ERIK'S - Bike Board Ski: Your Local Choice for Bikes, Boards & Skis in Vadnais Heights, MN

ERIK'S - Bike Board Ski Introduce

For decades, ERIK'S - Bike Board Ski has been a prominent name in Minnesota's active outdoor community, with its Vadnais Heights location serving as a key hub for enthusiasts in the northeastern Twin Cities metro area. This store offers more than just a retail experience; it aims to be a complete resource for those passionate about cycling, snowboarding, and skiing. From a vast selection of cutting-edge bicycles, including an impressive range of e-bikes, to essential gear for winter sports, ERIK'S in Vadnais Heights is equipped to cater to diverse needs and preferences. While customer experiences can sometimes vary, the store strives to provide comprehensive service, from sales consultations to detailed repairs, ensuring that Minnesotans can enjoy their outdoor pursuits to the fullest. This article will provide an overview of what makes ERIK'S - Bike Board Ski in Vadnais Heights a significant destination for local users, highlighting its accessible location, the wide array of services it offers, and its notable features, along with important considerations for prospective customers.

ERIK'S - Bike Board Ski in Vadnais Heights is conveniently located at 925 Co Rd E East, Vadnais Heights, MN 55127, USA. This prime location offers excellent accessibility for residents within Vadnais Heights and surrounding communities such as Shoreview, White Bear Lake, and Roseville. Situated just north of I-694 and I-35E, the store is easily reachable via major roadways, making it a convenient destination for customers coming from various parts of Minnesota. The location on County Road E East is straightforward to navigate, typically offering ample parking that contributes to a hassle-free visit. This strategic placement in a well-connected area means that Minnesotans can easily access ERIK'S for their cycling and winter sports needs, whether they are dropping off a bike for service, exploring the latest models, or picking up essential gear. The accessibility of the Vadnais Heights store makes it a practical choice for locals looking for a comprehensive outdoor sports retailer.

ERIK'S - Bike Board Ski in Vadnais Heights offers a broad spectrum of services designed to support customers through every stage of their cycling and winter sports journey. Their service department and sales team aim to provide comprehensive assistance for a variety of equipment. Here are some of the key services available:

Extensive Bike Sales: The store boasts one of the best selections of bicycles in the Midwest, including a wide range of road bikes, mountain bikes (full suspension and hardtail), hybrid bikes, kids' bikes, and a significant inventory of electric bikes (e-bikes). They are noted as a #1 Specialized bicycle dealer and also carry other top brands like Aventon, Rocky Mountain, BMC, Cervelo, and Haro.
Professional Bike Service & Repair: ERIK'S prides itself on offering quality service for all types of bikes, regardless of where they were purchased. Their expert mechanics perform a full array of services, including flat fixes, derailleur adjustments, brake adjustments, disc brake rotor truing, drivetrain lubrication, and wheel truing.
E-Bike Specific Services: Recognizing the unique needs of electric bikes, the Vadnais Heights location provides specialized services such as electronic shifting firmware updates and other firmware updates specific to e-bike systems.
Bike Sizing: They emphasize the importance of a properly sized bike for optimal comfort and performance, offering bike sizing services to ensure the best fit for each rider.
Winter Sports Equipment & Sales: From mid-October through February, the store shifts its focus to winter sports, stocking a wide selection of skis, snowboards, outerwear, bindings, and accessories from leading brands like Burton, Ride, K2, 32, Capita, Union, 686, Salomon, Helly Hansen, and Spyder.
Ski and Snowboard Tuning: During the winter season, they provide essential tuning and waxing services to keep skis and snowboards in optimal condition for the slopes.
Kids' Lease Programs: For families with growing children, ERIK'S offers convenient lease programs for kids' downhill skis, providing a cost-effective solution for seasonal equipment.
Comprehensive Accessory and Apparel Sales: Beyond bikes and winter sports gear, customers can find a wide selection of cycling apparel, protective eyewear, helmets, lights, locks, bags, car racks, and various bike components. For winter sports, they stock a range of winter clothing, goggles, and more.
Service Plans: ERIK'S offers both Standard and Performance Service Plans for analog and electric bikes. These plans cover labor for routine adjustments and specific services like disc brake bleeds, suspension oil changes, and tubeless sealant replacements, helping customers manage long-term maintenance costs.
Performance Scooters, Skateboards, and Longboards: The store also caters to other active pursuits by offering a selection of performance scooters, skateboards, and longboards.

ERIK'S - Bike Board Ski in Vadnais Heights, like all ERIK'S locations, aims to provide a comprehensive and valuable experience for outdoor enthusiasts. Based on general public data and specific customer feedback, here are some features and highlights to consider:

Extensive Product Inventory: ERIK'S is known for offering a vast selection of bikes, including being a top Specialized dealer, and a wide array of e-bikes, mountain bikes, road bikes, and more. This breadth of choice is a significant highlight, ensuring customers have numerous options to fit their needs and preferences.
Dual-Season Specialization: The store efficiently transitions between catering to cycling needs for most of the year and offering a full range of skis, snowboards, and winter apparel during the colder months. This multi-sport focus provides a year-round solution for active Minnesotans.
Knowledgeable Staff (Variable Experience): While some individual staff members, like Eric in one review, might be knowledgeable regarding products (e.g., agreeing to provide a complimentary multi-tool), overall customer service experience can be inconsistent. There are instances where staff have been described as friendly and helpful, inspecting bikes promptly and even providing free minor services. However, other feedback indicates issues with communication and perceived rudeness.
In-Store Bike Inspection and Minor Services: As noted by a positive review, the staff can quickly inspect bikes and perform minor services like chain cleaning and tire inflation on the spot, sometimes without charge, which is a significant highlight for quick, convenient assistance.
Availability of Service Plans: The offering of Standard and Performance Service Plans for both analog and electric bikes is a notable feature, providing structured maintenance options for customers who want to keep their bikes in peak condition, covering labor for various services.
Focus on Bike Sizing and Fit: The emphasis on proper bike sizing is a key highlight, as it directly impacts rider comfort and performance. This service helps customers choose a bike that genuinely fits them.
Online Ordering and In-Store Pickup: The ability to order products online for in-store pickup offers convenience, although the communication regarding order status needs improvement, as indicated by customer feedback.

To connect with ERIK'S - Bike Board Ski in Vadnais Heights for sales inquiries, service appointments, or general information, please use the following contact details:

Address: 925 Co Rd E East, Vadnais Heights, MN 55127, USA

Phone: (651) 415-1233

Mobile Phone: +1 651-415-1233

It is advisable to call ahead for specific questions regarding product availability or service scheduling, particularly during peak seasons for cycling or winter sports. While the store aims to provide comprehensive support, clear communication on your part can help ensure a smooth experience.

For Minnesotans, ERIK'S - Bike Board Ski in Vadnais Heights presents a dual opportunity as a comprehensive destination for both cycling and winter sports. Its extensive inventory of top-brand bicycles, including a wide array of e-bikes, along with a full selection of skis, snowboards, and related gear, caters to the active lifestyles prevalent in the state. The convenience of its location near major highways in Vadnais Heights makes it easily accessible for residents across the northeastern Twin Cities metro area. While there are noted inconsistencies in customer service, with some experiences highlighting a lack of communication or perceived rudeness, other accounts praise the staff's helpfulness and willingness to perform quick, complimentary services like chain cleaning and tire inflation. This suggests that the quality of interaction can vary, and direct, clear communication from the customer's side may be beneficial. The availability of structured service plans for bikes and e-bikes, combined with the emphasis on proper bike sizing, offers valuable long-term support for equipment maintenance and rider comfort. For locals seeking a wide selection of outdoor gear under one roof and access to mechanical services, ERIK'S in Vadnais Heights remains a viable option. However, proactive communication regarding order status and service expectations can help mitigate potential frustrations, ensuring that Minnesotans can still benefit from the breadth of products and services offered for their diverse outdoor pursuits.

ERIK'S - Bike Board Ski Photos

ERIK'S - Bike Board Ski Location

ERIK'S - Bike Board Ski

Minnesota Ramsey County Vadnais Heights County Road E East

925 Co Rd E East, Vadnais Heights, MN 55127, USA

ERIK'S - Bike Board Ski Reviews

I was impressed with the bike I purchased as a birthday gift for my wife. However, the customer service was subpar. After placing the order online, the bike was ready for pickup within four days. Regrettably, I did not receive any updates on the status of the bike, despite using the app. When I called two weeks later, I discovered that the bike had been ready on schedule, just in time for my wife's birthday. I had been anxious about receiving the bike before her birthday, and the lack of communication caused undue stress. On the day of purchase, I contacted the store to confirm the order and inquire about the complimentary multi-tool. Eric, the staff member I spoke with, agreed to provide the tool. However, when I arrived to collect the bike, the staff claimed to be unaware of the agreement, and I did not receive the multi-tool. In another instance, I called the store with further questions and encountered a rude staff member. He responded hastily and terminated the call prematurely, before I could finish speaking. Had I been aware of the poor customer service beforehand, I would have chosen not to make the purchase from this store.
Apr 25, 2025 · Mark Y
Brought an old bike in for a tune up. Staff were friendly and helped me right away. They inspected the bike while I was there. After cleaning the chain and putting air in the tires, they told me everything else was working fine so I was good to go. Didn't even charge me for the time.
May 07, 2025 · Mee
Horrible customer service. The staff can’t even do a simple return. What should have taken 5 minutes took over 90 minutes. I drove 45 minutes to make a return and the woman told me it was “impossible” return something in the store that I purchased online. Then she said she “didn’t know how to do a return”. Then when I suggested she call her manager, she told me she couldn’t because her “phone was on the charger”. Eventually I picked up my own phone to call customer service myself and she finally called the manager. The return was magically made but it took 2 trips to the store and over 90 minutes of waiting. I won’t be back and I won’t be shopping online.
May 23, 2025 · Jessica Haseltine
Bad customer service.Dropped off an e-bike for a back rotor+brake change. Would take a week, due to their backlogs. I was told it was a 2 hour job. Stopped by a week later. My e-bike was never put on the list to be worked on. Employee told me they can do it right then but, they close in 15 minutes. No thanks! Will never go back there or recommend to anyone.
Jun 12, 2025 · Henry Humme (Sidearms)
Purchased a bike at Erik’s in Vadnais Heights. Nice employees at the store but I was misquoted on the bike I purchased. I waited almost 2 weeks for the bike to arrive and then was called to say they needed approximately 600 dollars more from me. They said they had mis quoted the price and could give me 150 off or just refund me. It’s for my wife’s 40th birthday and we have been waiting on it so are just going through with it but doesn’t feel right.Just wanted to follow up on the resolution of this. It seemed like Erik’s did want to honor the price they gave me originally but apparently along the way the order for the bike was canceled all together. Not sure how it took a month to figure that out. Erik’s refunded the money for the original purchase and we are back to square one with no bike unfortunately. Disappointed to wait that long to find out it was never coming in the first place.
May 06, 2025 · Adam Godfrey