Eastern Panhandle Bicycle Company Introduce
For residents of West Virginia, especially those in the beautiful Eastern Panhandle, Eastern Panhandle Bicycle Company in Martinsburg stands as a true local gem for all things cycling. This isn't just a bike shop; it's a community hub where passion for two wheels meets unparalleled expertise and genuinely friendly service. Whether you're a seasoned road cyclist tackling the rolling hills, a mountain biking enthusiast exploring the rugged trails, or simply looking for a comfortable cruiser to enjoy the local scenery, Eastern Panhandle Bicycle Company is dedicated to providing everything you need for an exceptional riding experience. Their commitment to supporting the local cycling scene, from offering top-tier products to providing meticulous service, makes them an indispensable resource for the West Virginia community.
What truly sets Eastern Panhandle Bicycle Company apart is their deep understanding that every rider's needs are unique. They pride themselves on a personalized approach, offering expert advice, a comprehensive range of bicycles from leading brands, and a service department that goes above and beyond. As highlighted by glowing customer reviews, their team, including "Buddy" and the owner, are known for their helpfulness, efficiency, and honest work. They've earned a reputation for being able to handle everything from routine maintenance to more specialized repairs, even for non-traditional cycling equipment like wheelchairs. This dedication to excellence and customer satisfaction solidifies their position as the go-to bicycle store in Martinsburg, ensuring that every local cyclist feels supported and confident on their ride.
Eastern Panhandle Bicycle Company is conveniently located at 805 E Moler Ave, Martinsburg, WV 25404, USA. This strategic address in Martinsburg makes it highly accessible for individuals throughout the Eastern Panhandle region of West Virginia, as well as those coming from neighboring areas. The location on East Moler Avenue ensures visibility and ease of navigation, whether you're arriving by car or even cycling to the shop for service or to explore their inventory.
For local users in West Virginia, the accessibility of Eastern Panhandle Bicycle Company is a significant advantage. Its position within Martinsburg, a major city in the Eastern Panhandle, means it serves as a central point for cyclists living in the surrounding towns and rural areas. Ample parking is generally available in such commercial settings, which is a considerable convenience, especially when transporting bicycles for repair or purchase. The straightforward access allows customers to seamlessly drop off bikes for service, browse the latest models, or pick up essential gear without unnecessary travel complications. This thoughtful placement underscores their commitment to being a readily available and dependable resource for the entire cycling community in West Virginia, encouraging more people to embrace cycling as a form of recreation, fitness, and transportation.
Services Offered:
- Bicycle Sales: Eastern Panhandle Bicycle Company boasts a vast selection of bicycles from major brands like Trek, Santa Cruz, Pivot, Fuji, Scott, Electra, and Surly. They specialize in mountain bikes and road bikes for serious cyclists, but also offer a range of recreational and fitness bicycles, as well as kids' bikes. They aim to beat any competitor's price on exact bike models.
- Comprehensive Bicycle Repair and Maintenance: They offer full-service repairs and maintenance for all major brands of bicycles. Their service center is noted as being highly up-to-date with top technicians. Services include everything from quick fixes like tire and tube replacement, as demonstrated by the efficient service on a wheelchair's tires, to more extensive repairs.
- Specialized Wheelchair Tire Service: A unique highlight from customer reviews is their ability to service non-standard cycling equipment, specifically replacing solid tubeless tires and tubes on wheelchairs. This demonstrates their versatile skill set and willingness to assist with diverse needs.
- Free Repair Estimates: Customers can bring their bicycle in at any time for a free estimate. The team will carefully review the bike's condition, explain critical issues, and outline choices and associated costs transparently.
- Parts and Accessories Sales: They carry a comprehensive inventory of bike parts and cycling accessories, including helmets, lights, tires, tubes, chains, and various cycling clothing and gear. If they don't have a specific bike or part in stock, they can often order it.
- Expert Bike Fitting: For bikes purchased from them, they offer professional fitting to ensure the bicycle is properly adjusted for optimal comfort, efficiency, and injury prevention, tailored to the rider.
- Indoor Trainer Sales: As mentioned by a customer, they also sell indoor trainers, providing solutions for year-round cycling, regardless of weather conditions.
- Outdoor Recreation Section: Beyond bicycles, they feature a full outdoor recreation section, including kayaks, hiking equipment, and footwear from brands like Keen and Merrell, making them a broader resource for outdoor enthusiasts.
Features / Highlights:
- Exceptional Customer Service: Customer reviews consistently praise the "excellent service" and highlight that the owner and staff, like "Buddy," are "super helpful and nice." This friendly and approachable demeanor creates a welcoming environment.
- Speed and Efficiency in Service: A key highlight is their quick turnaround time. The ability to replace tires and tubes in "no more than 15 min" and their general efficiency ensures minimal downtime for cyclists.
- Extensive Product Selection: They are commended for having "everything you could imagine" and the ability to order anything. This vast inventory includes bicycles from top brands and a wide array of parts and accessories.
- Support for Locally Owned Businesses: Customers actively encourage supporting this "locally owned business," which speaks volumes about the community's trust and appreciation for their contributions.
- Competitive Pricing: Their commitment to offering the "best prices in the area" and promising to "beat any competitors price on the exact bike" makes them a highly attractive option for value-conscious consumers.
- Voted "America's Best Bike Shop": The store has been voted "One of America's Best Bike Shops 5 Years in a ROW!" (or 2013, 2014, and 2015), indicating a consistent commitment to excellence recognized nationally.
- Expertise in Diverse Cycling Needs: Their ability to service a wide range of bikes, from high-end mountain bikes to road bikes, and even specialized items like wheelchair tires, showcases their broad technical skill and adaptability.
- Passionate and Knowledgeable Staff: The team consists of experts who are passionate about riding and can provide valuable insights and advice, ensuring customers make informed decisions. They "ride and use what they sell."
Contact Information:
- Address: 805 E Moler Ave, Martinsburg, WV 25404, USA
- Phone: (304) 263-3760
- Mobile Phone: +1 304-263-3760
For anyone in West Virginia, particularly within the Eastern Panhandle, Eastern Panhandle Bicycle Company is undoubtedly the most suitable choice for all cycling-related needs. Its strong reputation for "excellent service" and having a "super helpful and nice" owner and staff means that locals can expect a welcoming, informative, and hassle-free experience every time they visit. The emphasis on supporting locally owned businesses resonates deeply within West Virginia communities, and this shop genuinely embodies that spirit by consistently delivering on its promises.
Whether you need a quick tire change, a full-service tune-up, are looking to purchase a new bike from their extensive range of top brands, or even require specialized assistance for unique equipment like wheelchairs, their capable and efficient team, including "Buddy," is ready to assist. Their commitment to competitive pricing and their status as "America's Best Bike Shop" for multiple years running further solidify their standing as a premier destination. By choosing Eastern Panhandle Bicycle Company, you're not just buying a product or service; you're investing in a trusted local partner who is dedicated to enhancing your cycling adventures across the beautiful landscapes of West Virginia. They provide the expertise, variety, and customer care that truly make a difference for local cyclists.
Eastern Panhandle Bicycle Company Photos










Eastern Panhandle Bicycle Company Location
Eastern Panhandle Bicycle Company
805 E Moler Ave, Martinsburg, WV 25404, USA
Eastern Panhandle Bicycle Company Reviews
Excellent service. Ordered 2 new Schwalbe tires and tubes to replace the solid tubeless tires on my Tilite wheelchair. Buddy was able to pop them of and get the new ones on in no more than 15 min. Will definitely do my business with these guys from now on. 馃憤
Jun 05, 2025 路 FBOWHEELZ 2.0Nothing like supporting locally owned businesses! They have everything you could imagine and can order anything. I've personally bought a bike and indoor trainer, couldn't be happier. The owner is super helpful and nice!If you are wanting a nice bike stop in and check them out!
Feb 05, 2024 路 erik CobbGreat selection of bicycles, new and used - plus knowledgeable!!! Shopped there again today for a bike for my grandson.... still love that place.
Jun 07, 2025 路 Diana MaasI moved into the area two years ago and have recently taken my old bike out of mothballs. After riding it for a bit my tire went flat.I brought it in, was greeted an incredible mechanic who took the wheel, fixed the rot cause (Rim Tape had shifted), put a new tube and and then straightened the wheel.Needless to say, he didn't make me wait and did a fantastic job...even cleaned the rim while he was adjusting the spokes.Thank YouPaul
Jul 24, 2024 路 Paul J FarnbachI stopped at this bike shop looking for a bike for my son who had just started riding for a Mountain Bike Club in Martinsburg. The owner was knowledgeable and helpful in helping us select the right bike for him based on his activity level and height.A few months later we had an issue with the front fork. The owner started the warranty process but let us know that everything in the bike industry at this time was backlogged. A couple weeks later we heard back from the shop and though the manufacturer was unresponsive, the owner gave us the option of upgrading the fork at his cost and he installed it free of charge.Close to a year later we contacted the shop again. This time my son had cracked the frame on the bike. The owner had us bring the bike in and assured us that he would do what he could to try and help is out. He contacted the manufacturer and called us back within 3 days. We were given the option of a new frame or a credit toward a new bike. We opted for the frame and the owner started the task of switching everything over which I am sure is very time consuming. When I came to pick the bike up my son was overjoyed as the new frame was even better than the one we previously had!I have dealt with this shop for various things throughout the years from little parts needed urgently for a race weekend to bigger issues that I spoke of above. The owner of this shop does what he says and I am sure if you buy a bike from him you will also come to understand this. We support small business and are thankful that shops like this still exist. Thank you EP/BC!
Jan 31, 2024 路 Greg Joyce
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