ROAM Bike Shop

For cycling enthusiasts and those looking to embark on new two-wheeled adventures across Minnesota, ROAM Bike Shop in White Bear Lake stands as a beacon of excellence. This local bicycle store is dedicated to providing an outstanding experience, whether you're seeking a brand-new electric bike, a rugged mountain bike, a versatile gravel grinder, or simply need expert service for your current ride. With a strong emphasis on customer satisfaction, quality products, and genuine passion for cycling, ROAM Bike Shop has quickly become a beloved fixture in the White Bear Lake community and beyond.

ROAM Bike Shop differentiates itself by offering not just bikes, but a comprehensive cycling solution. Their friendly and knowledgeable staff are committed to guiding customers through their options, ensuring that every rider finds the perfect fit for their needs and preferences. This personalized approach is what truly sets them apart. One highly satisfied customer, for instance, praised the shop for repairing their damaged Velotric bike "promptly, accurately and inexpensively," adding that the staff "didn't make fun of me for damaging the wiring harness" and had it "ready to go quicker and cheaper than I imagined." This level of empathy and efficiency speaks volumes about their customer-first philosophy.

Another customer shared a remarkable story of "uncommon generosity" when purchasing a Velotric Summit e-bike. Faced with a multi-week shipping delay for their ordered bike, ROAM Bike Shop allowed them to use their only floor model until their new bike arrived. This exceptional act of kindness "underscores the value of ordering a bike face-to-face from a local dealer instead of impersonally via a website." Such experiences highlight ROAM Bike Shop's dedication to going "above and beyond," earning them loyal customers and enthusiastic recommendations within the Minnesota cycling community.

ROAM Bike Shop is more than just a retail space; it's a hub where the joy of cycling is celebrated, supported, and made accessible to everyone in Minnesota.

ROAM Bike Shop is conveniently located at 2200 3rd St Suite 2, White Bear Lake, MN 55110, USA. This easily accessible location in White Bear Lake makes it a prime destination for cyclists throughout the northern and eastern metropolitan areas of Minnesota. Situated in a community-friendly setting, the shop is straightforward to find, ensuring a hassle-free visit for all customers.

The accessibility of ROAM Bike Shop is a significant advantage for Minnesotans. Whether you're driving in for a specific repair, Browse their diverse selection of bikes, or simply stopping by for advice, the central location in White Bear Lake minimizes travel time and maximizes convenience. This strategic placement helps solidify ROAM Bike Shop as a vital local resource, fostering a stronger connection with the community it serves.

ROAM Bike Shop provides a comprehensive range of services tailored to meet the diverse needs of the Minnesota cycling community, from initial bike purchase to ongoing maintenance and expert repairs. Their offerings are designed to ensure every rider enjoys a safe and optimal cycling experience.

• Bicycle Sales: A curated selection of high-quality bikes including Velotric E-bikes (Breeze, Discover, Nomad, Summit, Fold models available for test rides), Royal Dutch Gazelle (premium Bosch-powered e-bikes), Salsa Cycles (gravel, mountain, and electric bikes), and woom Kids Bikes (lightweight, safe, and easy-to-ride for ages 18 months to 14 years). They carry bikes for every adventure, from city cruisers to mountain bikes. All bike purchases include free professional assembly (a $150 value).
• E-bike Repair & Service: Specializing in service for many e-bike brands, with notable exceptions for e-bikes not purchased from them (they cannot diagnose motor or battery issues for these, and batteries must be taken by the customer), e-bikes with aftermarket conversion kits/modifications, or those with motors over 750W.
• Comprehensive Bike Repair & Service Packages:
  • Check Up ($89): Includes safety inspection (bolts, brake pads, frame damage), brake adjustment, shifter/derailleur adjustment, chain lubrication, and tire inflation.
  • Basic Tune Up ($149): Includes all Check Up items plus headset adjustment, hub adjustment, bottom bracket adjustment, simple wheel truing, derailleur hanger alignment, and frame cleaning.
  • Complete Tune Up ($399): Includes all Check Up and Basic Tune Up items plus drivetrain cleaning, wheel cleaning, cable/housing replacement, bar tape rewrap, and optional brake bleeding (+$59). (Note: Parts are additional for all packages).
• A' La Carte Bike Repairs: Individual services for minor fixes or adjustments, such as tire/tube replacement, chain replacement, complete cleaning, part replacement, hub adjustment, brake bedding, and brake pad replacement.
• Free Demo Rides: Available for various bike models, including Velotric E-bikes, when roads are dry, allowing customers to test ride before purchasing.
• Accessories & Parts: A wide selection of helmets, lights, locks, Bivo Stainless Steel Water Bottles, quality replacement parts, and upgrades from trusted brands like Shimano, SRAM, and Wolf Tooth. Also offers cycling clothing, shoes, navigation gear, and automotive carriers/racks.

ROAM Bike Shop stands out in the Minnesota cycling scene due to several distinct features and highlights that contribute to its excellent reputation and customer loyalty.

• Exceptional Customer Service: Consistently praised in reviews for friendly, knowledgeable staff who are empathetic and go "above and beyond." This includes assisting with various issues, offering valuable advice, and ensuring a positive experience for all customers.
• Specialized E-bike Expertise: With a significant focus on electric bicycles, ROAM Bike Shop offers deep knowledge and a dedicated selection of e-bikes, catering to the growing demand for this innovative cycling option.
• Diverse Bike Selection: Beyond e-bikes, they stock a range of high-quality traditional bikes including mountain, gravel, and woom kids' bikes, ensuring options for various riding styles and age groups.
• Generous Customer Support: The willingness to lend out a floor model bike to a customer facing a shipping delay exemplifies their extraordinary commitment to customer satisfaction and demonstrates the value of buying from a local dealer.
• Prompt and Efficient Service: Customers commend the shop for fast turnaround times on repairs and services, often exceeding expectations for speed and accuracy. This ensures minimal downtime for riders.
• Professional Assembly Included: All new bike purchases come with free professional assembly, ensuring that bikes are set up correctly and safely from day one.
• Price Match Promise for Velotric E-bikes: They match the price listed on the Velotric website, providing competitive pricing along with the added value of professional assembly and local support.
• Community Engagement: The shop's commitment to the biking community is apparent, promoting local riding and fostering relationships with cyclists.

To connect with ROAM Bike Shop or plan your visit, please use the following contact details:

Address: 2200 3rd St Suite 2, White Bear Lake, MN 55110, USA

Phone: (651) 478-2200

Mobile Phone: +1 651-478-2200

For residents across Minnesota, especially those in White Bear Lake and the surrounding areas, ROAM Bike Shop stands out as an exceptionally suitable and highly recommended local destination for all cycling needs. Its convenient location in White Bear Lake ensures easy accessibility, making it a practical choice for quick visits, extensive Browse, or dropping off a bike for service without lengthy commutes.

What truly distinguishes ROAM Bike Shop and makes it ideal for locals is its unwavering commitment to customer satisfaction and its specialized expertise. The compelling customer testimonials consistently highlight the staff's friendly, knowledgeable, and empathetic approach. This means that whether you're a seasoned rider with a specific technical query or a newcomer looking for guidance on your first e-bike, you'll receive patient, non-judgmental, and expert assistance. The willingness to go "above and beyond," as demonstrated by lending a floor model bike during a shipping delay, speaks volumes about their dedication to building lasting relationships with their clientele.

Furthermore, ROAM Bike Shop offers a comprehensive range of products and services, from a diverse selection of high-quality electric, mountain, and kids' bikes to professional repair and maintenance packages. This ensures that Minnesotans can find everything they need under one roof, backed by quick turnaround times and professional assembly for new purchases. Choosing ROAM Bike Shop means supporting a local business that not only provides excellent products and services but also genuinely cares about fostering a vibrant cycling community in Minnesota. For a superior bike buying and service experience, ROAM Bike Shop is the clear choice for locals.

ROAM Bike Shop

2200 3rd St Suite 2, White Bear Lake, MN 55110, USA