Olic eBike: Electric Bike Sales & Service in Huntington Beach, CA

Olic eBike Introduce

For residents of California, particularly in the coastal haven of Huntington Beach, the allure of electric bikes continues to grow as a convenient and enjoyable way to navigate the urban landscape or cruise along scenic routes. Olic eBike positions itself as a dedicated destination for electric bicycles, offering both sales and service for this increasingly popular mode of transportation. This article aims to provide an overview of Olic eBike, detailing its location, stated services, and features, while also incorporating the range of customer experiences to offer a balanced perspective for potential local users in California.

Olic eBike is an establishment focused on the electric bicycle market in Huntington Beach, having started in 2016 with a mission to provide "the highest-value, entry-level e-bike in the current market." They express a vision to create "long-distance, intensively durable equipment for the long haul," tested across various terrains from "California's coastal beaches to the steepest hills of San Francisco." They present themselves as a "full-service stop for any and all Olic-eBike needs," aiming to offer factory-direct pricing on bikes, parts, and accessories, alongside reasonable rates for repairs. While their stated goals include high customer satisfaction and quality products, some customer reviews indicate challenges with service consistency, particularly regarding battery warranties and repair execution. This highlights the importance of thorough communication and clear record-keeping for customers engaging with local businesses.

Olic eBike is located at 19051 Goldenwest St Suite 105, Huntington Beach, CA 92648, USA. This address places it within a commercial complex in Huntington Beach, making it accessible for residents not only within the immediate area but also from surrounding communities in Orange County. Goldenwest Street is a well-trafficked road, offering relatively straightforward navigation for those traveling by car. Parking within a commercial suite complex is typically available, providing convenience for customers bringing in bikes for service or purchasing new ones. For local cyclists, the shop's location in Huntington Beach provides access to a network of local roads. The accessibility ensures that residents of this Californian region have a local option for their electric biking needs, whether they are looking to purchase a new e-bike or require maintenance for an existing one.

Olic eBike states that it offers a variety of products and services centered around electric bicycles.

E-Bike Sales: They sell various electric bike models, including the Olic 750W Top BCS 750 Step-Thru Electric Bike, which is described as lightweight, inexpensive, and powerful, suitable for diverse terrains like sandy beaches, snow trails, rocky highways, and steep hills. These bikes typically feature integrated front and rear lights, large capacity lithium-ion batteries (e.g., 48V/20Ah), and various motor assistance modes (PAS/Throttle). They also offer free test rides.
Accessories and Spare Parts: Olic eBike provides a range of accessories and spare parts to complement their e-bikes, covering essential components and add-ons for customization or replacement.
Service & Support / E-Bike Repairs and Maintenance: They offer a "full-service e-bike shop" with "certified professional bike mechanic" for repairs. Their service menu includes:
- 20 Point Mechanical and Electrical Inspection
- Brake Adjustments (including brake pad replacement labor)
- Shifter & Derailleur Calibration
- Fastener torque & critical safety inspection
- Electric powertrain function check
- Chain lubrication
- Tire inflation
- Test ride
- Specific tune-up packages: Basic Tune ($120), Rad Tune ($220 - includes more extensive cleaning and wheel tensioning), and Overhaul ($375 - includes full bike wash, major drivetrain cleaning, wheel truing/retensioning/dishing, bearing services).
They offer a "one-year parts and labor warranty against any manufacturing defects" for bikes bought directly from them.
Cycling Club Membership: They offer a "Cycling Club Member" program with benefits such as free annual maintenance (excluding accessories), options to convert old e-bike models into credit for new ones, 10-25% discounts on new models, and referral fees. Membership costs $150 for 2 years.

However, it's important to note that customer experiences with these services have varied, with some reviews indicating challenges with warranty claims (due to lack of receipt/record-keeping) and the thoroughness of repairs.

Olic eBike highlights several features that they aim to provide to the California electric biking community.

Focus on Durability and Long-Distance: Olic eBike emphasizes that their bikes are "Designed With Durability In Mind," tested in harsh conditions, and built for "long-distance" and "intensively durable equipment for the long haul," from "coastal beaches to the steepest hills of San Francisco."
Comprehensive Service Menu: They publish a detailed service menu, including various tune-up packages (Basic, Rad, Overhaul) and specific repair tasks, which indicates an attempt at transparency regarding their repair capabilities.
Direct-to-Consumer Pricing (Stated): They claim to offer "unbeatable, factory-direct pricing on bikes, parts, and accessories," suggesting a focus on affordability by potentially cutting out middlemen.
Warranty Information: They state that purchases directly from them include a "one-year parts and labor warranty against any manufacturing defects," which is a standard offering in the industry. However, some customer reviews suggest challenges in honoring this without customer-provided receipts.
Cycling Club Benefits: The introduction of a "Cycling Club Member" program with benefits like free maintenance, discounts, and referral fees is a unique feature designed to foster customer loyalty and provide ongoing value.
Free Test Rides: Offering free test rides allows potential customers to experience their e-bikes firsthand before committing to a purchase, aiding in informed decision-making.

It is crucial for potential customers to consider that while these features are stated, some past customer experiences, as seen in reviews, have raised concerns about the execution of services and honoring of policies, particularly around warranty claims and the thoroughness of repairs.

For inquiries regarding electric bike sales, services, or membership, you can contact Olic eBike:

Address: 19051 Goldenwest St Suite 105, Huntington Beach, CA 92648, USA

Phone: (714) 375-2088

Mobile Phone: +1 714-375-2088

Olic eBike is a relevant option for locals in California, particularly those in Huntington Beach and the surrounding Orange County area, who are specifically looking for electric bikes and related services. For individuals interested in a direct-to-consumer model for e-bike purchases, with a focus on durability and long-distance riding, Olic eBike aims to cater to these needs. Their stated comprehensive service packages and cycling club benefits are designed to support customers throughout their e-biking journey.

However, it is important for potential customers to exercise due diligence, such as retaining all purchase receipts and clarifying service expectations upfront, especially given some of the concerns raised in public reviews regarding warranty fulfillment and repair quality. For those who prioritize direct manufacturer access and a detailed service menu for their electric bikes, Olic eBike offers a specialized option within the Californian e-bike market, and proactive communication can help ensure a positive experience.

Olic eBike Photos

Olic eBike Location

Olic eBike

California Orange County Huntington Beach Goldenwest Street

19051 Goldenwest St Suite 105, Huntington Beach, CA 92648, USA

Olic eBike Reviews

We bought a new battery for our electric bike from Olic, and within 6 months it went bad. She says we need to replace it for another $350. I told her we just got it from her, and she is acting like she is not familiar with us. My son rides the bike to her, gets his haircut next door and brings the bike home. We have seen her several times for things in the past. She said the battery she sold us has a 1 year warranty but she will not honor it because I can't find the receipt. She keeps no records and tells me I have to prove I bought it there with the receipt, or she will not honor the warranty. Total waste of money. Bad business practices, be warned.
May 04, 2025 · Patty Farrell
One of the worst services that someone did for me in my whole life! Totally terrible! First of all I ordered a service and she didn’t make that, she tried only make some ajustment on my bike(that ajustament that even me could do in 3 min by myself and it took 1 day) when actually I asked to change one part of my bike (I even took the part to her) and she just adjusted the one which was bad and even charged me as she replaced the part. She thought that I wouldn’t notice that!She didn’t make theservice that I asked cause she said that could take more time, and if I could do by my self or ask to the place which sold me that!When I came back there I said to her fix that cause I paid for that, she kept the bike and took 2 more day to do the service I ordered first! When I was pickup the bike it was terrible all my gears was out of order, I neeed took to home and fix by myself! She even told me to take home that it was enought! I saw the bad rates on Google! I should believe that!! And now my bike works only ok with levels of the gear(even with the very new dealer she puts there)
May 28, 2025 · Vinicius Soares dos santos
Very rude. Bike was promised to be done by end of the day. Two days later still not done. When I asked about when it would be done they hung up on me and when I called back they hung up again. Will never go back
Feb 17, 2025 · cory lujan
I brought 2 bikes from Olic. I enjoyed the first one and traded it for a mountain bike, which proves to be a disaster. Anytime I try to shift the bike, the chains come off and the deraileur does not worked. Olic bike owner refused to replace the chains and the deraileur the first time and just pieced it together. The same issue happened again after the first repair. I brought the bike back and now they wanted to charge to fix or replace it, although the owner offered and promised a year warranty.Now, the owner claimed that the damage is done by the rider even though this bike has never crashed of fallen and I have only used it two times.Be aware when purchasing from this dealer.
Dec 31, 2023 · Jude Levasseur
My “regular” bike shop was backed up for months with repairs, as were many of the other bicycle shops in town. Going out on a limb, I googled “bicycle repair” & called Olic, not knowing they were an e-bike warehouse. Steven was so courteous over the phone & agreed to take a look at my beach cruiser as he happens to be a certified bicycle mechanic. I brought it in and he had it ready for me in pristine condition in less than 48 hours for a more than reasonable price. He’s agreed to take a look at my road bike next! If you’re in the market for an e-bike or just need basic repairs on a regular bicycle, call Steven at Olive and you won’t be disappointed!
Sep 01, 2020 · Lorri Bailey