Hub City Cycles Introduce
For cycling enthusiasts and casual riders across Maryland, finding a bicycle shop that truly understands their passion and provides unparalleled service is a treasure. Look no further than Hub City Cycles in Hagerstown, a long-standing institution that has been serving the community since 1974. This isn't just a place to purchase a bicycle; it's a dedicated hub where experienced professionals combine deep cycling knowledge with a genuine commitment to customer satisfaction. Whether you're in the market for a high-end road bike, need a thorough tune-up for your e-bike, or simply seek friendly advice on local trails, Hub City Cycles is renowned for its "fantastic shop with great products and service," ensuring every Maryland cyclist gets "dialed in proper."
Hub City Cycles is conveniently located at 13148 Pennsylvania Ave, Hagerstown, MD 21742, USA. This accessible address places it strategically within Hagerstown, making it a straightforward destination for residents throughout Washington County and the surrounding tristate area of Maryland. Pennsylvania Avenue is a well-known thoroughfare, ensuring easy navigation for customers coming from various parts of Hagerstown, neighboring towns, or even those crossing over from Pennsylvania or West Virginia. The shop's long-standing presence since 1974 means it's a recognized and trusted landmark within the local community. Its location provides ample parking, contributing to a hassle-free experience for customers dropping off bikes for service, picking up new purchases, or simply Browse the extensive selection of bikes and accessories. This easy accessibility is a significant advantage for Maryland cyclists seeking a reliable and comprehensive resource for all their biking needs.
Hub City Cycles offers a wide array of services designed to cater to every facet of a cyclist's needs, from basic maintenance to high-end bike purchases and specialized e-bike care. Their expertise and commitment to quality are evident in each offering:
- Comprehensive Bicycle Sales: They are your "hometown provider of quality bicycle sales," offering a diverse range of bikes including road, mountain, commuter/urban, comfort, cruiser, fitness, hybrid, children's, and BMX bikes. They assist customers in finding the "perfect bicycle for your needs and riding style." Customers have purchased "several high end bikes" from them, indicating a selection that caters to serious riders.
- Expert Bike Repair and Maintenance: Their team of "expert technicians" has "years of experience repairing and maintaining all types of bicycles." They pride themselves on "fast, friendly service and competitive prices." Services include:
- Basic Tune-Up ($75.00): Involves inspecting for loose/worn parts, adjusting headset and bottom bracket, adjusting brakes, and adjusting shifting.
- Deluxe Tune-Up: Builds on the Basic Tune, adding a wash and polish, removal and degreasing of the entire drivetrain, wheel truing, adjustment of hubs, headset, and bottom bracket, and lubrication of all pivot points. No additional charge for installing cables, tubes, or brake pads with this package.
- Overhaul: The most comprehensive service, including full disassembly, cleaning, inspection, greasing, adjustments, rebuilding and repacking all bearings, and replacement of cables and housing. Includes installation of new grips/handlebar tape.
- E-Bike Service and Tune-Ups: They are highly capable of servicing e-bikes, as evidenced by a customer whose "cobra pro e bike" received a "FANTASTIC job" for a clean-up and tune, resulting in the bike looking "amazing" and "everything working great again, and nice smooth shifting." They are recommended to "e bike buddies."
- Parts and Accessories Sales: The shop is well-stocked with bicycle parts and cycling accessories, including helmets, tires/tubes, lighting, hybrid bike components, seats, shifting/braking components, water bottles/holders, bags/racks, seatposts, and cycling apparel (clothing, bottoms, jerseys/tops), shoes, and socks.
- Quick Service Turnaround: Customers consistently praise their efficiency, with one noting service was "quick, and they returned the bike, ready to go, in about half the time that they had told me." They strive for fast and accurate service.
- Customization Services: The team, particularly Justin, has been known to make "customizations" for customers.
Hub City Cycles boasts several key features and highlights that solidify its position as a top-tier bicycle shop in Maryland:
- Long-Standing Reputation and Experience: Serving Hagerstown and the tristate area since 1974, Hub City Cycles has built a strong reputation based on decades of experience. They are known as "Hagerstown's #1 Bike Shop" and "the best bicycle shop in the tristate area," backed by their "75 years of industry experience" among staff.
- Exceptional Customer Service: This is a consistent theme in customer reviews. The staff, including Justin and "the boys," are described as "friendly and helpful," providing "excellent customer service" and treating customers "like family." One customer stated, "they always take care of me to the fullest."
- Expertise in High-End Bikes: The shop is trusted for purchases of "several high end bikes," indicating a deep knowledge of specialized and advanced cycling equipment.
- Proficiency with E-Bikes: Their ability to perform a "FANTASTIC job" on an e-bike, getting it "dialed in proper" and "everything working great again," is a significant highlight, catering to the growing e-bike market.
- Fast and Efficient Service: Customers consistently laud the "quick" service and the fact that bikes are returned "in about half the time that they had told me." They have "3 mechanics on staff" who are "professionally trained and schooled," enabling their rapid turnaround.
- Competitive and Fair Pricing: Reviews confirm that "prices are competitive with other shops," ensuring customers receive great value for the high quality of service and products.
- Knowledgeable Staff: The team possesses "deep knowledge of cycling technique, technology, and industry standards." They are "knowledgeable and friendly staff" who answer all questions and provide excellent advice.
- Strong Local Recommendation: Customers "wouldn’t recommend any other shop in the area over Hub City Cycles" and "would absolutely recommend these guys if you need help with your bike," highlighting strong local loyalty and satisfaction.
For those in Maryland looking to connect with Hub City Cycles, here is their contact information:
Address: 13148 Pennsylvania Ave, Hagerstown, MD 21742, USA
Phone: (301) 797-9877
Mobile Phone: +1 301-797-9877
Hub City Cycles is an exceptional choice for locals throughout Maryland, standing as a testament to consistent quality and outstanding customer care that has defined them since 1974. For residents of Hagerstown and the wider Maryland region, this store offers an unparalleled combination of expertise, efficiency, and genuine hospitality. Whether you're investing in a new "high end bike," needing a complex repair for your e-bike, or simply looking for a reliable tune-up to get your bike "dialed in proper," the dedicated team, especially Justin and "the boys," ensures you receive top-tier service. Their ability to deliver "fast service" that surpasses expectations, combined with competitive pricing and a truly friendly atmosphere, makes them a go-to destination. By choosing Hub City Cycles, Maryland cyclists are not just supporting a local business; they are entrusting their cycling needs to a team that consistently delivers on its promise of "great products and service," ensuring countless more happy rides across the beautiful landscapes of Maryland.
Hub City Cycles Photos










Hub City Cycles Location
Hub City Cycles
13148 Pennsylvania Ave, Hagerstown, MD 21742, USA
Hub City Cycles Reviews
Fantastic shop with great products and service. I have purchased several high end bikes from these guys and they always take care of me to the fullest. I wouldn’t recommend any other shop in the area over Hub City Cycles. Go see Justin and the boys to get yourself dialed in proper!
Jun 26, 2025 · Zane BardGreat shop!Staff is friendly and helpful.Dropped my cobra pro e bike off for a clean up and tune.Did a FANTASTIC job! Bike looks amazing,and it was filthy. Everything working great again,and nice smooth shifting.Would absolutely recommend these guys if you need help with your bike.Service was quick,and they returned the bike,ready to go, in about half the time that they had told me.Prices are competitive with other shops,and again,they did a great job on my bike!Already recommended them to my e bike buddies. See you again next spring! Thanks Hub City cycles!
Jun 07, 2025 · K !Nothing better than a rider owned company. Always has only the best bikes and parts in stock and great customer service too. If he doesn't have what you need, he'll do his best to get it for you. 10/10 would buy from his shop again.
Jun 26, 2025 · Jim GarrettI have been happy with all my interactions with the guys at Hub City. They answer my questions with out hesitation every time. They recently preformed a repair on my tri bike that I needed for a race and they had it done in just a few days. Excellent service all the way around!
Jun 26, 2025 · Mike LichtI started riding BMX pretty late in the game (I'm 50+) and I am sooooooo glad that I found this absolute gem of a shop. Not only was I able to purchase a park bike at a pretty fantastic price, but I was able to get lots of questions answered. The staff here is very knowledgeable and friendly and the owner Justin is absolutely stellar. As an older woman I'm pretty self conscious about my (lack of) skill level and knowledge about bmx and bikes in general. Justin has always made me feel welcome when I visit the shop and has NEVER ONCE been disrespectful or condescending to me when I'm asking my newbie questions. He treats me like a peer, and I appreciate that so much. I haven't had that experience at other bike shops, which is why I'm willing to drive an hour and 10 minutes to shop at Hub City. Their impeccable customer service has earned a loyal customer for as long as I'm able to ride a bike.
Jun 26, 2025 · Christine Garrett
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