Trek Bicycle Upper West Side 72nd St. Introduce
For New Yorkers, navigating the bustling streets and scenic pathways often means relying on a dependable bicycle. When it comes to finding that perfect ride or ensuring your current one stays in peak condition, a trustworthy local bike shop is invaluable. Trek Bicycle Upper West Side 72nd St. stands out as a premier destination for cyclists across the city. This isn't just a place to buy a bike; it's a community hub where passion for cycling meets expert service. From customizing your new ride to providing thorough tune-ups that feel "terrific now," this store is dedicated to enhancing your cycling experience in the Big Apple. Their commitment to a "knowledgeable friendly team" and "quality product" makes them a top choice for both seasoned riders and newcomers to the cycling world in New York.
Trek Bicycle Upper West Side 72nd St. is ideally located at 156 W 72nd St, New York, NY 10023, USA. This highly accessible address places it squarely in one of Manhattan's most vibrant and well-connected neighborhoods, the Upper West Side. Situated just off Broadway, the store is incredibly easy to reach via multiple modes of transportation that New Yorkers rely on daily. Subway lines (specifically the 1, 2, 3, B, and C trains at 72nd Street stations) are just a stone's throw away, making it convenient for anyone from across Manhattan and even parts of the outer boroughs. Numerous bus routes also traverse 72nd Street, providing further accessibility. For local residents, it's often just a short walk or ride away, fitting perfectly into the fabric of daily life on the Upper West Side. Its central location makes it an effortless stop for quick repairs, Browse new models, or picking up accessories before or after exploring Central Park or Riverside Park's excellent cycling paths. This prime spot ensures that quality bike service and sales are always within reach for New Yorkers.
Trek Bicycle Upper West Side 72nd St. offers a comprehensive suite of services designed to meet every cyclist's needs, ensuring a smooth and enjoyable riding experience. Their commitment to thoroughness and customer satisfaction is evident in their wide array of offerings:
- Extensive Bicycle Sales: They feature a broad selection of Trek bikes, including road, mountain, hybrid, electric, and kids' bikes. Popular models like the Marlin, Domane, FX, and Precaliber are often in stock. The staff is adept at helping customers find the ideal bike, even offering customization options like handlebar adjustments at the time of purchase.
- Professional Bike Servicing and Repair (for all makes and models): Their service department is a significant highlight, offering thorough, detail-oriented, and fast tune-ups and repairs. They provide various service packages, including:
- Level One: The Scrub Down ($99.99): Recommended every 25+ hours of riding, this includes aligning and adjusting brakes, tuning and adjusting shifting, and torquing all fasteners.
- Level Two: The Deep Clean ($189.99): Recommended every 50+ hours of riding, this package includes all Level One services, plus a deep clean drivetrain, lateral and vertical wheel true, bottom bracket inspection, and bike cleaning/polishing.
- They are also "e-bike experts" offering specialized advice and test rides for electric bikes.
- They boast a "24-hour service turnaround on bikes of any brand," a fantastic feature for busy New Yorkers.
- Customization and Adjustments: As noted by a customer, the staff works with you to customize your bike, such as adjusting handlebars, ensuring a perfect fit and comfortable ride.
- Accessories and Parts Sales: The store is well-stocked with a wide range of cycling accessories and parts, including helmets, lights, tires, tubes, saddles, handlebars, shoes, apparel, and more, making it a one-stop shop for all your cycling needs. They also offer 25% off nutrition products in-store.
- New Bike Day Delivery: For added convenience, they offer delivery of your new bike right to your doorstep.
- Service Pick Up and Drop Off: To further "lighten your load," they provide hassle-free pick-up and drop-off services for bikes in need of maintenance.
- Bike Boxing Service: They can box up your bike to help you send it wherever it needs to go.
- Financing Options: They offer "Ride now, pay later" financing through Citizens Pay, with convenient payment plans starting at 0% APR.
- Trade-in Program: Customers can trade in their old Trek bike with "Red Barn Refresh" for in-store credit toward a new purchase.
- Free Car Rack Assembly and Installation: For those transporting their bikes, they offer complimentary car rack assembly and installation.
Trek Bicycle Upper West Side 72nd St. boasts several key features and highlights that make it a standout choice for the New York cycling community:
- Excellent Customer Service: Customer reviews consistently praise the "excellent," "terrific," "knowledgeable," and "friendly team." Specific mentions of staff members like Ricardo, Evan, Sophia, Max, and Candace highlight their dedication to being "super helpful" and providing "personal attention and expertise." Customers are always "walking out with smile."
- Quality Products: The store offers "quality product" from Trek, a well-regarded brand in the cycling world. Customers are "nothing but happy with TREK" bikes bought here, even after three years.
- Thorough and Fast Service: The repair and tune-up services are described as "thorough, detail-oriented and fast!" with a "24-hour service turnaround on bikes of any brand," which is crucial for busy New Yorkers. Bikes "feel like a new ride" after service.
- Personalized Customization: The ability to "customize the handlebar at the time of the purchase" and receive "all necessary adjustments" showcases their commitment to ensuring a perfect fit for each rider.
- Convenient Location and Accessibility: Being situated on 72nd Street in the Upper West Side, easily accessible by subway and bus, makes it a highly convenient option for a vast number of New Yorkers.
- Comprehensive Offerings: From bike sales and a wide array of accessories to financing, trade-ins, and various service packages, they truly are a one-stop shop for all cycling needs.
- Positive Long-Term Customer Relationships: The sentiment "will definitely keep returning" and being "nothing but happy with TREK" for three years indicates strong customer loyalty built on consistent positive experiences.
- Knowledgeable Staff Across Departments: From sales associates to mechanics, the entire team is described as "knowledgeable," able to explain everything "not condescending," and "on point" with assessments.
For those in New York looking to connect with Trek Bicycle Upper West Side 72nd St., here is their contact information:
Address: 156 W 72nd St, New York, NY 10023, USA
Phone: (646) 868-5354
Mobile Phone: +1 646-868-5354
Trek Bicycle Upper West Side 72nd St. is an exceptional choice for locals throughout New York City due to its unwavering commitment to unparalleled customer service, a broad range of high-quality products, and highly efficient maintenance offerings. For Upper West Side residents and New Yorkers across the boroughs, having access to a bike shop that combines a "knowledgeable friendly team" with "terrific" and "fast" service is a game-changer. Whether you're purchasing a brand-new Trek bike and customizing it to perfection, bringing in your beloved ride for a comprehensive tune-up, or simply need expert advice on gear, this store delivers a seamless and satisfying experience. The positive testimonials, highlighting the thoroughness of their work and the consistent happiness of customers for years, underscore their reliability. By choosing Trek Bicycle Upper West Side 72nd St., New Yorkers are not just choosing a bike shop; they are choosing a dedicated partner in their cycling journey, ensuring they have a top-tier resource right in the heart of their city.
Trek Bicycle Upper West Side 72nd St. Photos










Trek Bicycle Upper West Side 72nd St. Location
Trek Bicycle Upper West Side 72nd St.
156 W 72nd St, New York, NY 10023, USA
Trek Bicycle Upper West Side 72nd St. Reviews
I bought my bike here in May 2024 - the service was excellent then, and still terrific now. I worked with the staff to customize the handlebar at the time of the purchase and now it was time for a checkup. It was thorough, detail-oriented and fast! I love my tuned-up bike and will definitely keep returning. Thank you Guys!!!!
Mar 13, 2025 · Edit NagyGreat place to go for a quality product from a knowledgeable friendly team. I am going on 3 years with this bike and have been nothing but happy with TREK.
Mar 28, 2025 · Patrick MillerEvan was super helpful and knowledgeable. My 12 year old bike needed so much work I decided to just buy a new one. Evan helped identify the right fit, and moved all my accessories to my new bike no charge, also trimming the handlebars for me. Very happy with the service.
Jan 21, 2025 · adam krohnHigh quality products and the best hospitality offered by a retail store. The bike was built very quickly, even though the store was quite busy and Dylan, the store manager, was in contact with me all the time. Roberto, the service manager, was great and helped me install all accessories. The store team is amazing, and this has become my favorite bike shop!
Oct 06, 2023 · Mariana Lima RodriguesThe Trek bicycles are of course, outstanding. We did all our research, read the reviews and loved them. But what really changed the game was Evan’s service. We came in looking for bikes that were probably too much engineering for our needs, more performance than utility, and Evan sussed that out, asked us a ton of questions and found us the perfect bikes that completely fit our riding skills and preferences. When we went in to get fitted we had more time to hang out and saw the level of service that every customer was getting. Really everyone in the shop was exceptional! We couldn’t be happier.
Sep 23, 2023 · Caroline Papadatos
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