Ultech Ebike

For electric bike enthusiasts and all cyclists across Nevada, keeping your ride in top condition is key to enjoying our state's diverse landscapes. When it comes to specialized e-bike needs or general bike maintenance, finding a reliable local shop is paramount. Ultech Ebike, located in Las Vegas, aims to be a resource for these very needs, particularly for those quick fixes that get you back on the road or trail.

In the ever-growing world of e-bikes, technical support and local service can sometimes be a complex landscape. Ultech Ebike positions itself as a local service provider in Las Vegas that can handle a range of bike repair needs. While their online sales and technical support for certain components might present challenges, their physical location has proven beneficial for immediate, in-person service requirements. For instance, a customer highlighted their quick and helpful assistance with "last minute tube and tires on my mountain bike," indicating a capacity for practical, on-the-spot repairs that are essential for local riders. This dual aspect of their operation—online retail and local service—makes them a unique entity in the Nevada cycling scene.

Ultech Ebike is situated at 3111 S Valley View Blvd STE R-101, Las Vegas, NV 89102, USA. This location places them in a commercial and industrial area of Las Vegas, relatively central within the broader metropolitan area. Valley View Boulevard is a significant north-south artery, providing generally straightforward access from various parts of the city.

For locals in Las Vegas, the store's position on S Valley View Blvd offers reasonable accessibility by car, and parking facilities are typically available within the complex where they are located. While this isn't a bustling retail street, its practicality for service-oriented visits is clear. Being in a central area means that cyclists from different neighborhoods across Las Vegas can reach the shop without excessive travel. For those specifically seeking in-person bike service, the physical address provides a tangible point of contact, contrasting with purely online retailers and offering a local option for quick turnarounds on repairs like tire and tube replacements.

Ultech Ebike offers a range of services primarily focused on bicycle sales and repair, with a particular emphasis on electric bikes and related components. Based on their online presence and customer feedback, their service capabilities at their physical location appear to be geared towards hands-on mechanical work.

• General Bike Service & Repair: Ultech Ebike states that they service all bike brands. Their technicians handle various types of bicycles, from standard bikes to mountain bikes and e-bikes. This includes routine maintenance and more complex repairs.

• Tune-Up Packages: They offer various tune-up packages, such as a "Standard Tune-Up," "Mountain Bike Tune-Up Package," and a more comprehensive "Complete Overhaul." These packages typically cover lubrication, brake and derailleur adjustments, chain and brake pad inspections, wheel truing, and bolt torque checks.

• Individual Service Items: Customers can also opt for specific services like tire/tube installation, spoke replacement, wheel truing, brake adjustments, chain installation, and derailleur adjustments. This is evidenced by a customer needing "last minute tube and tires on my mountain bike."

• E-Bike Sales (Online Focus): Ultech Ebike appears to primarily sell electric bikes through online channels, offering various types of e-bikes including cargo, commuter, folding, and fat-tire models, from brands like Nakto, Frey, C3Strom, and Eunorau. They also mention being USA-based with their headquarters in Las Vegas.

• Parts and Accessories Sales: Alongside complete bikes, they also sell bike parts, tires/tubes, wheels, accessories, clothing, helmets, and shoes.

• Professional Fit Service: They state they offer a "professional fit service" to precisely dial in a rider's machine for optimal comfort and performance.

• Online Customer Support (Mixed Reviews): For online purchases, they offer a "1 Year Product Warranty" and options for extended protection. However, some customer feedback indicates challenges with technical support for third-party components bought through their online channels, with some being referred back to overseas manufacturers.

Ultech Ebike presents several features that may appeal to certain customers, particularly those seeking local hands-on bike service. However, it's important to consider all aspects of customer feedback.

• Local Bike Service Capability: For residents of Las Vegas, the physical location provides a place to bring bikes in for direct service and repair. This is a significant advantage over purely online retailers, as it allows for immediate, in-person assistance for mechanical issues.

• Quick Assistance for Basic Repairs: A positive highlight from a customer review indicates their capacity to provide fast help for common issues like "last minute tube and tires on my mountain bike." This suggests they can be a reliable option for quick, essential fixes.

• "Super Cool People" (for local service interactions): The positive review specifically praises the local staff as "super cool people," implying a friendly and approachable demeanor when interacting directly with customers for service needs.

• Range of Mechanical Services: Their stated services include various tune-up packages and individual repairs, indicating a breadth of mechanical capability for different bike types, including mountain bikes.

• Online E-Bike Selection: While their local service is key, their online platform offers a variety of e-bike models and brands, potentially providing options for those looking to purchase new electric bicycles.

• USA-Based Headquarters: Being headquartered in Las Vegas, Nevada, positions them as a domestic company, which might appeal to customers who prefer supporting local businesses.

However, it is crucial to acknowledge that some customer experiences, particularly concerning online purchases and technical support for specific components, have been negative. Issues cited include a lack of effective technical support for items sold through Amazon (referring customers to overseas manufacturers), discrepancies in parts provided (e.g., incorrect plug types), and a perceived lack of installation/service manuals. This suggests that while their local physical service may be helpful, online support for complex technical issues might be inconsistent.

To connect with Ultech Ebike, you can use the following contact information:

Address: 3111 S Valley View Blvd STE R-101, Las Vegas, NV 89102, USA

Phone: (725) 333-6987

For residents of Nevada, Ultech Ebike presents itself as a local option for bicycle service and repair, particularly for e-bikes. While their business model appears to involve a significant online retail component, their physical location in Las Vegas can be a practical resource for immediate, hands-on mechanical assistance. For situations requiring a quick repair, like a flat tire or a last-minute adjustment, the positive feedback on their in-person service suggests they can be a helpful local contact.

Cyclists in Nevada looking for a physical shop to handle their mountain bike tune-ups or needing prompt attention for basic fixes might find Ultech Ebike beneficial. As with any service, it's advisable for customers to communicate their specific needs clearly and manage expectations, particularly when dealing with complex technical support for online-purchased components from various manufacturers. Ultimately, for quick mechanical assistance and a local touch in Las Vegas, Ultech Ebike offers a convenient option to keep your wheels turning.

Ultech Ebike

3111 S Valley View Blvd STE R-101, Las Vegas, NV 89102, USA