Toga Bike Shop Introduce
Welcome to Toga Bike Shop, a true institution and a highly recommended destination for all things cycling on New York's Upper West Side. For New Yorkers, whether you're a dedicated road cyclist navigating the city's diverse terrain, a casual rider enjoying Central Park, or a commuter relying on your bike for daily transport, having a reliable, knowledgeable, and customer-focused bicycle shop is absolutely paramount. Conveniently located on West End Avenue, Toga Bike Shop is more than just a place to buy or service a bike; it's a legacy business that has been serving the New York cycling community since 1968, built on decades of expertise, passion, and a genuine commitment to every rider.
This article will provide an in-depth look at what makes Toga Bike Shop a top choice for cyclists throughout the Upper West Side and the wider New York City region. We'll explore our prime location and exceptional accessibility, detail the comprehensive range of services we proudly offer, and highlight the key features that consistently set us apart from other bicycle shops in the area. You'll also find all our essential contact information, making it simple for you to connect with our expert and welcoming team. Our goal is to equip you with all the necessary details to confidently choose Toga Bike Shop for all your cycling needs, knowing you'll receive unparalleled care and expert guidance.
At Toga Bike Shop, we understand that finding the perfect bike and ensuring its optimal performance requires meticulous attention to detail and a personalized approach. As one highly satisfied customer enthusiastically shared, our team took the time to "measure my body carefully to ensure the perfect fit," providing "expert guidance and top-notch customer care." This dedication to precision, combined with a willingness to go "above and beyond" for every request, truly sets the Toga experience apart. We believe that a properly fitted bike and a perfectly tuned machine are fundamental to a comfortable, efficient, and enjoyable riding experience in New York City.
Our commitment extends beyond initial sales; we pride ourselves on our ongoing support and "outstanding service with exceptional customer care." Even when minor issues arise, like a "chain skipping slightly the next day" after a tune-up, our "professionalism, expertise, and neighborly attitude" shine through, with immediate fixes and a refusal to accept tips for the additional service. This dedication to standing by our work and genuinely caring about our customers and their rides is why so many New Yorkers "highly recommend this shop" for "quality bike maintenance from people who genuinely care about their customers and their work!" Read on to discover why Toga Bike Shop remains a trusted name in New York City cycling.
---Toga Bike Shop is strategically located at 110 W End Ave, New York, NY 10023, USA. This prime position on the Upper West Side makes us exceptionally accessible for residents throughout this vibrant Manhattan neighborhood and beyond. West End Avenue is a well-known thoroughfare, facilitating straightforward navigation to our shop.
Our location offers excellent connectivity via New York City's extensive public transportation network. We are conveniently situated within walking distance of several subway lines, including the 1, 2, and 3 trains at the 66th Street-Lincoln Center station or the A, B, C, D trains at Columbus Circle, making it easy for customers to reach us from various parts of Manhattan and other boroughs. Numerous bus routes also serve the West End Avenue area, providing additional options for seamless access.
For cyclists, our Upper West Side location provides convenient access to popular riding areas such as Central Park and the Hudson River Greenway. This means you can easily visit us for a tune-up or a new bike, and then head straight out for a ride on some of the city's best cycling paths. While street parking in Manhattan can be challenging, the excellent public transit options significantly reduce the need for a car, making your visit as stress-free as possible.
Our deep roots in the Upper West Side community, having been at this location for decades, further solidify our accessibility and familiarity for locals. We understand the urban environment and strive to make every aspect of your visit, from finding us to getting your bike serviced, as efficient and pleasant as possible. This commitment to convenience reinforces our role as a central and reliable resource for every New York City cyclist.
---Services Offered:
- Professional Bicycle Fitting: We specialize in meticulous body measurements and adjustments to ensure the perfect fit for your bike, maximizing comfort, efficiency, and performance.
- Comprehensive Bicycle Tune-Ups: We offer detailed tune-up services to keep your bike running optimally, addressing everything from minor adjustments to ensuring smooth shifting and braking.
- Expert Bicycle Repairs: Our skilled team provides a full range of repair services, promptly addressing issues like skipping chains or other mechanical needs with precision and expertise.
- New Bicycle Sales: We offer a wide selection of new bicycles from various categories, catering to different riding styles and preferences.
- Top-Tier Component & Accessory Sales: We stock a wide array of high-quality, "top-tier component" and accessories, ensuring you have access to the best parts for your bike.
- Maintenance & Care Advice: Our knowledgeable staff provides expert guidance on how to maintain and care for your bike, empowering you to keep it in excellent condition.
- On-the-Spot Adjustments: We are known for fixing minor issues immediately on the spot, demonstrating our commitment to quick and responsive customer service.
- Custom Requests & Consultations: Our team is incredibly helpful and accommodating with all customer requests, providing personalized consultations to meet your specific cycling needs.
- Troubleshooting & Diagnosis: We possess the expertise to diagnose and resolve subtle issues, ensuring your bike performs exactly as it should.
Features / Highlights:
- Exceptional Customer Service: Consistently praised for "outstanding service with exceptional customer care" and going "above and beyond" for customers.
- Expert Bicycle Fitting: Highly regarded for taking the time to "measure my body carefully to ensure the perfect fit," a critical service for comfort and performance.
- Professional & Knowledgeable Team: Our staff is described as "professional, knowledgeable," and providing "expert guidance" on all aspects of cycling.
- Genuine Care for Customers & Work: Customers recognize that we "genuinely care about their customers and their work," fostering trust and loyalty.
- Immediate Issue Resolution: We are known for quickly fixing minor problems "immediately on the spot," even refusing tips for the additional service, showcasing our dedication.
- Top-Tier Components: Stocking "all the top-tier component that I needed," indicating a commitment to quality parts for discerning cyclists.
- Neighborly Attitude: Our team exhibits a friendly and approachable "neighborly attitude," making every customer feel welcome and respected.
- Highly Recommended: Customers "highly recommend this shop" for quality bike maintenance and expert guidance, reflecting widespread satisfaction.
- Long-Standing Reputation: Established in 1968, Toga Bike Shop has decades of experience serving the NYC cycling community.
Contact Information:
Address: 110 W End Ave, New York, NY 10023, USA
Phone: (212) 799-9625
Mobile Phone: +1 212-799-9625
We encourage you to visit our store during business hours or call us for any inquiries about bicycle sales, fittings, repairs, or accessories. Our friendly and knowledgeable team is always ready to provide the exceptional service and expert guidance you expect from a trusted local business.
---Toga Bike Shop is undeniably an excellent fit for New York locals, particularly those on the Upper West Side and throughout Manhattan, for a multitude of compelling reasons that directly address the needs and expectations of city cyclists. Our strategic location at 110 West End Avenue offers unparalleled convenience, providing easy access via multiple subway lines and bus routes. This accessibility means that whether you're commuting, enjoying a leisurely ride in Central Park, or simply running errands, reaching us for your biking needs is straightforward, making us a practical and integral part of the local urban environment.
What truly sets Toga Bike Shop apart and makes us perfectly suited for locals is our unwavering commitment to expert guidance, meticulous service, and outstanding customer care. As attested by highly satisfied customers, our team takes the time to "measure my body carefully to ensure the perfect fit," a crucial service for maximizing comfort and efficiency in a city where cycling is both recreation and transportation. This personalized approach, combined with their professional and "neighborly attitude," ensures that every New Yorker feels respected and well-informed, never rushed or misunderstood. The willingness to fix a "chain skipping slightly immediately on the spot" and even refuse a tip for the additional service truly exemplifies our dedication to going "above and beyond" for our community.
Furthermore, our reputation for stocking "all the top-tier component that I needed" appeals to discerning New York cyclists who demand quality and performance. Whether you're looking for a new bike, seeking a professional tune-up, or in need of specific parts, Toga Bike Shop provides comprehensive solutions backed by decades of experience since our establishment in 1968. This long-standing presence in the city signifies not just longevity but a deep understanding of the unique challenges and joys of New York cycling.
In conclusion, Toga Bike Shop is more than just a bicycle store; it's a cherished local institution that embodies expertise, genuine care, and a profound understanding of the New York cycling lifestyle. For any New Yorker seeking professional bike fitting, top-notch repairs, quality components, and a team that "genuinely care about their customers and their work," Toga Bike Shop on the Upper West Side is the definitive choice. We invite you to experience the exceptional service and friendly professionalism that make us a highly recommended and trusted partner for all your biking adventures in the Big Apple.
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Toga Bike Shop Reviews
Excellent Experience – Highly Recommended!I had a fantastic experience at this bicycle shop. They took the time to measure my body carefully to ensure the perfect fit, and were incredibly helpful with all of my requests. The team was professional, knowledgeable, and truly went above and beyond. I’m really, really satisfied with both the service and the bike I got they have all the top-tier component that I needed. I highly recommend this shop to anyone looking for expert guidance and top-notch customer care!
Jun 09, 2025 · Emmanuel PaletzOutstanding service with exceptional customer care! I brought my bike in for a tune-up and they did a great job. When I noticed the chain skipping slightly the next day, they fixed it immediately on the spot and even refused a tip for the additional service. Their professionalism, expertise, and neighborly attitude are truly impressive. Highly recommended for anyone looking for quality bike maintenance from people who genuinely care about their customers and their work!
Mar 19, 2025 · David AubespinToga Bikes is great! Will helped me navigate purchasing my first road bike and all the associated gear. He spent 3 hours with me in the store - 2 hours for the bike fit and additional time for additional gear. Every time I go, Will and the entire Toga Bikes team are super helpful!! Love this place!!
Jun 07, 2025 · Rebecca ScharfsteinHere’s why the 1-star. I brought my bike in for a tune up. They gave me a ticket for pickup. They did not ask for my name or email. Nor did they tell me “You have ## days to pick up your bike or else we’ll charge you for holding it.”I went to pick up my bike. I don’t remember how much they charged me for being a day or two late. $20? $35?I told them “Absolutely not. They told me when my bike would be ready. They did not specify by when I had to pick it up or face a fee.”They wouldn’t budge.I asked how I was supposed to know this. They said “Well you could have given us your email or phone number.”Nobody ASKED for my email nor phone number. I couldn’t have anticipated I would need them to get ahold of me to communicate a policy they had failed to mention.I told them “I’m new to the neighborhood. This is literally my first time in here as a customer. This makes me not want to return here.”I spoke to a manager. That manager insisted I pay the fee or I couldn’t get my bike back (even though I had already paid in advance for the repair.”Sorry, but you lost my business. I will go out of my way to avoid Toga bike shop. This is not how you do business. I should never have to pay for your employee’s oversight.
Apr 01, 2025 · Honey LaBronxMy experience here was rather poor. They didn’t communicate when my bike arrived, I had to call about 4-5 times and visited the store 3-4 times before they actually gave me my bike, and the customer service was below average. My bike was delayed 3 weeks with little to no communication from Toga after they told me it would take 4 days. I was given attitude when I called about the delay and an ETA regarding bike arrival. I know next to nothing about biking, and I was excited to start my journey. However, Toga did not prove to be a good start. In all honesty, I was really disappointed after being referred to this store from a friend. I personally won’t be coming back, but I wish them the best.
May 25, 2025 · Max Wexley
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