Mystic Cycle Centre

For cyclists throughout Connecticut, particularly in the scenic southeastern region, finding a dependable and knowledgeable bicycle shop is essential to maintaining their passion for riding. In Mystic, CT, Mystic Cycle Centre stands as a well-regarded establishment, known for its comprehensive services and a team dedicated to ensuring every rider has the best possible experience. Whether you're a seasoned mountain biker, a road cycling enthusiast, or a newcomer exploring the world of e-bikes, this shop offers a welcoming environment built on expertise and genuine care.

Mystic Cycle Centre has garnered strong praise for its commitment to customer satisfaction. Testimonials highlight staff members like Chris P, who are commended for their "knowledge, patience, and kindness." This personalized approach ensures that customers, even those new to complex technologies like e-bikes, feel confident and well-informed about their purchases and services. It's not about making a "big buy," but about assisting with the "Best Buy for me," emphasizing a customer-first philosophy.

Beyond sales, Mystic Cycle Centre excels in its service department. They understand that a well-maintained bike is key to enjoyable and safe riding. Their meticulous attention to detail in repairs, even for serious maintenance needs, coupled with thoughtful gestures like loaner bikes, sets them apart. For Connecticut locals, this means having a trusted partner right in their community to keep their wheels spinning smoothly.

Mystic Cycle Centre is conveniently located at 25 Stonington Rd, Mystic, CT 06355, USA. This address places it in the charming and popular coastal town of Mystic, Connecticut. Stonington Road is a primary route, making the shop easily identifiable and accessible for residents within Mystic and from surrounding towns in Eastern Connecticut, such as Stonington, Groton, and New London.

Mystic is a popular destination, and the shop's location allows for convenient access for both local residents and visitors to the area. Ample parking is typically available in the vicinity, ensuring a hassle-free visit.

The store maintains consistent operating hours throughout the week:

• Sunday: 11:00 AM - 5:00 PM
• Monday: Closed
• Tuesday: 11:00 AM - 5:00 PM
• Wednesday: 11:00 AM - 5:00 PM
• Thursday: 11:00 AM - 7:00 PM
• Friday: 11:00 AM - 5:00 PM
• Saturday: 11:00 AM - 5:00 PM

These hours, including weekend availability, make it convenient for customers to drop by for a quick repair, browse new bikes, or seek expert advice.

Mystic Cycle Centre is a full-service bicycle repair expert, offering a wide array of services and products to meet the needs of diverse cyclists:

• Bicycle Sales: They offer a comprehensive selection of bicycles from leading brands, including Trek (road, mountain & hybrids), Specialized (road, mountain & hybrids), Santa Cruz (mountain), Cervélo (road), Electra (cruisers), and Biria (folding) bicycles. They also sell e-bikes, with staff like Chris P providing expert guidance to "newbies" on sizing, power, and suitability.
• Full-Service Bicycle Repair and Maintenance: Their professionally trained technicians can handle everything from minor adjustments to major overhauls. They offer free, no-obligation estimates. Services include:
  • Tune-Up Packages: Ranging from "Safety First" to "Your Bike's Annual Check-Up" and "I Put In The Miles," offering various levels of comprehensive service.
  • On-the-Spot Repairs: Flat tire repairs, derailleur adjustments, and shifting adjustments can often be completed without an appointment for same-day turnaround.
  • Drivetrain Cleaning and Lubrication: Including chain waxing for efficiency and protection, and ultrasonic drivetrain cleaning for thorough degreasing.
  • Brake Services: Adjustment of brakes, hydraulic bleeds (for both brakes and dropper posts).
  • Wheel Services: Truing wheels (minor and major), spoke replacement, and wheel bearing adjustments.
  • Suspension Service: Basic suspension service, overhauls, and linkage bearing service for both hardtail and full-suspension mountain bikes, including full fork and shock services.
  • Parts Installation: Installation of new pedals, bells, lights, chains, cassettes, grips, cables, and housing.
  • Firmware Updates: For drivetrains and e-bikes.
  • Bike Cleaning Services: Ranging from a basic wipe-down to a comprehensive "Bike Detail" cleaning.
• Parts and Accessories Sales: They maintain a large stock of parts and accessories from reputable brands such as Shimano, SRAM, Maxxis, Garmin, Light in Motion, Camelbak, Tifosi, Darn Tough, and Osprey. This includes essential components, tools, and rider gear.
• Cycling Apparel and Footwear: They carry a selection of clothing, helmets, and shoes from brands like Castelli, Pearl Izumi, Bontrager, and Specialized.
• Loaner Bikes: As highlighted by a customer, they are willing to provide loaner mountain bikes during extended repair periods, ensuring customers can continue riding.

• Exceptional Customer Service: Multiple reviews emphasize the "knowledge, patience, and kindness" of the staff, particularly Chris P. They are noted for not pressuring customers into purchases and for taking the time to explain options thoroughly, ensuring the "Best Buy for me."
• Expertise Across All Bike Types: The team demonstrates deep knowledge, whether assisting a "newbie" with an e-bike purchase or meticulously maintaining a high-performance mountain bike like a Devinci. Their technicians are professionally trained and capable of working on "all bicycle makes and models."
• Comprehensive Repair Capabilities: From simple adjustments to complex suspension overhauls and drivetrain cleaning, Mystic Cycle Centre offers a vast range of repair services, ensuring that bikes are returned "just like new."
• Thoughtful Customer Support: The willingness to provide a "loaner mountain bike" during a prolonged maintenance period showcases their dedication to minimizing customer inconvenience and keeping riders on the trails.
• Wide Inventory of Bikes and Brands: They stock a significant selection of leading bicycle brands (Trek, Specialized, Santa Cruz, Cervélo, Electra, Biria) and a vast array of parts and accessories, offering extensive choices for customers.
• No Appointment Necessary for Minor Repairs: The convenience of being able to stop by for "on-the-spot repairs" like flat fixes or derailleur adjustments without needing an appointment is a significant advantage for busy cyclists.
• Trusted Local Reputation: With customers expressing strong satisfaction and long-term loyalty, Mystic Cycle Centre has clearly established itself as a reliable and highly recommended bike shop within the Connecticut cycling community.

For all your cycling needs, whether purchasing a new bike, seeking expert repair, or Browse accessories, you can reach Mystic Cycle Centre using the following details:

Address: 25 Stonington Rd, Mystic, CT 06355, USA

Phone: (860) 572-7433

Mobile Phone: +1 860-572-7433

Remember to check their operating hours (Tuesday-Sunday, with Monday closed) before planning your visit. While minor repairs can be done without an appointment, it's always a good idea to call ahead for more extensive service needs or specific product inquiries.

For Connecticut locals, especially those in the eastern part of the state, Mystic Cycle Centre in Mystic is an exceptionally suitable and highly recommended destination for all things cycling. Its enduring suitability is built upon a foundation of comprehensive service, genuine expertise, and an unwavering commitment to customer satisfaction.

Firstly, the personalized and patient approach of the staff, exemplified by Chris P, is a significant draw. For locals, this means a bike shop where they won't feel pressured into unnecessary purchases but rather receive thoughtful guidance that helps them make the "Best Buy" for their individual needs. This level of personalized consultation, whether for a "newbie" buying an e-bike or a seasoned rider seeking a specific part, fosters trust and a strong sense of reliability within the community.

Secondly, the extensive range of services and products available makes Mystic Cycle Centre a true one-stop shop. From a diverse selection of top bicycle brands (Trek, Specialized, Santa Cruz, Cervélo) and e-bikes, to a full-service repair department capable of meticulous maintenance and complex suspension work, locals can rest assured their cycling needs are met with professionalism. The convenience of "on-the-spot" minor repairs and the provision of loaner bikes for longer service durations truly highlight their understanding of a cyclist's practical needs.

Finally, the long-standing positive reputation and consistent customer testimonials underscore Mystic Cycle Centre's position as a pillar of the local cycling community. For Connecticut residents, this means access to a trusted establishment that not only provides high-quality products and services but also genuinely cares about their riding experience and satisfaction. Their commitment to excellence makes Mystic Cycle Centre an ideal choice for anyone looking to buy, maintain, or simply enjoy their bicycle in Connecticut.

Mystic Cycle Centre

25 Stonington Rd, Mystic, CT 06355, USA