Trek Bicycle Westlake Village Introduce
For cyclists across California, finding a bicycle store that combines expert knowledge with outstanding customer service is key to enjoying the diverse riding opportunities our state offers. From scenic coastal routes to challenging mountain trails, a reliable bike and a trusted local shop are essential. In Westlake Village, a premier destination for all things cycling is **Trek Bicycle Westlake Village**. This isn't just any bike shop; it's a dedicated hub for riders of all levels, committed to enhancing your cycling experience, whether you're a seasoned enthusiast or just starting your journey on two wheels.
Trek Bicycle Westlake Village serves as a cornerstone for the local cycling community, providing more than just bikes and gear. It's a place where passion for cycling meets professional service, ensuring that every customer receives personalized attention and expert advice. In California, where outdoor activities are a way of life, having a supportive and knowledgeable bike shop like Trek Bicycle Westlake Village makes all the difference. We'll delve into what makes this store a standout choice for residents seeking top-tier service, quality products, and a welcoming atmosphere.
---Trek Bicycle Westlake Village is conveniently located at **3835 E Thousand Oaks Blvd Units E & F, Westlake Village, CA 91362, USA**. This strategic position along a major thoroughfare in Westlake Village ensures excellent accessibility for customers coming from various parts of Ventura County and beyond. The easily reachable location is a significant benefit for local cyclists, allowing for hassle-free visits whether you're bringing in your bike for service, Browse new models, or picking up essential accessories.
The store's presence on East Thousand Oaks Boulevard means it's well-connected to surrounding communities like Thousand Oaks, Agoura Hills, and Oak Park. Ample parking facilities are typically available, which is a practical advantage for those transporting bicycles. This ease of access minimizes travel time and inconvenience, making it straightforward for residents to integrate their bike maintenance and shopping into their busy schedules. For Californians who frequently cycle, having a reliable and accessible bike shop nearby is a true asset, supporting their active lifestyles without added stress.
---Trek Bicycle Westlake Village offers a comprehensive suite of services designed to meet every cyclist's needs, from routine maintenance to specialized repairs and new bike sales. Their commitment to the cycling community is evident in the breadth and quality of their offerings, all delivered by a team of knowledgeable and dedicated professionals.
Here are some of the key services provided at Trek Bicycle Westlake Village:
- Bicycle Sales: A wide selection of new Trek bicycles, including road bikes, mountain bikes, hybrid bikes, and a strong emphasis on e-bikes.
- E-Bike Expertise: Specialized knowledge and service for electric bicycles, including maintenance, troubleshooting, and sales of the latest e-bike models.
- Routine Maintenance and Tune-Ups: Comprehensive service packages to keep bikes running smoothly, ensuring optimal performance and longevity.
- Professional Bicycle Repairs: From flat tire fixes to complex mechanical issues, the skilled technicians handle all types of repairs with precision.
- Parts and Accessories: A broad inventory of genuine Trek parts, cycling apparel, helmets, lights, locks, and other essential accessories.
- Custom Fitting: Expert bike fitting services to ensure riders achieve optimal comfort, efficiency, and performance on their bikes.
- Suspension Service: Maintenance and repair for front and rear suspension systems, critical for mountain bikers.
- Wheel Building and Truing: Professional services to build, repair, and true bicycle wheels for enhanced safety and performance.
- Customer Education: Employees take the time to explain issues, provide maintenance tips, and answer customer questions with patience and clarity.
These services collectively position Trek Bicycle Westlake Village as a one-stop shop for cyclists in the region, providing everything necessary to enjoy the diverse riding experiences California has to offer.
---Trek Bicycle Westlake Village is highly regarded by its customers and stands out due to several distinctive features and highlights that contribute to its excellent reputation within the local cycling community. These aspects consistently receive praise from those who experience their service firsthand.
Here are some of the notable features and highlights of Trek Bicycle Westlake Village:
- Exceptional Customer Service: Repeatedly highlighted in customer reviews, the staff, including individuals like Mark, are commended for their patience, knowledge, and willingness to go the extra mile. This focus on the customer creates a welcoming and supportive environment.
- Knowledgeable and Patient Staff: Employees not only resolve issues but also take the time to educate customers, explaining problems and solutions in an understandable way, as noted by a customer who appreciated being taught about their e-bike.
- Strong E-Bike Focus: With a significant offering of e-bikes, including models like the "Trail 7 Gen 3," and specialized expertise, the store caters effectively to the growing electric bike market.
- Timely Service: Customers appreciate the efficiency and quick turnaround times for maintenance and repairs, ensuring they get their bikes back in a timely manner.
- Dedicated Management and Team: The manager and all staff members are consistently described as "wonderful" and are recognized for their "dedication and service to the cycling community."
- High Customer Satisfaction and Loyalty: Reviews indicate strong customer loyalty, with individuals being repeat customers for years, showcasing consistent positive experiences. Phrases like "best of the best of bike shops" reflect deep satisfaction.
- Community Engagement: The store's commitment to the cycling community goes beyond just sales and service, fostering a sense of belonging among local riders.
These features collectively define Trek Bicycle Westlake Village as a premier destination for cyclists in California, distinguishing it through its outstanding service, specialized expertise, and genuine care for its customers.
---For anyone in the California region looking to connect with Trek Bicycle Westlake Village for sales, service inquiries, or expert advice, here is their complete contact information:
Address: 3835 E Thousand Oaks Blvd Units E & F, Westlake Village, CA 91362, USA
Phone: (805) 251-0946
Mobile Phone: +1 805-251-0946
This information provides direct channels for customers to reach out, whether they prefer to call ahead, visit in person, or simply look up the location for future reference.
---For locals in California, especially those in and around Westlake Village and the broader Southern California region, Trek Bicycle Westlake Village is more than just a place to buy a bike; it's a vital part of their cycling lifestyle. Its suitability stems from a powerful combination of accessible location, comprehensive services, and a truly customer-centric approach that distinguishes it from other bike shops.
The store’s commitment to patient, knowledgeable customer service, as highlighted by numerous positive reviews, means that even complex issues or new concepts (like e-bike maintenance) are explained clearly and kindly. This educational aspect empowers cyclists to better understand their bikes and maintain them effectively, fostering a more independent and confident riding experience. The staff's willingness to go the extra mile, ensuring timely service and offering personalized advice, builds strong trust and loyalty within the community.
Furthermore, for a state like California where cycling is a year-round activity and e-bikes are increasingly popular, having a local shop with specialized expertise in electric bicycles is an invaluable asset. Trek Bicycle Westlake Village excels in this area, offering a wide range of e-bikes and the necessary support to keep them in top condition. This focus, combined with their dedication to serving both seasoned riders and newcomers, makes them an inclusive and welcoming environment for everyone.
In essence, Trek Bicycle Westlake Village provides an essential resource for the local California community. It’s a place where quality products meet unparalleled service, ensuring that residents can fully embrace their passion for cycling with reliable support every pedal of the way. It truly is a local gem for all your biking needs.
Trek Bicycle Westlake Village Photos










Trek Bicycle Westlake Village Location
Trek Bicycle Westlake Village
3835 E Thousand Oaks Blvd Units E & F, Westlake Village, CA 91362, USA
Trek Bicycle Westlake Village Reviews
I have been a customer of trek bike shop for the last four years. I took my E bike in for maintenance and new tires. Mark gave me great customer service. He answered all my questions with patients and knowledge, and was also teaching and explaining to me the problem I was having with my bike. He also took care of getting my bike in a timely manner. I appreciate all the great customer service and the kindness of all the employees. Trek is the best of the best of bike shops thank you for always doing such a great job.Colleen
Apr 02, 2025 · Colleen Kaiser /SmithBought an E- bike , “Trail 7 Gen 3 in dark prismatic”@ Trek Westlake ! The Manager and all the staff are wonderful ! Thank you for all your dedication and service to cycling community . MABUHAY ✌️
May 18, 2025 · Arnold Roque5-Star Review for Jacob – Trek Marlin 6+ Sales RockstarI can’t say enough great things about Jacob! He’s the reason we came back for a second Trek Marlin 6+. Last year, he helped me find the perfect Marlin 6+ and gave me an outstanding customer experience from start to finish. He was knowledgeable, patient, and genuinely passionate about getting me the right fit and setup.Fast forward to this year—when it was time to get a bike for my wife, there was no question who we were going to see. Jacob once again delivered top-tier service. He walked my wife through the options with care and attention, making sure she was completely comfortable with her new ride. His enthusiasm and professionalism made the process easy and enjoyable. He didn’t just sell us a bike—he gave us the kind of experience that builds long-term customer loyalty.If you’re looking for someone who truly knows their stuff, listens to what you need, and treats you like more than just a sale, go see Jacob. He’s a true asset to the shop and a shining example of what great customer service looks like. Thanks again, Jacob—we’ll be back!
Jun 02, 2025 · M SDon't come here for bike maintenance:I've hesitated to write this review for a few days as I don't like writing bad reviews but ultimately my experience here left a sour taste in my mouth. And if I was another customer I would want to know.Been here several times. 1st time they lost a small spacer for my wheel. It was a small part and sometimes mistakes are made so I decided to give them a second chance.This last time I needed a new bottom bracket installed. It's a far drive for me to the shop so I asked if I could set up an appointment and also asked if they could perform the job telling them the exact part i have and asking them if they had the tools. The guys on the phone were friendly and said "yes" no problem. I arrived and the guy told me my replacement part wouldn't work. I informed him that the website says it comes with an adapter and is compatible. He researched it and said I was right it will work. Then after removing my old bottom bracket to put in the new one told me he in fact didn't have the tool needed to install the new bottom bracket (parktool bbt 47-12).At this point I was disappointed having wasted all this time driving over to their shop but I understand mistakes are made and they thought they could do it.I was only upset when an older gentleman working at the store asked if I would accept a 50% discount for the job they didn't do to completion. He said I should pay half because they did half the work when they said they could do the whole job originally. I told him if he wanted to arrange with another bike shop that had the tool and get an agreement from them that they would only charge me half the price of the job (since it was already started) I would be willing to do that. Although to be honest if you took your car into a mechanic and he drained your oil and told you he didn't have any fresh oil leaving your car undriveable (my bike at this point is unrideable without visiting another bike shop) you would be upset. He grumbled about it and said he wouldn't do that and begrudgingly fully discounted the price.My thoughts and reason for the low review:It's unprofessional to say you can do a job over the phone, start working and render a previously rideable bike unrideable without visiting another bike shop and then ask to pay 50% for the uncompleted job. If it was my shop Id be embarrassed and would have apologized profusely to the customer for the mistake and wasting their time and done the work to find another shop that had the tool and have refunded the charge without argument.Also gave the employees a free like new extra wheelset i had out of charity which I regret doing now after how I was treated.For reference I grew up in southern California and have spent the last 10 years touring the world on my bicycle around 20,000 miles under my belt. I say this not to brag but to disclaim that i have been to countless bike shops along my journey so I know how good bikeshops treat their customers and this isn't it.Won't be visiting this shop again.After I made a few calls to other shops in the area went to Newbury park bikeshop which had the tool and were a pleasure to work with.
May 29, 2025 · NickHad a big service done a couple months ago but hadn’t had a chance to ride till this morning. Went out for a ride and felt the shifting was a little off, came to drop off the bike expecting to have to leave it overnight but they fixed it immediately.Big thanks to Matt in service who was super patient and helpful answering my questions, and he was able to get it fixed right then. Definitely recommend these guys for any servicing needs, they do great work.
Mar 17, 2025 · Neima Mogadas
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