B & G Cyclery Inc Introduce
For cycling enthusiasts across Illinois, especially those in Lake County and the surrounding Northern Illinois region, finding a truly knowledgeable and supportive bicycle store can make all the difference in their riding experience. Since 1978, **B & G Cyclery Inc** in Round Lake Beach has stood as a pillar of the local cycling community, providing not just bicycles and parts, but also invaluable expertise and exceptional service. This article will offer a comprehensive look at what makes B & G Cyclery Inc a premier destination for all your cycling needs in the Prairie State, highlighting their commitment to quality, transparency, and a deeply personalized approach.
B & G Cyclery Inc is more than just a place to buy a bike; it's a hub for cycling knowledge and a testament to enduring customer dedication. In an age where online shopping often lacks the personal touch and immediate expert advice, B & G Cyclery Inc champions the advantage of a local brick-and-mortar store. Customers appreciate the ability to "put my hands on anything before buying" and, critically, to "draw upon their knowledge for precise fitment." This hands-on approach ensures that every purchase is well-informed and perfectly suited to the rider's needs, minimizing guesswork and maximizing enjoyment.
The store's enduring presence since 1978 speaks volumes about its reliability and the trust it has built within the Illinois community. They maintain a dedication to their customers that has remained constant through the years, striving to meet all riding needs from basic accessories to precise sizing and even servicing for e-bikes. This adaptability and long-standing commitment make them a trusted partner for cyclists of all levels, from beginners seeking their first bike to seasoned riders needing specialized parts or complex repairs.
One of the most praised aspects of B & G Cyclery Inc is their outstanding customer service, often personified by staff members like Cindy. Reviewers highlight how helpful she is, truly listening to what customers want a bike to do, guiding them to suitable options, and importantly, letting them try each one. This no-pressure, educational approach is rare and highly valued, empowering customers to make confident choices based on informed understanding rather than persuasive sales tactics. Transparency in answers, education on brands and models, and features are hallmarks of their personalized service, ensuring every customer feels confident and appreciated.
B & G Cyclery Inc is strategically located at **131 E Rollins Rd, Round Lake Beach, IL 60073, USA**. This prime location on Rollins Road ensures excellent visibility and easy accessibility for residents across Round Lake Beach and the broader Northern Illinois region. Being in Lake County, it serves as a convenient cycling hub for communities like Grayslake, Mundelein, Fox Lake, and even those further south in Illinois looking for expert bike services and a wide selection.
The store's position on East Rollins Road means it's straightforward to find, with ample parking usually available, making it hassle-free to transport bikes for service or browse the extensive inventory. This ease of access is crucial for busy individuals and families, ensuring that quality bicycle solutions are never a distant endeavor for Illinois residents.
For local cyclists, having a well-established and highly-regarded bike shop like B & G Cyclery Inc within their community is an enormous benefit. It fosters a sense of local support, allowing customers to build long-term relationships with knowledgeable staff who understand the specific cycling conditions and preferences unique to Illinois. The physical presence also means immediate access to parts, tools, and on-the-spot advice, a stark contrast to the uncertainties of online purchases.
B & G Cyclery Inc actively integrates itself into the local fabric, providing essential services and products that contribute to the health and recreational opportunities of the community. Their accessibility underscores their role as a foundational business for cyclists throughout the region.
Services Offered:
- New Bicycle Sales: An extensive selection of over 100 bikes in stock, catering to various preferences and needs, including popular brands like Trek, Marin, and Bianchi, and accommodating e-bikes.
- Bicycle Parts & Accessories Sales: A wide range of bicycle components, gear, and accessories, with the advantage of being able to physically inspect items and receive expert fitment advice.
- Comprehensive Bicycle Repair & Maintenance: Full-service repair department handling everything from quick fixes (like hub bearing adjustments and flat repairs) to more extensive overhauls. Most repairs are completed within one week.
- Same-Day Service Option: A "Skip the line fee" available for $50.00 for same-day service in most cases if dropped off before noon.
- Expert Diagnosis: A diagnosis fee of $60.00, which is applied to the repair cost if the service is performed.
- Personalized Bike Fitting & Consultation: Expert guidance on selecting the right bike and ensuring precise fitment based on riding style and individual needs.
- Educational Advice: Staff educates customers on various brands, models, and features without sales pressure, promoting informed decision-making.
- E-bike Sales and Service: Capable of recommending and installing accessories, as well as maintaining, e-bikes.
- Bicycle Trade-ins: Allows customers to trade in their old bikes for credit towards new purchases.
Features / Highlights:
- Deep Product Knowledge & Expert Staff: Customers consistently praise the staff's extensive knowledge and ability to provide "precise fitment" and transparent education on products, with special mention of Cindy for her helpfulness.
- Exceptional Customer Service: Known for a highly personalized and no-pressure sales approach, truly listening to customer needs and guiding them to the right bike.
- Immediate Access to Parts & Tools: The ability to purchase necessary tools (e.g., for hub adjustments) on moments' notice, highlighting a well-stocked inventory for immediate needs.
- Wide Inventory: With "over 100 bikes in stock" and a comprehensive selection of parts, customers have ample choice.
- Reliable Repair Turnaround: Most repairs are completed within one week, and a "skip the line" option is available for faster service, demonstrating efficiency.
- Transparency and Honesty: Staff are transparent in their answers and do not try to "sell a bike," focusing on education and what works best for the customer.
- Long-Standing Reputation: Established since 1978, signifying decades of trusted service and dedication to the community.
- Local Convenience: Provides the invaluable benefit of in-person consultation and immediate product availability compared to online alternatives.
Contact Information:
Address: 131 E Rollins Rd, Round Lake Beach, IL 60073, USA
Phone: (847) 740-0007
Conclusion: Why this place is suitable for locals
For residents across Illinois, particularly those in and around Round Lake Beach, B & G Cyclery Inc stands out as an exceptionally suitable and highly recommended destination for all their bicycle needs. Its suitability is rooted in a unique combination of decades of trusted service, unparalleled expertise, and a customer-centric philosophy that prioritizes education and satisfaction over mere sales.
Locals benefit immensely from the staff's deep product knowledge and the personalized consultations. The ability to "draw upon their knowledge for precise fitment" and to physically interact with products ensures that Illinois cyclists make informed decisions, whether they are buying a new bike, a specific part, or seeking repairs. This level of expert guidance is a significant advantage over impersonal online shopping, ensuring that every purchase genuinely enhances their riding experience.
Furthermore, the transparent and no-pressure sales approach, as highlighted by customers praising staff like Cindy, fosters immense trust. B & G Cyclery Inc educates customers on brands, models, and features, empowering them to choose the "right bike" for their specific needs, rather than being pushed into a purchase. This dedication to customer satisfaction is complemented by their reliable and efficient repair services, which typically complete jobs within a week, with an expedited option for urgent needs.
B & G Cyclery Inc is more than just a bike shop; it's a long-standing community resource that supports and nurtures the cycling culture in Illinois. Its commitment to quality products, expert service, and genuine customer care makes it the ideal choice for any local looking for a trustworthy and comprehensive bicycle store experience right in their neighborhood.
B & G Cyclery Inc Photos










B & G Cyclery Inc Location
B & G Cyclery Inc
131 E Rollins Rd, Round Lake Beach, IL 60073, USA
B & G Cyclery Inc Reviews
I am beyond thrilled to have such a good bike shop & mechanic nearby! Everyone is too quick to recommend amazon for bike parts (a lot of it is garbage). I prefer being able to put my hands on anything before buying PLUS, I can draw upon their knowledge for precise fitment. On a moments notice, I was able to perform an unplanned hub bearing, cup and cone adjustment with tools purchased at b&g.
Apr 29, 2025 · John DendorCindy was SO helpful! She listened to what we wanted a bike to do and guided us to what would work for us. AND! Let us try each one of them. We were able to narrow our search and really see what we would change or add or take away from each bike. What awesome customer service!! She was transparent in her answers and didn't try to sell a bike. She educated us on the brands and models and features. Thank you!!!! I wish we were further into our shopping research to buy today!
Oct 06, 2023 · A.ZOnly bike shop in area that was able to help me, bought 3 piece crankset and they put on for 20 bucks GREAT DEAL. Also I had got pedals and grips that were put on aswell. I’m super satisfied and it only took two days. Will be continuing doing business there.
Oct 03, 2024 · Basheer AnthonyI believe it was Cindy that helped me when I went in to look at bikes. She was patient, kind and educated me on what type of bike I might be looking for as I had no idea before going in.I look forward to using this shop for all our bike needs!
Jan 05, 2025 · S Sentinoa year ago we bought a bike for our son for $459 (with tax was almost $500)! It was a big expense for us, but the lady said that if we buy from them, we can trade in and when we come back next year, the bike will be worth $300, so we agreed. We took a smaller size so that my son felt better and exercised more. We said we would come back next year and we did so to change our son's size to a larger size! Today we returned to the store, my son chose a bike worth $500, we thought we would return the other one and get a bigger one, paying an additional $200, and the lady at the checkout calculated that she could now give $150 for this bike!!!!!!!! usually a scam and tricks people into buying a bike and then treats them like this! now we were going to buy two bikes there and a bike rack for the car, but we will never go back there again, and of course we didn't give the bike back for $150!!!! don't be fooled by any trade in!!!!!!!!!!
Apr 15, 2024 · Iza Danowska
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