Jenson USA

For cyclists across California, from the casual weekend rider to the dedicated racer, Jenson USA stands as a pivotal resource. While widely known for its significant online presence, the physical location in Riverside, California, serves as a crucial hub for those who appreciate direct interaction, immediate access to parts, and expert advice. Jenson USA has built a reputation over decades for connecting riders with a vast selection of bikes and gear, fueled by a deep passion for cycling. In a state like California, where diverse terrains invite every kind of ride, having a knowledgeable partner like Jenson USA, offering both an expansive inventory and dedicated in-person support, is invaluable for keeping you pedaling.

Jenson USA is strategically located at 1615 Eastridge Ave, Riverside, CA 92507, USA. This address places them within a commercial zone in Riverside, making it a convenient destination for cyclists throughout the Inland Empire and beyond. The proximity to major roadways ensures easy access by car, while its direct adjacency to the Sycamore Canyon trail system offers an added benefit for mountain biking enthusiasts looking to pick up parts or gear before hitting the trails. For customers seeking immediate access to their extensive online inventory, the Riverside location offers a particularly useful "will-call" pickup service, allowing individuals to order parts online and collect them in person. This blend of online convenience and physical accessibility makes it a unique and highly practical resource for the local cycling community.

Jenson USA offers a wide array of services, catering to nearly every aspect of cycling, from purchasing a new bike to finding that elusive component. Their services reflect their dual role as a major online retailer with a significant physical presence.

• Extensive Bicycle Sales: Jenson USA provides a massive selection of bicycles, including mountain bikes, road bikes, gravel bikes, electric bikes, commuter bikes, BMX/dirt jump bikes, and kids' bikes. They stock popular brands such as Santa Cruz Bicycles, Cannondale, Scott, Pivot, and more. While complete bikes might not always be on display at the Riverside pick-up location, their online inventory is vast, with options for various riding disciplines and budgets.

• Comprehensive Bike Parts & Components: A major strength is their immense stock of bike parts and components. This includes everything from essential items like tires, tubes, brake pads, and chains, to specialized components for shifting, braking, and suspension. This extensive inventory is particularly beneficial for riders performing their own maintenance or seeking specific upgrades.

• Cycling Accessories and Apparel: Beyond bikes and parts, Jenson USA offers a wide range of cycling accessories, including helmets, shoes (both cycling and regular), gloves, and a variety of cycling apparel (jerseys, bottoms, clothing accessories). They also stock camping and hiking gear, expanding their offerings for outdoor enthusiasts.

• Will-Call Pick-Up Service: For local customers, the Riverside location provides a highly valued "will-call" pick-up service. This allows customers to place orders online and then collect their items in person, saving on shipping time and costs, and providing immediate access to needed parts, as highlighted by a customer who saved their "race weekend" this way.

• Expert Gear Advisors: Jenson USA prides itself on having "Gear Advisors" who are ready to help. These knowledgeable professionals assist customers with questions about products, compatibility, and finding the right gear for their specific riding needs. This expert guidance is crucial for both new and experienced cyclists making informed purchasing decisions.

• Online Resources and Customer Service: Jenson USA maintains a robust online platform with FAQs, a price match policy, and a 90-day return policy. They also offer shipping services for bikes and gear, and extended warranty plans through partners like Extend.

Jenson USA in Riverside, CA, boasts several significant features and highlights that contribute to its standing as a prominent cycling retailer:

• Vast Inventory and Selection: As one of the largest online bike shops since 1996, Jenson USA offers an unparalleled selection of over 30,000 cycling products. This means customers in California have access to virtually any bike, part, or accessory they could need, often in stock and ready to ship or for immediate pickup.

• Exceptional Customer Service and Knowledgeable Staff: Customer reviews consistently praise the "friendliest and most helpful employees" and highlight individuals like Ethan for being "super helpful" and "incredibly knowledgeable." This dedication to customer care and expert guidance is a cornerstone of their appeal, making interactions positive and productive.

• Convenient Will-Call Pick-Up: The ability to order online and pick up in person at the Riverside warehouse is a major advantage for local Southern California customers. This saves time and ensures access to parts or bikes when needed most, as demonstrated by the customer who secured a critical brake hose for their race.

• Competitive Pricing and Price Match Guarantee: Jenson USA is known for offering competitive prices and frequent sales, often at significant discounts. Their 90-day price match policy further assures customers they are getting a good deal, reinforcing their commitment to value.

• Proximity to Sycamore Canyon Trails: The Riverside location's immediate adjacency to the Sycamore Canyon trail system is a fantastic benefit for mountain bikers. This allows for convenient pre-ride checks or immediate pick-up of last-minute necessities before hitting the dirt.

• Established Reputation and Trust: With over 25 years in the business, Jenson USA has built a strong reputation for legitimacy and reliability within the cycling community. Despite being primarily an online retailer, their physical presence reinforces their commitment to customer satisfaction.

For sales, parts, or will-call pickup, Jenson USA in Riverside can be reached at:

Address: 1615 Eastridge Ave, Riverside, CA 92507, USA

Phone: (888) 880-3811

Mobile Phone: +1 888-880-3811

Note: While the general customer service number is 888-880-3811, a specific local number (951) 234-7554 has also been associated with the Riverside location. It's always a good idea to confirm hours and pick-up procedures directly.

For locals in the California region, particularly those in Riverside and the broader Southern California area, Jenson USA is an indispensable resource for all cycling needs. Its unique blend of an expansive online inventory with the tangible benefit of a local will-call pickup point makes it incredibly suitable. Whether you're a casual rider in need of a basic part, a dedicated enthusiast upgrading components, or a racer in a bind needing immediate access to specialized gear, Jenson USA's Riverside location can deliver. The highly knowledgeable and friendly staff, as consistently praised by customers, ensure that every interaction is helpful and productive. For those living in a state where cycling is deeply ingrained in the lifestyle and access to high-quality, diverse gear is paramount, Jenson USA offers the convenience, expertise, and vast selection to keep every Californian pedaling with confidence and joy.

Jenson USA

1615 Eastridge Ave, Riverside, CA 92507, USA