Upcycles

For anyone living in Oregon, especially within the vibrant cycling hub of Portland, finding a reliable and trustworthy bicycle shop is essential. Look no further than Upcycles, a local establishment that consistently earns rave reviews for its outstanding service, fair pricing, and genuine commitment to customer satisfaction. This isn't just a place to get your bike fixed; it's a shop where you'll find clear communication, professional expertise, and a true partner in your cycling adventures. Owned and operated by Matthew, Upcycles has quickly become a beloved fixture in the Portland cycling scene, known for going above and beyond to meet the needs of every rider who walks through its doors.

In a city as bike-centric as Portland, where cycling is not just a hobby but a lifestyle, the importance of a top-tier bike shop cannot be overstated. Upcycles distinguishes itself by prioritizing honesty, transparency, and a customer-first approach. Matthew's dedication to providing clear explanations about what your bike needs, coupled with his commitment to fair pricing, sets a new standard for local bike services. Whether you're a seasoned cyclist with a custom build or a new rider exploring the world of e-bikes, you'll find that Upcycles treats every bike and every customer with the utmost respect and care. This ethos has built a strong reputation within the community, fostering a loyal customer base who consistently recommend Upcycles for its professionalism and integrity. When your bike needs a little love, or you're contemplating a new purchase, Upcycles offers a refreshingly honest and highly capable solution right here in Oregon.

Upcycles is conveniently located at 5516 NE 16th Ave, Portland, OR 97211, USA. This address places the shop in Northeast Portland, a dynamic and accessible part of the city. Its location makes it easily reachable for residents across various Portland neighborhoods, including but not limited to Concordia, Vernon, King, and Alberta Arts District, as well as broader areas within the city and surrounding communities in Oregon.

Accessibility to Upcycles is well-considered, making it a practical choice for most local cyclists. For those arriving by bike, NE 16th Ave is part of Portland's extensive network of bike-friendly streets, often featuring bike lanes or designated bike routes, ensuring a safe and comfortable ride to the shop. The Northeast Portland area is generally flat, which also contributes to easy cycling access. If you're coming by car, there is typically street parking available in the vicinity of the shop, though, as is common in residential and commercial mixed-use areas, it's always advisable to allow a little extra time to find a convenient spot. Public transportation options are also robust. Several TriMet bus lines operate along major thoroughfares near NE 16th Ave, such as NE Alberta Street or NE Killingsworth Street, providing excellent connectivity from different parts of Portland. This strategic and accessible location underlines Upcycles' commitment to serving the diverse needs of the local Oregon cycling community, making it a convenient destination for all your bicycle service and purchase requirements.

Services Offered:

• Comprehensive Bike Repair: Upcycles handles a wide range of bicycle repair needs, from routine maintenance like tune-ups and flat tire fixes to more complex mechanical issues. Matthew communicates exactly what your bike needs, ensuring transparency throughout the repair process.
• Professional Bike Assembly: As highlighted by a customer review, Upcycles provides professional assembly services, particularly for popular e-bike brands like Rad Power Bikes. This service ensures your new bike is put together correctly and safely, saving you time and potential headaches.
• Consultation and Honest Advice: Matthew is praised for his honesty and willingness to offer straightforward advice, even on potential purchases. He acts as a consultant, helping customers make informed decisions about their bikes rather than pushing sales.
• Test Rides (for specific bike types/brands): For certain bike types, such as Rad Power Bikes, Upcycles may offer test rides, allowing customers to experience a bike firsthand before committing to a purchase. This thoughtful service helps ensure customer satisfaction.
• General Bike Maintenance: Beyond specific repairs, Upcycles is a go-to for regular bike maintenance, helping to keep your bicycle in top condition and extend its lifespan.

Features / Highlights:

• Exceptional Customer Service: From the initial contact to the completion of service, customers consistently praise the "great service from start to finish." Matthew's communication and attentiveness are frequently highlighted.
• Honest and Transparent Communication: A standout feature is Matthew's commitment to being "incredibly honest and upfront about everything he knew." This transparency builds trust and empowers customers with clear information.
• Fair and Respectful Pricing: Customers repeatedly note "very fair pricing" and appreciate that the service fees are "totally worth it." The shop is seen as respectful of customers' time and budget.
• Professional and High-Quality Work: Whether it's a repair or a new bike assembly, the work delivered by Upcycles is described as professional and exceptional, ensuring that bikes are "delivered exceptionally" and assembled correctly.
• Genuine Care for the Customer: Reviews emphasize a feeling that Matthew "truly felt like he cared about purchase," demonstrating a personalized approach and a genuine investment in the customer's satisfaction and cycling experience.
• Reliable and Recommended: The strong sentiment of "highly recommend" and promises of returning for future service underscore the high level of satisfaction and trust customers place in Upcycles.

Contact Information:

Address: 5516 NE 16th Ave, Portland, OR 97211, USA

Phone: (503) 388-0305

Mobile Phone: +1 503-388-0305

For locals in Oregon, particularly those navigating the diverse cycling landscape of Portland, Upcycles is an incredibly suitable and highly recommended bicycle store. Its appeal for local users stems directly from the core values demonstrated by Matthew and his service. In a market sometimes saturated with options, Upcycles stands out by prioritizing genuine honesty and transparent communication. This means that when you bring your bike in for service, you'll receive a clear, straightforward explanation of what's needed, without any hidden surprises or unnecessary upsells. This builds a foundation of trust that is invaluable for a repeat customer.

Furthermore, the commitment to "very fair pricing" ensures that quality bike service remains accessible to everyone, from daily commuters to weekend adventurers. This respect for a customer's budget, combined with the professional and highly competent work delivered, makes Upcycles a practical and financially sensible choice for any bicycle need. The personalized attention and feeling that Matthew "truly cared about purchase" create a welcoming and supportive environment, fostering a strong community connection often sought after in local businesses. For Oregonians seeking not just a bike shop, but a trusted cycling partner who is respectful, honest, and dedicated to exceptional service, Upcycles is undoubtedly a top choice that consistently delivers on its promises.

Upcycles

5516 NE 16th Ave, Portland, OR 97211, USA