Mike's Bikes of East Denver

For individuals across Colorado who are passionate about cycling, whether it's navigating urban streets on an e-bike, hitting the dirt jumps, or simply enjoying leisurely rides, finding a reliable and helpful local bicycle shop is crucial. In East Denver, Mike's Bikes of East Denver aims to be a go-to destination, offering a range of new bicycles and providing assembly and maintenance guidance. As part of the broader cycling landscape in Denver, this shop contributes to the diverse options available for the city's active community.

Mike's Bikes of East Denver positions itself as a place where customers can explore various bike types, from the increasingly popular e-bikes to specialized models like dirt jumping bikes. The team strives to assist customers with their purchases and provide initial setup and maintenance tips. This approach is designed to help riders get on their bikes and enjoy their chosen cycling discipline, with a focus on providing necessary information for initial care and usage.

However, like any retail and service establishment, customer experiences can vary, and it's important for prospective patrons to be aware of all facets of a business. While some customers have found the staff knowledgeable and helpful, particularly during the initial purchasing process and for specific requests like assembling unique bike models, other experiences highlight the importance of thoroughly understanding store policies, especially regarding returns and potential fees. This mixed feedback underscores the value of clear communication and diligent review of terms for a smooth transaction. Ultimately, Mike's Bikes of East Denver aims to serve the local cycling community, providing products and services to support various riding pursuits.

Mike's Bikes of East Denver is located at 821 Ash St., Denver, CO 80220, USA. This address places the shop in the East Denver area, providing accessibility for residents in neighborhoods like Montclair, Mayfair, and Hilltop. Ash Street is a local thoroughfare, connecting to larger streets within the Denver metro area.

The shop's location aims to be convenient for its local clientele. For customers driving, parking options in the vicinity are generally available. While direct public transportation links specifically to Ash Street might require a short walk from major routes, Denver's public transport system on nearby main avenues can offer a viable way to reach the area. Cyclists living in East Denver might find it straightforward to bike to the shop for quick service or to browse their selection.

Being situated within a residential and commercial blend of East Denver, Mike's Bikes seeks to integrate itself into the fabric of the community, aiming to serve as a local resource for bike enthusiasts. For any customer planning a visit, especially for specific needs like trying an e-bike, confirming hours of operation and any unique access instructions by phone is always a practical step.

Mike's Bikes of East Denver offers a range of services centered around bicycle sales and initial support, catering to various cycling interests. Their offerings include new bike sales, assembly, and maintenance tips, aiming to assist customers in getting started with their new rides. Here are some of the key services they provide:

• New Bicycle Sales: They stock and sell new bikes, including various models. A notable mention from reviews is the sale of e-bikes, as well as specialized bikes like the GT Labomba Pro for dirt jumping. This suggests a diverse inventory catering to different riding styles.
• E-Bike Sales: As the name suggests, they are a significant retailer for e-bikes, offering models that appeal to those looking for electric-assisted cycling.
• Bike Assembly: The shop provides assembly services for new bikes, ensuring they are set up according to customer preferences, as seen with custom assembly for specific models.
• Maintenance Tips and Guidance: Staff are noted for providing maintenance tips, helping customers understand how to care for their bikes after purchase. This is valuable for extending the life of the bike and ensuring safe riding.
• General Bike Servicing: While detailed service menus were not explicitly provided, reviews imply they offer general bike servicing. However, customer experiences with repair quality may vary, suggesting it's advisable to clarify specific repair processes and expected outcomes.

Mike's Bikes of East Denver presents several features and highlights that are often appreciated by its customer base, alongside some areas that prompt caution and thorough review of policies:

• Diverse Bike Selection (including E-Bikes and Niche Models): The shop offers a good range of bikes, particularly highlighting e-bikes and specific models like dirt jumping bikes (e.g., GT Labomba Pro). This variety can be appealing to customers with specific interests.
• Knowledgeable Staff for Initial Purchase: The initial purchasing experience is often highlighted as positive, with staff being described as "cool dudes" and "knowledgeable," providing good insights and maintenance tips during sales interactions.
• Helpful and Sympathetic Employees: Even in situations of customer dissatisfaction, specific employees have been noted for being "helpful and sympathetic," indicating a presence of caring staff members committed to positive interactions.
• In-Store Purchase Experience: For new bike purchases, the in-store experience can be very positive, with staff assisting with assembly and initial setup based on customer preferences.

However, it is crucial for potential customers to be aware of certain aspects, particularly concerning return policies and repair consistency, as detailed in one review:

• Strict Return/Exchange Policy with Reshelving Fees: A significant point of concern is the "Reshelving Fee" applied to returns or exchanges, even within a stated return window. This fee can be substantial and may include charges for minor, unnoticeable defects (like a paint chip or slight bend) and mileage. Customers report that these fees were not clearly communicated during the initial purchase, leading to dissatisfaction.
• Potential Inconsistencies in Repair Quality: One review detailed issues with flat tire repairs (failing quickly, missing brake pads after service), suggesting potential inconsistencies in the thoroughness or quality of repair work. This highlights the importance of carefully inspecting bikes upon pickup from service.
• Pricing and Voucher Clarity (implied): The customer experience with the reshelving fee, and the general perception of pricing, suggests that customers should seek absolute clarity on all terms, conditions, and potential additional costs associated with purchases or returns.

For those in Denver and the surrounding Colorado area looking to connect with Mike's Bikes of East Denver for their cycling needs, here are their contact details:

Address: 821 Ash St., Denver, CO 80220, USA

Phone: (720) 573-9988

While specific operating hours were not provided, it is always advisable to call ahead for detailed inquiries about their return policy, to confirm specific product availability (especially for e-bikes), or to schedule a service appointment. Clear communication upfront can help manage expectations and ensure a smoother experience.

For residents of East Denver and the wider Colorado cycling community, Mike's Bikes of East Denver presents an option for purchasing new bicycles, particularly e-bikes and specialized models like dirt jumpers, and for obtaining initial setup and maintenance tips. Its suitability for locals depends significantly on individual needs, priorities, and a clear understanding of its policies.

On the positive side, the shop offers a diverse range of new bikes, including popular e-bike options, catering to the growing market for electric-assisted cycling in Colorado. Customers have reported positive initial purchasing experiences, with staff providing knowledgeable assistance and helping with bike assembly and basic maintenance tips. For those getting back into specific cycling disciplines, like dirt jumping, the staff's expertise in assembling niche bikes and offering relevant tips is a valuable asset.

However, it is crucial for locals to exercise diligence, particularly concerning the return and exchange policies. The reported "Reshelving Fee," which can be substantial and based on minor cosmetic issues or mileage not explicitly communicated upfront, can lead to significant customer dissatisfaction. This highlights the importance for any prospective customer to thoroughly review and understand all terms and conditions, especially for high-value purchases like e-bikes, before leaving the store. Additionally, inconsistencies in repair service quality, as reported in one instance, suggest that customers should carefully inspect their bikes after any service.

In summary, Mike's Bikes of East Denver can be a suitable choice for locals primarily interested in purchasing a new bicycle, especially an e-bike or a specific model like a dirt jumper, and seeking initial setup and maintenance advice. However, customers are strongly advised to seek absolute clarity on all store policies, particularly return and exchange terms, and to meticulously inspect any serviced bike before leaving the premises, to ensure a positive overall experience in supporting this local business.

Mike's Bikes of East Denver

821 Ash St., Denver, CO 80220, USA