Mox Multisport

For dedicated cyclists and multisport athletes across Illinois, finding a bicycle store that truly understands the nuances of performance and personalized fit is essential. Mox Multisport, located in Chicago's vibrant West Loop, aims to be that comprehensive resource. As a "multisport" store, they cater not just to general cycling needs but also to the specific demands of triathletes and serious riders, offering specialized services like advanced bike fitting alongside sales and repairs. Their goal is to support athletes in achieving their goals, whether it’s increasing comfort on long rides, preventing injuries, or optimizing power output for competitive events.

Mox Multisport distinguishes itself through a strong emphasis on personalized service, particularly in the realm of bike fitting. They understand that a correctly fitted bike can make a world of difference in a rider's experience, from enhanced comfort to improved efficiency. While their primary focus is on helping people optimize their ride, they also offer a range of products and services designed to support the broader cycling community. Their commitment to offering a supportive environment and providing tailored solutions aims to make them a valuable partner for any Illinois resident serious about their cycling or multisport endeavors. They strive to be more than just a place to buy a bike; they aim to be a hub where expertise and passion for cycling converge.

Mox Multisport is conveniently situated at 648 W Randolph St, Chicago, IL 60661, USA. This location places it in the bustling West Loop neighborhood of Chicago, an area known for its lively dining scene, commercial activity, and excellent connectivity. For residents throughout Illinois, accessing Mox Multisport is quite straightforward. The West Loop is well-served by Chicago's extensive public transportation network. Several CTA 'L' train lines, including the Green, Pink, and Blue lines, have stations within walking distance, making it accessible from various parts of the city and for those commuting in from suburbs connected by Metra. Numerous CTA bus routes also traverse the Randolph Street corridor, adding to the ease of access.

For those traveling by car from other parts of Illinois, the West Loop is strategically located near major expressways, including I-90/94 (Kennedy Expressway) and I-290 (Eisenhower Expressway). While parking in downtown Chicago can sometimes be challenging, there are typically metered street parking spots and various paid parking garages available in the immediate vicinity of the shop. Their specific hours of operation are generally Monday, Friday, Saturday, and Tuesday/Wednesday, being closed on Thursday and Sunday, making it important to check their current schedule before visiting. The shop’s accessible urban location ensures that serious cyclists and multisport athletes from across Illinois can conveniently reach them for specialized services and product needs.

Mox Multisport offers a range of services tailored to meet the needs of cyclists and triathletes, with a particular emphasis on performance and comfort.

• Retül Bike Fitting Service: A primary offering, this uses the advanced Retül Vantage Motion Capture system to provide a dynamic, data-driven bike fit. The process involves a pre-fit physical assessment, placing LED markers on anatomical points, collecting real-time 3D data, and making precise adjustments to the bike. This service aims to increase comfort, prevent injuries, and maximize power and endurance for riders of all levels. They can perform fits on your existing bike or on a fit bike if you're looking to purchase a new one.

• Comprehensive Bike Tune-Ups: Mox Multisport provides various levels of tune-ups, including basic, pro, and complete overhauls. These services include drivetrain tuning, brake adjustments, bearing adjustments, wheel truing, cleaning, lubrication, and thorough inspections. For instance, a basic tune-up involves tuning and lubing the drivetrain, adjusting brakes, minor bearing adjustments, and checking and torquing all bolts.

• Bike Repair Services: They handle a variety of bike repairs, from simple fixes like flat tire repairs and tube replacements to more complex issues such as broken spokes, wheel truing, and drivetrain component replacements (e.g., chain, cassette, derailleurs). They also offer tubeless kit installations and sealant replacements.

• Custom Bike Builds: The shop offers services for custom bike builds from a bare frame, including drivetrain tuning and component installation. They also assemble new bikes from boxes, with different pricing for standard boxed bikes versus those with fully integrated cabling.

• Component Installation and Adjustments: This includes specific services like handlebar cutting, dropper post installation, steerer tube cutting and installation, and installing or greasing cables. They also perform bottom bracket overhauls and installations, and chainring/crankset replacements.

• Specialized Maintenance: Services like chain waxing (ultrasonic cleaning and high-performance wax application) are available for optimal drivetrain maintenance.

• Bicycle Sales and Product Availability: Mox Multisport stocks a selection of high-end bikes from brands like Cervelo, Cannondale, and Felt, catering to road, triathlon, gravel, and cyclocross disciplines. They also carry wetsuits and other gear for triathletes and cyclists.

Mox Multisport offers several notable features and highlights that position it as a key resource for cyclists and multisport athletes in Illinois.

• Expert Retül Bike Fitting: This is arguably their most prominent highlight. The use of the advanced Retül system and the expertise of fitters like Troy ensure a precise, data-driven bike fit that can significantly improve comfort, prevent injuries, and boost performance. Customers have reported feeling "very supported" and achieving tangible gains in their riding.

• Focus on Customer Support and Personalization: The shop emphasizes "helping people" and providing a personalized experience. This is reflected in the patient and helpful demeanor of staff like Troy, who takes the time to ensure the bike fit is "just right" and that customers don't spend more than they need to.

• Strong Product Availability: Customers have noted "great" product availability, suggesting that Mox Multisport maintains a good inventory of bikes and gear from respected brands. This is crucial for athletes looking for specific models or high-performance equipment.

• Specialization in Multisport and Performance Cycling: The "Multisport" in their name signifies a dedication to triathlon and advanced cycling. This makes them a specialized hub for athletes in these disciplines, offering not just bikes but also expertise in the unique demands of these sports. They are recognized by Competitor magazine as a "Best Bike Shop/Tri Shop."

• Comprehensive Repair and Maintenance Menu: Beyond sales and fitting, their detailed list of repair services, from basic tune-ups to complex overhauls and custom wheel builds, indicates a full-service repair department capable of handling a wide range of issues for diverse bike types, including e-bikes.

• Experienced and Knowledgeable Staff: Their website states that their team is a "group of dedicated cycling enthusiasts committed to providing top-notch service and expert advice," with "years of experience and a passion for cycling." This expertise is vital for accurate bike fits and effective repairs.

• Commitment to Fair Pricing for Some Services: While repair costs are always a consideration, some services, like their basic tune-up (historically offered at a competitive rate), suggest a commitment to fair pricing for quality work.

To connect with Mox Multisport for your cycling and multisport needs, here is their contact information:

Address: 648 W Randolph St, Chicago, IL 60661, USA

Phone: (312) 466-9111

Mobile Phone: +1 312-466-9111

It is advisable to check their website or call ahead for their most current hours of operation and to schedule appointments for services like bike fits or comprehensive tune-ups to ensure timely and dedicated attention.

For locals in Illinois, particularly those in the Chicago area with a serious interest in cycling or multisport disciplines, Mox Multisport is a highly suitable and recommended destination. If you're a triathlete seeking to optimize your performance and prevent injury through a precise Retül bike fit, or a road cyclist looking for that "free watts" feeling, the specialized expertise of their fitting service is invaluable. The personal attention from staff members like Troy, who focus on genuine support and ensuring you get what you need without unnecessary expenses, creates a trustworthy environment for significant investments in your cycling journey.

Beyond fitting, their comprehensive repair and maintenance services, along with a solid selection of high-end bikes and gear, position them as a reliable, full-service shop for performance-oriented riders. While every business has areas for improvement, Mox Multisport's core strengths—expert fitting, specialized knowledge in multisport, and a commitment to helping customers achieve their best on the bike—make it a standout choice in the Illinois cycling scene. For anyone serious about enhancing their comfort, efficiency, and overall enjoyment of cycling, a visit to Mox Multisport in Chicago's West Loop is a decision that can truly elevate your ride.

Mox Multisport

648 W Randolph St, Chicago, IL 60661, USA