Cardinal Bike Shop Introduce
For cycling enthusiasts and casual riders alike across the Golden State, finding a reliable and well-equipped bicycle shop is a key part of their riding experience. Welcome to our detailed exploration of Cardinal Bike Shop, a bicycle store prominently located in Palo Alto, California. This establishment serves as a local hub for cyclists, offering a range of services from sales to repairs, and catering to various riding styles. This article aims to provide users in the California region with a clear, engaging, and informative overview of Cardinal Bike Shop, covering its strategic location, the services it provides, and what makes it a noteworthy option for individuals seeking cycling solutions in the heart of the Bay Area.
In California, where an active outdoor lifestyle and efficient, sustainable transportation are highly valued, cycling plays a significant role. Whether it's for navigating the bustling streets of Palo Alto, exploring scenic regional trails, or enjoying leisurely rides, having access to a dependable bicycle and expert support is essential. Cardinal Bike Shop positions itself as a resource for these needs, aiming to provide products and services that keep Californians on two wheels. We will delve into various aspects that define this establishment, highlighting its offerings and suitability for local users. Our information will remain factual, based on available public data and genuine customer feedback, to help you determine if this store aligns with your cycling requirements.
Cardinal Bike Shop is conveniently located at 1955 El Camino Real, Palo Alto, CA 94306, USA. This address places it directly on one of the most significant and well-known thoroughfares in the Silicon Valley, making it highly accessible for residents of Palo Alto and the surrounding communities. El Camino Real is a major artery connecting numerous cities in the Peninsula, ensuring that finding the store is straightforward whether you're traveling by car, public transport, or even by bicycle.
Palo Alto, a vibrant city at the epicenter of technological innovation, is also a community with a strong cycling culture. The shop's presence on El Camino Real offers excellent visibility and easy access for a wide range of customers. Customer parking is available, and the store is open seven days a week, from 10 AM to 6 PM, which provides ample flexibility for busy Californians to visit. Its strategic location serves not only the immediate Palo Alto community but also extends its reach to neighboring cities like Menlo Park, Mountain View, and Stanford, positioning it as a key destination for cyclists across the region seeking sales and service.
Cardinal Bike Shop offers a comprehensive range of services designed to meet the diverse needs of all types of cyclists, from casual riders to dedicated enthusiasts.
- Bicycle Sales: The shop carries a wide selection of bicycles, including road bikes, mountain bikes, commuter bikes, women's bikes, electric bikes, and children's bikes. They stock brands such as Giant, Liv, Marin, Momentum, Scott, Batch Bicycles, and IZIP.
- Bicycle Repair and Maintenance: This is a core service, with the shop offering "bike repair experts with the experience, knowledge, and factory training to do the job right the first time, every time." They provide free estimates and offer various tune-up packages, including:
- Standard Tune-Up: Includes safety check, brake and gear adjustments, lubrication, wheel truing, hub greasing, and bike cleaning.
- Advanced Tune-Up: Builds upon the Standard Tune-Up with full parts cleaning, bearing overhaul, and drivetrain deep clean.
- Parts and Accessories Sales: They stock a variety of essential cycling gear, including parts, accessories, helmets, clothing, shoes, and car racks from brands like Hollywood, Saris, and Yakima. They also carry accessories from Light and Motion and Serfas.
- Scooter Sales and Service: In addition to bicycles, they also sell and service scooters.
- Custom Bike Builds: The shop offers custom bike builds, allowing customers to create a personalized cycling experience.
- Home Bike Repair Products: They recommend and sell essential tools, lubricants, cleaning products, and quality work stands for customers to perform basic maintenance at home.
- Express Service: For immediate or rushed service needs, they may offer an express service with an additional charge.
Based on available public data and customer feedback, Cardinal Bike Shop presents several features and highlights for cyclists in the California region.
- Comprehensive Range of Bikes: The shop offers a diverse selection of bicycle types, including road, mountain, electric, commuter, and kids' bikes, from well-known brands, providing options for almost every kind of rider.
- Extensive Repair Services: They boast a wide array of repair and maintenance services, from basic tune-ups to complete overhauls, indicating the capability to handle nearly any bike issue. Their detailed service menu highlights their expertise in various components like wheels, brakes, and drivetrains.
- Experienced and Factory-Trained Staff: The shop emphasizes that its repair experts have "experience, knowledge, and factory training to do the job right," which instills confidence in the quality of their work.
- Convenient Location and Operating Hours: Being on El Camino Real and open seven days a week from 10 AM to 6 PM makes the shop highly accessible for busy customers in Palo Alto and surrounding areas.
- Free Estimates for Repairs: The offer of a free, no-obligation estimate for bike service is a valuable feature, allowing customers to understand the scope and cost of repairs upfront.
- Customer Service (Mixed Feedback): While one customer praised the "great crew" and found their service "affordable" and "quick," another reported a "very bad customer experience," including an accusation of the son not knowing how to ride, a broken repair not covered by warranty, and incorrect installation from the shop, necessitating a fix elsewhere. This indicates variability in customer experience.
For direct communication and inquiries, here is the contact information for Cardinal Bike Shop:
Address: 1955 El Camino Real, Palo Alto, CA 94306, USA
Phone: (650) 328-8900
Mobile Phone: +1 650-328-8900
Operating Hours:
- Monday - Sunday: 10:00 AM - 6:00 PM
These consistent hours seven days a week provide considerable flexibility for customers to visit.
Cardinal Bike Shop is a relevant option for locals across California, particularly those residing in Palo Alto and the wider Bay Area, who are in need of bicycle sales, service, or accessories. Its primary suitability lies in its highly accessible location on El Camino Real and its comprehensive range of services. For Californians seeking a convenient, local establishment that offers a diverse selection of bikes—from commuter to mountain to electric—along with a full menu of repair options, Cardinal Bike Shop is equipped to meet these demands.
The shop's commitment to having "factory-trained" experts and providing free estimates for repairs indicates a professional approach to service. While customer experiences show a mix of positive ("quickly repaired it for an affordable rate") and negative ("very bad customer experience," "installation wasn’t done correctly") feedback regarding repair quality and customer service, the availability of comprehensive tune-up packages and a wide array of parts and accessories makes it a convenient one-stop-shop for many cycling needs. Its consistent operating hours seven days a week further enhance its accessibility for the busy schedules of Bay Area residents. For those in California looking for a local bike shop with a broad inventory and extensive service capabilities, Cardinal Bike Shop in Palo Alto remains a prominent choice, with the understanding that individual service experiences may vary.
Cardinal Bike Shop Photos










Cardinal Bike Shop Location
Cardinal Bike Shop
1955 El Camino Real, Palo Alto, CA 94306, USA
Cardinal Bike Shop Reviews
Great crew here. Came in with a busted bike and they quickly repaired it for an affordable rate. Definitely my new go to shop for tune ups in the area
Jun 30, 2025 · Amaan LemonVery bad customer experience. Couldn’t fix a mountain bike. Broke again and then they claimed it would not be covered by warranty. Accused my son of know knowing how to ride a bike (chain, gear issues). Went to a different store and they said that installation wasn’t done correctly. They fixed it within 30min. I would stay away from this shop.
Jun 09, 2023 · Peter NellMy bicycle chain fell off, so I went to this place. The staff fixed it in a minute, and more surprisingly, free of charge! I left the store, and the chain fell off again when I tried to apply the derailleur. It turned out to be the chain's problem. I went back, and the owner helped me again, and once again, free of charge! He kindly explained to me why this happened. Since I will be graduating and moving out in a month, he suggested me just don't use the derailleur and it will be fine at least for the coming month. I highly recommend it to everyone! BTW, don't go to the next-door Bike Connection; they try to charge me 60ish bucks and let me wait for 3-4 days, while the problem can be fixed in a minute here!
May 20, 2024 · Yifan XUAnother helpful, efficient and fast service experience today with Rafa and his team after my son blew out both tires. Thank you Cardinal!Rafa is awesome and Cardinal Bike Shop is great for purchase or bike service and repairs. He and his team are kind, helpful, expert and reasonably priced. Very easy and positive to work with for all your bike needs. Thank you Rafa!
Aug 11, 2024 · Benjamin BHands down the best service and quality bikes + bike products here. Rafael served us and helped me choose a bike that suited my commuting needs. He has several years of experience in this field, knows bikes inside out and was extremely patient, helpful and welcoming. I highly recommend this place to anyone looking for a great bike shopping experience. I will definitely be recommending this place to all my friends and family interested in buying a bike at a great deal.Muchos graçias, Rafael!😇🙏🏼
Aug 22, 2024 · Disha Sanjanwala
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