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Cycling GuiderBike ShopsWisconsinDane CountyMadisonShermanBike Shops in Northport DriveCool Bikes North
Cool Bikes North ico

Cool Bikes North

1861 Northport Dr, Madison, WI 53704, USA

5.0
A lovely new addition to Madison's North side! I've had a couple of bikes in to be serviced by Zach at Cool Bikes North and I've been impressed with the quality of service and the thorough communication. On my last service visit (for a brake bleed and spoke replacement) he went above and beyond to check for a common recall on my crankset and found that it was in need of replacement. He handled the recall claim in house and had me back on the road in no time, new crankset and all!Zach has a deep background in bikes, and I wouldn't hesitate to bring in any type of bike for service there (in fact the bikes I've had serviced there couldn't be more different - a high end road bike and a bakfiets style cargo bike).A stand-out feature at Cool Bikes is their Saddle and Handlebar inventory. They offer customers the ability to 'check out' a new bar or saddle to try out and see if it fits your personal preference (think: saddle and handlebar library), and if you like it, you can purchase it. If you don't love it, Zach will set you up with a new saddle or bar to try until you get it right.Highly recommend. - Dan Coppola
Cool Bikes North Overview Intro Photos Location Reviews

Cool Bikes North Introduce

For cycling enthusiasts and casual riders alike across Wisconsin, finding a bicycle store that truly understands your needs and provides exceptional service is invaluable. Whether you're navigating the scenic trails, commuting through city streets, or simply enjoying a leisurely ride, the quality of your bike and the expertise behind its maintenance can make all the difference. In Madison, Wisconsin, a vibrant hub for outdoor activities, Cool Bikes North has emerged as a standout destination for locals seeking top-tier bicycle sales, service, and personalized care.

Cool Bikes North is more than just a place to buy a bike; it's a community-focused establishment dedicated to fostering a love for cycling. It’s a haven where both seasoned cyclists and newcomers can feel confident in receiving honest, thorough, and expert advice. The store's commitment to quality service and a deep understanding of bicycle mechanics sets it apart, making it a trusted partner for Wisconsin riders looking to keep their bikes in peak condition or find their next perfect ride.

The philosophy at Cool Bikes North revolves around genuine connection and unparalleled expertise. They understand that every rider is unique, with different preferences, riding styles, and needs. This understanding is reflected in their personalized approach, from helping customers select the right saddle to diagnosing complex mechanical issues. For the people of Wisconsin, who often rely on their bikes for both recreation and transportation, having a local shop like Cool Bikes North that prioritizes customer satisfaction and long-term relationships is a significant advantage.

Situated at 1861 Northport Dr, Madison, WI 53704, USA, Cool Bikes North enjoys a prime location on Madison's North side. This specific address makes it a convenient and accessible spot for residents throughout Madison and the surrounding communities in Wisconsin. Its placement on Northport Drive ensures easy navigation, whether you're driving in for a service appointment or cycling over to browse their inventory. The welcoming presence on the North side means that locals have a dedicated and high-quality bicycle resource right in their neighborhood, reducing travel time and making bike maintenance or purchases a hassle-free experience.

The accessibility of Cool Bikes North is a significant advantage for the local cycling community. For those living or working on the North side of Madison, it serves as an incredibly convenient stop for all bicycle-related needs, from quick repairs to more extensive services. Its location also means it’s easily reachable from other parts of Madison, thanks to the city’s well-connected road network. This strategic positioning solidifies Cool Bikes North as an integral part of Madison’s local economy and a valuable asset for Wisconsin cyclists.

Cool Bikes North offers a comprehensive range of services tailored to meet the diverse needs of the Wisconsin cycling community. Their commitment to excellence is evident in every service provided, ensuring that every bike leaves their shop in optimal condition.

  • Bicycle Servicing and Repair: Expert technicians, like Zach, handle a wide variety of repairs and maintenance tasks, from routine tune-ups to complex mechanical issues. This includes brake bleeds, spoke replacements, and detailed inspections.
  • Recall Claims Handling: They efficiently manage recall claims in-house, ensuring that affected bike components are replaced promptly and without hassle for the customer, as exemplified by a customer's crankset recall.
  • Thorough Communication: Customers can expect clear and consistent updates throughout the service process, ensuring they are always informed about the status of their bike.
  • Tire and Tube Services: Quick and efficient tire retubing and repair services, perfect for getting you back on the road swiftly.
  • General Bike Consultations: Staff are available to discuss various aspects of cycling, offering advice on bike types, components, and riding techniques.
  • Accessory Installation: Professional installation of bike accessories purchased in-store or brought in by the customer.

What truly sets Cool Bikes North apart are its unique features and highlights, which elevate the customer experience beyond a typical bike shop.

  • Deep Background in Bikes: The lead technician, Zach, possesses extensive knowledge and experience with a wide array of bicycle types, from high-end road bikes to specialized bakfiets-style cargo bikes, ensuring expert service regardless of the bike’s complexity.
  • "Saddle and Handlebar Library": A standout feature where customers can "check out" and try different saddles and handlebars to find what best suits their personal preference and comfort before making a purchase. This unique "try-before-you-buy" model is invaluable for achieving optimal bike fit and comfort.
  • Personalized Fit Adjustments: If a customer doesn't love a tried saddle or bar, Zach will continue to assist them in finding the right one, demonstrating a commitment to personalized fit.
  • High Quality of Service: Consistently praised by customers for the exceptional quality of work and attention to detail during service visits.
  • Above and Beyond Service: Technicians like Zach go the extra mile, actively checking for common recalls and addressing potential issues proactively, ensuring customer safety and satisfaction.
  • Friendly and Welcoming Atmosphere: The shop fosters a casual, friendly environment where customers feel comfortable spending time, chatting with staff, and discussing their cycling passions.
  • Local Community Focus: As a "lovely new addition to Madison's North side," Cool Bikes North quickly integrates into and serves the local community, building strong relationships with neighborhood residents.
  • Versatility in Bike Types Serviced: Whether you have a cutting-edge road bike, a rugged mountain bike, a practical commuter, or a unique cargo bike, the shop has the expertise to handle its specific needs.

For inquiries or to schedule a service, you can reach Cool Bikes North at the following:

Address: 1861 Northport Dr, Madison, WI 53704, USA

Phone: (608) 230-6717

Mobile Phone: +1 608-230-6717

Cool Bikes North is an ideal choice for locals in Wisconsin, particularly those in and around Madison, for several compelling reasons. Firstly, its commitment to exceptional service, as evidenced by glowing customer reviews, ensures that every rider receives professional, thorough, and highly communicative support. The expertise of technicians like Zach, who can handle anything from high-end road bikes to unique cargo bikes and proactively manage recall claims, provides immense peace of mind.

Secondly, the innovative "saddle and handlebar library" feature is a game-changer for achieving optimal bike comfort. This unique offering allows Wisconsin riders to truly personalize their cycling experience without commitment, a benefit not commonly found at other bike shops. It underscores Cool Bikes North's dedication to customer satisfaction and individualized fit.

Lastly, the friendly, community-oriented atmosphere makes every visit a pleasant experience. It's not just about transactions; it's about building relationships and sharing a passion for cycling. For locals new to the neighborhood or long-time residents, finding a place where you can "hang out" and "shoot the breeze" while getting expert service solidifies Cool Bikes North as an indispensable part of the Madison cycling scene. This combination of top-tier service, unique customer-centric features, and a welcoming environment makes Cool Bikes North a highly suitable and highly recommended destination for all Wisconsin cyclists.

Cool Bikes North Photos

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Cool Bikes North Location

Cool Bikes North

1861 Northport Dr, Madison, WI 53704, USA

Cool Bikes North Reviews

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