Motor City Bicycle - Ann Arbor

For residents of Ann Arbor and surrounding communities across Michigan, discovering a trusted local bicycle store is key to fully embracing the region's cycling opportunities. Motor City Bicycle - Ann Arbor aims to be a comprehensive resource, providing not only a diverse selection of bicycles but also dedicated service and support for riders of all experience levels. Whether you're looking for your first e-bike, a reliable commuter, or seeking expert advice and service for your current bicycle, Motor City Bicycle strives to be a valuable part of the Michigan cycling scene.

Motor City Bicycle - Ann Arbor endeavors to create a welcoming and informative environment for every customer. They understand that cycling is more than just a hobby for many Michiganders; it's a way of life, a mode of transportation, and a form of recreation. With this in mind, they aim to offer personalized attention and solutions to ensure that each cyclist finds the perfect fit and maintains their bike for optimal performance and enjoyment. Their commitment to helping customers, even with bikes not purchased from their store, speaks to a broader passion for fostering cycling within the community.

Customer experiences often highlight the impact of genuine assistance and helpfulness. One customer, Deverick, shared a particularly heartwarming experience: "I had no idea how to ride my first e-bike! Both a nice woman and man showed me in a patient way outside how to ride it! I rode off in the sunset. Thanking them by a phone call and on Google, even though it was not their product. They both took time to show me how to ride my first e-bike. I will never forget this ever, and thanks from the bottom of my heart! Sincerely Deverick." This review underscores the staff's willingness to go above and beyond, providing valuable, hands-on assistance. Another satisfied customer noted: "Bought a bike trailer here to take my kid around town with me and I have loved coming back to this store! Staff helped me verify my hitch was installed correctly and answered all troubleshooting questions. Really pleasant people, even if you ride a beat up used bike like I do 😂." These testimonials reflect a commitment to supportive and patient customer service, which can be particularly impactful for those new to cycling or facing specific challenges.

Motor City Bicycle - Ann Arbor is strategically located at 3162 Packard St, Ann Arbor, MI 48108, USA. This accessible address makes it a convenient destination for residents within Ann Arbor and from surrounding areas in Washtenaw County. Its proximity to the Border to Border Trail, approximately 1.8 miles away, is a significant advantage for local cyclists, offering easy access for both purchases and services before or after a ride. The location on Packard Street, a well-known thoroughfare, ensures simple navigation and typically provides ample parking, making for a hassle-free visit. This prime position in a bike-friendly community like Ann Arbor reinforces its role as a key resource for Michigan's cycling enthusiasts.

Motor City Bicycle - Ann Arbor offers a comprehensive suite of services designed to meet the diverse needs of the Michigan cycling community.

• Bicycle Sales: The store provides a wide array of new bicycles, catering to various riding styles including road, mountain, hybrid, and electric bikes (e-bikes). They stock popular brands such as Aventon, Norco, and Pivot Cycles.

• Bike Service & Repair: As a full-service bike shop, Motor City Bicycle offers extensive repair and maintenance services. This includes everything from minor adjustments and flat repairs to comprehensive tune-up packages. They aim for professional service with an estimated turnaround time of 10 days for most services, or once needed parts are received.

• Tune-Up Packages: They offer tiered tune-up services:

  • Basic Tune-Up: Includes a full safety check, brake and gear adjustments, drivetrain lubrication, and bike wipe-down.
  • Performance Tune-Up: Adds wheel truing, hanger realignment, and hub adjustments to the Basic Tune-Up.
  • Ultimate Tune-Up: A complete package including overhauls of hubs, bottom bracket, and headset, brake bleeding, deep cleaning, and a 30-day follow-up service.

• Individual Repair Services: Beyond tune-ups, they handle specific repairs like flat tire repair, custom wheel builds, wheel truing, tubeless wheel setup, suspension fork service, and hydraulic disc brake bleeding.

• eBike Certified Service: Their technicians are certified to service electric bikes, ensuring proper care and maintenance for e-bikes, which require specialized knowledge for longevity and safety.

• Professional Bike Fitting (Motor City Fit Services): They offer in-depth bike fitting services to optimize comfort, efficiency, power, and safety. This includes:

  • Precision Fit: A comprehensive 2.5 to 3-hour session utilizing Retul motion capture technology and a 25-step pre-fit assessment.
  • Fit Consultation: A shorter session (30-60 minutes) for basic sizing issues or adjusting a second bike.
  • Cleat Adjustment: Dedicated service to optimize cleat position for cycling shoes.
  All fits, except for basic sizing with a new bike, require scheduled appointments.

• Pickup & Delivery Service: For added convenience, Motor City Bicycle offers bicycle pickup and delivery for service within a 10-mile radius ($25 each way) or a 20-mile radius ($50 each way) from their location.

• Accessories, Parts & Apparel: The store stocks a wide range of cycling essentials including helmets, shoes, car racks, tires, tubes, and various bike parts and accessories.

• Walk-ins and Appointments: While walk-ins for service are accepted, customers can also schedule their bicycle service drop-off ahead of time to reserve a time slot.

Motor City Bicycle - Ann Arbor distinguishes itself with several notable features, making it a prominent establishment for cyclists in Michigan.

• Expert and Patient Staff: Customer reviews consistently highlight the helpfulness, knowledge, and patience of the staff, even when assisting with products not purchased from their store. This commitment to customer education and support creates a welcoming environment.

• Specialization in E-Bikes and E-Bike Education: The store demonstrates a strong understanding and focus on electric bicycles, providing detailed information, test ride opportunities, and practical demonstrations for new e-bike riders, making it an excellent resource for those exploring this growing segment of cycling.

• Advanced Bike Fitting Services: Offering Precision Fit services utilizing Retul motion capture technology underscores their commitment to optimizing rider comfort and performance, distinguishing them as a serious destination for cyclists of all levels.

• Comprehensive Service Department: With detailed tune-up packages and the ability to handle a wide range of repairs, including specialized e-bike service, they aim to be a one-stop shop for bicycle maintenance.

• Customer-Centric Approach: The willingness of staff to help with troubleshooting and even demonstrating how to ride an e-bike, regardless of where it was purchased, showcases a genuine desire to support the cycling community.

• Convenient Pickup & Delivery for Service: This service significantly enhances accessibility for customers who may have difficulty transporting their bikes, adding a layer of convenience often appreciated by busy individuals.

• Variety of Products: From new bikes of various types to essential parts, accessories, and apparel, the store aims to provide everything a cyclist might need.

To get in touch with Motor City Bicycle - Ann Arbor, please use the following contact details:

Address: 3162 Packard St, Ann Arbor, MI 48108, USA

Phone: (734) 389-7900

For residents of Ann Arbor and the wider Michigan region, Motor City Bicycle - Ann Arbor presents itself as a highly suitable and valuable local resource for all cycling endeavors. What truly sets this store apart, as echoed by glowing customer reviews, is their exceptional dedication to customer education and support. Whether you're a complete novice learning to ride an e-bike, or an experienced rider needing specific troubleshooting for a bike trailer, the staff's patient, knowledgeable, and accommodating approach creates a reassuring environment. This level of personalized care, even extending to products not purchased directly from their store, builds significant trust and fosters a genuine connection with the local community.

Beyond outstanding service, the store offers a robust range of products, with a notable specialization in Aventon e-bikes, catering to the increasing demand for electric mobility. Their comprehensive service department, complete with advanced bike fitting services using Retul technology and convenient pickup/delivery options, ensures that every cyclist's needs are met, from initial purchase to long-term maintenance. For Michiganders seeking a reliable, expert, and genuinely helpful partner in their cycling journey, Motor City Bicycle - Ann Arbor stands out as a prime destination. It’s a place where the passion for cycling is shared, and customers are empowered to enjoy their rides to the fullest.

Motor City Bicycle - Ann Arbor

3162 Packard St, Ann Arbor, MI 48108, USA