Watt Cycleworks Introduce
In the vibrant and active community of Minneapolis, where cycling is embraced as both a recreational pursuit and a sustainable mode of transport, Watt Cycleworks stands out as a premier destination, especially for the rapidly growing segment of electric bicycle enthusiasts. This isn't just another bike shop; it's a specialized hub of knowledge, exceptional service, and a genuine passion for e-bikes, making it a standout choice for residents across Minnesota. From seasoned e-bike commuters to families looking for accessible ways to enjoy the outdoors, Watt Cycleworks is dedicated to ensuring every customer finds the perfect ride and keeps it performing flawlessly.
What truly sets Watt Cycleworks apart is their unwavering commitment to customer satisfaction, a philosophy deeply ingrained by owner Bill and his entire team. They understand that investing in an e-bike is a significant decision, and they strive to make the entire experience – from initial research and purchase to ongoing maintenance and unexpected repairs – as smooth and gratifying as possible. This dedication extends to providing excellent value, comprehensive support, and a level of personal care that consistently earns them glowing reviews from the Minneapolis cycling community. When you visit Watt Cycleworks, you're not just a customer; you're part of a community that loves to ride.
Watt Cycleworks is conveniently located at 4313 E 54th St, Minneapolis, MN 55417, USA. This accessible address in southeast Minneapolis makes it a practical destination for residents throughout the city and surrounding suburbs. Situated in a friendly neighborhood, the shop is easy to reach whether you're coming from South Minneapolis, Richfield, Bloomington, or even further afield in the Twin Cities metro area.
The location offers straightforward access for those transporting their e-bikes by car, with typically convenient parking options available. For local cyclists, the shop's position within a bike-friendly part of Minneapolis means it can be reached via existing bike lanes and neighborhood streets. This accessibility is crucial for e-bike owners, who might need specialized service or are looking to test ride different models. Watt Cycleworks' spot in Minneapolis ensures that their expert service and wide selection are within easy reach for the community they serve.
Watt Cycleworks specializes in electric bicycles, offering a comprehensive suite of sales and services, with a strong emphasis on getting and keeping e-bike riders on the road. They are a one-stop shop for everything related to e-bikes, from purchase to long-term maintenance.
E-Bike Sales: Watt Cycleworks carries a wide range of electric bicycles from various reputable brands. Their inventory includes popular models like Denago, Himiway, Bianchi, Rad Power, Velotric, Aima, Vvolt, Flyer, and Hiboy. They offer different styles of e-bikes, including fat tire models, commuter bikes, mountain bikes, cruisers, children's e-bikes, and even electric tricycles for adults, ensuring options for diverse needs and preferences.
Expert E-Bike Service and Repair: E-bike service is their specialty. They are equipped to fully service most e-bike brands, handling both mechanical and electrical work. This includes:
- Brake Service: Including repair and replacement of brake components.
- Tire/Tube Changes: Efficient flat tire repairs.
- Charging Issue Diagnostics: Troubleshooting problems related to power supply and charging.
- Electronic Diagnostics: For specific brands like Hiboy and Gotrax scooters, and general e-bike electrical issues.
- Component Replacement: Addressing issues with cracked brake handles, power supplies, and other parts.
- Warranty Service: They honor and facilitate warranty claims for brands they sell, ensuring customers are 150% satisfied.
- Tuning Services: They offer comprehensive tuning packages, including "Watt Level 1" and "Watt Level 2," which cover torqueing fasteners, adjusting brakes and shifting, minor wheel truing, bearing adjustments, drivetrain cleaning, and more.
Traditional (Non-Ebike) Bicycle Service: While specializing in e-bikes, Watt Cycleworks also provides service for traditional bicycles. With over 60+ years of bicycle industry experience on staff, they can handle a wide range of conventional bike service needs.
Scooter Services: They offer specific services for electric scooters, including tire/tube changes, brake services, and electronic diagnostics for Hiboy and Gotrax brands.
Accessory Sales and Installation: They stock various e-bike and bicycle accessories and offer free installation of accessories purchased from their shop.
Bike Assembly: All bikes purchased from Watt Cycleworks are professionally assembled (a significant value, often noted as $170). They also offer professional assembly for bikes purchased elsewhere.
Complimentary Adjustments and Warranty: Bikes purchased come with 1 year of complimentary adjustments and a full factory warranty, providing peace of mind to new owners.
E-Bike Rentals: Customers can rent e-bikes, allowing them to experience the joy and convenience of electric cycling before making a purchase commitment. They even offer free rentals as a perk for loyal customers facing service issues.
Watt Cycleworks stands out in the Minneapolis cycling scene for several compelling reasons, particularly its dedication to e-bike users and unparalleled customer commitment:
Exceptional Customer Service That Goes Above and Beyond: This is the most frequently praised aspect of Watt Cycleworks. Customers consistently use words like "incredible service," "amazing beyond words," and highlight the staff's willingness to "do everything they can to make things right." This includes rapid repairs (e.g., fixing a cracked brake handle in an hour for an excited child) and offering "extra perks" like free merchandise or e-bike rentals when issues arise. Owner Bill and his team genuinely care about customer satisfaction, aiming for "150% satisfied."
E-Bike Specialization and Expertise: Watt Cycleworks has positioned itself as the go-to expert for electric bicycles in Minneapolis. They have deep knowledge of e-bike mechanics and electronics, capable of servicing a wide range of brands, even those not sold by them. This expertise is crucial given the complexity of e-bikes, and it sets them apart from many traditional bike shops that may not be as equipped or willing to handle e-bike specific issues.
Value-Oriented Approach: The shop focuses on providing "dependable quality e-bikes that are more accessibly priced than most shops." This commitment to value means customers can find high-quality e-bikes, sometimes year-old models at a significant markdown, without compromising on performance or reliability. This emphasis on "e-bike for the value" is highly appreciated by customers.
Problem-Solving and Reliability: Even when issues arise, such as power supply problems covered under warranty, customers feel confident that Watt Cycleworks will resolve them. Their dedication to getting customers "back on their wheels properly" and their ability to figure out solutions for various e-bike brands underscores their reliability and commitment to their clientele.
Welcoming and Knowledgeable Staff: The entire team, from owner Bill to the service staff, is described as "incredible" and "knowledgeable." They are friendly, approachable, and willing to explain things clearly, making even those "not too familiar with fixing bikes or tires" feel comfortable and supported. This creates a no-pressure environment where customers can learn and make informed decisions.
Community Focus: While running a business, Watt Cycleworks embodies a community-minded spirit. Their efforts to make e-bikes accessible, their willingness to fix bikes they don't sell, and their generous approach to customer service encourage continuous support from the local cycling community.
Ready to explore the world of e-bikes or get expert service for your current ride? Here’s how you can connect with Watt Cycleworks:
Address: 4313 E 54th St, Minneapolis, MN 55417, USA
Phone: (612) 315-3978
It's always a good idea to call ahead, especially for service appointments or to inquire about specific e-bike models and availability. The friendly team at Watt Cycleworks looks forward to assisting you.
For residents of Minneapolis and indeed all of Minnesota, Watt Cycleworks is an exceptionally suitable and highly recommended destination for anyone interested in or owning an e-bike. In a state that values outdoor activity and increasingly embraces sustainable transportation, having a specialized shop with such a profound commitment to electric bicycles is a tremendous asset. Whether you're looking to purchase your very first e-bike to revolutionize your commute, like "The Orca" owner who now bikes exclusively to work, or you need fast, reliable service for an unexpected issue, Watt Cycleworks consistently delivers.
The unique blend of deep e-bike expertise, an impressive selection of models for every budget, and customer service that truly goes "above and beyond" sets them apart. Minnesotans appreciate genuine care and value, and Watt Cycleworks exemplifies this by making sure every customer is "150% satisfied," even throwing in "extra perks." This level of dedication, coupled with their ability to quickly fix issues and provide peace of mind through warranties, means less downtime for your ride and more time enjoying Minnesota's extensive trails and scenic routes. Choosing Watt Cycleworks means choosing a local business that is genuinely invested in your cycling enjoyment and committed to making e-biking accessible and reliable for the entire community.
Watt Cycleworks Photos










Watt Cycleworks Location
Watt Cycleworks
4313 E 54th St, Minneapolis, MN 55417, USA
Watt Cycleworks Reviews
Incredible service! My 11 year old son cracked his brake handle on his 2 day old EBike. These guys had it fixed and ready to go home with us within an hour. My son was elated to have it fixed so quickly after being quite sad about the break issue. Thank you so much Watts! Great company and their customer service is amazing beyond words! Highly recommend this company!!! Also very decent price for our repair which I was so so grateful!
Jun 04, 2025 · KellyI apologize in advance for the copious amounts of hyperbole in this review but I don’t care. Watt Cycleworks is my favorite bike shop hands down. Bill the owner and his whole team are incredible. I bought my first ebike AKA “The Orca” (this Denago, CLASS 3 Fat Tire) at Watt in June 2024 after some serious research and visiting quite a few shops. It was a year-old model so it was marked down to $1500 (current models are $2000). Every time someone asks about my ebike, I let them know it’s seriously the best purchase I’ve made in like 15 years. I pretty much bike exclusively to work now. It’s a fantastic commuter bike, can get up to 28 mph (34 mph downhill) on Level 5 assist, can travel roughly 80 miles on a charge when on Level 1 assist, and because of Watt, I got a ton of ebike for the value.Has it been perfect, no, as I’ve needed to navigate some power supply issues with the bike. However, the issue was covered under the two-year warranty (from date of purchase). What I love about Bill and his team though is that if something does go south, you genuinely feel that they want you 150% satisfied and will do everything they can to make things right by you. In addition to getting you back on your wheels properly, they’ll throw in some extra perks here and there like giving you some free merch or offering up a free rental on an ebike. It’s those kinds of things that embody great service and make you want to continue supporting this incredible little bike shop.
May 25, 2025 · Daniel MagnusonGreat jobs guys. I took my sons electric dirtbike to the guys over there did excellent job. He’s loving it and I also had him take care of my bike. Great job, reasonable Prices in excellent attitudes definitely will do business with them again
Jan 29, 2025 · Kevin DarlingWatt Cycleworks is great! I brought my Rad Rover in for some work on my rear wheel and breaks. Everyone was very knowledgeable and explained what needed to be done and why. My bike was there for less than 24 hours. I like how you make an appointment which helps with the turn around time. My bike rides like new again. They also have some great looking electric bikes for sale.
Jul 03, 2025 · Peter SageJust a great experience.Thank you Mike and Bill.Mike showed us the E bikes we were interested in, explained the features with absolutely zero pressure. Just folks hanging out talking about bikes.Want to test ride any of their bikes? No worries. Hand them your license and sign a waiver. They hand you a bike and a helmet. That’s it 🙂If you haven’t driven an AIMA e-bike, try one before you buy. We tried the Santa Monica, then went to other shops for test rides. Came back to WATTS for the AIMA. We noticed big differences compared to other e-bikes. Choice was clear.WATT Cycleworks will be our go-to bike shop now and in the years to come.
Apr 01, 2025 · Jason Latts
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