Performance Bicycle

For cyclists across North Carolina, whether you're meticulously planning your next weekend ride or urgently needing a specific component for your bike, reliable access to cycling gear and expertise is paramount. Performance Bicycle, a name long familiar to many in the cycling community, primarily operates as an online-focused retailer, with a key distribution center located right here in Charlotte, NC. While some customer feedback might reflect past retail store experiences, the current emphasis is on providing an extensive selection of products through their website, backed by efficient logistics and dedicated customer service. For North Carolina locals, this means the convenience of online shopping paired with the advantage of a regional presence that can facilitate quicker access to your cycling essentials. It's about getting "your best ride yet" through a streamlined purchasing experience.

Performance Bicycle's Charlotte operations are located at 9348 D Ducks Ln A, Charlotte, NC 28273, USA. It's important to clarify that this specific address functions primarily as a distribution center and local pickup point, rather than a traditional walk-in retail store with sales floor and active mechanics. As an online-focused retailer, their physical footprint in Charlotte is geared towards logistics and order fulfillment. However, this strategic location in Charlotte means that customers across North Carolina, including those in Gastonia, Concord, Huntersville, and the wider Charlotte metropolitan area, can potentially benefit from faster shipping times and efficient order processing for items originating from this warehouse. While the direct in-person shopping experience of a bygone era might have evolved, the proximity of this distribution hub still offers a tangible advantage for local cyclists seeking quick access to their online purchases.

Services Offered (Primarily related to online retail and distribution, based on current model):

• Online Product Sales: Performance Bicycle offers a vast online inventory of bicycles (including road, mountain, electric, hybrid, and kids' bikes), parts, accessories (tires/tubes, clothing, helmets, shoes, car racks, gift cards, lights), and various cycling components from a wide range of brands.
• Online Order Fulfillment: The Charlotte facility functions as a key distribution center, processing and shipping online and phone orders to customers across the United States, including North Carolina.
• Customer Service Support: While specific to their overall operations and not necessarily Charlotte-based, customer service is available to assist with orders, product inquiries, and returns, aiming for quick and efficient resolution, as noted by customer feedback.
• Fast Shipping: With warehouses in both California and North Carolina, Performance Bicycle emphasizes fast shipping to anywhere in the United States, a direct benefit for local NC customers.
• Online Order Pickup (if available): Some distribution centers or associated locations may offer free online order pickup for local customers, though specific confirmation for this Charlotte address for direct consumer pickup beyond scheduled appointments should be verified.

Features / Highlights (Primarily related to online retail and distribution, based on current model):

• Extensive Online Product Selection: Performance Bicycle is known for its wide variety of cycling products, allowing customers to browse and purchase a comprehensive range of bikes, parts, and accessories from the comfort of their home.
• Efficient Distribution Network: The presence of a distribution center in Charlotte ensures that online orders for North Carolina customers can be fulfilled and shipped with greater speed and efficiency compared to shipping solely from a distant warehouse.
• Customer Service Focus for Online Orders: Positive customer feedback, such as the mention of "Jason in customer service" who helped quickly and efficiently, suggests a commitment to supporting online purchases and making necessary adjustments for timely delivery.
• "Keep it all in NC" Efficiency: The ability to fulfill orders entirely from the North Carolina distribution center, as mentioned in a review, directly benefits local customers by potentially reducing transit times.
• Historical Brand Recognition: Performance Bicycle has a long history in the cycling industry, having been a significant retailer with physical stores in the past. This legacy often translates into broad product knowledge within their customer service teams.

Contact Information:

Address: 9348 D Ducks Ln A, Charlotte, NC 28273, USA

Phone: (530) 894-0797 (Note: This number appears to be a general or international/local number, as per some online sources, potentially for their larger operations rather than a direct local line for the Charlotte warehouse. A more specific contact for the Charlotte facility might be +1 980-500-0086, as indicated on some pickup location pages associated with AMain Hobbies, which now operates Performance Bicycle.)

Mobile Phone: +1 530-894-0797 (Same note as above regarding potential general operational number.)

For locals in North Carolina, particularly in the Charlotte area, Performance Bicycle offers a distinct advantage as an online-focused cycling retailer with a significant local distribution presence. Firstly, while it may not be a traditional walk-in bike shop with a full retail floor and immediate mechanical services, its Charlotte distribution center is a key logistical asset. This means that when North Carolina residents order online from Performance Bicycle, their cycling gear and bikes can potentially be shipped faster due to the regional fulfillment capability. This efficiency is invaluable for riders who need parts quickly for a weekend ride or who prefer the convenience of having their online purchases arrive without lengthy delays. Secondly, the customer service, as highlighted by positive reviews, plays a crucial role in ensuring a smooth online shopping experience, including the ability to manage orders for optimal delivery. This support ensures that even without a physical storefront for Browse, locals can rely on responsive assistance. Thirdly, for those who are comfortable with online shopping for their cycling needs, Performance Bicycle offers an extensive selection that might surpass what a single local brick-and-mortar store can stock. This broad inventory, combined with the logistical advantage of their Charlotte hub, makes Performance Bicycle a highly suitable option for North Carolina cyclists who prioritize selection, convenience, and efficient delivery for their cycling gear.

Performance Bicycle

9348 D Ducks Ln A, Charlotte, NC 28273, USA