Neighborhood Bike Shop - Greenhaven

Hello, California cyclists! When it comes to maintaining your beloved bicycle, or venturing into the world of electric bikes, finding a reliable and professional local shop is paramount. Neighborhood Bike Shop - Greenhaven in Sacramento, CA, has been a part of the local cycling community, providing services for a range of bicycle needs. This establishment has recently come under new ownership as of January 2025, with Damian at the helm, bringing a fresh perspective and a commitment to serving the diverse needs of Sacramento's riders. This article will offer a detailed look at Neighborhood Bike Shop - Greenhaven, including its location, the services it provides, and how the new ownership is working to shape its reputation and customer experience, all based on publicly available information and recent customer feedback.

Neighborhood Bike Shop - Greenhaven aims to be a cornerstone for cyclists in the Greenhaven and broader Sacramento area. In a city where cycling is a popular form of transportation, recreation, and fitness, having a trustworthy bike shop is essential. The new ownership by Damian, as of January 2025, signifies a renewed focus on providing quality service and building strong customer relationships. While recent customer experiences reflect a period of transition, the presence of positive feedback for the new owner highlights a dedication to improving the shop's offerings and reputation. Neighborhood Bike Shop - Greenhaven strives to cater to various cycling disciplines, from casual riders to those focused on fitness and sports performance, ensuring that whether you ride a traditional bike or an e-bike, your needs can be addressed. They are committed to providing a professional and courteous environment for all who walk through their doors.

Neighborhood Bike Shop - Greenhaven is conveniently located at 364 Florin Rd, Sacramento, CA 95831, USA. This address places it strategically within the Greenhaven area of Sacramento, making it easily accessible for residents within the immediate vicinity as well as from surrounding communities. Florin Road is a well-known artery, ensuring straightforward navigation to the shop. Its position within a local commercial area typically provides ample parking, which is a significant advantage for customers bringing in their bicycles for service or picking up new purchases. This ease of access contributes to the shop's role as a convenient and practical resource for daily cycling needs across the Sacramento region of California.

The shop's location in the Greenhaven district allows it to serve a community that appreciates local businesses and outdoor activities. Its proximity to various residential areas means that many local cyclists will find it to be their most convenient option for bicycle repairs, maintenance, and accessories. The accessibility of Neighborhood Bike Shop - Greenhaven underscores its commitment to serving the local Californian community efficiently, aiming to be a consistent and reliable choice for bicycle owners. They operate with convenient hours, open from 10 AM to 6 PM Monday through Saturday, and 11 AM to 5 PM on Sundays, providing flexibility for customers.

Neighborhood Bike Shop - Greenhaven provides a comprehensive array of services catering to a wide spectrum of bicycle repair and maintenance needs for both traditional and electric bikes. Their service structure is designed to offer various levels of care, from essential tune-ups to more intensive overhauls, along with individual common services.

• Tune-Up Packages: They offer tiered tune-up services, including a "STANDARD TUNE-UP" ($175 + Parts), an "ADVANCED TUNE-UP" ($275 + Parts), and an "OVERHAUL TUNE-UP" ($400 + Parts). These packages progressively include services such as front and rear derailleur adjustments, brake adjustments, wheel truing, bearing adjustments, safety checks, general cleaning, and lubrication. An additional $25 charge applies for e-bikes within each tune-up tier, acknowledging the specialized nature of electric bicycle components.

• Common Services: The shop offers individual services for specific repair needs. These include, but are not limited to, "Bearing adjust" ($20), "Brake adjust" ($20), "Chain install" ($15), "Derailleur adjust" ($20), "Spoke replacement" ($30), and "Tube/Tire install" ($15-$30). They also handle "Wheel truing" ($25) and more involved tasks like "Bike build in box" ($125) and "Pack to ship" (starting at $100).

• Drivetrain Cleaning: The Advanced Tune-Up explicitly details a "Drivetrain Clean," which involves the removal and cleaning of the crank, front and rear derailleur, cassette, and chain, ensuring optimal performance of these critical components.

• E-Bike Service: The shop has the capability to service e-bikes, as indicated by the additional charge for tune-ups and general discussions regarding e-bike-specific issues. This shows their commitment to adapting to the growing electric bike market.

• Installation Services: They offer installation services for various components, including brake calipers, brake shoes, cables, chains, derailleurs, fenders, and racks, along with specialized services like tubeless tire setups.

• Extended Service Plans: For new bikes purchased within 90 days, Neighborhood Bike Shop offers 3-Year ($300, $400 for e-bikes) and 5-Year ($500, $600 for e-bikes) service plans, providing unlimited basic tune-up services as a long-term maintenance solution.

While the service list is comprehensive, recent customer feedback suggests that clear communication about costs and necessary repairs, particularly for additional work found during assessment, is an area of active focus for the new ownership.

Neighborhood Bike Shop - Greenhaven offers several features and highlights that define its approach to serving the cycling community, alongside insights into its current operational ethos under new ownership.

• New Ownership and Renewed Focus: As of January 2025, the shop is under the new ownership of Damian. This brings a fresh start, and positive reviews highlight Damian as "very helpful and knowledgeable," "courteous, respectful, and patient." This signifies a commitment to improving the customer experience and building trust.

• Comprehensive Service Offerings: The shop advertises a detailed menu of services, from basic tune-ups to full overhauls, indicating their capacity to handle a wide range of mechanical issues for various types of bicycles, including mountain, road, hybrid, and electric bikes. They also carry a range of bike models and accessories.

• E-Bike Capabilities: With specific pricing for e-bike tune-ups and the owner's background (Damian Gonzalez is listed as the Greenhaven Store Manager and NBS Marketing, and is a "Former pro triathlete and mountain biker"), the shop aims to cater to the increasing demand for electric bicycle maintenance and support. Damian also has "a wealth of knowledge" for those looking to "improve their fitness / sports performance on the bike."

• Focus on Customer Satisfaction (under new ownership): The positive review for Damian emphasizes his excellent customer service, patience, and respect, especially for women in a potentially intimidating environment. This suggests a dedicated effort to provide a welcoming and supportive experience for all customers, aiming to build a strong, trustworthy reputation.

However, it is important to acknowledge a previous negative review from February 2025 (shortly after the stated ownership change) which describes significant issues with unauthorized charges and a lack of transparency regarding rising costs for repairs, culminating in a much higher bill than initially quoted. This highlights that while the new ownership aims for a positive direction, managing customer expectations and ensuring clear communication about all additional costs before proceeding with work will be critical for the shop's long-term success and customer trust.

For those in Sacramento and the wider Californian region looking to connect with Neighborhood Bike Shop - Greenhaven, here is their essential contact information:

Address: 364 Florin Rd, Sacramento, CA 95831, USA

Phone: (916) 424-2453

Mobile Phone: +1 916-424-2453

Their operating hours are convenient for most schedules: Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM. It is highly recommended to call ahead to discuss your specific bicycle needs, inquire about current pricing, and ensure clear communication regarding any potential additional repairs, particularly given recent feedback.

In conclusion, Neighborhood Bike Shop - Greenhaven is positioned as a key local resource for cyclists in Sacramento, California, particularly under its new ownership by Damian since January 2025. For residents in the Greenhaven area and beyond, this shop offers a comprehensive suite of repair and maintenance services for a wide variety of bicycles, including the increasingly popular electric bikes. The stated commitment to excellent customer service, coupled with the new owner's knowledge and respectful approach, signals a positive direction for the business.

While the transition has seen some challenges regarding communication on pricing, the shop's detailed service menu and the new owner's expertise in cycling and fitness suggest a strong foundation for future growth and improved customer satisfaction. For Californians looking for a local bike shop that strives to be knowledgeable, professional, and accessible, Neighborhood Bike Shop - Greenhaven presents itself as a convenient option. Clear communication with the staff about your bike's needs and estimated costs will ensure a smooth experience as you rely on them to keep your wheels spinning across California's diverse cycling landscapes.

Neighborhood Bike Shop - Greenhaven

364 Florin Rd, Sacramento, CA 95831, USA