Crossroads Cycling Co

For individuals throughout North Carolina, whether you're a seasoned enthusiast seeking the perfect gravel bike, a daily commuter looking for an efficient electric ride, or a family wanting to explore the beautiful trails around Statesville, finding a trustworthy and passionate **bicycle store** is essential. It's more than just a transaction; it's about connecting with experts who share your love for cycling and are genuinely invested in your riding experience. In Statesville, **Crossroads Cycling Co** stands out as a beacon of excellence, consistently praised for its knowledgeable staff, exceptional service, and unwavering dedication to getting every customer set up with exactly what they need.

One appreciative customer, a retired business professional, perfectly articulated the essence of Crossroads Cycling Co, stating, “Amazing staff. They asked the right questions and fit me with exactly the e bike I needed. I am retired, but come from a business where I learned to recognize the difference between simply doing a job, and having passion for a job. These folks have passion, and the ensuing knowledge, to set you up well.” This glowing review highlights the core philosophy of the shop: a profound passion for cycling that translates into superior customer care and accurate, personalized recommendations. This isn't just a place of business; it's a place where genuine enthusiasm drives expert service.

Another fervent supporter couldn't recommend Crossroads Cycling Co highly enough: “If you are looking for the best possible bike and/or accessory purchasing experience and beyond, I cannot recommend Crossroads Cycling Co. highly enough. They exceed my expectations in every area. The gentlemen always go above and beyond to make us feel welcome and in taking care of whatever we need. They have a passion for cycling, and for their customers to love it as much as they do. Their kindness and care go far beyond the purchase, too. Check them out- I promise, you will not regret it!” This strong endorsement underscores the commitment of the team to not only meet but exceed customer expectations, building lasting relationships that extend far past the initial sale. For locals in North Carolina, this means finding a **bicycle store** that truly cares about their journey on two wheels.

Conveniently nestled in **Statesville, North Carolina**, **Crossroads Cycling Co** is strategically located to serve the broad cycling community across the region. You'll find this highly-regarded **bicycle store** at **124 W Broad St, Statesville, NC 28677, USA**. Its prime location on West Broad Street ensures easy accessibility for residents of Statesville and surrounding areas in Iredell County and beyond. Being situated on a main thoroughfare provides excellent visibility and straightforward navigation for customers. Crossroads Cycling Co also operates other locations, but this Statesville shop serves as a vital local hub. The ease of access, combined with a welcoming storefront, makes visiting for a bike purchase, service appointment, or accessory browse a convenient and pleasant experience for any North Carolina cyclist.

At **Crossroads Cycling Co**, you'll find a comprehensive array of services designed to cater to every facet of your cycling journey, from selecting your first bike to keeping your seasoned ride in peak condition. As a full-service **bicycle store**, they are equipped with the knowledge and tools to handle a wide range of needs. Here’s a detailed look at what they offer:

• New Bicycle Sales: They offer a wide selection of bikes across various categories, including Road, Mountain (full suspension, hardtail, trail, cross country, downhill, fat bikes, dirt jump/slopestyle), Gravel, City (comfort, recreation, urban, commuter, cruiser, active, fitness), and Children's bikes (Precaliber series). They also have a strong focus on Electric Bikes (e-MTB, e-Road, e-City, e-Cruiser, e-Cargo). They carry popular brands like Trek, Electra, Specialized, Liv, Giant, Transition, Cannondale, Factor, and Scott.
• Electric Bike (E-Bike) Sales and Expertise: A particular highlight, as noted by a customer, is their ability to accurately fit individuals with the right e-bike, demonstrating specific knowledge in this growing segment.
• Professional Bike Repair & Tune-ups: Their team of "professionally trained technicians" provides comprehensive bike maintenance and repair services. They offer free, no-obligation estimates and ensure your bike is in good hands for anything from a "minor adjustment to a major overhaul."
• Tune-Up Package Options: They provide structured tune-up packages for varying levels of service:
  • Wash, Lube, & Inspect ($39.99): Basic cleaning, lubrication, and a 47-point inspection.
  • Level 1 Tune-Up ($99.99): Includes Level 1 plus brake and shifting adjustments, headset, bottom bracket & hub adjustments, and cable/chain lubrication.
  • Level 2 Tune-Up ($149.99): Builds on Level 1, adding drivetrain removal and degreasing, wheel truing, and a detailed bike wash and polish. This is their "GO-TO" package.
  • Level 3 Tune-Up ($319.99): Their most comprehensive service, including full bike disassembly, overhaul of bearings (headset, bottom bracket, hubs), new cables and housing, polishing frame & fork, and a $20 value for grips/bartape.
• A La Carte Bike Repairs: For specific, minor fixes or adjustments outside of tune-up packages.
• Pick-up and Delivery Service: Available in a limited service area, recognizing that customers' time is valuable.
• Bike Fitting Services: Ensuring that riders are "on the right bike to meet your needs and the right frame size for a comfortable, safe cycling experience."
• Accessories, Parts, Clothing, Helmets, & Shoes Sales: A comprehensive selection of cycling essentials and upgrades. This includes vital tools, lubricants, cleaning products, work stands, and various apparel and safety gear.
• Kids Bike Trade-Up Program: While details are not fully public, this indicates a commitment to supporting growing young riders.
• Service Member Discount: A benefit for military personnel, first responders, and teachers (details not fully public).

What truly makes **Crossroads Cycling Co** a leading **bicycle store** in Statesville and across North Carolina? It's the unique combination of their deep cycling expertise, unwavering customer focus, and passion for the sport. Here are some of their most notable features and highlights:

• Passionate and Knowledgeable Staff: Consistently praised by customers for their genuine "passion for a job" and cycling, leading to "ensuing knowledge" that helps customers choose "exactly what I needed." The team is described as "amazing," "friendly," and "crazy about cycling."
• Exceptional Customer Service: They go "above and beyond to make us feel welcome and in taking care of whatever we need," ensuring the "best possible bike and/or accessory purchasing experience and beyond."
• Expert Bike Fitting: A key highlight is their ability to "fit me with exactly the bike I needed" and ensuring you're "on the right bike… and the right frame size," which is crucial for comfort, safety, and performance.
• Comprehensive Product Range: They offer a vast selection of bikes (road, mountain, e-bikes, kids', etc.) and all necessary accessories, parts, and apparel from top brands like Trek, Electra, Specialized, and more.
• Value and Competitive Pricing: They offer "great value... through competitive pricing" and a "Low Price Promise" to match or credit the difference if a lower local price is found within 30 days.
• Professional and Varied Service Options: From simple adjustments to full overhauls across three tune-up packages, their "professionally trained technicians" handle all repair needs "quickly and accurately."
• Convenience Services: Offering bike pick-up and delivery (in a limited area) and encouraging online shopping with free in-store pickup demonstrates their commitment to customer convenience.
• Community Focus: Their passion extends to wanting "their customers to love it as much as they do," suggesting a desire to foster the local cycling community.
• Supportive for All Riders: They proudly serve "all types of cyclists, including new and veteran riders, road and mountain aficionados, and recreation and transportation cyclists," ensuring everyone feels welcome.
• Experienced Leadership: The team includes individuals with extensive backgrounds in cycling, from former pro racers to those actively involved in cycling clubs and charity rides (e.g., Matt Winnicki, Rick Workman, Angela Carleton).

Ready to experience the exceptional service and wide selection at Crossroads Cycling Co? Whether you're looking for a new bike, expert repair, or just some friendly advice, reaching out to them is simple. Here's their contact information for the Statesville location:

Address: 124 W Broad St, Statesville, NC 28677, USA

Phone: (704) 380-2708

Website: www.crossroadscyclingco.com

Statesville Store Hours:

• Monday: 11:00 AM – 6:00 PM
• Tuesday: 11:00 AM – 6:00 PM
• Wednesday: 11:00 AM – 6:00 PM
• Thursday: 11:00 AM – 6:00 PM
• Friday: 11:00 AM – 6:00 PM
• Saturday: 11:00 AM – 4:00 PM
• Sunday: Closed

Feel free to call during business hours or visit their welcoming shop to connect with their passionate team and fulfill all your cycling needs.

For residents of Statesville and the wider North Carolina region, **Crossroads Cycling Co** is not merely a suitable choice, but an outstanding one for all cycling requirements. Its profound suitability for locals stems from a passionate commitment to customer satisfaction and a deep understanding of cycling that permeates every aspect of their business. As repeatedly highlighted by local customers, the staff's genuine "passion for cycling" ensures that every interaction is not just about a sale, but about fostering a love for riding and ensuring the customer is "set up well" for their adventures.

Locals benefit immensely from the comprehensive range of services, from fitting them with the "exactly the e-bike I needed" to offering a detailed three-tier tune-up system that ensures bikes of all types are perfectly maintained. The "above and beyond" approach to customer care, extending "far beyond the purchase," creates a loyal community of riders who feel genuinely valued and supported. Moreover, having a local **bicycle store** that offers competitive pricing, a low price promise, and conveniences like bike pick-up/delivery (in limited areas) means that North Carolina cyclists don't have to compromise on quality, value, or service. For anyone in our community, whether you're a beginner taking your first pedal strokes or a seasoned rider conquering new trails, Crossroads Cycling Co is a trusted partner and a true asset to the local cycling scene, making it the definitive choice for all your biking needs.

Crossroads Cycling Co

124 W Broad St, Statesville, NC 28677, USA