R&A Cycles of Walnut Creek Introduce
R&A Cycles of Walnut Creek brings a truly elevated cycling experience to the East Bay Area of California. As an extension of the esteemed Brooklyn-based R&A Cycles, which has been a global name in high-performance cycling since 1976, the Walnut Creek location upholds a legacy of concierge-level service, cutting-edge technology, and a deep passion for the sport. This isn't just a bike shop; it's designed to be an immersive "cycling utopia," creating an environment where enthusiasts and professional cyclists alike can explore the pinnacle of bicycle design, performance, and customization.
With an expansive 11,000 square foot retail space, R&A Cycles of Walnut Creek goes beyond typical retail, featuring dynamic "Cycling Runways," dedicated brand "shop-in-shops," and innovative custom studios. They pride themselves on stocking brands you might not find elsewhere, from handcrafted titanium frames by Moots to iconic road bikes from Cervelo and Pinarello, alongside the latest in drivetrains and accessories. Beyond the impressive inventory, their commitment to service is paramount, with a top-notch department offering expert repairs and specialized bike fitting on a mezzanine-level Fit Studio. The inclusion of Ramona's Kitchen, an in-house cafe, further solidifies its role as a community gathering point, making R&A Cycles of Walnut Creek a must-visit for serious cyclists in California.
R&A Cycles of Walnut Creek is prominently located at 2099 Mt Diablo Blvd, Walnut Creek, CA 94596, USA. This address places it directly on Mount Diablo Boulevard, one of Walnut Creek's most significant and well-known thoroughfares. This central position ensures excellent visibility and straightforward accessibility for customers traveling from within Walnut Creek and from surrounding East Bay communities such as Lafayette, Concord, Pleasant Hill, and Orinda.
The location on Mount Diablo Boulevard provides ease of access for those arriving by car, with parking likely available in the vicinity of the expansive 11,000 sq ft facility. While the street itself is a main road, Walnut Creek and Contra Costa County boast a growing network of bike lanes and access points to popular cycling routes, including those leading towards the scenic Mount Diablo, which is a major draw for cyclists. The store's substantial size and prominent location make it a landmark for high-end cycling in the region, ensuring that it is a convenient and easily reachable destination for discerning cyclists across California.
R&A Cycles of Walnut Creek offers a highly specialized and comprehensive range of services, particularly catering to high-end bicycles and performance cycling:
Bicycle Sales: They feature an extensive and often unique selection of road, gravel, triathlon, and mountain bikes from elite brands, many of which are exclusive or less commonly found at other shops. Brands mentioned include:
- Road Bikes: Including models from Serotta (reimagined with R&A Cycles), Cervelo (e.g., Aspero-5), Pinarello.
- Gravel Bikes: High-performance options like the Moots Routt CRD (titanium endurance/gravel) and Cervelo Aspero-5.
- Triathlon Bikes: Specialized bikes for triathlon performance.
- Mountain Bikes: Available for off-road enthusiasts.
- Other high-end brands like Argon 18.
Bicycle Service & Repair: Their "top-notch" service department is staffed by "master mechanics" with extensive experience, providing state-of-the-art, on-site service. They quickly assess and quote tune-up needs, ensuring fast repairs and clear communication. Services include:
- Tune-ups: Comprehensive tune-ups that can significantly improve bike performance, as noted by customer reviews.
- Component Installation: Including cutting-edge drivetrains (e.g., SRAM AXS), cockpits, wheels, and more.
- General Diagnostics and Troubleshooting.
- Warranty and Recall Services: For brands they carry.
Professional Bike Fitting (Fit Studio): Located on the mezzanine level, their Fit Studio offers professional bike fitting services using advanced technology. This ensures optimal comfort, performance, and injury prevention, tailored to individual rider specifications.
Custom Bike Builds (R&A Black Custom Studio): A unique "personal concierge service" dedicated to customizing bikes to exact specifications. Customers are guided through the process by personal shoppers, making it an ideal choice for purchasing a high-end, bespoke bicycle. This includes professional bike fitting as part of the experience.
Parts and Accessories: A wide array of high-quality components, gear, and apparel, often featuring premium brands:
- Wheels & Components: Such as Lightweight carbon wheels and Carbon-Ti components.
- Saddles: Including ergonomic designs from Selle SMP.
- Tires: A selection of bike tires.
- Brake Pads.
- Bar Tape & Grips.
- Cycling Apparel: High-performance clothing from brands like Assos and Café du Cycliste.
- Cycling Shoes & Socks.
- Glasses: From brands like Oakley.
- Bike Tools & Maintenance Supplies.
- Car Racks: Including various models from Thule.
Demo Bikes Available: Customers can call to confirm the availability of demo bikes for test rides, allowing them to experience high-end models before purchase.
Ramona's Kitchen (In-house Cafe): A unique feature offering coffee, pastries, sandwiches, fine beers, and wine, providing a comfortable space for cyclists to meet before or after rides or simply to relax.
Immersive & Innovative Retail Experience: R&A Cycles of Walnut Creek is designed to be more than just a store; it's described as a "bicycle museum" and an "art gallery for bikes." The 11,000 sq ft space features "The Cycling Runway" showcasing cutting-edge models, brand "shop-in-shops," and visually stunning displays of high-end components. This creates a captivating environment for cycling enthusiasts.
Exceptional Staff Knowledge and Service: Customers consistently praise the staff for being "super knowledgeable, friendly, and very accommodating." The team, including individuals like Andy Knickerbocker (GM - West Coast), Todd Poirier (Service Manager), Gethyn Leedham (Service Pro), and Tim Jannisse (Bike Fitter), brings decades of experience and passion, providing expert advice and "concierge-level service."
Top-Tier Bicycle Brands and Inventory: They carry a "very wide range of bikes" including exclusive high-end brands like Moots (titanium), Serotta, Cervelo, Pinarello, and Argon 18. This focus on premium models and "brands you won't see anywhere else" sets them apart. They also promise to "always have inventory" of the latest and greatest.
State-of-the-Art Service Department: The service department is "top-notch," known for quickly assessing needs and performing "fast to repair" tune-ups that make bikes feel "amazing." A large window allows customers to see mechanics at work, "bringing energy to the space."
Professional Bike Fitting (Fit Studio): Their dedicated Fit Studio on the mezzanine level, with its "glass cube" offering a phenomenal view, provides advanced bike fitting services to optimize comfort and performance. This is crucial for serious cyclists.
R&A Black Custom Studio: This personal concierge service allows customers to fully customize a bike to their exact specifications, guided by personal shoppers, offering a truly bespoke purchasing experience for high-end bicycles.
Ramona's Kitchen (In-house Cafe): A unique and inviting cafe within the store offers coffee, pastries, sandwiches, and even beer and wine. This creates a social hub for the cycling community, making it "the perfect spot to meet up before or after a ride."
Address: 2099 Mt Diablo Blvd, Walnut Creek, CA 94596, USA
Phone: (925) 433-7099
Mobile Phone: +1 925-433-7099
Email (Sales): [email protected]
Email (Service): [email protected]
Operating Hours: R&A Cycles of Walnut Creek generally maintains consistent hours for retail and service. However, it's always advisable for local users to verify the most current information directly with the store via their official website or a phone call, especially for specific bike fitting appointments or around holidays.
- Monday: 10:00 AM - 6:00 PM (Bike Fits also available 9:00 AM - 6:00 PM by appointment)
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM (Bike Fits also available 10:00 AM - 6:30 PM by appointment)
- Sunday: 10:00 AM - 6:00 PM
Please note: Walnut Creek staff cannot assist with web orders, which are handled separately by their main Brooklyn HQ.
For serious cyclists and enthusiasts in Walnut Creek and across the greater Bay Area of California, R&A Cycles of Walnut Creek is an exceptionally suitable and highly desirable destination. This shop isn't just about selling bikes; it's about providing an immersive, high-performance cycling experience that caters to those who view cycling as a lifestyle and a passion. Californians who appreciate top-tier equipment, personalized service, and a vibrant community hub will find R&A Cycles of Walnut Creek to be an unparalleled resource.
The ability to browse an "art gallery for bikes" with "brands you won't see anywhere else," combined with the expert guidance of "super knowledgeable, friendly, and very accommodating" staff, makes the selection process truly special. The "top-notch" service department ensures that every high-performance machine receives the meticulous care it deserves, leading to rides that feel "amazing." Furthermore, the dedicated Fit Studio and the R&A Black Custom Studio offer bespoke solutions for optimal comfort and performance, a level of service rarely found. The unique addition of Ramona's Kitchen transforms the store into a social gathering point, fostering a sense of community among local riders. For those seeking the very best in cycling, from cutting-edge bikes to expert repairs and a truly engaging atmosphere, R&A Cycles of Walnut Creek is the ultimate destination in California.
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R&A Cycles of Walnut Creek Location
R&A Cycles of Walnut Creek
2099 Mt Diablo Blvd, Walnut Creek, CA 94596, USA
R&A Cycles of Walnut Creek Reviews
I feel like a kid in a candy store when I come in. The staff is super knowledgeable, friendly, and very accommodating. Their service department is top-notch. Do yourself a favor and stop by if you're in the area, even if it's just to look around, you won't regret it.
Jun 11, 2025 · F MI didn't know my gears could shift that well. I am so happy with how well my bike rides now, and the experience with R&A was great. They quickly assessed and quoted my tune-up needs, and they were fast to repair and communicate final suggestions. My last couple rides since the tune-up have felt amazing.
May 27, 2025 · Valarie DigginsTL;DR - Josh (and the R&A crew in the background) did a stellar job helping me select and buy my new steed. The shop has great inventory and awesome rides to just look at. I hemmed and hawed for about a month and put together a 25+email chain with Josh which ultimately led to me getting a great deal on a bike I'm thrilled with.First off, I'd roll into this shop on any given Saturday when I'm around just to look at the bikes. The place is a show room for fancy bikes in addition to the down to earth ones most people would actually buy.For actual bike shopping, I tried out several bike brands in a multitude of shops and actually rolled into R&A looking at a sale model of a different bike. I mentioned my previous ride was a Cervelo and after talking to Josh for a bit, he put together a comparison between the different bikes I was thinking about including pointing out things that might work well and others that could be challenging. Once the weather dried enough to test ride the bikes, I went out on some great test loops with flats and hills super close to the shop. Josh swapped in SPD pedals every time I switched rides, including going back and forth several times on my top two choices.Josh was very patient, not pushy and loved pointing out all the cool stuff on the rides I was considering as well as completely out of scope but awesome rides they had in the shop, which as I said, feels a lot like being in an elite show room. I tested out a different size frame of the bike I had chosen at a different shop that had it in inventory a few weeks after my test rides at R&A, and once I'd settled on the size, I found one on sale at a shop 60 miles away. R&A matched the price with absolutely no fuss, saving me about 2 hours of driving while scoring the same deal.I picked the bike up yesterday, and Josh did a great walkthrough on the Force AXS groupset and frame specific details I needed to know. The ride is set up perfectly out of the shop. I honestly felt like I stole it for how great a bike I got for the deal I got. Awesome job getting this customer Josh & R&A team.
Feb 24, 2025 · John HermensLet me start by saying that the final product, my custom bike, is fantastic. It's exactly what I wanted, and I'm thrilled with how it rides. Additionally, the salesperson, Zac M., was a pleasure to work with – knowledgeable, responsive, and genuinely helpful throughout the process.Unfortunately, the positive aspects of my experience end there. The issues I encountered during the customization and build process left me deeply dissatisfied and frustrated.Lackluster Customization:For a shop that prides itself on building dream custom bikes, the customization process was severely lacking. I didn't get to test ride the bike I purchased (over $13,000!), and I ended up having to order most of the custom parts myself. I now have extra sets of nearly every component, which is both wasteful and irritating. While I understand they have to work with the supplier (Yeti), the lack of communication and guidance throughout the process was disappointing.Excessive Build Time and Mishaps:The six-week build time was riddled with delays and mishaps. It seemed like every time they started working on the bike, they'd encounter another issue requiring additional parts or tools. This led to multiple setbacks, and the communication about these delays was poor. I felt like I was constantly chasing them for updates.Dismissive and Unaccountable Service:The final straw was the pick-up experience and subsequent issue with the gears not shifting properly. After paying a significant amount for the bike already, I was charged $15 shipping for a $12 part. Then when I brought the bike back due to the gear issue, the bike tech, Todd, was dismissive and tried to shift the blame onto me. He even implied that I had tampered with the wheel, despite my assurances that I hadn't touched anything.Conclusion:While I'm happy with the final bike build and grateful for Zac's assistance, the overall experience was marred by poor communication, delays, and a lack of accountability by the bike tech. I wouldn't recommend this shop for custom builds, and I certainly won't be returning for any future service unless absolutely necessary (i.e. Yeti says I have to bring it there, as they're the closest dealer).I'm giving it 2 stars out of 5, one star for every thing that went well (final build, pleasant sales experience), or minus a star for each of the 3 issues I mentioned above. Tally it up however you think makes sense.
Jul 13, 2024 · Jayson JamesThe literal only and best option in town (or region) for high end bicycle gear. Staff is super friendly and knowledgeable... And the custom insoles I got were the first of four pairs that actually solved some issues I've had... All because Andy really knew what he was doing. Thanks r&a!
May 25, 2024 · Ashley Masen
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