Bicycle World NY Introduce
For New York cyclists, whether you're a seasoned rider tackling challenging terrain, a daily commuter navigating urban streets, or a family looking for leisure rides, having a reliable and knowledgeable bicycle store is essential. Nestled in the heart of Westchester County, Bicycle World NY in Mount Kisco stands out as a true cornerstone of the local cycling community. With a legacy spanning nearly 50 years, this isn't just a place to buy a bike; it's a comprehensive cycling destination where passion for two-wheeled adventures meets unparalleled expertise and service.
Bicycle World NY, run by the dedicated team of Eric and Ilene Marcos, is renowned for providing an exceptional cycling experience that caters to riders of all types and skill levels. They understand that a bicycle is more than just a mode of transport or a piece of equipment; it's a gateway to fitness, fun, and exploration. Their commitment to ensuring every customer finds the perfect ride and enjoys a comfortable, safe, and efficient cycling experience is evident in every interaction.
In the expansive and diverse landscape of New York, finding a local bike shop that offers both a vast selection and personalized attention can be a challenge. Bicycle World NY expertly bridges this gap, providing a welcoming environment where you can explore top-tier brands, receive expert advice, and benefit from highly skilled technical services. For anyone in the Westchester, Putnam, and even Fairfield County areas, this shop has established itself as a trusted resource, earning accolades from both national publications and, most importantly, their loyal local customers.
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Bicycle World NY is conveniently situated at 7 E Main St, Mt Kisco, NY 10549, USA. Mount Kisco is a charming village in Westchester County, making it an accessible hub for cyclists residing throughout the broader New York region, especially those north of New York City. Its location on East Main Street places it prominently within a vibrant commercial area, ensuring ease of access.
Getting to Bicycle World NY is straightforward, whether you're driving or utilizing public transportation. Mount Kisco is easily reachable via major roadways in Westchester County, providing a convenient trip for customers from surrounding towns and beyond. The area offers various parking options, alleviating the common urban challenge of finding a spot. This accessibility is a significant advantage for customers looking to browse their extensive inventory, bring their bikes in for service, or simply pick up essential cycling gear.
For those who prefer to cycle to the shop, Mount Kisco offers a pleasant riding environment, and the store’s location is well-integrated into local routes. This makes it an ideal stop during a ride or a convenient starting point for new cycling adventures in the picturesque Westchester landscape. The welcoming atmosphere of Mount Kisco itself adds to the positive experience of visiting Bicycle World NY.
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Bicycle World NY prides itself on offering a comprehensive suite of services that cover every aspect of a cyclist's needs, from initial purchase to long-term maintenance and performance enhancement.
- Extensive Bicycle Sales: They offer a vast selection of bikes including road, mountain, comfort, hybrid, gravel, triathlon, electric bikes, and children's bicycles. They stock top brands like Trek, Jamis, Felt, Scott, Argon18, 3T, Cervelo, and Electra. Customers consistently praise their wide range and the knowledgeable staff who help find the perfect bike.
- Expert Bike Fitting Services: A standout service, lauded by customers. They provide personalized bike fittings, meticulously adjusting the bike to the rider's body to ensure optimal comfort, efficiency, and injury prevention. This is described as a "customized experienced guidance by people who care."
- Professional Bicycle Repair and Maintenance: Voted one of the best repair shops in NY by Expertise and Bicycling Magazine, their mechanics offer tune-ups ($100, $149, $200 options), general repairs, and assembly services for bikes purchased elsewhere. They are known for quick, professional service and transparent communication about necessary work.
- Wide Range of Cycling Gear & Accessories: The store is fully stocked with everything a cyclist might need, including helmets, clothing (jerseys, bottoms, gloves), shoes (for road and mountain biking), car racks, lights, parts (tires, tubes, shifting/braking components, seatposts), and nutrition products. Customers often comment on the best selection of apparel and shoes they've seen.
- Personalized Consultation and Advice: The staff, including owners Eric and Ilene, are known for their tremendous knowledge, clear communication, and willingness to take the time to explain options and answer questions, whether you're a novice or a seasoned cyclist.
- Used Bike Sales: They periodically have a selection of great buys on used bikes, offering another option for customers.
- Customer Amenities: The shop offers a complimentary cup of coffee or espresso, enhancing the shopping experience.
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Bicycle World NY distinguishes itself through a combination of customer-focused practices, deep industry knowledge, and a commitment to quality that makes it a true gem for New York cyclists.
- Owners Eric and Ilene Marcos: Consistently highlighted in reviews for being "wonderful," "super nice," "knowledgeable," and providing "excellent service and good will." Their personal involvement ensures a high standard of customer care.
- Award-Winning Service: Recognized as one of the "Best Bike Repair Shops in NY" by Expertise and Bicycling Magazine, and has been on the "Top 100 bike shop list in the U.S. for 11 years running." This speaks volumes about their quality and consistency.
- Decades of Experience: With almost 50 years in Mount Kisco and staff boasting over 100 years of combined experience, their deep expertise is a major asset.
- Comprehensive Inventory: Customers frequently praise the extensive selection of bikes, clothing, shoes, and accessories, noting it's often the "best they have seen in any bike shop."
- Personalized Bike Fitting: This service is a significant highlight, ensuring each bike is perfectly matched and adjusted to the rider for comfort, performance, and injury prevention. It’s a core part of their reputation.
- Transparent and Trustworthy Service: Reviews commend their clear explanations of service needs, lack of "hard sell," and consistent, professional repairs. Customers appreciate the honesty and reliability.
- Community Hub: Beyond sales and service, Bicycle World NY fosters a sense of community, with customers reporting long-term relationships (some for over 30 years), highlighting the trust and rapport they build.
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For any cycling needs, questions, or to plan your visit, here’s how to connect with Bicycle World NY:
Address: 7 E Main St, Mt Kisco, NY 10549, USA
Phone: (914) 666-4044
We recommend calling ahead, especially for service appointments or to inquire about specific bike models or accessories, to ensure the most efficient and satisfying visit. Their knowledgeable staff is ready to assist you.
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For New Yorkers who are serious about cycling, or simply looking to start their journey, Bicycle World NY in Mount Kisco is exceptionally suitable. Its unwavering commitment to customer satisfaction, coupled with a deep well of expertise and a comprehensive range of products and services, makes it a standout local resource within the extensive New York cycling landscape.
The consistent glowing reviews, particularly highlighting the personal touch from owners Eric and Ilene, underscore a critical advantage for local users: a true community bike shop experience. This isn't an anonymous big-box store; it's a place where staff remembers you, understands your cycling history, and invests time in ensuring your comfort and safety. For New Yorkers who value personalized attention and building long-term relationships with their local businesses, Bicycle World NY offers precisely that.
Furthermore, the store’s reputation for expert bike fitting and top-tier repair services is a major draw. In a region where cyclists face diverse riding conditions, from challenging hills to busy urban environments, having a bike that is perfectly fitted and meticulously maintained is paramount. The peace of mind that comes from knowing your bike is in the hands of professionals, consistently rated among the best in New York, is invaluable. Whether you're upgrading your ride, seeking expert advice on gear, or just need a quick tune-up, Bicycle World NY provides a level of service and trust that makes it an indispensable asset for the New York cycling community. It's more than a shop; it's a partner in your cycling journey.
Bicycle World NY Photos










Bicycle World NY Location
Bicycle World NY
7 E Main St, Mt Kisco, NY 10549, USA
Bicycle World NY Reviews
Eric and Ilene are so wonderful. Their store is amazing and had everything I needed to get on the road. Ordering my bike with them was such a delight, from my first bike fitting to securing my bike on the back of my car. I highly recommend going to Bicycle World for all of your cycling needs.
Apr 21, 2025 · Courtney SimonsonI needed to upgrade old road bike shoes and get new riding shorts. I did not want to replace the pedals if I didn't have to, but I did not know what options I had, so I phoned. They clearly explained what I should bring with me when I visited the store so they could set me up properly. They gave me different choices and took the time to explain them. Prices were reasonable, and they presented a good range for me to work with. Excellent service, tremendous knowledge, clear communication. Great bike shop.
Mar 17, 2025 · Daniel O'BrienAwful Experience — Stay Away from This Bike ShopI’ve tried to give this place the benefit of the doubt, but after multiple bad experiences, I’m done. The co-founder — who seems to be the face of the business — is consistently rude, dismissive, and lacks basic customer service skills.Today was the final straw. I came to pick up my bike after clearly telling their service rep I’d be in on Wednesday or Thursday. Instead of being helpful, I was met with attitude for not “calling ahead.” I’m sorry, but I gave a window — and you’re closed Sunday — so maybe don’t take it out on your customers.Previously, she left me standing outside even though it was one minute before opening. Another time, she snapped at me for wanting to load my bike into the car before paying — as if helping a customer ensure the product fits isn’t part of the job.And when I finally spoke up about how I’ve been treated over the years, she literally told me she didn’t like my tone. Not professional. Not acceptable.If you value good service, skip this place.Anyone know a better bike shop in Westchester? I’m in Ossining — happy to drive 15–20 minutes for respectful, reliable service.Thanks in advance — and seriously, avoid this shop if you don’t want your day ruined.
Jun 18, 2025 · Suraj BathejaMy family and I have been with Bicycle World for several decades. Eric and Ilene are professionals and experts who always take the time to understand your needs and discuss options, whether it is for a new bike, shoes or helmets. I could argue, Eric may be the best expert source for your riding needs in the NYC area.In addition to the baked goods, they have a gorgeous store that is fun to visit.
Apr 02, 2025 · Bruce BrooksWhat an incredible experience! The only mistake I made was not coming to see them SOONER! Fitting was awesome with a ton of attention to every detail. As a new rider I now have the confidence and COMFORT to finally enjoy my bike! So grateful for the patience and time spent. THIS IS THE ONLY BIKE SHOP I WILL EVER GO TO!Thank you!🏆🙏🚴
Aug 09, 2024 · Todd Levy
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