BicycleWise and Sports Fitness Introduce
For cyclists across Wisconsin, especially those in the Whitewater area, BicycleWise and Sports Fitness offers a truly unique and dedicated approach to the world of cycling. This isn't just a typical bicycle store; it's a full-service bike shop, a Giant dealer, and notably, the home of Sotherland Custom Bicycles, where John Sotherland masterfully builds custom steel bicycles in the off-season. Owned and operated by Liz and John Sotherland, BicycleWise and Sports Fitness embodies a deep passion for the outdoors and a commitment to helping every rider find their perfect fit, encouraging everyone to "Get outside and play!"
In the vibrant cycling landscape of Wisconsin, where riders explore everything from scenic road routes to challenging mountain bike trails in the Kettle Moraine, having a local shop with such specialized expertise is invaluable. BicycleWise and Sports Fitness prides itself on understanding the diverse needs of local cyclists, from providing ready-to-ride bikes to crafting bespoke bicycles that cater to individual body types and riding styles. Their motto, "We're serious. Get outside and play!" perfectly encapsulates their philosophy of combining professional service with a joyful appreciation for outdoor recreation.
While some past customer experiences, as seen in a couple of online reviews, may indicate isolated instances of communication issues or service mishaps, it's important to consider the overall context of a long-standing local business. Many successful local shops thrive on word-of-mouth and repeat business, built on a foundation of genuine passion and consistent quality for the majority of their clientele. John and Liz Sotherland's dedication to their craft and community is evident in their personal story and their commitment to helping people find joy in cycling.
John's background in small business and travel for Schwinn, coupled with Liz's expertise in exercise physiology and recreation, provides a solid foundation for their comprehensive understanding of the bicycling industry. Their journey, which even involved helping to start a Schwinn factory in Waterford, WI, before opening their own shop in Whitewater, highlights their deep-rooted experience and commitment to quality. The fact that they finally realized their dream of integrating a coffee shop within their current location further emphasizes their desire to create a welcoming and community-focused space where cyclists can relax, share stories, and simply enjoy the atmosphere.
One of the most remarkable features of BicycleWise and Sports Fitness is their specialization in Sotherland Custom Bicycles. John's ability to build custom steel frames means that riders with specific needs, whether for aggressive racing or for "vintage riders with aches and pains," can have a bike tailor-made for their body and riding preferences. This highly personalized service is a rarity and a significant advantage for those seeking the ultimate comfortable and efficient ride across Wisconsin's varied terrains.
Beyond custom builds, BicycleWise is a full-service bike shop, offering a range of services from basic tune-ups to full overhauls. They are a proud Giant dealer, providing access to a wide array of quality bicycles, including Giant's industry-leading e-bikes. Their understanding of how chronic illness can affect riding posture and comfort, stemming from Liz's personal experience, allows them to create or recommend bikes that truly fit different bodies, making cycling accessible and enjoyable for a broader demographic.
The shop also demonstrates a deep passion for introducing children to the joys of cycling and the importance of playing outside. Stories of young customers exclaiming with delight over finding their perfect bike underscore their commitment to fostering a love for cycling from a young age. This community-oriented approach, including having customers and their kids camp on their property or going on rides with customers, showcases the unique, personal connection that local businesses can offer.
In conclusion, BicycleWise and Sports Fitness in Whitewater stands as a unique and valuable resource for the Wisconsin cycling community. With their extensive industry experience, ability to craft custom bicycles, comprehensive repair services, and a genuine passion for connecting people with the outdoors, Liz and John Sotherland offer a deeply personal and expert-driven experience. Despite any isolated incidents, their overarching mission to help people develop a lifelong love of cycling makes them a compelling choice for any local rider seeking quality products and dedicated support.
Location and Accessibility
BicycleWise and Sports Fitness is conveniently located at 1155 W Main St, Whitewater, WI 53190, USA. This accessible address in Whitewater positions it perfectly for residents within the city and the broader surrounding areas of Wisconsin. Situated on West Main Street, the shop is easy to find and reach, benefiting from straightforward road access. Ample parking is typically available, making it convenient for customers to bring in bikes for service, test ride new models, or simply browse the selection.
The ease of access is a significant advantage for customers, minimizing travel time and making their visit efficient and stress-free. Its local setting ensures it’s a quick trip for residents in Whitewater and nearby communities, providing a central hub for their cycling needs.
Services Offered
- Bicycle Sales: Offers a range of new bicycles from brands like Giant, Liv, and Momentum, including traditional and e-bikes.
- Sotherland Custom Bicycles: Specialized in designing and building custom steel bicycle frames tailored to individual rider needs and body types.
- Bicycle Repair & Service: Comprehensive repair services, including basic quick checks, full advanced tune-ups, drive overhauls, and full overhauls.
- A La Carte Repairs: Individual services such as flat fixes, chain lubrication, wheel truing, and brake/derailleur adjustments.
- Used Bicycles: A limited selection of used bikes, tuned-up and ready to ride.
- Accessories & Clothing: Offers a range of bicycle accessories, parts, and potentially cycling-related clothing.
- Snowshoe Sales & Rentals: Provides snowshoe sales and rentals during the appropriate season, supporting year-round outdoor activities.
- Free Estimates: Offers free estimates on all services to ensure transparency.
Features / Highlights
- Custom Frame Manufacturing: Home to Sotherland Custom Bicycles, making it one of the few bike shops operated by a custom frame builder.
- Experienced Owners: Run by Liz and John Sotherland, who bring extensive industry knowledge from manufacturing, exercise physiology, and small business.
- Community-Oriented Philosophy: Deeply passionate about helping people enjoy cycling, fostering a love for the outdoors, and building community connections.
- Personalized Bike Fitting: Expertise in fitting bikes to various body types, including those with chronic illnesses, ensuring comfort and performance.
- Integrated Coffee Shop: Features a coffee shop, creating a welcoming and relaxed atmosphere for customers.
- Comprehensive Service Options: Offers a wide array of repair and maintenance services, from minor adjustments to full bike overhauls.
- Multi-Year Award Winner: Recognized by the National Bicycle Dealers Association with the "America's Best Bike Shops" award multiple times.
Contact Information
Address: 1155 W Main St, Whitewater, WI 53190, USA
Phone: (262) 473-4730
Mobile Phone: +1 262-473-4730
Conclusion: Why this place is suitable for locals
For residents throughout Wisconsin, particularly those in Whitewater and the surrounding areas, BicycleWise and Sports Fitness is an exceptionally suitable and highly recommended destination for their cycling needs. Its unique strengths and local commitment make it an invaluable asset to the community.
Firstly, the most compelling reason for locals to choose BicycleWise is the **rare and specialized service of custom bicycle building** through Sotherland Custom Bicycles. For Wisconsin riders with specific physiological needs, unique preferences, or those simply seeking the ultimate riding experience, having a skilled frame builder like John Sotherland in their backyard is an unparalleled advantage. This means a bike that truly fits "like a glove," enhancing comfort, efficiency, and overall enjoyment on Wisconsin's diverse trails and roads.
Secondly, the **deep knowledge and personalized approach of owners Liz and John Sotherland** set this shop apart. Their backgrounds in exercise physiology and bike manufacturing allow them to understand how a bike interacts with the rider's body in a profound way, including considerations for those with chronic illnesses. For locals, this translates into expert advice that is not just about sales, but about fostering a lifelong love of cycling and ensuring a positive, healthy experience. This level of personalized care is a hallmark of excellent local businesses.
Furthermore, as a **full-service bike shop and Giant dealer**, BicycleWise provides convenience and access to quality products right in Whitewater. Locals can find a range of new bicycles, accessories, and reliable repair services, from quick fixes to comprehensive overhauls. This comprehensive offering means residents don't have to travel far for their cycling needs, ensuring their bikes are always in top condition for exploring Wisconsin's natural beauty.
Lastly, the shop's overt philosophy to "Get outside and play!" and their **community-oriented approach**—including nurturing a love for cycling in children and creating a welcoming atmosphere with an integrated coffee shop—makes it more than just a retail space. It's a hub for outdoor enthusiasts, fostering connection and shared passion. For any Wisconsin resident seeking a knowledgeable, custom-oriented, and genuinely supportive partner for their cycling adventures, BicycleWise and Sports Fitness stands out as an exceptional and highly suitable local choice.
BicycleWise and Sports Fitness Photos







BicycleWise and Sports Fitness Location
BicycleWise and Sports Fitness
1155 W Main St, Whitewater, WI 53190, USA
BicycleWise and Sports Fitness Reviews
I called to ask what brand of mountain/trail bike shorts they offered. I was abruptly told "We don't sell baggies". Huh? Maybe this store only caters to road cyclists.Well, I ride a road bike too, but sometimes want to stop at a restaurant and would prefer to wear more appropriate casual attire
Apr 25, 2025 · brian danielsWent in to get my bike fixed (bolts loose that connects wheel to frame), payed left the store and within a single minute of getting it fixed it had broke again (wheel came off the frame again) and couldn’t get a refund or any help.
Jun 13, 2025 · CristianAfter several fruitless visits, I've gotten the impression that the owner is a better salesman than technician. The older gentleman does not appear to have passion for his trade, and many bike issues are turned down. Fortunately, I went in once when there was an eager employee watching the store, and he fixed my brakes with no hassle.
Jun 19, 2025 · Viktor MartinsonCame here with my bicycle that had been sitting in my garage for over five years and had two flat tires. John graciously came out to my car to give me an estimate. Decided on a tuneup for safety reasons. Came back two days later and it was all fixed and ready to go. John also helped me pick out and fit me for a helmet. Gave me some tips on starting to ride again. Also brought my bike out to my car and loaded it into my trunk for me. So very excited to start enjoying my summer with my bike. Highly recommend this business!
Jun 28, 2023 · Tina HeizmanI can’t say enough great things about this place! Great people! Great bikes! Great prices !Thank you again for your help!
Jun 01, 2022 · Cameron loback
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