Open Trails E-Bikes Introduce
In the heart of Southern California, where the desire for sustainable transportation meets the love for outdoor adventure, electric bikes have become a game-changer. For residents of Pasadena and the surrounding greater Los Angeles area, finding a dedicated and reputable e-bike specialist is key to unlocking the full potential of this modern mobility solution. Open Trails E-Bikes stands out as a premier destination, offering not just a wide selection of electric bicycles but also expert guidance, exceptional service, and a commitment to ensuring every customer finds their perfect ride.
The unique landscape of California, with its bustling city streets, scenic bike paths, and challenging mountain trails, makes electric bikes particularly appealing. They offer the ability to commute efficiently without a car, run errands with ease, and even conquer inclines that might be daunting on a traditional bicycle. Open Trails E-Bikes understands these diverse needs and prides itself on providing tailored solutions, whether you're a first-time e-bike buyer looking to replace your car, or a seasoned cyclist eager to explore new limits on local trails like Mount Wilson.
More than just a retail space, Open Trails E-Bikes fosters a welcoming and informative environment. They are dedicated to demystifying the world of e-bikes, making the selection and purchasing process enjoyable and straightforward. Their focus on customer satisfaction, backed by valuable warranties and a genuine desire to help, positions them as a trusted partner for anyone looking to embrace the future of personal transportation and outdoor recreation in California. Their approach is built on honesty, competitive value, and ensuring that every customer leaves feeling confident and thrilled with their new electric adventure.
Open Trails E-Bikes is conveniently located at 467 N Lake Ave, Pasadena, CA 91101, USA. This prime location places the store in a vibrant and easily accessible part of Pasadena, a city renowned for its beautiful neighborhoods, historic architecture, and proximity to various cycling routes. North Lake Avenue is a well-known commercial thoroughfare, ensuring excellent visibility and straightforward access for customers.
Pasadena's central position within the San Gabriel Valley makes Open Trails E-Bikes easily reachable for residents not only within Pasadena itself but also from surrounding cities such as Altadena, Glendale, San Marino, Arcadia, and even further into the greater Los Angeles area. The availability of street parking and potentially nearby parking lots contributes to a hassle-free visit, especially when customers are test-riding bikes or transporting their newly purchased e-bikes. Its location near various local errands, as one customer highlighted, makes it a convenient stop for integrating a new e-bike into daily life. Furthermore, being on a major street provides easy access to test ride bikes around the block, as noted by a satisfied customer, allowing for a practical assessment of the e-bike's performance in a real-world setting. This strategic and accessible location significantly contributes to Open Trails E-Bikes' ability to serve a wide range of customers across Southern California.
Open Trails E-Bikes offers a comprehensive suite of services tailored specifically to electric bicycles, ensuring customers receive complete support from selection through ownership. Their services are designed to make the e-bike experience enjoyable, affordable, and worry-free:
- Electric Bike Sales: A wide selection of e-bikes suitable for various purposes, including commuting, errands, and trail riding. This includes models with features like wired headlights, rear brake lights, bells, LCD screen displays, rear racks for cargo, fenders, and both pedal assist and throttle options.
- E-Bike Rentals: Providing electric bike rentals for local trails, allowing customers to experience the power and fun of e-bikes on challenging terrains like Mount Wilson. This is ideal for those looking to try before they buy or for tourists exploring the area.
- Personalized Consultations and Matching: Dedicated staff assist customers in finding the "perfect bike" by understanding their needs, intended use, and budget, ensuring a tailored fit.
- Test Rides: Offering the opportunity to test ride bikes around the block, allowing customers to experience the e-bike's performance and ease of use firsthand.
- Price Matching: An admirable and honest policy of automatically price matching without the customer needing to ask, ensuring competitive pricing and value.
- One-Year Maintenance Warranty: Providing a significant benefit for first-time e-bike owners, offering peace of mind and reassurance for future maintenance needs.
- After-Sales Support: A commitment to being there for customers for "anything I needed in the future," emphasizing ongoing support and assistance.
- Expert Advice on E-Bike Usage: Guiding customers on how to maximize the "extra strength" and "extreme workout" potential of e-bikes for challenging rides, as highlighted by customers who climbed Mount Wilson.
Open Trails E-Bikes distinguishes itself through several key features and highlights that are consistently lauded by its customers, making it a standout destination for electric bikes in Pasadena and beyond:
- Exceptional Customer Service and Friendliness: Customers consistently praise the shop for feeling "much friendlier than others," with "wonderful staff" and "great service" from team members like Dave and Mike. This welcoming atmosphere is crucial for first-time e-bike buyers.
- Expert Matching and Personalized Experience: The ability to match customers to "the perfect bike" for their specific needs (e.g., running errands, commuting) by understanding their requirements and allowing test rides ensures a highly personalized and satisfying purchase.
- Honest and Admirable Business Practices: The policy of automatically price matching without being asked is a significant highlight, demonstrating integrity and a commitment to providing the best value. This builds immense trust with customers.
- Competitive Pricing and Value: Customers are "very impressed with the price of the bike compared to what I had seen at other shops," especially considering the extensive built-in features (wired headlight, rear brake lights, bell, LCD screen, rear rack, "find my iPhone" app, fenders, pedal assist, throttle).
- Comprehensive Warranty and Future Support: The inclusion of a "one year maintenance warranty" and reassurance of future help provides significant peace of mind, particularly for new e-bike owners.
- High-Performance E-Bikes for All Terrains: The bikes perform "flawlessly," even on extreme climbs like Mount Wilson, showcasing their quality and suitability for challenging Californian landscapes. This appeals to both casual riders and avid cyclists.
- Promoting "Extreme Fun" and Enhanced Riding: The shop helps customers unlock new levels of enjoyment and accomplishment, enabling experiences like climbing Mount Wilson for the first time, even for experienced mountain bikers.
- Support for Local Business: Customers express strong satisfaction in "supporting such a worthy local business," highlighting the positive community impact and the shop's reputable standing.
For more information about electric bikes, rentals, services, or to find your perfect e-bike, please contact Open Trails E-Bikes using the details below:
Address: 467 N Lake Ave, Pasadena, CA 91101, USA
Phone: (626) 354-1989
Mobile Phone: +1 626-354-1989
For residents of Pasadena and the wider Southern California region, Open Trails E-Bikes is an exceptionally suitable and highly recommended local business, perfectly positioned to meet the growing demand for electric personal mobility. Its appeal to locals stems from a unique combination of specialized expertise, unparalleled customer service, transparent pricing, and a genuine passion for e-bikes.
Firstly, the shop’s specialization in electric bikes is a significant advantage. In an era where many are seeking alternatives to car reliance for commutes and errands, Open Trails E-Bikes offers a curated selection and deep knowledge that a general bike store might lack. This focus means locals can expect expert guidance in selecting "the perfect bike" that aligns with their specific needs, whether it’s a car replacement for city errands or a powerful machine to conquer challenging local trails like those leading up to Mount Wilson. The ability to test-ride bikes around the block, coupled with the staff's "wonderful" help, ensures a confident and informed purchase.
Secondly, the commitment to honest and customer-centric practices truly sets Open Trails E-Bikes apart. The admirable policy of price matching without being asked demonstrates a level of integrity and transparency that fosters immense trust. For Californians accustomed to seeking the best value, knowing they're getting competitive pricing without negotiation is a huge relief. Furthermore, the inclusion of a "one year maintenance warranty" and the reassurance of ongoing support provides invaluable peace of mind, especially for first-time e-bike owners who might be nervous about future upkeep. This level of post-purchase care transforms a transaction into a long-term relationship, making locals feel valued and supported.
Lastly, the sheer quality and performance of their e-bikes, as evidenced by customers successfully climbing Mount Wilson for the first time, highlight that Open Trails E-Bikes provides not just transportation, but opportunities for "extreme fun" and expanded exploration of California's stunning outdoor environments. This combination of reliable products, expert guidance, competitive pricing, and exceptional customer service makes Open Trails E-Bikes an indispensable local resource. For anyone in Pasadena and neighboring areas looking to embrace the future of personal mobility with an e-bike, supporting this "worthy local business" is undoubtedly the best choice.
Open Trails E-Bikes Photos










Open Trails E-Bikes Location
Open Trails E-Bikes
467 N Lake Ave, Pasadena, CA 91101, USA
Open Trails E-Bikes Reviews
I stopped by a few stores in Pasadena last weekend looking for my first e-bike - I sold my car last year and really need a way to run errands and get around the area. This shop felt much friendlier than others I went to and I was matched to the perfect bike for me. I was able to test ride the bike around the block and it was very fun and easy to figure out with help from the wonderful staff. They are an honest company that price matches without needing to ask which I found really admirable and put the bike in my price range! Since this is my first e-bike, I also was comforted by the one year maintenance warranty and the reassurance they would be there to help with anything I needed in the future. I was very impressed with the price of the bike compared to what I had seen at other shops, especially because the bike came with a wired headlight and rear brake lights, a bell, LCD screen display, a rear rack for cargo, built in "find my iPhone" app, fenders, and both pedal assist and throttle. I left with my dream bike and feel great about supporting such a worthy local business - I truly cannot recommend Open Trails enough!!
May 07, 2024 · Katie DuffIf you want to have some extreme fun, you are at a right place. We rented two ebikes for local trails and we were able to climb all the way to top of Mt. Wilson for the first time. I have been riding mountain bikes for many years and was never able to ride all the way to the top. Ebike gives you that extra strength and extreme workout. The bikes preformed flawlessly. Thank you Dave and Mike for great service.
Dec 01, 2019 · Mayis HakobyanI called in the morning and was able to borrow a great eMTB the same day for my Dad, so we could ride up Mt Wilson together.Awesome experience and very fairly priced. David was really helpful, knowledgeable, and clearly loves to bike himself.Thanks David! I will definitely be coming back in future.
Jan 31, 2022 · Dom ChapmanDave told me to" get the hell out of here" because I came in with a bike I didn't buy from him.He said" I thought we were going to be friends".The dude has issues..
May 21, 2025 · Brian LambThe team at Open Trails is the best! I have bought three e-bikes from them over the years and have found them to be knowledgable and friendly. Their prices are very reasonable compared to other bike shops in the area, and they have a great selection. Highly recommend!
Sep 13, 2024 · Michael Rice
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