ERIK'S - Bike Board Ski Introduce
For decades, ERIK'S - Bike Board Ski has been a cornerstone of Minnesota's vibrant outdoor recreation community, and the Maple Grove location is a shining example of their commitment to quality and customer service. Located in the heart of Maple Grove, this store is far more than just a place to buy a bicycle; it's a comprehensive hub for cycling enthusiasts, winter sports adventurers, and anyone looking to embrace the active Minnesota lifestyle. From the latest e-bikes and cutting-edge mountain bikes to high-performance skis and snowboards, ERIK'S offers an unparalleled selection from top brands. What truly sets them apart, however, is their dedication to providing expert guidance and exceptional service. Whether you're a seasoned rider, a family looking for recreational gear, or someone new to the world of cycling or winter sports, the team at ERIK'S in Maple Grove is equipped to help you find exactly what you need. This article will delve into the various facets that make ERIK'S - Bike Board Ski in Maple Grove an indispensable resource for local Minnesotans, highlighting their accessible location, diverse services, and unique features that enhance the customer experience.
The ERIK'S - Bike Board Ski store in Maple Grove is strategically located at 6850 Hemlock Ln N, Maple Grove, MN 55369, USA. This prime address ensures excellent accessibility for residents throughout Maple Grove and the wider Twin Cities metropolitan area. Maple Grove itself is a bustling suburban hub with well-maintained roads and easy connections to major highways like I-94 and I-494, making it convenient for customers traveling from various parts of Minnesota. The location on Hemlock Lane N is typically easy to find, often situated within a retail area that provides ample parking. This means that whether you're driving in for a quick repair, to browse the extensive selection, or to pick up a new bike, the logistical aspect of visiting is straightforward and hassle-free. The convenience of its location contributes significantly to why so many Minnesotans choose ERIK'S as their go-to destination for all things cycling, snowboarding, and skiing. It’s a spot that’s easily woven into the daily routines of locals, making it simple to pop in for advice, service, or new gear whenever the need arises.
ERIK'S - Bike Board Ski in Maple Grove provides a wide array of services that cater to every aspect of cycling and winter sports, ensuring that customers receive comprehensive support for their equipment. Their commitment extends far beyond just selling products, encompassing maintenance, repairs, and personalized guidance. Here are some of the key services offered:
- Extensive Bike Sales: They offer a vast selection of bicycles, including road bikes, mountain bikes, hybrid bikes, kids' bikes, and a particularly strong focus on electric bikes (e-bikes). They are noted as a leading Specialized bicycle dealer in the country, also stocking brands like Aventon, Rocky Mountain, BMC, Cervelo, and Haro.
- Expert Bike Service and Repair: ERIK'S prides itself on quality service for all bikes, from brand new models to old favorites. Their certified technicians handle everything from basic flat fixes, derailleur and brake adjustments, and drivetrain lubrication to more complex repairs like disc brake rotor truing, wheel truing, and suspension lubrication.
- Bike Sizing and Fitting: Understanding that a properly sized bike is crucial for comfort and performance, ERIK'S offers professional bike sizing services to ensure the best fit for each rider.
- Winter Sports Equipment: From mid-October through February, the Maple Grove location transforms into a winter sports haven, stocking a wide range of skis, snowboards, outerwear, bindings, and accessories from top brands like Burton, Ride, K2, 32, Capita, Union, Salomon, Helly Hansen, and Spyder.
- Ski and Snowboard Tuning: During the winter season, they provide essential tuning and waxing services to keep skis and snowboards in optimal condition for the slopes.
- Kids' Lease Programs: Recognizing that children grow quickly, ERIK'S offers convenient lease programs for kids' downhill skis, allowing families to manage equipment costs effectively.
- Accessory and Apparel Sales: Beyond the main equipment, they carry a comprehensive selection of cycling accessories (helmets, lights, locks, bags, racks, tires, tubes), apparel (jerseys, shorts, gloves, socks), and protective eyewear.
- Electric Bike Support: With the growing popularity of e-bikes, ERIK'S offers specialized services including firmware updates and maintenance tailored to electric bike systems.
- Service Plans: They offer both Standard and Performance Service Plans for analog and electric bikes. These plans cover labor for various maintenance tasks like tune-ups, brake bleeds, suspension oil changes, and tubeless sealant replacements, providing peace of mind for recurring maintenance.
- Installation Services: They can install a variety of accessories, from training wheels to bar tape, ensuring they are correctly fitted to your bike.
ERIK'S - Bike Board Ski in Maple Grove stands out due to several distinguishing features and highlights that contribute to its strong reputation among Minnesotans. These aspects showcase their dedication to providing a superior customer experience and comprehensive product offerings:
- Exceptional Customer Service: As highlighted by recent customer reviews, the Maple Grove location has significantly improved its customer service, with staff members like Gerrard (Service Manager) and the new store manager being specifically commended for their attentiveness, knowledge, and positive attitudes. This focus on care ensures a welcoming and helpful environment.
- Vast Inventory and Top Brands: ERIK'S boasts one of the best selections of bikes in the Midwest, including being the #1 Specialized bicycle dealer in the country. This means customers in Maple Grove have access to a wide array of high-quality bikes and gear from leading manufacturers. During the winter, their inventory of skis and snowboards from top brands is equally impressive.
- Expert and Passionate Staff: The team at ERIK'S is not just sales associates; many are avid cyclists, snowboarders, and skiers themselves. This personal passion translates into genuine, knowledgeable advice and personalized recommendations, as noted by customers who appreciate staff members like Marex for listening to their needs.
- Efficient Service Turnaround: Customers have praised the speed and efficiency of service, from purchase to inspection and home delivery. This quick turnaround ensures that customers can start enjoying their new equipment or get back on the road or slopes with minimal delay.
- Holistic Outdoor Sports Focus: Unlike many shops that specialize in just bikes or just winter sports, ERIK'S offers a comprehensive solution for both. This multi-sport approach makes it a convenient one-stop shop for active Minnesotans throughout the year.
- Commitment to Quality and Transparency: While assembly fees may apply, ERIK'S aims for transparency in pricing and backs its products and services with a commitment to quality. They effectively address product issues, contributing to a loyal customer base.
- Community-Oriented Approach: ERIK'S has a long history in Minnesota, demonstrating a deep understanding of local needs and fostering strong relationships within the community. Their dedication to improving the customer experience reflects this commitment to their local clientele.
For all your cycling and winter sports needs, or to simply get in touch with the knowledgeable team at ERIK'S - Bike Board Ski in Maple Grove, here is their contact information:
Address: 6850 Hemlock Ln N, Maple Grove, MN 55369, USA
Phone: (763) 391-7888
Mobile Phone: +1 763-391-7888
We recommend calling ahead for specific service inquiries or to confirm store hours, especially during peak seasons for bikes or winter sports. Their friendly staff will be happy to assist you with any questions about their products, services, or current inventory.
ERIK'S - Bike Board Ski in Maple Grove is undoubtedly an ideal choice for locals in Minnesota, standing out as a premier destination for their outdoor adventure needs. Its suitability stems from a combination of factors that resonate deeply with the active, value-conscious, and community-minded nature of Minnesotans. The store's commitment to significantly improved customer service, as evidenced by recent glowing reviews, ensures that every visit is productive and pleasant. Locals appreciate the staff's genuine passion and expertise, feeling confident that they are receiving personalized and informed advice, whether they are purchasing a new e-bike for commuting, gearing up for a family ski trip, or seeking a quick repair for their beloved mountain bike. The vast selection of top-tier brands for both cycling and winter sports means that Minnesotans don't have to travel far or compromise on quality, finding everything they need under one roof. Furthermore, the convenience of its Maple Grove location with easy accessibility and ample parking makes it a practical choice for busy schedules. The efficient turnaround times for services mean less downtime from their favorite activities. For Minnesotans who embrace the state's four distinct seasons with cycling, snowboarding, and skiing, ERIK'S in Maple Grove serves as a trusted, reliable, and continuously improving local resource that truly understands and caters to their active lifestyle.
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ERIK'S - Bike Board Ski Location
ERIK'S - Bike Board Ski
6850 Hemlock Ln N, Maple Grove, MN 55369, USA
ERIK'S - Bike Board Ski Reviews
I've been a long time customer of Erik's in Maple Grove and their customer service and attitude have improved greatly this year. Gerrard, the Service Manager cares about the service that his customers receive and the new store manager (sorry, I forgot his name) is excellent. I seldom write reviews however the customer experience has improved greatly at this store and I wanted to take the time to acknowledge it.
May 26, 2025 · Dennis AshenfarbWe have shopped here before and will continue to make this our go-to bike shop. This time we worked with Marex. He listened to our bike needs and found a good option that worked for our needs and price range. The turnaround from purchase to inspection to bringing our new bike home was so fast. We've already been on our inaugural ride. Thanks Erik's!!
May 12, 2025 · Nicole LodahlWent into the bike shop on a Sunday (today) to get an estimate on a bike we bought about 5 years ago and to buy a new bike. Noticeably they were a little busy with people test riding bikes and picking up bikes so we patiently waited our turn yet no one approached us so I decided to wait in line because people who came in after us were being helped before us. Then as I was waiting in line, there was another gentleman waiting behind me and the salesperson (bald guy) calls the person behind me to check him out. Mind you, the salesperson doesn’t even know what I needed help with yet but proceeded to call this gentleman forward. The gentleman was kind enough to point out that CLEARLY I was ahead of him but I kindly just let him know to go ahead. Then when he was done, a couple came back from a test ride and he flys past me saying he needs to check on them so I told him do what you gotta do at this point cause I’ve already been waiting. Then when he does assist myself and fiancé, it felt rushed, and he was ready to help the next person. He eventually gave us a quote on the bike we bought WITHOUT even taking a look at it and just pulled it up on their computer and proceeded to tell us we were better off selling on marketplace. Now what makes me mad is the fact that there was another customer there that came in the same time as us to get his bike estimated and this salesperson took the time to actually evaluate his bike and overall gave him his time to help him with browsing as well. I also want to mention that we asked about a bike trailer since we need a new one and he recommended one to us but we were looking for one that can hold more than two bikes and when that was mentioned, he proceeds to tell us there are options out there and will be more expensive. Why mention the expensive part? We never even gave him a budget or asked for a budget friendly one so why is he mentioning the word expensive? Overall, this experience has left a very bad taste because when we purchased our bikes awhile ago, the person then was so friendly and kind. We never felt like we were being judged based on how we looked. I won’t be going back and will purchase my new bike elsewhere. Lastly I will add the salesperson apologized for the wait but it still does not excuse how he treated me. Yes you’re busy but be fair on how you’re assisting each customer.
Jun 15, 2025 · Jazzy SWent in the maple grove location a couple months ago in need of a new bike chain. 20 min later they quoted me $550!! “They said I need new cables, tires basically everything and my bike wasn’t safe to ride & I may as well get a new bike. I said i would think about it. I walked out of the store with the broken chain dangling in the spokes. NOT one out of the three adult men held the door for me as I struggled out the door & put my bike on it’s rack..I was the only customer in the store. Yesterday I drove to gear west in long lake. They put a new chain on (cost me 40$) they filled my tires, looked at my cables & said “they were perfectly fine”..3 men saw me walk in to their bike shop with ONLY dollar signs in their eyes! Which is fine but next time HOLD THE DOOR FOR A LADY!! Lived in maple grove over 20 years, bought every bike our family has ever owned from your shop. Never again. Buyer beware, you are only a dollar sign to these people!
May 07, 2025 · Lisa NeubergerGreat experience with Erik's. Although my repair cost more than the original estimate, they discovered other things that needed to be fixed. They called me to let me know, and get my approval before they proceeded. Bike looks and functions great.
Apr 05, 2025 · Tim Hanson
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