Fresh Bikes

For cyclists across Georgia, whether you're a seasoned trail enthusiast or just starting your journey on two wheels, finding a reliable and highly reputable bicycle store is key to a fulfilling riding experience. In Roswell, Georgia, Fresh Bikes has cultivated a stellar reputation as a go-to destination, not only for its impressive selection of top-tier bicycles but also for its commitment to unparalleled customer service and expert care. This isn't just a place to buy a bike; it's a community hub where passion for cycling meets professional excellence, ensuring every rider in Georgia gets the perfect fit and continued support for their adventures.

Fresh Bikes sets itself apart by understanding that purchasing a bicycle, especially a high-performance one, is a significant investment. Their approach focuses on guiding customers through every step of the process, from initial inquiry to post-purchase support. As evidenced by numerous customer testimonials, the team at Fresh Bikes, including notable staff members like Shawn and Wes, prioritizes customer satisfaction above all else. They take the time to answer questions, provide tailored advice, and ensure that each bike is perfectly set up for the individual rider's needs. This dedication to personalized service and expertise makes Fresh Bikes a truly valuable asset to the cycling community throughout Georgia.

The location and accessibility of a local business are crucial for its convenience to residents, and Fresh Bikes is strategically situated to serve the broader Georgia cycling community, particularly those in the northern Atlanta metropolitan area. You can find them at 1575 Old Alabama Rd #209, Roswell, GA 30076, USA. This address in Roswell places them in an easily reachable spot for cyclists from Roswell, Alpharetta, Johns Creek, Milton, and even further afield within the state. The store's position on Old Alabama Road ensures good vehicular access, and being part of a commercial complex typically means ample parking is available, which is a significant convenience for customers transporting their bikes for service or pick-up. Its presence in Roswell, a city known for its outdoor activities and scenic routes, further cements its role as a vital local resource for cycling enthusiasts.

Fresh Bikes offers a comprehensive suite of services designed to cater to the diverse needs of Georgia's cycling community, from initial purchase to long-term maintenance. Their expertise extends across various types of bicycles, including a notable focus on e-mountain bikes. Here's a detailed look at the services they provide:

• Bicycle Sales: Fresh Bikes carries a selection of premium bicycle brands. They are notably known for carrying high-quality brands like Santa Cruz, including popular models such as the Santa Cruz Heckler SL, an e-mountain bike. They also stock other reputable brands like Rocky Mountain (as evidenced by a customer's 2015 purchase). This diverse inventory ensures options for various riding styles, including mountain bikes, gravel bikes, and city bikes.
• Expert Consultation and Fitting: As highlighted by customer experiences, the staff provides extensive consultation to help customers make the right choice. This includes multiple visits and phone calls to ensure the bike is "perfectly tailored to my needs." This goes beyond just sales, incorporating a personalized fitting process to optimize comfort and performance.
• Bicycle Repair and Maintenance: Fresh Bikes is a full-service repair shop. They offer comprehensive tune-ups, including washing and degreasing the bike and drivetrain, adjusting brakes, gears, bottom bracket, hubs, and headset, lubricating chains and accessible cables, truing wheels, and derailleur hanger adjustments. They also cater to "department store bikes" and "vintage bikes" with specialized tune-up options.
• Suspension Services: Fresh Bikes is noted as Atlanta's premier bicycle suspension specialist. They possess extensive knowledge in bicycle suspension service and maintenance, performing hundreds of fork and shock rebuilds for major brands like Fox and Rock Shox. They stock manufacturer-specified parts and offer quick turnaround times, backing their work with a 60-day service guarantee.
• Free Tune-Ups with New Bike Purchase: All new bikes purchased from Fresh Bikes come with two free tune-ups within 12 months. During these tune-ups, they offer no labor charge for installing basic parts purchased from their store, such as cables, brake pads, tires, tubes, and grips.
• Bicycle Rentals: Fresh Bikes provides a variety of rental bikes, ideal for exploring local trails like Big Creek or the Greenway. Rental fees can often be applied towards the purchase of a new bike within a specified period, offering a try-before-you-buy option for serious riders.
• Accessories and Parts Sales: Alongside bikes, they stock a range of cycling clothing, accessories, helmets, and shoes. They also carry major manufacturer rebuild parts and kits for suspension services.

Fresh Bikes distinguishes itself through several key features and highlights that are consistently praised by its loyal customer base in Georgia:

• Unmatched Customer Care: This is perhaps the most prominent feature. Customers repeatedly highlight the "exceptional" and "unmatched customer care." This includes patient guidance during the purchasing process, taking the time for "numerous phone calls," and ensuring the bike is "perfectly tailored" to the rider's specific needs.
• Knowledgeable and Supportive Staff: Individuals like Shawn and Wes are frequently lauded for their "exceptional help and support." This points to a team that is not only highly skilled in bike mechanics but also genuinely invested in the customer's satisfaction and overall cycling journey. Their expertise extends to maintaining older bikes to "perform new," showcasing their comprehensive knowledge.
• Premium Brand Selection: The shop is recognized for carrying "top-notch" brands, including Santa Cruz, a highly respected name in the cycling world. This commitment to quality brands ensures that customers have access to high-performance and reliable bicycles.
• Long-Term Relationship Building: The fact that customers return for years, having their "96 Bontrager" maintained alongside newer purchases, speaks volumes about the trust and loyalty Fresh Bikes builds. They foster lasting relationships, demonstrating their value as a consistent resource for cyclists.
• Comprehensive Post-Purchase Support: The offer of two free tune-ups within the first year, along with free labor for installing basic parts purchased from the store, shows a strong commitment to supporting the customer beyond the initial sale. This adds significant value and peace of mind for new bike owners.
• Specialization in Suspension Service and E-Bikes: Their designation as Atlanta's premier suspension specialist with extensive experience in Fox and Rock Shox products, coupled with their expertise in e-bikes like the Santa Cruz Heckler SL, highlights their advanced technical capabilities and responsiveness to evolving cycling trends.

For Georgia residents interested in visiting or contacting Fresh Bikes, here is their essential contact information:

Address: 1575 Old Alabama Rd #209, Roswell, GA 30076, USA

Phone: (770) 587-4980

Mobile Phone: +1 770-587-4980

For the most current operating hours, specific inventory questions, or to schedule a service appointment, it is always recommended to call Fresh Bikes directly to ensure the best possible experience.

In conclusion, Fresh Bikes is an exceptionally suitable and highly recommended destination for local users across Georgia, particularly those in the greater Atlanta area. Its convenient Roswell location makes it easily accessible for a significant portion of the state's cycling community. What truly sets Fresh Bikes apart, however, is its unwavering commitment to unparalleled customer service and deep technical expertise. As evidenced by numerous glowing reviews, the staff, including individuals like Shawn and Wes, go above and beyond to ensure customers are not just satisfied, but genuinely thrilled with their purchases and service experiences. The focus on personalized consultations, meticulous bike tailoring, and comprehensive post-purchase support (like the free tune-ups) provides immense value and builds lasting trust. Furthermore, their specialization in high-quality brands like Santa Cruz, coupled with their status as Atlanta's premier suspension specialists and e-bike experts, means Georgia cyclists have access to cutting-edge products and advanced repair capabilities. For anyone in Georgia seeking a bike shop that combines top-tier products with a truly customer-centric approach and a passion for all things cycling, Fresh Bikes stands out as the definitive choice, fostering a thriving and well-supported cycling culture in the state.

Fresh Bikes

1575 Old Alabama Rd #209, Roswell, GA 30076, USA