Cabarrus Cycling Co

For anyone in North Carolina who loves to cycle, from casual weekend riders to dedicated enthusiasts hitting the trails, finding a **bicycle store** that truly understands and caters to your needs is invaluable. It’s more than just a place to buy a bike; it’s a community hub where expertise, passion, and genuine care converge. In Kannapolis, **Cabarrus Cycling Co** has quickly established itself as just such a place, earning rave reviews for its welcoming atmosphere, knowledgeable staff, and commitment to outstanding customer service. This is a local business that goes the extra mile to ensure every cyclist feels valued and leaves with exactly what they need for their next adventure.

As one delighted customer shared, “Every time I walk into Cabarrus Cycle Store, I’m greeted with excellent customer service. The store itself is clean, well-organized, and has a really welcoming atmosphere. The staff is always friendly and helpful, which makes every visit a great experience.” This sentiment is echoed across multiple reviews, highlighting the consistently positive and inviting environment that Cabarrus Cycling Co cultivates. It's not just about the bikes on display; it's about the people who make your visit memorable and productive.

The dedication to excellence extends to their service department, as another reviewer noted: “A big shoutout to the technician in the back who worked on my bike—he got my gears shifting perfectly and installed new cables. It’s not easy work, and he nailed it.” This demonstrates the high level of technical skill and attention to detail that customers can expect from Cabarrus Cycling Co. Furthermore, the personalized sales approach is exemplary: “About two weeks ago, I came in looking to buy a new bike. Juan, one of the owners, helped me out. Great guy—super knowledgeable and genuinely interested in helping me find the right fit. The bike I originally wanted wasn’t available (and would’ve been too small anyway), but Juan took the time to properly size me and set me up with a M/L Trek Marlin 5. That bike is sweet, and I’m loving it so far.” This highlights the crucial role of proper bike fitting and the staff's commitment to finding the right solution, even if it means guiding a customer away from their initial choice towards a better fit. As the customer concluded, "I haven’t met the other owner, David, yet, but everyone I’ve interacted with has been genuine and professional. Their prices are fair, and I always leave feeling like I was taken care of. Highly recommend this shop for repairs, new bikes, or just solid cycling advice. They truly care about what they do." This comprehensive praise solidifies Cabarrus Cycling Co's standing as a truly exceptional **bicycle store** for the North Carolina community.

Strategically located in **Kannapolis, North Carolina**, **Cabarrus Cycling Co** offers convenient access for cyclists throughout Cabarrus County and the wider North Carolina region. You'll find this welcoming **bicycle store** at **113 West Ave, Kannapolis, NC 28081, USA**. Situated in downtown Kannapolis, the shop is part of a vibrant and revitalized area, making it easy to find and visit. The location on West Avenue provides good visibility and straightforward navigation for those driving in. As a local business in a bustling part of town, accessibility for both vehicle parking and potentially pedestrian or bike access is typically well-considered, ensuring a hassle-free visit. Being centrally located in Kannapolis means that expert advice, quality bikes, and essential repair services are readily available to locals, solidifying Cabarrus Cycling Co's role as a key destination for the North Carolina cycling community.

**Cabarrus Cycling Co** prides itself on being a full-service **bicycle store**, offering a comprehensive range of products and services designed to meet the diverse needs of all types of cyclists in North Carolina. Their aim is to support riders from their very first pedal stroke to maintaining their high-performance machines. Here’s a detailed look at their offerings:

• New Bicycle Sales: They offer a wide selection of bicycles from reputable brands, notably specializing in Trek and Electra bikes. Their inventory includes Road bikes, Mountain bikes (full suspension, hardtail), Gravel bikes, City bikes (comfort, recreation, urban, commuter, cruiser), and Children's bikes.
• Electric Bike (E-Bike) Sales: They also provide a selection of electric bicycles, catering to the growing demand for assisted cycling for commuting, recreation, or tackling challenging terrain.
• Professional Bike Fitting & Sizing: As highlighted by customer reviews, the staff, including owner Juan, takes the time to properly size customers and help them find the right bike for their needs, ensuring optimal comfort and performance (e.g., fitting a Trek Marlin 5).
• Comprehensive Bike Repair & Maintenance: Their team of "professionally trained technicians" offers a full spectrum of repair services. They provide free, no-obligation estimates and handle everything from "minor adjustments to a major overhaul."
• Tune-Up Package Options: For comprehensive service and value, they offer structured tune-up packages:
  • Level 1 Tune-Up ($99.99): Includes basic adjustments for brakes, shifting, headset, bottom bracket & hubs, lubrication, and a general wipe-down.
  • Level 2 Tune-Up ($149.99): Their "GO-TO" tune-up, building on Level 1 by adding drivetrain removal and degreasing, wheel truing, and a detailed bike wash and polish.
  • Level 3 Tune-Up ($319.99): Their most comprehensive service, involving complete bike disassembly, overhaul of all bearing systems (headset, bottom bracket, hubs), replacement of all cables and housing, frame/fork polishing, and a $20 value for grips/bar tape.
• A La Carte Bike Repairs: For specific, smaller fixes or adjustments outside of the full tune-up packages.
• Parts and Accessories Sales: A well-stocked selection of essential bike parts, components, cycling apparel, helmets, shoes, tires/tubes, lighting, bells, electronics, and water bottles/holders. They also offer home bike repair essentials like tools, lubricants, and cleaning products.
• Pick-up & Delivery Service: Recognizing the value of customer time, they offer bike pick-up and delivery within a limited service area.
• Military, First Responder & Teacher Discount: As a thank you for their service, they offer up to 10% off most items for military personnel, firefighters, police officers, and educators (with some exclusions). This is championed by owner David Carleton, a retired police officer.
• Online Store with In-Store Pickup: Customers can shop their inventory online and opt for convenient in-store pickup.

What truly makes **Cabarrus Cycling Co** an exceptional **bicycle store** and a standout destination for cyclists in North Carolina? It’s their unique blend of personalized service, expert knowledge, and a genuine commitment to the cycling community. Here are some of their most notable features and highlights:

• Excellent Customer Service: Consistently highlighted by reviews, customers are "greeted with excellent customer service" and describe the staff as "friendly and helpful," making "every visit a great experience." They "always leave feeling like I was taken care of."
• Knowledgeable and Passionate Staff: Owners Juan Florez and David Carleton, along with their team, are genuinely "super knowledgeable and genuinely interested in helping," demonstrating a deep "care about what they do." Juan, originally from Colombia, is an avid road and gravel cyclist, while David, a retired police officer, brings a strong community focus.
• Expert Bike Fitting: They take the time to "properly size" customers to ensure the "right fit" for a new bike, a critical service for comfort and performance, as experienced by the customer who got a Trek Marlin 5.
• Highly Skilled Technicians: A "big shoutout to the technician in the back who worked on my bike—he got my gears shifting perfectly and installed new cables. It’s not easy work, and he nailed it," showcasing their top-tier repair capabilities.
• Welcoming and Organized Atmosphere: The store is described as "clean, well-organized, and has a really welcoming atmosphere," making it a pleasant place to shop and seek advice.
• Fair and Transparent Pricing: Customers find their "prices are fair," and they offer competitive pricing with a "Low Price Promise" (details available online) and free estimates for repairs.
• Broad Selection of Quality Brands: They specialize in Trek and Electra, offering a wide range of bike types to cater to diverse cycling preferences, from road and mountain to city and e-bikes.
• Community-Oriented Discounts: The special discount for military, first responders, and teachers, championed by owner David, demonstrates their commitment to giving back to the local community.
• Efficient Service: One customer was "out the doors within a total of 5 mins" for their items, highlighting efficiency for quick needs.
• Convenience: Offering online shopping with in-store pickup, and pick-up/delivery services (in limited areas) adds to customer convenience.

Ready to experience the exceptional service and wide selection at Cabarrus Cycling Co? Whether you're in need of a new bike, expert repair, or just some friendly advice, connecting with their passionate team is simple. Here's their contact information for the Kannapolis location:

Address: 113 West Ave, Kannapolis, NC 28081, USA

Phone: (704) 938-8735

You can also reach them via mobile phone at +1 704-938-8735. Their website also offers detailed information on their services, products, and an online store. Their typical store hours are:

• Monday: 11:00 AM – 6:00 PM
• Tuesday: 11:00 AM – 6:00 PM
• Wednesday: 11:00 AM – 6:00 PM
• Thursday: 11:00 AM – 6:00 PM
• Friday: 11:00 AM – 6:00 PM
• Saturday: 11:00 AM – 5:00 PM
• Sunday: Closed

Don't hesitate to call during business hours or visit their welcoming shop to connect with their knowledgeable staff and fulfill all your cycling needs.

For residents of Kannapolis and across the wider North Carolina region, **Cabarrus Cycling Co** is not just a suitable option, but an ideal destination for all their cycling needs. Its profound suitability for locals stems from a unique blend of exceptional customer service, deep cycling expertise, and a genuine community-first approach. As repeatedly highlighted by local customers, every visit is met with "excellent customer service" and a "friendly and helpful" staff, creating a truly welcoming atmosphere that fosters lasting relationships.

Locals benefit immensely from the expert bike fitting services, spearheaded by owners like Juan, who take the time to properly size riders for bikes like the Trek Marlin 5, ensuring comfort, safety, and optimal performance on North Carolina's diverse terrain. The highly skilled technicians in the back, celebrated for their ability to nail complex repairs and perfect gear shifting, provide peace of mind that local bikes are in the best hands. Furthermore, Cabarrus Cycling Co's commitment to fair pricing, comprehensive tune-up packages, and special discounts for military, first responders, and teachers (championed by owner David) demonstrates their dedication to serving and giving back to the community. In essence, Cabarrus Cycling Co is more than just a **bicycle store**; it's a trusted local partner, a hub of cycling passion, and an integral part of the North Carolina biking experience, making it the premier choice for anyone looking to ride, repair, or connect with their local cycling scene.

Cabarrus Cycling Co

113 West Ave, Kannapolis, NC 28081, USA