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Landry's Bicycles Boston ico

Landry's Bicycles Boston

1048 Commonwealth Ave, Boston, MA 02215, USA

4.0
I've had many repairs done here and generally had good experiences. I'm sorry for having to complain this time. The repair shop installed an Avid brake lever for me in the fall 2021. The day before yesterday this lever snapped off as I was cycling to work, see the picture. It has never been subjected to any force other than regular braking operation, and the bicycle is used for very moderate commute. The part is surely out of warranty, but it's an obvious manufacturing defect and a grave safety issue. I would think that as a minimum this should be reported to the manufacturer - and if there are multiple instances of this happening, the part should be recalled. The repair shop, however, flatly rejected my safety concerns. "I don't know the history, it may had been bent." (They replaced the part all right and I'm thankful for that.) Of course a manufacturing defect is not the bike shop's fault, but they represent the manufacturer to the customer. When they install equipment, you expect a certain level of reliability, and you certainly don't expect a brake lever to snap off. - Alexei Maznev
Landry's Bicycles Boston Overview Intro Photos Location Reviews

Landry's Bicycles Boston Introduce

Welcome to Landry's Bicycles Boston, a cornerstone of the Massachusetts cycling community, conveniently located in the vibrant city of Boston. For decades, Landry's has been a trusted name for cyclists across the region, from the daily commuter navigating Commonwealth Avenue to the avid road cyclist and mountain biker seeking high-performance gear. This employee-owned company is more than just a bike shop; it's a comprehensive cycling hub committed to fostering a love for two-wheeled transportation and recreation. This article will provide a detailed look into what makes Landry's Bicycles Boston a standout choice for local users, covering its accessible location, extensive services, unique features, and its deep roots within the Massachusetts cycling scene.

At Landry's Bicycles Boston, the team understands that every ride is an experience, and every cyclist deserves the best in terms of equipment, service, and advice. Their commitment to quality, combined with a friendly and knowledgeable staff, creates an atmosphere where both seasoned riders and newcomers feel welcome and supported. With a rich history dating back to 1922, Landry's has grown to become one of "America's Best Bike Shops," recognized for its exceptional customer service and dedication to bicycle advocacy. From helping you find your perfect new bike to ensuring your current ride is in peak condition, Landry's Bicycles Boston is truly dedicated to keeping Massachusetts rolling.

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Landry's Bicycles Boston is strategically located at 1048 Commonwealth Ave, Boston, MA 02215, USA. This prime Boston location offers exceptional accessibility for residents throughout the city and surrounding areas of Massachusetts. Situated on Commonwealth Avenue, the shop is easy to reach by various modes of transport.

For those utilizing public transportation, the store is directly accessible via the Green "B" line (Babcock Street stop) and the #57 bus, making it incredibly convenient for urban dwellers. Drivers will appreciate the availability of dedicated off-street parking for customers, located in the lot behind the store, which significantly enhances convenience in a bustling city environment. For cyclists, the shop's location on Commonwealth Ave makes it a natural stop, and bikes are always welcome inside the store. This commitment to accessibility ensures that whether you're coming from across Boston or simply down the street, reaching Landry's Bicycles is a hassle-free experience.

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Landry's Bicycles Boston offers a comprehensive array of services designed to cater to every facet of a cyclist's journey, from initial purchase to long-term maintenance and specialized repairs. Their team of expert bicycle technicians is dedicated to providing high-quality service for all types and brands of bicycles.

  • Bicycle Sales: Landry's offers an extensive selection of new bicycles, including road, mountain, gravel, electric, hybrid/city, and kids' bikes. They carry top brands like Specialized, Trek, Electra, Santa Cruz, and also offer custom bikes, ensuring a perfect fit for every riding style and need.
  • Expert Bicycle Repair and Maintenance: With a team of "expert bicycle technicians," Landry's handles everything from basic tune-ups to complex repairs. They offer "FREE estimates" and service all types and brands of bicycles. A customer noted quick turnaround for repairs like brake replacement and general tightening.
  • Professional Bike Fitting: Understanding the importance of comfort and efficiency, Landry's provides professional bike fitting services, ensuring your bike is perfectly adjusted to your body for optimal performance and injury prevention.
  • E-Bike Services: Recognizing the growing popularity of electric bikes, Landry's specializes in e-bike sales and maintenance, offering a wide range of pedal-assist electric bikes and the expertise to service them.
  • Parts and Accessories Sales: Beyond complete bicycles, the store offers an extensive selection of parts, accessories, clothing, and helmets to enhance your riding experience and ensure safety.
  • Trade-In Program: For those looking to upgrade, Landry's offers a trade-in program for old bikes, contributing to the circular economy and making new bikes more accessible.
  • Free Store Pickup: Customers can enjoy the convenience of free store pickup for all bikes and accessories purchased online.
  • Community Events and Clinics: Landry's hosts various community events, including group rides, repair clinics, and special informational sessions, fostering engagement within the local cycling community.
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Landry's Bicycles Boston distinguishes itself through several key features and highlights that contribute to its standing as a premier bike shop in Massachusetts. These elements are frequently praised by customers and reflect the company's core values.

  • Employee-Owned Company: Since 2010, Landry's has transitioned to an ESOP (employee stock ownership plan), meaning all core staff own shares in the company. As co-owners, employees have a vested interest in "collaborative teamwork and exceptional customer service," which translates directly into a higher quality of service for customers.
  • Comfortable and Chill Atmosphere: Customers consistently describe the shop's ambiance as "really comfortable and chill," making it a pleasant place to browse, test bikes, or wait for repairs without feeling rushed or pressured.
  • Friendly and Knowledgeable Staff: The staff are universally lauded as "friendly and knowledgeable." They are experts in their field, providing valuable insights and advice that help customers make informed decisions about their cycling needs.
  • Quick and Easy Repair Process: The repair process is noted for being "quick and easy," with a "turnaround was less than a day" for some services, demonstrating their efficiency and responsiveness to customer needs.
  • Commitment to Customer Safety: While one customer had a concern about a snapped brake lever and perceived a lack of acknowledgment regarding a potential manufacturing defect, the shop did replace the part. This feedback, while pointing to an area for improvement in manufacturer communication, also highlights the importance of discussing safety concerns directly with the store. Landry's generally emphasizes safety, as seen in their selection of gear.
  • Extensive Product Selection: With a wide range of bike types and accessories from top brands, Landry's ensures that customers have access to high-quality options, whether they're looking for a new road bike, a durable mountain bike, or a convenient electric model.
  • Community Involvement and Advocacy: Landry's is deeply "invested in the local cycling community," sponsoring events like Hub on Wheels and local teams. They actively advocate for better cycling infrastructure, such as protected bike lanes on Comm Ave, and support organizations like MassBike and People For Bikes, showing a commitment beyond just sales. They also host group rides and bike clinics.
  • "America's Best Bike Shops" Recognition: Landry's Bicycles has been repeatedly named one of "America's Best Bike Shops" by the National Bicycle Dealers Association, a testament to their exceptional service, product quality, and community engagement.
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For those in Massachusetts seeking to connect with Landry's Bicycles Boston, here’s their essential contact information:

Address: 1048 Commonwealth Ave, Boston, MA 02215, USA

Phone: (617) 232-0446

Mobile Phone: +1 617-232-0446

It's always a good idea to call ahead for specific inquiries, to schedule a service appointment, or to confirm current operating hours, especially as they may vary seasonally. Their approachable staff are ready to assist you with any questions or cycling needs you may have.

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For residents across Massachusetts, and particularly within the Boston metropolitan area, Landry's Bicycles Boston is an undeniable asset to the local cycling community. Its long-standing history, combined with its employee-owned structure, ensures a consistent dedication to customer satisfaction and a genuine passion for cycling that permeates every aspect of the business. The shop’s accessible location on Commonwealth Avenue, complete with dedicated parking and public transport options, makes it incredibly convenient for anyone needing bike sales, service, or advice.

The comprehensive range of services, from quick and efficient repairs with less than a day's turnaround to professional bike fitting and a wide selection of top-brand bicycles, means that local cyclists can rely on Landry's for virtually all their needs. The friendly, knowledgeable, and honest staff cultivate a "comfortable and chill atmosphere" that encourages Browse and fosters trust, ensuring that customers feel well-informed and supported in their cycling journey. Their proactive involvement in local cycling advocacy and community events further solidifies their role as more than just a retail establishment; they are a vital part of making Massachusetts a more bike-friendly place.

While a past issue concerning a brake lever highlights the importance of continued manufacturer communication and safety discussions, the overall feedback points to a consistently positive experience, with customers repeatedly returning for their maintenance and purchasing needs. Choosing Landry's Bicycles Boston means choosing a trusted, experienced, and community-minded partner dedicated to keeping you rolling safely and happily on two wheels. For Boston locals, Landry's is truly the go-to destination for all things cycling.

Landry's Bicycles Boston Photos

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Landry's Bicycles Boston Location

Landry's Bicycles Boston

1048 Commonwealth Ave, Boston, MA 02215, USA

Landry's Bicycles Boston Reviews

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