Ride Brooklyn Introduce
For every New Yorker who embraces the freedom of cycling, having a reliable and trustworthy bicycle store is absolutely essential. Whether you’re a daily commuter, a weekend warrior exploring the city’s greenways, or a dedicated participant in events like the Five Boro Bike Tour, you need a place that understands your needs and keeps you on the road. Enter Ride Brooklyn, a premier bicycle store nestled in the heart of Brooklyn that has become a go-to destination for local cyclists.
Ride Brooklyn isn't just a place to buy a bike; it's a community hub where passion for cycling meets unparalleled service. In a bustling borough like Brooklyn, where bike lanes are becoming increasingly common and cycling is a way of life for many, having a local shop that prioritizes customer care and expert repairs is invaluable. Ride Brooklyn stands out by offering a comprehensive range of services, from quick fixes to extensive maintenance, ensuring your ride is always smooth, safe, and enjoyable.
The team at Ride Brooklyn understands the unique challenges and joys of cycling in New York City. They’re committed to providing tailored solutions and a personalized experience for every customer who walks through their doors. From diagnosing a tricky mechanical issue to offering honest advice on accessories, they’ve built a reputation for professionalism, transparency, and a genuine desire to help.
Strategically located at 468 Bergen St, Brooklyn, NY 11217, USA, Ride Brooklyn is perfectly positioned for easy access by residents across Brooklyn and even Manhattan. This prime spot in the vibrant borough of Brooklyn makes it incredibly convenient for cyclists to drop in for a quick repair, browse new gear, or get expert advice.
The Bergen Street location places Ride Brooklyn within a stone's throw of several major transportation hubs. It's easily reachable by subway, with multiple lines serving the surrounding neighborhoods, making your commute to the shop hassle-free. Bus routes also crisscross the area, offering additional accessibility. For those cycling to the store, the neighborhood boasts a well-connected network of bike-friendly streets, and there are often bike racks nearby for secure parking.
Being in Brooklyn means Ride Brooklyn is amidst a thriving cycling community. Its proximity to Prospect Park, the Brooklyn Bridge, and various popular cycling routes makes it a natural pit stop for riders before, during, or after their adventures. The visible storefront on Bergen Street ensures you can spot it easily, whether you’re coming from Park Slope, Fort Greene, or downtown Brooklyn. This excellent accessibility is a key factor in why so many New Yorkers consider Ride Brooklyn their preferred bicycle shop.
Ride Brooklyn offers a comprehensive suite of services designed to meet every cyclist's needs, whether they're a seasoned pro or just starting out. Their expertise and dedication ensure your bike is always in top-notch condition. Here's a detailed look at what they provide:
Expert Bicycle Repairs: From emergency roadside fixes to routine maintenance, Ride Brooklyn's skilled technicians handle it all. As one customer vividly recalled, "I was participating in my 8th Five Boro Bike Tour today when, at mile 32, my chain broke. Jake came through with quick, friendly service and had my bike back up and running in no time, all with a smile." This demonstrates their capability to provide rapid and effective solutions, even under pressure.
Preventative Maintenance and Tune-Ups: To keep your bike running smoothly and prevent unexpected breakdowns, Ride Brooklyn offers thorough tune-ups and preventative maintenance services. They inspect all critical components, make necessary adjustments, and ensure everything is in perfect working order, extending the life of your bicycle.
Problem Solving and Creative Solutions: Ride Brooklyn's team isn't just about standard repairs; they're known for their innovative problem-solving. A customer shared a remarkable experience: "I was unable to unlock my u-lock that was attached to my scooter. I brought it in to ask if they could cut it off. From the start, before charging me anything, one of the staff members tried to use some bike degreaser/lube to get the lock working again... When I came back, they let me know they were able to get the lock working again! It saved me from having to buy a new lock." This highlights their commitment to finding the best, most cost-effective solution for the customer, rather than immediately suggesting a more expensive option.
Sales of Bicycles and Accessories: While the reviews focus heavily on their repair services, a professional bicycle store like Ride Brooklyn typically offers a curated selection of new bicycles, ranging from urban commuters to road bikes and mountain bikes, catering to various riding styles. They also stock a wide array of essential cycling accessories, including helmets, lights, locks, clothing, and spare parts, ensuring you have everything you need for a safe and enjoyable ride.
Component Upgrades and Installations: Looking to enhance your bike's performance or customize it to your liking? Ride Brooklyn's technicians can assist with professional installation of new components, from drivetrain upgrades to wheel sets, ensuring optimal integration and performance.
What makes Ride Brooklyn a standout choice for cyclists across New York City?
Exceptional Customer-First Approach: The reviews consistently highlight Ride Brooklyn's dedication to customer satisfaction. The staff go above and beyond, exemplified by the technician who tried to fix a stuck u-lock before suggesting cutting it, saving the customer money. This proactive problem-solving and genuine care build strong trust.
Quick and Efficient Service: In a city where time is precious, Ride Brooklyn's ability to provide "quick, friendly service" for urgent repairs, such as a broken chain during the Five Boro Bike Tour, is a huge advantage. They understand the importance of getting riders back on their bikes without unnecessary delays.
Honest and Transparent Dealings: Customers appreciate the transparency and lack of upselling. The staff's willingness to try a simple fix before recommending a more expensive solution, like a new lock, speaks volumes about their integrity and commitment to providing genuine value.
Friendly and Professional Staff: The recurring mention of "friendly service," "nice guy," and "very friendly" underscores the welcoming atmosphere at Ride Brooklyn. This approachable demeanor makes customers feel comfortable asking questions and seeking advice, regardless of their cycling expertise.
Expert Technicians: The skills of their repair technicians, like Jake, are highly praised. Their ability to quickly diagnose and fix complex issues, even under pressure during a major event, demonstrates a high level of technical proficiency and experience.
Community Engagement: By actively helping cyclists during major events like the Five Boro Bike Tour and being responsive to local needs, Ride Brooklyn cultivates a strong connection with the cycling community, going beyond just being a retail space.
Ready to experience the exceptional service at Ride Brooklyn? Here’s how you can get in touch or find them:
Address: 468 Bergen St, Brooklyn, NY 11217, USA
Phone: (718) 857-7433
Feel free to call ahead for specific inquiries or simply stop by their conveniently located shop in Brooklyn. Their friendly team is always ready to assist you with your cycling needs.
For Brooklynites and New Yorkers at large, Ride Brooklyn is far more than just another bicycle store; it's an indispensable pillar of the local cycling community. Its strategic location on Bergen Street, combined with a comprehensive suite of services ranging from expert repairs to proactive problem-solving, makes it an ideal choice for anyone navigating the city on two wheels. The consistent testimonials from real customers paint a clear picture of a business deeply committed to its clientele.
What truly sets Ride Brooklyn apart and makes it exceptionally suitable for locals is its genuine, customer-first philosophy. The staff, celebrated for their kindness, honesty, and professional expertise, prioritize finding the best solution for the customer, rather than pushing unnecessary sales. This was perfectly illustrated by their efforts to fix a stuck u-lock before resorting to cutting it off, ultimately saving the customer money and earning immense gratitude.
Moreover, their ability to provide quick, efficient, and friendly service, even during high-pressure events like the Five Boro Bike Tour, underscores their reliability. In a city where personal transportation like cycling is crucial, having a dependable shop that acts as a true partner in keeping your bike running smoothly is invaluable. Ride Brooklyn embodies this commitment, fostering a welcoming atmosphere where every cyclist, regardless of their needs, feels supported and respected. It’s this blend of technical prowess, ethical practice, and community spirit that solidifies Ride Brooklyn’s status as a top-tier local bicycle store for New Yorkers.
Ride Brooklyn Mountain bike
Bicycle Shop
- Bicycle Repair
- Bicycle Rentals
- Bicycle Fit Studio
- Bicycle Sales
Repair Service
- Deluxe Tune-Up $150.00
Extensive wheel truing, brake adjustments, derailleur adjustments, bearing adjustments, drivetrain lubrication, tighten fasteners, air tires, wash and polish bike, remove and deep clean all drivetrain components
- Standard Tune-Up $90.00
Minor wheel truing, brake adjustments, derailleur adjustments, minor bearing adjustments, drivetrain lubrication, tighten fasteners, air tires, wipe down.
- Pro Tune-Up $300.00
Extensive wheel truing, brake adjustment, derailleur adjustment, bearing adjustment, drivetrain lubrication, tighten fasteners, air tires, wash and polish bike, remove and deep clean all drivetrain components, headset and bottom bracket replacement as needed, cable replacement, brake bleed as needed
Ride Brooklyn Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
Activities
- Bicycle rental
Amenities
- Gender-neutral restroom
- Wi-Fi
- Wi-Fi
Crowd
- LGBTQ+ friendly
- Transgender safespace
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
Ride Brooklyn Photos










Ride Brooklyn Location
Ride Brooklyn Reviews
rentedchainquestionsroad bikefeelupsellcablesbike mechanicpedalscommuter
★ 5★ 4★ 3★ 2★ 1I want to give a big shout-out to Jake, the bike repair technician from Ride Brooklyn!I was participating in my 8th Five Boro Bike Tour today when, at mile 32, my chain broke. Jake came through with quick, friendly service and had my bike back up and running in no time, all with a smile.I highly recommend stopping by this shop if you’re in the area — I know I will next time I’m in town.Thanks again, Jake!@ridebrooklyn@bikenewyork
May 04, 2025 · Ken JacobusIncredible experience!I was unable to unlock my u-lock that was attached to my scooter. I brought it in to ask if they could cut it off.From the start, before charging me anything, one of the staff members tried to use some bike degreaser/lube to get the lock working again. He wasn't able to, but let me know that they would be able to cut it off for $20. I really appreciated that he didn't immediately start trying to sell me on new/replacement locks and instead tried to fix it first.I left the shop while they worked on it. When I came back, they let me know they were able to get the lock working again! It saved me from having to buy a new lock.May seem small, but very much appreciated the fact they tried to fix the lock before cutting it off, didn't try to upsell on their locks and were very friendly.
Jun 21, 2025 · Matt Davis-MorinIncredible staff! Hugely patient and knowledgeable in helping build up my custom ride.
May 12, 2025 · Ravi SolterGreat bike shop! I’m an avid road/gravel cyclist and normally bring shoes and pedals but I rented a city bike for doing a mix of tourist-cycling and some training on the Prospect Park loop nearby. The bike worked great and came with the necessities (helmet and lock). Friendly staff and good bikes! I highly recommend this shop!
May 26, 2024 · Jon MagnusonMy experience at this location was great. Friendly & Professional staff, I am very happy with my bike & the advice I've got along with the decision making process. Highly recommend this store. The staff team even shouted out loud "Happy new bike day" when I was walking out. Five stars all worth it.
May 27, 2024 · Astro Lee
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