The eBike Store, Inc Introduce
For residents of Oregon, particularly those in the dynamic and eco-conscious city of Portland, the adoption of electric bicycles has transformed commutes, recreation, and overall urban mobility. As e-bikes gain popularity for their efficiency, versatility, and ability to flatten even the steepest of Portland's hills, having a dedicated and deeply knowledgeable resource for sales, service, and expert advice is paramount. This is precisely what The eBike Store, Inc offers: a pioneering and highly specialized environment where the revolutionary potential of electric cycling is fully embraced and shared, ensuring every customer finds the perfect ride and receives unparalleled support.
The eBike Store, Inc stands as Portland's original all-electric bike shop, a testament to their long-standing commitment and expertise in this evolving industry. Established in 2008, they have been at the forefront of the e-bike movement, cultivating a deep understanding of electric bicycle technology, brands, and the unique needs of e-bike riders. Unlike general bicycle stores, their exclusive focus on electric bikes means a concentrated level of expertise, allowing them to provide a superior customer experience, from initial consultation to long-term maintenance. Customer reviews consistently highlight the passion, knowledge, and dedication of their team, making every interaction feel like working with family. This introduction will delve into what makes The eBike Store, Inc a highly recommended and trusted choice for anyone looking to buy, service, or simply learn more about electric bikes in the Portland and wider Oregon region.
The journey of an e-bike owner is often distinct from that of a traditional cyclist, involving specific considerations around battery life, motor systems, and electronic components. The eBike Store, Inc excels in navigating these complexities, providing comprehensive diagnostics, repairs, and preventative maintenance tailored specifically for electric bicycles. Their commitment to precise work, combined with a genuine enthusiasm for electric mobility, ensures that each e-bike they touch performs at its optimal level. This dedication to craftsmanship and a customer-first approach cultivates a loyal following and strengthens the local e-biking community, contributing significantly to sustainable transportation options throughout Oregon.
For Oregonians keen to fully embrace the myriad benefits of electric cycling – from effortless commutes to extended explorations of our state's stunning landscapes – a knowledgeable and supportive partner is essential. The eBike Store, Inc offers that partnership, providing not only a wide selection of leading e-bike brands but also the ongoing support and specialized service crucial for keeping electric bikes reliable and enjoyable for years to come. Their passion for electric mobility and their ability to guide both seasoned e-bike enthusiasts and newcomers through the entire process, from initial test ride to post-service care, ensures a seamless and highly rewarding experience. This detailed look will delve into the specifics of what makes The eBike Store, Inc a suitable and highly recommended destination for all your electric bicycle requirements in the state.
For residents throughout Oregon, particularly those in the Portland metropolitan area, the location and accessibility of their go-to electric bicycle store are crucial for convenience. The eBike Store, Inc is strategically situated at 809 N Rosa Parks Way, Portland, OR 97217, USA. This accessible North Portland address places them within easy reach for customers across the city and surrounding communities. N Rosa Parks Way offers straightforward navigation, and the store's website notes "Easy I-5 Access," making it highly convenient for those traveling from various parts of the region.
The accessibility of The eBike Store, Inc is further enhanced by its provision of "Off Street Parking Lot," a significant advantage in urban environments where parking can often be a challenge. This makes it hassle-free to transport your e-bike for service or when picking up a new purchase. Moreover, the store offers "Guided Test Rides on Quiet Residential Streets," creating a comfortable and safe environment for prospective buyers to experience the feel of different e-bikes without the pressure of heavy traffic. These thoughtful considerations for local convenience underscore The eBike Store, Inc's understanding of their customers' needs, solidifying its position as a practical and efficient resource for electric cycling in Oregon.
The eBike Store, Inc offers a specialized and comprehensive range of services and products, exclusively focused on electric bicycles. Their offerings are designed to provide expert solutions for all aspects of electric cycling, from sales to advanced maintenance:
Electric Bicycle Sales: As Portland's original all-electric bike store, they offer a curated selection of leading e-bike brands, including Specialized, Gazelle, Tern, Raleigh, Stromer, Felt, Kalkhoff, and Benno. They categorize bikes by type, such as road bikes, mountain bikes, and commuter bikes, to help customers find the perfect fit.
Expert Advice & Personalized Consultation: The team, including Andrew and Wake, are highly praised for spending extensive time with customers (e.g., "close to 3 hours") to help them decide on the right e-bike. They are passionate and provide in-depth information, ensuring a tailored purchasing experience.
Guided Test Rides: They offer guided test rides on quiet residential streets, allowing customers to comfortably experience various e-bikes before making a decision.
Comprehensive E-Bike Service & Repair: They are equipped to service premier e-bike motor systems including Bosch, Shimano, Specialized, Brose, and Stromer, handling everything from routine tune-ups to complex electrical issues. They emphasize promoting long-term reliability and enjoyment of electric bicycles.
Tune-Up Packages: They offer various levels of tune-ups:
Safety Check ($65): Includes inspection and adjustment of brakes, tire inflation, handlebar and fork inspection, axle tightening, and a road test.
Level 1 Tune-Up ($193): A 29-point safety inspection, lubrication and adjustment of brakes and drivetrain, wheel truing, tightening to factory torque, and road test.
Level 2 Annual Tune-Up ($281): Includes Level 1 services, plus labor for replacing worn parts and cleaning/polishing the e-bike.
Level 3 Overhaul ($490): A complete disassembly, deep cleaning, component inspection/lubrication, bearing repacking, and reassembly.
General Service & Hourly Rates: They offer an hourly service rate of $90, with discounts for loyal customers. They are committed to providing quality service and can often complete repairs quicker than expected.
Accessories & Parts Sales: They stock essential e-bike accessories and parts, including helmets, clothing, car racks, wheels, tires/tubes, lights, safety equipment, and home repair tools/lubricants.
Post-Purchase Support and Education: They go "above and beyond" to ensure customers are well taken care of, providing detailed care instructions and preventative maintenance tips to maximize the lifespan of their e-bikes.
The eBike Store, Inc distinguishes itself through several key features and highlights that underscore its leadership in the electric bicycle market and its deep commitment to customer satisfaction:
Portland's Original All-Electric Bike Store: Established in 2008, they have unmatched experience and a pioneering spirit in the e-bike industry, making them a trusted authority.
Passionately Knowledgeable Staff: Employees like Andrew and Wake are consistently praised for their deep passion for bikes and riding, providing expert advice that feels like working with "family." They spend extensive time with customers to ensure the right decision is made.
Exceptional Customer Service (Above and Beyond): Numerous reviews highlight their commitment to customer satisfaction, going "above and beyond" to resolve issues, even for power/electrical problems after purchase. This builds strong loyalty and trust.
Guided Test Rides: The availability of guided test rides on quiet residential streets provides a low-pressure and realistic environment for customers to experience different e-bikes, crucial for making an informed purchase.
Specialized E-Bike Service Capability: Their ability to service major e-bike motor systems (Bosch, Shimano, Specialized, Brose, Stromer) and provide firmware updates ensures comprehensive technical support that many general bike shops cannot offer.
Focus on Long-Term Reliability: They emphasize not just selling bikes but also promoting their long-term reliability and enjoyment through quality service, maintenance tips, and honest dealings.
Convenient Access and Parking: "Easy I-5 Access" and an "Off Street Parking Lot" enhance the convenience for customers traveling from across the Portland metropolitan area.
Timely and Efficient Service: Customers appreciate their ability to complete service work quicker than expected, minimizing downtime and getting riders back on their e-bikes swiftly.
For inquiries, to schedule a test ride, or for expert e-bike service, here's how you can connect with The eBike Store, Inc:
Address: 809 N Rosa Parks Way, Portland, OR 97217, USA
Phone: (503) 360-1432
Mobile Phone: +1 503-360-1432
In conclusion, The eBike Store, Inc stands as an exceptionally suitable and highly recommended destination for locals throughout the Oregon region, particularly for anyone in Portland and its surrounding areas considering or owning an electric bicycle. Its convenient North Portland location at 809 N Rosa Parks Way, coupled with easy I-5 access and dedicated off-street parking, makes it remarkably accessible for customers from all corners of the metropolitan area. This practical accessibility is a significant advantage for those transporting e-bikes for sales or service.
What truly distinguishes The eBike Store, Inc and makes it an ideal choice for Oregonians is its pioneering role as Portland's original all-electric bike shop, combined with an unparalleled commitment to customer care and deep product knowledge. As consistently highlighted by glowing customer reviews, the staff, including passionate individuals like Andrew and Wake, are celebrated for their genuine enthusiasm, extensive expertise, and willingness to spend significant time ensuring customers make the right choice. This level of personalized, non-pressured guidance, especially during guided test rides on quiet residential streets, transforms the buying experience into a truly enjoyable and informative journey, making customers feel like "family."
Furthermore, their comprehensive service offerings, specialized training for major e-bike motor systems, and dedication to going "above and beyond" for post-purchase support (even with electrical problems) ensure that customers are well taken care of long after the sale. For any Oregonian seeking an e-bike, expert advice, or reliable service from a team that truly loves what they do, The eBike Store, Inc is an indispensable partner. They empower riders with the right equipment and support to embrace the full potential of electric cycling in our beautiful state.
The eBike Store, Inc Photos










The eBike Store, Inc Location
The eBike Store, Inc
809 N Rosa Parks Way, Portland, OR 97217, USA
The eBike Store, Inc Reviews
We worked with Andrew. He spent close to 3 hours with us helping us decide on the right e-bike for my wife. He is sooo passionate about bikes and riding. Amazing customer experience. It felt like family.
May 17, 2025 · Kurt FranceI've been so happy and expectations exceeded to work with the e-bike store. After buying a bike that had some power/electrical problems they have gone above and beyond to make sure that we are well taken care of. Andrew and Wake have been a pleasure to work with, and I cannot imagine getting this type of service from anywhere else. Highly recommend. You get what you pay for but also so much more. Thank you to the whole team at the store, you guys are awesome people!
Apr 21, 2025 · Batya BeardI bought a Specialized Creo a few years ago. Great bike. Just had it cleaned, serviced snd added a rack! Well done.
May 14, 2025 · Susan BrickeyWe just spent 2 hours with Andrew. He was amazing. He spent so much time with us going over all our options and the advantages of each choice. We rode 4 different bikes to find the perfect one. Andrew explained the how-to’s of each bike before we rode it. It has been a long time since we have had such an amazing customer service experience. We really appreciated the care and detail Andrew provided.
Jun 09, 2025 · Kylie PhillipsI've been going to the eBike store for years. They are the best in town. Easy to make an appointment online. They're super friendly and will find the right service fit for your needs. And they wrapped up the work on my bike earlier than expected! A great experience all around.
May 21, 2025 · Todd Ames
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