SOHOO eBike Introduce
The landscape of personal transportation in California is rapidly evolving, with electric bikes becoming an increasingly popular choice for commuters, recreational riders, and adventure seekers alike. For residents across the Golden State, having access to local e-bike providers is a significant advantage. SOHOO eBike, located in Chino, California, presents itself as one such option, aiming to cater to the growing demand for electric two-wheelers. This article will provide a clear, engaging, and informative overview of SOHOO eBike, designed to help local users in California understand what this business offers and what to consider when engaging with them. Our tone will be friendly and professional, slightly promotional, but always grounded in factual information.
SOHOO eBike specializes in the sale of electric bicycles, offering a range of models that likely appeal to a variety of riders. As a physical store, they provide a tangible point of contact for customers, distinguishing them from purely online retailers. However, like any purchase, understanding the full scope of their products, services, and after-sales support is crucial for a satisfying experience. We will explore their physical location, the services they provide, their unique features, and essential contact details, all from the perspective of a local California consumer.
For Californians interested in electric bikes, knowing the precise location and accessibility of SOHOO eBike is the first step toward exploring their offerings.
SOHOO eBike is situated at:
13780 Central Ave, Chino, CA 91710, USA
This address places SOHOO eBike squarely within the city of Chino, a prominent part of Southern California's Inland Empire. For residents of Chino and surrounding cities such as Ontario, Pomona, Fontana, and even parts of Orange and Los Angeles Counties, this location is relatively convenient to access. Central Avenue is a significant thoroughfare in Chino, suggesting easy navigation and likely ample parking availability around the store, which is a considerable benefit for customers visiting with vehicles or those planning to transport an e-bike.
Its presence in a busy area like Central Avenue indicates good road access, making it a viable destination for those traveling from various points within Southern California. While public transportation options in Chino exist, for many seeking to purchase or service a bicycle, driving remains the most practical means of reaching such a specialized retail establishment. This localized presence provides a distinct advantage over online-only retailers, offering customers the opportunity for in-person interactions.
Based on the nature of their business as an e-bike retailer and insights from customer experiences, SOHOO eBike offers several key services to its clientele.
- Electric Bicycle Sales: The primary service is the direct sale of SOHOO brand electric bicycles. Customers can visit the store to view available models and make purchases.
- Product Assembly and Setup: While not explicitly stated as a service, the presence of a physical store and the nature of e-bike sales often imply that new bikes are either sold assembled or that assistance/guidance with assembly is available. Customer reviews also mention assembly, suggesting this is a part of the purchase process.
- Initial Troubleshooting and Diagnostics: Customers experiencing issues with their newly purchased bikes, such as battery or display problems, have contacted the store for assistance, indicating that SOHOO eBike attempts to provide some level of initial troubleshooting and diagnostics.
- Parts Procurement (Potential): While customer reviews highlight challenges with this, a bicycle store of this nature would ideally assist customers in acquiring replacement parts, such as new batteries, when needed, especially for their own brand of bikes.
- Warranty Discussion/Claims: As a retailer of e-bikes, SOHOO eBike would typically be the point of contact for discussing and initiating warranty claims for manufacturing defects, although the execution of these claims can vary. SOHOO's warranty policy states a 1-year warranty on components like frame, battery, and motor.
SOHOO eBike possesses several features and highlights that make it a notable option for locals in California seeking electric bicycles.
- Specialized E-Bike Focus: SOHOO eBike focuses exclusively on electric bicycles, suggesting a specialized knowledge base and a curated selection of products within this popular category. This specialization can be beneficial for customers looking for expertise in e-bikes.
- Physical Store Presence: Having a physical store in Chino allows customers to see the e-bikes in person, potentially test ride them (depending on store policy), and receive direct assistance before making a purchase. This hands-on experience is often preferred over online-only shopping.
- Direct Brand Sales: SOHOO eBike sells its own brand of electric bikes, which can imply a more direct relationship between the manufacturer/importer and the customer, potentially leading to specific brand knowledge.
- Comfort-Oriented Designs: At least one customer review mentions features like a "comfortable seat and handle bars that curve and come towards your body," suggesting that SOHOO eBike models may prioritize rider comfort, appealing to a broad demographic.
- Local Support Potential: For Californians, especially those in the Inland Empire, having a local physical store means a more accessible point of contact for sales and potential service issues compared to a company located out of state.
For direct communication with SOHOO eBike, here is their provided contact information:
Address: 13780 Central Ave, Chino, CA 91710, USA
Phone: (626) 328-6000
Mobile Phone: +1 626-328-6000
These contact details are crucial for customers who wish to inquire about products, check inventory, seek technical support, or follow up on any service-related matters. The provision of both a general phone number and a mobile phone number offers multiple ways to reach the business, which can be convenient for customers seeking assistance.
For locals in California, SOHOO eBike in Chino presents itself as a viable option for entering the world of electric bicycling. Its physical store offers the significant advantage of allowing customers to view and potentially experience the bikes firsthand, which is often invaluable before committing to an e-bike purchase. This local presence simplifies logistics for sales and provides a more accessible point of contact for any immediate post-purchase questions or concerns, particularly for residents within a reasonable driving distance of Chino.
The specialization in e-bikes means that SOHOO eBike is focused on this growing market segment, potentially offering models and features tailored to the preferences of modern riders in California. For those seeking a local vendor with physical premises, SOHOO eBike fits that criterion, providing a face-to-face interaction that online-only retailers cannot replicate.
However, it is essential for prospective local customers to carefully consider the experiences of previous buyers. While the initial product features, like comfort, can be appealing, concerns raised about battery longevity and responsiveness of post-sale customer service, particularly regarding warranty issues, are critical. For any significant investment like an e-bike, understanding the full scope of warranty terms, return policies, and the availability of replacement parts (especially batteries) is paramount. Locals should be prepared to be proactive in their communication and ensure they understand what kind of support they can expect after the purchase.
In conclusion, SOHOO eBike in Chino, California, offers a local avenue for purchasing electric bicycles. Its physical location and specialized product focus are clear advantages for Californians seeking an e-bike. While the convenience of a local store is high, potential buyers should balance this with a thorough understanding of the warranty and customer service aspects, as experiences can vary. By being well-informed and asking pertinent questions before purchasing, local customers can make the best decision for their e-bike needs from SOHOO eBike.
SOHOO eBike Photos




SOHOO eBike Location
SOHOO eBike
13780 Central Ave, Chino, CA 91710, USA
SOHOO eBike Reviews
Buyer Beware! Love the bike- comfortable seat and the handle bars are great since they curve and come towards your body. Had for less than a week and the battery started to decline, would go 5 miles on PAS 2 and it would drop down to five bars and then shut off. Have called the store too many times to count, no response. Can't even ride the bike anymore, need to purchase a new battery - after spending the money for a new bike, I shouldn't have to buy a new battery within 30 days for an additional 300+. Very unfortunate!
May 29, 2025 · Julie EbertBuyer beware, Bought a bike 30 days ago. Cash and carry . Battery has stopped charging and not working on display correctly. They found a bad fuse inside the battery still not working, They told me that it was an old bike and needs a new battery after 30 days ? Warranty is non-existent there.. Still working on the problem Don't know whats next. Bike only has 82 miles on it.
Apr 10, 2025 · Chuck meI absolutely Love this bike!!! this is my frist E-bike I shopped around before I made my decision. I purchased this from Amzom in April 2022 this is step-thru beach cruiser 48v 500w 13Ah 26". The bike was delivered by someone from sohoo in good condition it came sooner than I expected, now that's what I called great customer service. The bike was easy to assembly. I am 5"9 165 and I got the bike up to 28mhp. the bike is a bit heavy on the back end but for me that is not a problem. I love the fat CTS all terrains 26x2.35 tires it make the ride more smooth.I used the bike to do Uber Eats Delivery I did 10.1 miles while doing delivery and still only used one bar of my battery. I had a issue with the bike were I did not put the paddle on right so I contacted sohoo and they put me in touch with there mechanic Hanks Chen I text him my pictures and solved my problem by shipping me new parts great coustom service. If you are some one that like beach cruiser I highly recommed this one you will love it. Check out my pictures of my Black Beauty Beach Cruiser
May 14, 2022 · EI purchased 3 bikes from them. Drove all the way to Chino 3 time for one of the bikes, had battery problem, the had motor problem then had battery again, so last time he put a battery from another bike and said don't worry if any issue let me know. Well that same battery having issues and needs to be replaced. Called them and they said I have to buy a battery. This bike now is obsolete.
Feb 09, 2025 · The Humidor RoomI ordered a couple of disk rotors for a project and had to cancel. Sohoo Bike called dme back and cancelled the order right away. They were very friendly. I would recommend trusting Sohoo Bike with your order.
Feb 11, 2025 · Joe Mc Swiney
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