Metropolis Cycle Repair

For the vibrant and diverse cycling community of Portland and across Oregon, having a reliable and efficient bike shop is paramount. Metropolis Cycle Repair, located on the bustling N Williams Avenue, has quickly become a beloved go-to for many local riders. Known for their exceptional service, fast turnaround times, and a genuinely knowledgeable and "super chill" crew, Metropolis Cycle Repair offers a refreshing experience for anyone needing bike maintenance, repairs, or looking for new gear.

Established on November 1st, 2008, by Nathan Roll, and now owned by Brad Parker (who has been with the shop for 15 years), Metropolis Cycle Repair has grown from a one-man operation to a dedicated team of four full-time mechanics. Their core business model has always centered around service, with a passion for keeping Portland's commuters on their bikes. This commitment to functionality and reliability, combined with a friendly demeanor, has solidified their reputation as a community hub where everyone feels welcome. Whether you're a daily commuter, a weekend trail rider, or someone just getting into cycling, Metropolis Cycle Repair strives to be the place where your "adventure" on two wheels remains swift, silent, and pleasant.

Metropolis Cycle Repair is strategically situated at 2249 N Williams Ave, Portland, OR 97227, USA. This location is a major highlight for the shop, as N Williams Avenue is often described as a central artery for bike commuters traveling between the Northeast and North quadrants of the city. For many Portlanders, especially those who rely on bikes for daily transportation, the shop's position makes it incredibly convenient for dropping off bikes for repairs before or after work, or simply stopping by during a ride.

The shop is "fairly open and spacious" on the ground level, suggesting good physical accessibility. Being on a prominent bike arterial means direct access for cyclists, who will find it easy to integrate a visit into their routes. Beyond cycling, N Williams Ave is generally well-served by Portland's TriMet bus system, offering public transport options for customers without bikes or those needing to leave their bike for an extended repair. While street parking availability can vary in urban areas, the focus on direct bike access and the general walkability/bikeability of the neighborhood contribute to its overall accessibility for the local Oregon community.

Metropolis Cycle Repair is a full-service bike shop with a strong emphasis on keeping bikes in top working order. Their comprehensive range of services caters to a wide variety of cycling needs, from quick fixes to extensive overhauls:

• General Bicycle Repair & Maintenance: They handle everything from simple flat tire repairs (often done in under 40 minutes, even when busy) to more complex, high-end repairs. This includes brake adjustments, shifting adjustments, and overall mechanical troubleshooting for all types of bikes.

• Tune-Up Services: Metropolis offers comprehensive tune-up packages, including a "Tune Up" for $165, which features a full drivetrain cleaning (removal and cleaning of chainrings, chain, derailleurs, and gears in a non-toxic parts washer), wheel truing, adjustment of all bearings, brakes, and shifting. This service also notably includes the installation of all parts purchased from the shop (e.g., brake pads, chain, cassette, bottom bracket, handlebar tape/grips, cables) at no additional labor cost.

• Complete Overhaul: For bikes needing a thorough refresh, the "Complete Overhaul" at $250 involves a complete disassembly down to the frame, thorough cleaning of all components, overhaul of hubs, bottom bracket, and headset with fresh grease, followed by a full tune-up. This is recommended every two years in Oregon's often wet environment to keep bikes feeling like new.

• E-bike Diagnostics & Service: As a Bosch Certified shop, Metropolis Cycle Repair is authorized to run computer diagnostics and perform repairs on all Bosch-powered e-bikes (specifically Class 1 e-bikes with pedal assist, no throttles or Class 2/3). They can hook up your e-bike to a computer, address issues, and update firmware as needed.

• Suspension Service: Their service manager and "ace suspension tech Archie" specialize in suspension work, offering services like rear shock seal replacement ($40) and wiper seal service on forks ($60). They are also Fox and Rock Shox dealers and can service most other major brands.

• Custom Wheel Building: They pride themselves on building custom wheels, allowing customers to choose from a wide array of rims (Mavic, DT Swiss, Velocity, H+ Son, Sun, Alex, Velo Orange) and hubs (Shimano, Chris King, White Industries, Paul, Schmidt, All-City, and more) for $75 per wheel (plus parts).

• Bike Assembly & Disassembly: They offer professional assembly for new bikes, including those bought online that claim to be "90 percent assembled" (they disassemble and properly reassemble, including wheel truing and bearing adjustments). They also provide partial disassembly and packaging for shipping or travel ($125, includes box and packing material), and reassembly after travel.

• Custom Bike Builds: For those dreaming of a unique ride, Metropolis offers complete custom bike builds starting at $250 and up, handling everything from internal routing to Di2 installation and providing custom parts consultation.

• Tubeless Tire Setup: ($25 per wheel, plus parts) includes rim taping, sealant installation, and proper bead seating, often kept overnight to ensure a proper seal.

• Collision Estimates: For insurance purposes, they provide thorough inspection and printed estimates of damages and repair costs for $35, which is applied to labor costs if the bike is repaired at the shop.

• Sales: While service is primary, they also offer a "cool selection of bikes and gear," including All Road, Commuter, Kids, Mountain, and Class 1 eBikes. They focus on quality, such as the Kona Dew for its value.

Metropolis Cycle Repair boasts several key features that make it a standout choice for Portland and Oregon cyclists:

• Speed and Efficiency: Customers consistently praise the "very fast turnaround" and the ability to handle quick repairs like tire changes "in under 40 minutes" even when the shop is busy. This efficiency is invaluable for commuters and those who rely on their bikes daily.

• Highly Knowledgeable and Friendly Staff: The crew is described as "super chill and knowledgeable," "very friendly and knowledgeable," and genuinely interested in helping. This creates a welcoming and unintimidating environment, where customers feel comfortable asking questions and receiving expert advice without being rushed or upsold.

• Commitment to Quality Service: Their business model prioritizes service, ensuring bikes are kept in "top working order." The "quick once-over" they provide even for minor repairs demonstrates a dedication to thoroughness and customer safety, making sure "everything was solid." This commitment to "exceptional service" is a recurring theme in reviews.

• Prime Commuter Location: Being on N Williams Ave, a major cycling arterial, is a significant advantage. This central location makes it incredibly convenient for Portland's large population of bike commuters, positioning Metropolis as an easily accessible hub for routine maintenance and urgent repairs.

• Specialization in E-bike and Suspension Service: Their Bosch certification for e-bike diagnostics and specialized suspension tech "Archie" are significant draws for riders with these advanced components, offering expert care that might not be available at every general bike shop.

• Fair Prices and Value: Customers appreciate the "fair prices" and "affordable rate" for the quality of service provided. The value added by services like inclusive parts installation in tune-up packages further enhances their appeal.

• Community Hub: Beyond just repairs, Metropolis is seen as a "community hub, a meeting point, and a space where anyone can stop to keep their beloved wheels spinning." This emphasizes their role in fostering the local cycling culture.

For Oregon residents looking to connect with Metropolis Cycle Repair, here is their contact information:

• Address: 2249 N Williams Ave, Portland, OR 97227, USA

• Phone: (503) 287-7116

It's always a good idea to call ahead to schedule service work, especially for larger repairs, as they can be "packed and booked out." For quick fixes like tire changes, customers often report fast walk-in service. Checking their website for current hours of operation is also recommended.

Metropolis Cycle Repair is an ideal and highly suitable choice for locals in Oregon, especially those residing in or commuting through Portland. Its location on N Williams Avenue, a central cycling artery, makes it incredibly convenient for the city's vast number of bike commuters. This accessibility means riders can easily pop in for a quick fix or drop off their bike without significant detours, fitting seamlessly into busy urban lives.

What truly sets Metropolis apart for locals is its unique blend of speed, expertise, and a genuinely friendly atmosphere. In a city where cycling is not just a hobby but a primary mode of transport for many, quick turnaround times on essential repairs like flat tires can be a "bacon-saving" service, as one customer put it. The "super chill and knowledgeable crew" ensures that every interaction is positive and informative, fostering a sense of trust and community that keeps customers coming back. They are not just fixing bikes; they are fostering a love for cycling and ensuring that Oregonians can continue to experience the "freedom and adventure" that bikes offer.

Furthermore, their specialized services, including Bosch e-bike diagnostics and expert suspension work, cater to the evolving needs of the modern cyclist. Whether it’s maintaining a daily commuter, preparing for a bikepacking trip, or optimizing a mountain bike for Oregon’s diverse trails, Metropolis Cycle Repair offers comprehensive solutions with a personal touch. Their fair pricing and commitment to doing a thorough job, even for minor issues, provide peace of mind. For any Oregonian who values efficiency, expert care, and a welcoming environment for their cycling needs, Metropolis Cycle Repair stands out as an indispensable local resource and their definitive "go-to" bike shop.

Metropolis Cycle Repair

2249 N Williams Ave, Portland, OR 97227, USA