Wheels In Motion

For cyclists across Michigan, and especially within the vibrant Ann Arbor community, finding a bicycle shop that combines extensive selection with truly exceptional service is a real treasure. Wheels In Motion in Ann Arbor stands as a prime example, deeply rooted in the local cycling scene with a history stretching back to 1933. This family-owned and operated business has evolved from its humble beginnings as "Campus Bike & Toy" to become a comprehensive hub for all things cycling, dedicated to serving Michiganders with passion and expertise.

Wheels In Motion prides itself on being more than just a place to buy a bike; it's a full-service partner for your cycling journey. They understand that every rider, whether commuting to work, hitting the mountain trails, or enjoying a leisurely ride around the neighborhood, has unique needs and expectations. Their team is committed to providing personalized attention, ensuring that each customer feels welcomed, well-informed, and ultimately, finds the perfect bike or service to enhance their riding experience in Michigan. The commitment to customer satisfaction and building lasting relationships within the community is a hallmark of their operation.

The positive experiences shared by local customers truly highlight the caliber of service at Wheels In Motion. One delighted customer expressed, "Thank you so much for helping me find the perfect bike! Jacob worked with me to put together the order and Bella was the mechanic who assembled the remaining pieces and sized it for me. Both were wonderful, I can't wait to visit again!" This testimonial emphasizes the collaborative and attentive approach of the staff. Another glowing review stated, "Thank you to everyone at Wheels in Motion for the fantastic service! From the moment my partner and I walked in, we felt welcomed and well taken care of. Your team was knowledgeable, honest, and incredibly helpful throughout the entire process. I really appreciated the clear communication and the quick turnaround on my wife's bike. It’s clear you all take pride in what you do, and it shows. I’ll definitely be back and will be recommending you to anyone looking for a quality bike shop in Ann Arbor. Keep up the great work!" Such consistent praise for friendliness, knowledge, and efficiency underscores why Wheels In Motion remains a trusted name in the Ann Arbor cycling community.

Wheels In Motion is conveniently located at 3402 Washtenaw Ave, Ann Arbor, MI 48104, USA. This easily accessible location on a major avenue makes it a simple trip for residents not just within Ann Arbor, but also from surrounding areas across Washtenaw County and beyond in Southeast Michigan. Its presence in a bustling commercial area ensures that the store is straightforward to find, with ample parking typically available for customers. The store's long history in Ann Arbor, including its expansion from a smaller footprint into a larger, more accommodating space (now around 19,000 sq ft), reflects its enduring commitment to serving the growing needs of the local cycling community. Being located on Washtenaw Avenue provides excellent visibility and ease of access for anyone looking for new bikes, accessories, or professional service.

Wheels In Motion provides a comprehensive array of services, ensuring that every aspect of a cyclist's needs is covered, from purchasing a new bike to keeping an old one running smoothly.

• Bicycle Sales: They offer an extensive selection of new bicycles across various categories, including road bikes, mountain bikes (full suspension and hardtail), city bikes (comfort, active, urban, commuter, cruiser, cargo), electric bikes (e-MTB, e-road, e-hardtail), and kids' bikes. They are a prominent retailer for brands like Trek, Kona, Surly, All-City, Electra, Ritchey, and Pivot Cycles, ensuring a wide range of options for all types of riders.

• Bicycle Service and Repair: As a full-service repair shop, Wheels In Motion handles everything from minor adjustments to major overhauls. Their service menu includes:

  • Tune-Up Packages: Offering Basic, Performance, and Ultimate tune-ups that cover safety checks, adjustments, lubrication, wheel truing, bearing adjustments, and more comprehensive overhauls for optimal bike health.
  • Individual Repairs: Services for specific issues like flat tire repair, brake adjustments, gear adjustments, custom wheel builds, suspension service, and hydraulic brake bleeding.
  • E-Bike Service: Technicians are equipped and trained to service electric bikes, ensuring proper care for their specialized components.

• Professional Bike Fitting: They offer advanced bike fitting services to maximize comfort, efficiency, and power for riders. This includes detailed assessments and adjustments to ensure the bike fits the rider perfectly, enhancing performance and preventing discomfort on long rides.

• Test Rides: Customers are encouraged to test ride bikes before purchase, allowing them to experience the feel and fit of the bicycle to make an informed decision.

• Parts, Accessories, and Apparel: The store stocks a vast selection of cycling gear, including helmets, shoes, clothing (jerseys, bottoms, gloves), tires, tubes, saddles, handlebars, pedals, drivetrain components, lights, pumps, tools, bags, panniers, car racks, and hydration solutions.

• Pre-Owned Bikes: They also offer a selection of pre-owned bikes, providing more accessible options for various budgets.

• Community Engagement and Events: Wheels In Motion is actively involved in the local cycling community, sponsoring events like the "Worst Day of the Year Ride" and the "Fun Promotions Fat Bike Race," and offering support for events like "Eco Ride" with tune-ups and on-site bike checks.

• Flexible Scheduling: Customers can schedule service drop-offs or utilize their walk-in options, providing flexibility for bike maintenance needs.

Wheels In Motion stands out in the Michigan cycling landscape due to several key features and highlights that contribute to its strong reputation.

• Deep Local Roots and Family Ownership: Operating since 1933, this long-standing family-owned business has a rich history in Ann Arbor. This longevity and continuity demonstrate a deep commitment to the community and a wealth of accumulated knowledge in the cycling industry.

• Exceptional Customer Service: Consistently praised in reviews, the staff (including individuals like Jacob and Bella mentioned by customers) are noted for being welcoming, knowledgeable, honest, patient, and highly helpful. They go the extra mile to ensure customers find the perfect fit and receive prompt, clear communication.

• Extensive Product Range: As a Trek concept store and a large dealer for other respected brands like Kona, Wheels In Motion offers a vast selection of bikes for every discipline and rider, from competitive road and mountain biking to casual city riding and kids' bikes.

• Comprehensive and Expert Service Department: Their full-service repair shop, with detailed tune-up packages and specialized services like e-bike maintenance and advanced bike fitting, positions them as a leading service provider. The emphasis on quick turnarounds and professional work is a significant advantage for customers.

• Community Engagement: Active participation in and sponsorship of local cycling events underscore their dedication to fostering a thriving cycling culture in Michigan, making them a genuine part of the local scene.

• Spacious and Organized Retail Environment: The expansion of their store to approximately 19,000 square feet provides an open and flexible space, allowing for a better display of products and creating a more comfortable Browse and interaction experience for customers.

For inquiries, service appointments, or to visit Wheels In Motion, please use the following contact details:

Address: 3402 Washtenaw Ave, Ann Arbor, MI 48104, USA

Phone: (734) 971-2121

For residents of Ann Arbor and throughout Michigan, Wheels In Motion stands out as an exceptionally suitable and highly recommended destination for all cycling needs. Its remarkable history, dating back to 1933 as a family-owned business, speaks volumes about its enduring commitment to the community and its deep understanding of cycling. The consistently positive customer reviews are a testament to the friendly, knowledgeable, and efficient service provided by their dedicated team. Michiganders value businesses that offer not just products, but also genuine support and expertise, and Wheels In Motion embodies this ethos, making every customer feel valued and well-cared for.

Whether you're in the market for a new bicycle from their extensive selection of reputable brands like Trek and Kona, or you need expert service for your current ride, including complex repairs or professional bike fittings, Wheels In Motion delivers. Their comprehensive service packages, including specialized e-bike service, ensure that your bike remains in peak condition for exploring Michigan's diverse terrain. Furthermore, their active involvement in local cycling events fosters a true sense of community. For any Michigan cyclist, from beginner to expert, Wheels In Motion in Ann Arbor offers a welcoming environment, unparalleled service, and the trusted support needed to make every ride an enjoyable one.

Wheels In Motion

3402 Washtenaw Ave, Ann Arbor, MI 48104, USA