Tern Of The Wheel

For families and individual cyclists throughout Illinois, finding a bicycle store that truly understands their needs and delivers exceptional service can make all the difference in their riding experience. In Bradley, Illinois, one such establishment has consistently earned glowing reviews and a loyal following: Tern Of The Wheel. This beloved local bike shop is celebrated not just for its wide array of bicycles and accessories, but for its personalized approach, knowledgeable staff, and genuine commitment to getting every rider comfortably and confidently on two wheels.

This article aims to provide a comprehensive and engaging overview of Tern Of The Wheel, highlighting why it stands out as a premier destination for anyone looking to purchase a new bike, get expert advice, or ensure their current ride is in top condition. We'll delve into its convenient location, the extensive services it offers, its distinctive features, and ultimately, why it's highly recommended by locals across the Illinois region.

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Tern Of The Wheel is far more than a typical retail establishment; it's a community hub where passion for cycling is evident in every interaction. Specializing in helping customers find the "perfect bike," the shop emphasizes a personalized experience, ensuring that each bicycle fits properly and meets the individual's unique preferences and needs. From assisting a child in picking out their first "dream bike" to guiding an adult through the nuances of an electric bike, the team at Tern Of The Wheel excels in making the purchasing process enjoyable and informative.

As highlighted by numerous customer testimonials, the staff, including key figures like Marty and Steve (the owner and his son), are praised for their kindness, patience, thorough explanations, and willingness to spend ample time with each customer. This dedication extends beyond sales, as they also provide invaluable "tips & tricks" for part installation and offer expert advice for those who prefer to do their own mechanical work. This holistic approach to customer support, combined with quick assembly and service times, positions Tern Of The Wheel as a standout local business that genuinely cares about fostering a love for cycling in the Illinois community.

They are also noted as a "Great Aventon e-bike dealer," indicating their commitment to modern cycling trends and offering quality electric bicycle options.

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Tern Of The Wheel is conveniently located at 404 W Broadway St, Bradley, IL 60915, USA. Bradley is a vibrant village in Kankakee County, Illinois, situated near the larger city of Kankakee. This strategic location makes the bike shop easily accessible for residents throughout Kankakee County and surrounding areas in central and northeastern Illinois.

Broadway Street is a central thoroughfare in Bradley, ensuring straightforward navigation for customers. The shop's location also benefits from being within a charming area, providing "a nice area to take a bike on a test ride," which is crucial for customers evaluating potential purchases. Ample parking is typically available in the vicinity, offering convenience for those arriving by car for sales, service, or parts.

For Illinois residents, having a full-service, reputable bike shop like Tern Of The Wheel in Bradley means they don't have to travel far to receive expert assistance and find quality cycling products. This local accessibility is a significant advantage, fostering stronger community ties and making cycling more approachable for everyone.

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Tern Of The Wheel prides itself on offering a comprehensive range of services that cater to every stage of a cyclist's journey, from initial bike selection to ongoing maintenance and expert advice. Their service model emphasizes personalized attention and thoroughness, as evident from customer experiences:

• Bicycle Sales & Expert Guidance: They offer a wide selection of bikes for various rider types – "from casual riders...to more experienced riders," including road bikes, mountain bikes, electric bikes (e.g., Aventon and Electra Townie EQ), fitness bikes, hybrid bikes, and kids' bikes. The staff takes time to understand individual needs, ensure proper sizing and fit, and explain all features.
• Test Rides: Customers are encouraged to "test ride several bikes" to find the perfect fit and feel, a crucial step in making an informed purchase without pressure.
• Professional Assembly & Setup: All new bikes are professionally assembled, tuned, and tested by expert mechanics, adhering to the highest standards, including those set by the United States Consumer Product Safety Commission. This ensures bikes are ready to ride safely and optimally from day one.
• Bicycle Repair & Maintenance: Their "professionally trained technicians" offer free, no-obligation estimates for bike maintenance and repair. They handle everything from minor adjustments to major overhauls, ensuring bikes are "in good hands" and returned to optimal working condition.
• Parts, Wheels, Tires/Tubes, Accessories & Clothing Sales: A wide range of cycling essentials is available, including bike apparel, helmets, shoes, car racks, and various parts and components. They also offer "tips & tricks" on part installation for DIY enthusiasts.
• Bike Fitting: They prioritize comfort and safety by finding the right frame size and then "dialing in the fit by positioning the seat and handlebars, brake levers and shifters as required." They also accommodate preferences for softer saddles or more upright positions.
• Free First Tune-Up: Every new bike purchase includes a free first tune-up (valued at $60-$80), typically due after a few weeks of riding, to address initial cable stretch or adjustments.
• Cycling Advice & Education: The staff, being "knowledgeable and enthusiastic cyclists," are happy to offer free advice on everything from shifting and flat repair to carrying gear and finding local riding spots.
• Bike Guarantee: They stand behind every bike they sell with a guarantee, addressing any issues or breakdowns and honoring manufacturer warranties.

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Tern Of The Wheel has cultivated a sterling reputation in Illinois due to several key features and highlights that consistently impress its customers:

• Exceptional Customer Service: Universally praised as "FANTASTIC!!" and "very helpful and friendly staff." Customers highlight Marty and Steve's patience, thorough explanations, and genuine care, making the experience welcoming and non-pressured.
• Personalized Bike Fitting and Selection: The commitment to ensuring a bike "fits properly" and is "just for me" is a significant differentiator. They take the time to understand individual needs, leading to highly satisfied customers who "love new bike."
• Knowledgeable and Passionate Staff: The employees (Steve the owner and his son, Marty) are described as "very knowledgeable and passionate about bikes," and consistently "extremely helpful and knowledgeable." They are happy to share their expertise and provide valuable "tips & tricks."
• Fast Service and Assembly: The ability to order a bike and have it "assembled and ready to ride by the end of the week," often with "quick, complete service" and "fast service," is a huge advantage for eager cyclists.
• No Upselling / Sound Advice: A key highlight is the feedback that there's "no upselling, sound advice," which builds trust and assures customers they are getting what they need, not just what the shop wants to sell.
• "What a bike shop should be!": This powerful testimonial encapsulates the essence of Tern Of The Wheel – a classic, community-focused bike shop experience focused on genuine support.
• Quality Products & Brands: They offer "quality products" and are a "Great Aventon e-bike dealer," indicating a commitment to carrying reliable and well-regarded bicycle brands.
• Community-Oriented: The shop's commitment to "community values" and "teaching is a management directive" shows their dedication to supporting local cyclists and fostering a positive environment.
• Pet-Friendly Atmosphere: The mention of "the puppies were definitely a bonus!" adds a charming and welcoming touch to the shop's environment.

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For Illinois residents looking to connect with Tern Of The Wheel, here is their essential contact information:

Address: 404 W Broadway St, Bradley, IL 60915, USA

Phone: (815) 933-9152

Mobile Phone: +1 815-933-9152

For current hours of operation (typically Monday-Friday: 10 AM-6 PM, Saturday: 9 AM-5 PM, Sunday: Closed) or to inquire about specific products or services, calling ahead is recommended. Their friendly staff will be happy to assist.

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For families and individual cyclists throughout Illinois, particularly in the Kankakee County area, Tern Of The Wheel in Bradley is an exceptionally suitable and highly recommended local resource. Its enduring suitability stems from a unique blend of personalized service, expert knowledge, and a genuine commitment to the local cycling community.

Firstly, the paramount focus on ensuring the "perfect bike, just for me" through meticulous fitting and patient consultation is invaluable for locals. This goes beyond a simple transaction, ensuring that every rider, from a child getting their first bike to an adult exploring e-bikes, feels comfortable, confident, and excited about their new ride. The reviews consistently highlight the staff's willingness to spend ample time, explain features thoroughly, and allow test rides without pressure, creating a truly supportive buying environment.

Secondly, the comprehensive range of services, including professional assembly, swift repairs, and a free first tune-up, provides continuous support for the life of the bike. This practical convenience, combined with their ability to offer "tips & tricks" and advice on parts, makes Tern Of The Wheel a one-stop shop for all cycling needs. For Illinois residents, knowing they have a reliable, efficient service center nearby means less downtime and more enjoyable miles.

Finally, and perhaps most importantly, Tern Of The Wheel embodies the spirit of a true local business that values its community. The consistent praise for Marty and Steve's helpfulness, knowledge, and passion, along with the welcoming atmosphere (including "the puppies"), creates a loyal customer base that feels like family. This strong community connection, combined with their commitment to quality products and services, makes Tern Of The Wheel an indispensable and cherished asset for cyclists across Illinois, ensuring that their two-wheeled adventures are always a joy.

Tern Of The Wheel

404 W Broadway St, Bradley, IL 60915, USA