Cycles Etc Introduce
Hey fellow New Hampshire adventurers! If you're passionate about hitting the trails, cruising scenic backroads, or simply enjoying the freedom of two wheels, you know how crucial it is to have a reliable bike shop by your side. Look no further than Cycles Etc in Salem, NH. For nearly 30 years, this local gem has been a cornerstone of the New Hampshire cycling community, dedicated to helping riders of all levels "love riding their bike." They've built a strong reputation for their vast selection of quality bikes, expert service, and a truly customer-centric approach that makes every visit a pleasure.
Cycles Etc isn't just a place to buy a bike; it's a hub for everything cycling in New Hampshire. They understand the diverse terrain and riding styles that our beautiful state offers, from the challenging mountain bike trails to the serene rail trails. Their mission is straightforward: to make cycling more fun for everyone. This dedication is evident in their knowledgeable staff, who collectively boast over 150 years of combined experience. They pride themselves on providing "honest and stellar service, the best equipment, and advice" that helps you get the most out of every mile. Whether you're a seasoned mountain biker seeking a new rig or someone getting back into cycling after years, Cycles Etc is ready to meet your needs and help you rediscover the joy of riding.
Cycles Etc is conveniently located at 288 N Broadway, Salem, NH 03079, USA. This prominent location on North Broadway (Route 28) makes it highly accessible for residents not only in Salem but also from surrounding towns across southern New Hampshire and even northern Massachusetts. North Broadway is a major commercial artery, ensuring that the shop is easy to find and reach by car. There's typically ample parking available, making your visit hassle-free. For cyclists, Salem and the surrounding areas offer a mix of road and rail trail access, making it feasible to even bike to the shop for service or to pick up a new accessory. Their presence in Salem means that quality bike sales and expert service are just a short drive away for a significant portion of the New Hampshire population, ensuring local riders have a convenient and reliable resource for all their cycling needs.
Cycles Etc offers a comprehensive array of services designed to meet the needs of every type of cyclist, from routine maintenance to custom builds.
Services Offered:
- Bicycle Sales: A large selection of bikes from leading brands including Santa Cruz, Trek, Giant, Surly, Ibis, Yeti Cycles, Scott, Liv, and Electra. This includes road bikes, mountain bikes (full suspension and hardtail), electric bikes (e-road, e-mountain, e-comfort, e-urban, e-cargo), gravel bikes, cyclocross bikes, city/comfort/recreation bikes, urban/commuter bikes, cruiser bikes, and kids' bikes.
- Bike Repair & Service: Full-service bike repair for all makes and models. This includes:
- Comprehensive Tune-Ups: Standard and more in-depth options to ensure optimal performance.
- Quick Fixes: Such as flat tire repairs, getting you back on the road fast.
- New Bike Builds: Professional assembly for new bike purchases.
- Suspension Overhauls: Expert service for mountain bike suspension systems.
- Wheel Builds: Custom wheel building services.
- Component Upgrades & Installation: Helping you enhance your bike's performance or replace worn parts.
- Comfort and Ergonomic Improvements: Adjustments to improve saddle comfort and overall bike fit.
- Bicycle Fitting: Personalized bike fitting services to ensure the bike is properly matched to your size and riding style, enhancing comfort and efficiency. They assist with seat height, cleat adjustments, and more.
- Accessory & Apparel Sales: A wide range of cycling gear including helmets, shoes, lights, pumps, tools, maintenance supplies, bags, panniers, baskets, water bottles, fenders, bells, horns, and apparel for men, women, and kids.
- Parts Sales: Offering various bike parts including tires, tubes, pedals, drivetrains, brakes, handlebars, stems, saddles, seatposts, kickstands, training wheels, and bearings.
- Demo Bikes: Opportunity to test ride the newest and best bikes from brands like Santa Cruz, Ibis, Yeti, and Giant, allowing customers to try out their dream bike before purchasing.
Cycles Etc shines with several key features and highlights that make it a standout choice for New Hampshire cyclists.
Features / Highlights:
- Exceptional Customer Service: Customers consistently praise the staff for being "super helpful," "friendly," "knowledgeable," and providing a "low key, no pressure environment" while remaining very attentive. They prioritize customer satisfaction, even offering immediate fixes for minor issues after a purchase.
- Extensive Bike Selection: They carry a "large selection of bikes" from numerous top-tier brands, offering an impressive variety across all cycling disciplines, ensuring customers can find exactly what they're looking for.
- Expertise and Experience: With "more than 150 years of combined experience" among their staff, customers receive advice backed by deep industry knowledge. Mechanics can quickly diagnose issues and perform professional repairs.
- Personalized Sizing and Fitting: The staff takes the time to assist customers in trying out different bike sizes and making adjustments, like seat height, to ensure a perfect fit, which is crucial for comfort and performance, especially for new bike owners.
- Post-Purchase Support: Their commitment extends beyond the sale, as evidenced by their quick resolution of post-purchase issues, such as an "odd noise" with gears. This commitment builds trust and loyalty.
- Community Involvement: Cycles Etc is proud to partner with local organizations that support cycling, including the New England Mountain Bike Association (NEMBA) and IMBA, showing their dedication to the broader cycling community in New Hampshire.
- Demo Bike Program: The availability of demo bikes allows riders to thoroughly test potential purchases on real trails or roads, a significant benefit for making informed decisions on high-value items.
- Comprehensive Repair Shop: As a "full service bike repair shop servicing all makes and models," they are a reliable resource for maintenance, complex repairs, and upgrades, ensuring bikes stay on the road (or trail) and perform optimally.
To connect with the friendly and knowledgeable team at Cycles Etc, here's their contact information:
Contact Information:
Address: 288 N Broadway, Salem, NH 03079, USA
Phone: (603) 890-3212
Mobile Phone: +1 603-890-3212
For anyone in New Hampshire looking for a bicycle store that genuinely cares about their cycling experience, Cycles Etc in Salem is an outstanding choice. Its longevity in the business, combined with a passionate and highly experienced staff, ensures that locals receive honest advice, stellar service, and access to a vast selection of quality bikes and gear. The ability to test ride various models, receive personalized sizing and fitting, and rely on expert post-purchase support makes the bike-buying experience stress-free and highly satisfying. Whether you're in the market for your first new bike in decades, a high-performance mountain bike, or simply need a quick fix for a flat tire, Cycles Etc is equipped to meet your needs. Their commitment to the New Hampshire cycling community, coupled with their comprehensive services, firmly establishes Cycles Etc as a truly suitable and highly recommended local resource for all things cycling in the Granite State.
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Cycles Etc Reviews
Great bike buying experience. I knew what bike I wanted but was unsure of the size. Saw they had both a small and medium online and went into the store to try out both. Staff was so helpful! I explained what I felt about the fit after a parking lot test ride, and they helped me adjust the bike seat so all my needs were met. Very low key, no pressure environment, but still very attentive! Rode it on the rail trail for about 15 miles, and noticed an odd noise for some gears. Brought it back, and they fixed it right away! This is my first new bike purchase in over 20 years, and I couldn't be happier! Thanks Cycles Etc!
May 17, 2025 · Jessica MilanPicked up my Ibis Ripmo from Cycles Etc. this afternoon. Looked at different mountain bikes here for two years, and they were always super helpful. Awesome bike with great customer service. I appreciate the help Cycles Etc.
Mar 15, 2025 · Cary NixI’m just outside Boston and drive here because it’s absolutely worth it. First - without traffic and parking headaches - this is just a tad longer drive to my other shop in Medford. Also these guys aren’t booked solid for three weeks - I can call in the morning and have my bike getting looked at the next day. Finally they are through and prices are very reasonable.
May 05, 2025 · Dana GiulianaGreat customer Service!Had to ship a bike overseas in a very specific box. These guys took the time to listen and understand the problem. They then worked diligently to get the bike broke down, safely packaged and ready for shipping to an armed service member.Thank you for the all the effort!!
Feb 27, 2025 · Chris BowmanTook my wife's bike in for a tune up, turned out to be a simple adjustment. I figured I'd need to wait a few days but they adjusted it while I waited. Took them less than 5 minutes. Dave in the front was super nice and helpful.
Mar 27, 2025 · Donald Dumais
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