Bikeway Introduce
For New York cyclists across the Hudson Valley and beyond, finding a bicycle store that combines extensive inventory with genuine expertise and outstanding customer service can truly elevate their riding experience. Look no further than Bikeway, a highly-regarded cycling destination located in Mahopac. With a rich history spanning almost 50 years, Bikeway has firmly established itself as a cornerstone of the local cycling community, catering to everyone from seasoned road racers and mountain biking enthusiasts to families seeking the perfect balance bike for a toddler.
Bikeway is more than just a retail space; it's a hub where passion for cycling thrives. The team at Bikeway understands the diverse needs of New York riders, whether they're navigating the scenic routes of Putnam County, exploring mountain trails, or simply enjoying a leisurely ride on the Empire State Trail, which passes right by their Mahopac location. Their commitment to providing a supportive and knowledgeable environment ensures that every customer, regardless of their experience level, feels welcomed and confident in their cycling choices.
In a region as active and varied as New York, having access to a comprehensive bike shop like Bikeway is invaluable. They are dedicated to not only providing top-quality bikes and gear but also fostering a love for cycling through expert advice, meticulous service, and a genuine interest in their customers' riding journeys. Their long-standing presence and consistent positive feedback from the community speak volumes about their dedication and reliability.
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Bikeway is conveniently located at 692 US-6, Mahopac, NY 10541, USA. This prime location along a main thoroughfare in Mahopac, nestled in Putnam County, makes it exceptionally accessible for cyclists throughout Westchester, Putnam, and even parts of Dutchess and Orange Counties, and southwestern Connecticut. Being situated right on US-6 (also known as Route 6) ensures high visibility and ease of navigation for both local residents and those traveling from further afield.
A significant highlight of Bikeway's location is its proximity to the Hudson Valley portion of the Empire State Trail. This provides a fantastic opportunity for riders to visit the shop as part of their cycling adventures, or to pick up supplies before hitting the trails. For customers driving, ample parking is typically available, making your visit hassle-free – a welcome relief in comparison to the often-challenging parking situations in more densely populated areas of New York.
The accessibility of Bikeway means that quality bikes, expert service, and a wide array of cycling accessories are just a short drive away for a large segment of the New York cycling population. This convenient placement supports Bikeway's mission to be the go-to resource for all cycling needs in the region.
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Bikeway offers a comprehensive range of services designed to support every aspect of a cyclist's journey, from purchasing their first bike to maintaining their high-performance machine. Their offerings include:
- Extensive Bicycle Sales: Bikeway stocks a wide variety of bikes for all ages and riding styles, including road bikes, mountain bikes (full suspension and hardtail), gravel bikes, city/comfort/hybrid bikes, electric bikes (e-MTB, e-road, e-city/comfort), triathlon bikes, and children's bikes (including balance bikes). They carry popular brands like Trek and Specialized, ensuring a diverse selection.
- Professional Bike Fitting Services: Utilizing advanced systems like Retul Match and Specialized's Body Geometry Fit, Bikeway provides meticulous bike fittings. These services optimize comfort, efficiency, and power delivery by assessing flexibility, foot structure, knee position, and more, ensuring the bike is perfectly tailored to the rider. Doug is noted as their resident Fit specialist.
- Comprehensive Bicycle Repair and Maintenance: Their service department is highly skilled, offering various tune-up packages (The Sprint, The Works, The Bikeway, Pro Package) and general repairs. They are known for handling complex issues, as highlighted by a customer review mentioning a challenging headset removal on Fox 40s.
- Wide Range of Parts, Accessories, and Apparel: The store is well-stocked with everything a cyclist needs, including wheels, tires/tubes, helmets (including MIPS technology), cycling shoes, clothing (jerseys, shorts), car racks (Thule, Kuat), lighting, locks, bags, hydration, nutrition products, and components like pedals, drivetrains, and saddles. Customers praise their "crazy selection of tires, gear, and just very well organized."
- Bikeway Mobile Service: For added convenience, Bikeway offers a mobile service where a team member can come to your home or work in their coverage area (most of Dutchess and Putnam, some of Orange and Westchester, and parts of Connecticut) to perform service work or pick up/drop off bikes.
- Bike Rentals: Bikeway offers bike rentals, a great option for those looking to explore the local trails without committing to a purchase.
- Expert Consultation and Advice: Staff members are highly knowledgeable, patient, and provide clear explanations and different choices, as seen in the reviews about selecting a balance bike and upgrading road bike shoes.
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Bikeway's reputation as a top-tier bicycle store is built upon several key features and highlights that consistently impress New York cyclists:
- Exceptional Customer Service: Reviews consistently praise the staff, including specific mentions of Enrique for his helpfulness and willingness to go above and beyond (e.g., removing a rusted headset without charge). The team is described as "very helpful," "knowledgeable," and "patient."
- Highly Skilled Mechanics: The ability to quickly and effectively resolve challenging technical issues, such as a rusted-on headset, demonstrates the high level of skill and experience within their service department.
- Vast and Organized Inventory: Customers appreciate the "crazy selection" of bikes, parts, and apparel, noting that the store is "very well organized and clean." This makes for a pleasant and efficient shopping experience.
- Specialized Bike Fitting Expertise: Their use of advanced fitting systems like Retul Match and Body Geometry Fit, coupled with trained specialists, ensures customers receive a precise and comfortable fit, enhancing performance and preventing discomfort.
- Community-Oriented Approach: Bikeway actively supports local cycling events and group rides, fostering a strong sense of community among riders in the Hudson Valley. Their location on the Empire State Trail further solidifies their role as a local cycling hub.
- Balanced Pricing and Value: While some may find prices slightly higher than online discounters (a common trade-off for supporting local businesses), customers generally find prices reasonable for the quality of products and the unparalleled service received.
- Convenient Mobile Service: The Bikeway Mobile service is a unique highlight, bringing expert bike repair and maintenance directly to customers' homes or workplaces, saving time and effort.
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Ready to experience the Bikeway difference? Here’s how you can get in touch with their Mahopac location:
Address: 692 US-6, Mahopac, NY 10541, USA
Phone: (845) 621-2800
It's always a good idea to call ahead, especially if you plan to bring your bike in for service or have specific questions about inventory. Their friendly and knowledgeable team is ready to assist you.
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For New Yorkers throughout Westchester, Putnam, and the broader Hudson Valley region, Bikeway in Mahopac is an exceptionally suitable and highly recommended destination for all their cycling needs. Its deep roots in the community, nearly 50 years of experience, and a steadfast commitment to customer satisfaction make it a true local gem.
The personalized attention, as evidenced by experiences ranging from expert headset removal to patient guidance on choosing a balance bike for a two-year-old, highlights Bikeway's dedication to every customer, regardless of their cycling prowess or purchase size. This level of caring and detailed service is a hallmark of a great local business and fosters the kind of trust that keeps customers returning for years.
Furthermore, the comprehensive range of services—from an impressive selection of bikes for every discipline and advanced bike fitting to highly skilled repairs and a convenient mobile service—ensures that New York cyclists have a reliable, one-stop shop for everything. Their prime location on US-6 and proximity to the Empire State Trail further cements their status as a local hub, making it easy for riders to access top-tier products and services. In a busy and diverse state like New York, having a consistent, knowledgeable, and customer-focused establishment like Bikeway is an invaluable asset to the local cycling community, helping to keep everyone on two wheels, enjoying the ride.
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Bikeway Location
Bikeway Reviews
This is a great bike shop. I rarely give reviews but these guys deserve your business. Walked in with a headset stuck on my Fox 40s. It was rusted on. Enrique removed it pretty quickly then didn’t even charge me. I will definitely go back.
Aug 30, 2024 · A Google UserVery helpful when deciding on a balance bike for my 2 year old grandson. Very knowledgeable and patient. Was able to fit my grandson with an appropriate size helmet as well.
Apr 15, 2025 · N BierhoffAbsolutely wonderful customer service. Inquired about wheels for a prop for a school play and they did everything in their power to accommodate this request. It’s very rare to have customer service like this these days! Very appreciative of Bikeway Bicycles!
Dec 31, 2024 · Lauren RodriguezAbsolutely incredible service. I had part of my frame break off during a trip on the Empire State Trail and I'm so glad it happened near Bikeway. The service was fast, innovative, reasonably priced, and so friendly. They made sure I was more than set for a successful rest of my trip. I hope to come by someday under better circumstances. Cannot recommend enough!
Jun 19, 2024 · Katie AndersonHelped my special needs 5 year old pick out his first bike, which ended up being used but looking brand new! Set the seat for him and helped him pick a helmet. The whole experience was great and my son loves his new set of wheels. Thank you for the great experience!
Apr 27, 2024 · Sarah Johnson
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