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Cycling GuiderBike ShopsCaliforniaSanta Clara CountyPalo AltoEvergreen ParkBike Shops in California AvenueSummit Bicycles
Summit Bicycles ico

Summit Bicycles

392 California Ave, Palo Alto, CA 94306, USA

4.0
This store is ridiculous! They only have two people here. I came in waited in line for ~15 mins till the guy telling me he is only sakes person and I am on the wrong line. Then I go to the other line waiting for another 10 mins out of nowhere someone shows up & they help them. I ask I was before them. He says I was helping them choosing items before. Excuse me, that doesn’t qualify them bypassing the line! I do it many times ask questions stand in line after. My bike needed a quick check and probably air pressure test. They said they charge ~160 for annual tuneup. Without detecting any problems they have that as a set price and said it takes more than 5 days for my bike to be ready. Long story short took my bike to nearby store in El Camino with 0 wait time they checked my bike right there and put air pressure and checked it. I was out if the second store after 5 mins.Not sure how this store is still in business despite much better options do nearby. - Sara h
Summit Bicycles Overview Intro Photos Location Reviews

Summit Bicycles Introduce

Introduction / Overview

For cycling enthusiasts and casual riders alike in Palo Alto and the wider Bay Area, Summit Bicycles stands out as a prominent and comprehensive destination. More than just a retail space, Summit Bicycles positions itself as a cornerstone of the local cycling community, providing a wide array of products and services designed to enhance every rider's experience. From the latest high-performance road bikes to robust mountain bikes ready for challenging trails, and efficient electric bikes perfect for urban commutes, they aim to cater to diverse cycling needs and preferences.

Summit Bicycles is committed to offering a personalized and informative experience. Their staff, often passionate cyclists themselves, are on hand to provide expert advice, helping customers navigate the extensive range of bicycles, accessories, and apparel. This dedication extends beyond sales into their full-service repair shop, where experienced technicians are equipped to handle everything from routine maintenance to complex repairs, ensuring bikes are safe and performing optimally. With a focus on quality products and knowledgeable service, Summit Bicycles strives to be the go-to resource for all things cycling in the Palo Alto region of California. They understand that for many Californians, cycling is not just a hobby but a lifestyle, and they aim to support that passion with exceptional service and a carefully curated selection of gear.

Location and Accessibility

Strategically located at 392 California Ave, Palo Alto, CA 94306, Summit Bicycles enjoys a prime spot that offers excellent accessibility for residents throughout Palo Alto and neighboring communities. California Avenue is a vibrant, well-known street in Palo Alto, making the store easy to find for both local and visiting cyclists. The location benefits from its proximity to major transportation arteries in the Silicon Valley, ensuring that customers can reach the shop conveniently whether driving or cycling.

For those arriving by car, there is often street parking available, though it can sometimes be busy depending on the time of day, reflecting the popularity of the California Avenue district. Cyclists will appreciate the accessibility via Palo Alto's extensive network of bike lanes and paths, making it a natural destination for a ride. The pedestrian-friendly nature of the California Avenue area also makes it an inviting place to visit on foot. Being situated in such a dynamic part of Palo Alto means Summit Bicycles is surrounded by other local businesses, cafes, and amenities, allowing customers to combine their bike shop visit with other errands or leisure activities in the neighborhood. This central and well-connected location underscores Summit Bicycles' role as a convenient and integrated part of the local community.

Services Offered

  • Bicycle Sales: Summit Bicycles offers a comprehensive range of new bicycles to suit various riding styles, skill levels, and budgets. Their inventory typically includes:

    • Road Bikes: For performance cycling, racing, and long-distance rides.
    • Mountain Bikes: Designed for off-road trails, available in various suspension configurations (hardtail, full-suspension).
    • Electric Bikes (e-bikes): A growing selection for commuters, leisure riders, and those seeking assisted pedaling.
    • Hybrid Bikes: Versatile bikes suitable for both paved roads and light trails.
    • Commuter and Urban Bikes: Practical and durable bikes for daily transportation.
    • Kids Bikes: A range of sizes and styles for young riders.
    • Specialty Bikes: Including gravel bikes, cyclocross bikes, and more, catering to specific cycling disciplines.
  • Bicycle Service & Repair: The store operates a full-service repair shop with trained technicians providing a wide array of maintenance and repair services. These services are crucial for keeping bikes safe and performing optimally. Typical services include:

    • Basic Tune-ups: Essential maintenance for overall bike health.
    • Advanced Tune-ups and Overhauls: More extensive service addressing specific issues and comprehensive system checks.
    • Brake Adjustments and Repairs: Ensuring effective stopping power.
    • Gear Adjustments: For smooth and reliable shifting.
    • Tire and Tube Replacement: Repairing flats and upgrading tires.
    • Wheel Truing: Correcting bent or wobbly wheels.
    • Component Installation: Upgrading or replacing parts like derailleurs, cranksets, handlebars, and saddles.
    • Suspension Service: For mountain bikes, ensuring proper function of front forks and rear shocks.
    • Bike Assembly: Professional assembly for new bikes, often purchased online.
    • Safety Checks: General inspections to ensure the bike is safe to ride.
  • Parts and Accessories: Summit Bicycles stocks a wide selection of cycling components, gear, and accessories. This includes:

    • Helmets: A variety of styles and sizes for safety.
    • Apparel: Cycling jerseys, shorts, gloves, and other riding attire.
    • Shoes: Specialized cycling shoes for various pedal systems.
    • Lights: For visibility and night riding.
    • Locks: To secure bikes.
    • Pumps: For maintaining tire pressure.
    • Bags and Racks: For carrying gear and commuting.
    • Hydration Systems: Water bottles and cages.
    • Tools: For home maintenance and emergency repairs.
    • Replacement Parts: Tires, tubes, chains, cassettes, brake pads, and more.
  • Expert Advice & Fitting: Staff often provide personalized recommendations on bike selection, sizing, and ergonomic adjustments, helping riders achieve optimal comfort and performance. This includes seat height adjustments and tire recommendations.

Features / Highlights

  • Comprehensive Product Range: Summit Bicycles offers an extensive selection of bikes from leading brands, catering to virtually every cycling discipline and rider need, from road and mountain biking to urban commuting and electric bikes. This wide variety ensures that customers can find the perfect bike for their specific use case.

  • Full-Service Repair Shop: A significant highlight is their in-house service department, staffed by experienced mechanics. They provide everything from quick fixes to comprehensive tune-ups and overhauls, making it a convenient one-stop shop for both new bike purchases and ongoing maintenance.

  • Knowledgeable Staff: Customer feedback often praises the staff's expertise and helpfulness, particularly in providing detailed advice on bike selection, fitting, and technical adjustments. This can be invaluable for both new and experienced cyclists seeking to optimize their performance or comfort.

  • Prime Palo Alto Location: Situated on California Avenue, the store is easily accessible and located in a vibrant commercial district, making it convenient for local residents and those commuting through the area. Its proximity to other amenities adds to its appeal.

  • Focus on Customer Needs: Despite some isolated negative experiences regarding wait times or perceived service speed, the overall aim appears to be customer satisfaction, with instances of staff going the extra mile to provide specific adjustments that significantly improve a rider's experience.

  • Accessibility: While not explicitly stated for all features, the general accessibility of the Palo Alto location suggests ease of access for most patrons.

Contact Information

Address: 392 California Ave, Palo Alto, CA 94306, USA

Phone: (650) 304-0035

Mobile Phone: +1 650-304-0035

Operating Hours: While specific daily hours can vary and are best confirmed directly with the store or via their website, bicycle shops in California generally operate during standard business hours. These often include weekdays from morning to early evening (e.g., 10:00 AM to 6:00 PM or 7:00 PM) and reduced hours on weekends (e.g., 10:00 AM to 5:00 PM). It is highly recommended to call Summit Bicycles or check their official website for the most accurate and up-to-date operating hours before planning your visit, especially for service appointments.

Conclusion: Why this place is suitable for locals

For residents of Palo Alto and the surrounding Northern California communities, Summit Bicycles presents itself as a suitable and valuable local resource for all cycling pursuits. Its prime location on California Avenue makes it easily accessible, embedding it within the fabric of the local community and allowing for convenient visits whether you're cycling by or driving. The comprehensive range of services and products, from diverse bike sales (including popular electric and mountain bikes) to a fully equipped repair shop, means that most local cycling needs can be met under one roof. This convenience is a significant benefit for busy Californians.

While some isolated feedback points to potential challenges with wait times or perceived service prioritization, the overarching sentiment, particularly from those who have experienced positive technical assistance, highlights the staff's genuine knowledge and willingness to help. For instance, the experience of a new triathlete receiving specific adjustments that immediately improved performance underscores the potential for highly beneficial, expert advice. This deep understanding of cycling mechanics and rider needs is a crucial asset for locals, whether they are seasoned enthusiasts seeking performance enhancements or beginners looking for their first reliable ride. Summit Bicycles endeavors to foster a knowledgeable and supportive environment for the Palo Alto cycling community, making it a go-to destination for many residents seeking quality bikes, professional service, and expert guidance to fuel their passion for cycling.

Summit Bicycles Photos

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Summit Bicycles Location

Summit Bicycles

392 California Ave, Palo Alto, CA 94306, USA

Summit Bicycles Reviews

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