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Cycling GuiderBike ShopsNew YorkNew York CountyNew YorkBike Shops in 10th AvenueFly E-Bike 10th Ave
Fly E-Bike 10th Ave ico

Fly E-Bike 10th Ave

659 10th Ave, New York, NY 10036, USA

4.0
It's a new business in the area. One would think they'd kick-it-off with good customer service. I stopped by to ask questions and the first person told me I needed to speak to someone else who was standing outside the premises, and when I went to speak to this individual, he didn't even acknowledge my presence, not looking at me, responding non-verbally (with head shakes) without saying a word, and appearing bothered by my questions. I left after my second question, without even bothering with the remainder questions I had. Unless they rectify this early on, I don't see how this business will make it in the neighborhood. - itisme12345
Fly E-Bike 10th Ave Overview Intro Photos Location Reviews

Fly E-Bike 10th Ave Introduce

In the dynamic and fast-paced environment of New York City, electric bikes and mopeds have become indispensable tools for many, from daily commuters navigating the urban jungle to dedicated delivery workers keeping the city moving. For New Yorkers seeking a specialized and reliable source for these electric mobility solutions, Fly E-Bike 10th Ave aims to be a key destination. This business is focused on providing a range of electric two-wheelers and the essential services to keep them running smoothly in the demanding city landscape.

While every new business faces initial challenges in establishing its presence, the core mission of Fly E-Bike 10th Ave is to serve the vital e-mobility needs of the New York community. As one customer aptly puts it, "Scott and his team has been absolutely helpful," highlighting a commitment to resolving issues and ensuring customer satisfaction. In a city where quick and effective solutions are highly valued, a store that can fix problems "right away" is a significant asset.

Whether you're looking to purchase a new electric moped for personal use or a long-range e-bike for delivery work, or you simply need a rapid repair to get back on the road, Fly E-Bike 10th Ave strives to be a go-to resource. With a focus on electric vehicles, they aim to provide specialized knowledge and responsive service for the unique demands of New York City riders.

Location and Accessibility

Fly E-Bike 10th Ave is strategically located at 659 10th Ave, New York, NY 10036, USA. This address places the store in the heart of Midtown West, Manhattan, a bustling and highly accessible part of New York City. Its position on 10th Avenue makes it easily reachable for a wide array of New Yorkers, including those living and working in Hell's Kitchen, the Theater District, and proximity to Hudson Yards.

Accessibility is a key advantage of this location. Tenth Avenue is a major thoroughfare, and the area is well-served by New York City's extensive public transportation network. Numerous subway lines and bus routes operate within a short walking distance, making it convenient for customers to visit, whether they are dropping off an e-bike for service or exploring new models. While street parking in Manhattan can be challenging, the excellent public transport options and the concentration of commercial activity in the area facilitate customer visits.

Being situated in such a central and active part of Manhattan means Fly E-Bike 10th Ave is well-positioned to serve the diverse needs of New York City's e-bike and e-moped riders, from daily commuters to those engaged in the burgeoning delivery industry. This prime location underscores its role as a key urban mobility provider in one of the world's busiest cities.

Services Offered

Fly E-Bike 10th Ave specializes in electric mobility, offering a range of products and services tailored to the needs of electric bike and moped users in New York City.

  • Electric Bike, Moped, and Scooter Sales: The store offers a variety of electric vehicles, including e-bikes (City E-bikes, foldable E-bikes, standard E-bikes), e-scooters, and e-mopeds. They feature models like the Eahora Juliet, designed for efficient, long-distance deliveries, and other models with varying battery ranges, including options for up to 60, 120, or even 180 miles with extra batteries.
  • Expert Repair and Maintenance: A significant service highlight is their repair capability. They are known for their ability to "fix bikes properly," handling issues like brake problems. They advertise quick repair and swapping services, with some issues being "fixed or swapped in 30 mins — no cost!" under certain plans. Services include standard maintenance, parts replacement, and in-store inspection.
  • Monthly Rental Programs: Fly E-Bike offers monthly rental plans for e-bikes, which frequently include "free maintenance and repairs for normal wear and tear." This is particularly beneficial for delivery workers who require a reliable ride without the initial commitment of purchase.
  • Rent-to-Own Programs: For those who eventually wish to own an e-bike or moped, the store provides a rent-to-own option, making electric mobility more accessible.
  • Battery Swapping Services: To ensure continuous operation for their rental and subscription customers, they offer convenient battery swapping, critical for users who depend on their vehicles for work.
  • Accessories and Protection Plans: They offer essential accessories such as phone mounts, riding gloves, and chain locks. Customers can also opt for Protection Plans to safeguard their e-bikes or mopeds.
  • Plate Registration Support: For models that require it, they provide necessary support for plate registration, helping customers navigate the regulatory aspects of e-moped ownership in New York.
  • Hydraulic and Mechanical Brake Service: They are proficient in servicing both hydraulic and mechanical brake systems, crucial for the safety and reliability of electric two-wheelers.
Features / Highlights

Fly E-Bike 10th Ave distinguishes itself in the New York City market through several key features and highlights that are particularly relevant to urban e-mobility users.

  • Specialization in Electric Mobility: Unlike traditional bicycle shops, Fly E-Bike focuses exclusively on electric bikes, mopeds, and scooters. This specialization means a deeper understanding of the unique components and technological aspects of these vehicles, leading to more precise diagnostics and repairs.
  • Responsive and Efficient Service: A major highlight is their commitment to quick and effective repairs. The ability to fix issues "right away" and even offer "30 mins — no cost!" fixes for certain problems under rental plans is highly valued by customers who rely on their e-vehicles for daily work or commuting. This minimizes downtime, which is crucial in a city like New York.
  • Customer Support and Problem Solving: Despite a reported initial negative interaction, a positive review highlights that "Scott and his team has been absolutely helpful" in resolving issues. This indicates a commitment to customer satisfaction and a willingness to rectify problems, which is vital for building trust.
  • Flexible Ownership and Usage Options: The availability of monthly rental programs and rent-to-own schemes makes electric mobility accessible to a broader demographic in New York City, including delivery workers who may prefer these flexible arrangements over outright purchase. These plans often include maintenance, adding significant value.
  • Focus on Delivery Rider Needs: Their product offerings, such as the Eahora Juliet, with extended battery ranges, and services like quick battery swapping, demonstrate a clear understanding of and catering to the demanding requirements of food delivery workers in NYC.
Contact Information

To connect with Fly E-Bike 10th Ave for your electric bike, moped, or scooter needs in New York City, here is their contact information:

  • Address: 659 10th Ave, New York, NY 10036, USA
  • Phone: (516) 435-6944
Conclusion: Why This Place Is Suitable for Locals

For residents of New York City, particularly those in Manhattan and surrounding boroughs who rely on electric bikes and mopeds for commuting, delivery, or leisure, Fly E-Bike 10th Ave is a highly suitable and potentially indispensable resource. Its specialization and commitment to customer support directly address the unique demands of urban electric mobility.

Firstly, the store's dedicated focus on electric bikes, mopeds, and scooters means that New Yorkers can expect a higher level of specialized expertise. Unlike general bike shops, Fly E-Bike 10th Ave is equipped to handle the specific mechanical and electrical intricacies of these vehicles. This is crucial for accurate diagnostics and effective repairs, particularly for high-usage customers like delivery workers for whom downtime means lost income. The promise of quick fixes, sometimes within "30 mins," is an invaluable service in a fast-paced city.

Secondly, the positive customer feedback, such as the testimonial from the customer who "loved" their electric moped and found "Scott and his team absolutely helpful" in resolving issues "right away," underscores a commitment to customer satisfaction. In a dense urban environment where word-of-mouth travels fast, a business that prioritizes problem-solving and responsive service is highly valued. While initial impressions can vary, the capacity to rectify issues promptly is a strong indicator of reliability.

Lastly, the flexible rental and rent-to-own programs, often including maintenance, cater directly to the diverse economic and usage patterns of New Yorkers. These options provide accessible pathways to electric mobility for individuals who might not be able to afford an outright purchase, or who prefer the flexibility of a rental, especially prevalent among the city's large population of delivery service providers.

In conclusion, despite being a newer business in the area, Fly E-Bike 10th Ave's strategic location, specialized services, and demonstrated commitment to fixing issues quickly make it a highly suitable and potentially invaluable partner for New Yorkers navigating the city on electric two-wheelers. By choosing Fly E-Bike 10th Ave, locals are accessing dedicated expertise and customer-focused solutions essential for their urban commutes and professional activities.

Fly E-Bike 10th Ave Photos

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Fly E-Bike 10th Ave Location

Fly E-Bike 10th Ave

659 10th Ave, New York, NY 10036, USA

Fly E-Bike 10th Ave Reviews

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