Bike Town USA Introduce
For residents of Georgia, especially those in the Gainesville area and surrounding communities, finding a bicycle store that truly understands their needs and provides exceptional service can make all the difference in their cycling journey. Bike Town USA, located in Gainesville, has consistently proven itself to be that trusted destination. Since its establishment by owner Tom Hughes in 1978 as "The Bike House" and its continuous expansion to a 10,000 sq ft facility, Bike Town USA has become a cornerstone of the local cycling community. It's more than just a place to purchase a bicycle; it's a hub where passion for cycling, expert knowledge, and genuine customer care converge.
Bike Town USA prides itself on creating an unparalleled bicycle buying experience, as highlighted by glowing customer reviews. The team, including key members like Kevin, Trent, and Keith, is celebrated for their deep understanding of bikes and their ability to guide customers without any pressure or overselling. Their philosophy centers on providing quality bikes and honest service, ensuring that every customer leaves feeling confident and satisfied with their decision. Whether you're a seasoned rider seeking specific components or a complete novice looking for your very first bike, Bike Town USA's commitment to personalized service and community involvement makes it a top recommendation for all your two-wheel needs in Georgia.
Bike Town USA is conveniently located at 1604 Dawsonville Hwy, Gainesville, GA 30501, USA. This prominent address places the shop on a major thoroughfare in Gainesville, ensuring excellent visibility and easy accessibility for customers from across Gainesville and the wider Northeast Georgia region. Dawsonville Highway is a well-traveled route, making it straightforward to find the store whether you are driving or planning a visit by bike.
The shop's strategic location along a main road typically offers ample parking, which is a significant convenience for customers bringing bikes for service or those looking to browse their extensive inventory. Its presence in Gainesville also positions it as a central point for cyclists in the surrounding areas of Georgia, providing a reliable local resource without the need to travel to larger metropolitan areas. The ease of access contributes significantly to Bike Town USA's appeal, reinforcing its status as a go-to destination for all cycling needs in the region.
- New Bicycle Sales: Bike Town USA offers a wide selection of bicycles, including full-suspension bikes, mountain bikes, electric bikes, road bikes, kids' bikes, cruiser bikes, and more. They help customers choose from various options based on their specific needs, ensuring a no-pressure buying experience.
- Comprehensive Bicycle Service and Repair: Their expert mechanics provide a full range of repair and maintenance services for countless makes and models of bicycles.
- Free Service Estimates: Customers can bring their bike in anytime for a friendly mechanic to provide a no-obligation estimate.
- Walk-ins Welcome for Minor Issues: For minor issues like flat tires, broken chains, or brake rubbing, they aim to fix it while you wait.
- Basic Inspection ($90): Includes adjustment of front & rear derailleurs and brakes, chain & cable lubrication.
- Preventative Maintenance Package ($140): Includes the Basic Inspection plus lubrication, adjustment, and cleaning of the shifting & braking system.
- Annual Peak Performance Package ($210): Includes the Basic Inspection plus replacement of shifting cables and the Preventative Maintenance Package.
- A La Carte Services: Many other individual services are available; call for prices.
- Parts and Accessories Sales: They stock a comprehensive range of bike parts, cycling accessories, bike helmets, bike tires/tubes, shifting/braking components, seatposts, electric bike components, bike seats, bike pedals, cycling bags & racks, and cycling clothing.
- Expert Buying Guidance: Staff members like Kevin, Trent, and Keith are highly knowledgeable and provide honest, pressure-free advice, helping customers make informed decisions on bikes and accessories.
- Community Support: Bike Town USA is actively involved in and supports the cycling community through local events and legislative changes related to biking laws.
- Online Shop Access: While primarily a brick-and-mortar store, they offer an online shop for convenience.
- Exceptional Customer Buying Experience: Consistently praised for creating the "best bicycle buying experience," with staff known for listening to customer needs and providing options without pressure or overselling.
- Highly Knowledgeable and Honest Staff: Kevin, Trent, and Keith are highlighted for their deep expertise ("knows his stuff") and for providing "honest service." They are genuinely passionate about bikes and customer satisfaction.
- Wide Range of Quality Bikes: Offers a diverse selection of bicycles, including various types of full-suspension, mountain, road, and electric bikes, ensuring options for every rider's needs.
- Comprehensive Service Department: Provides a full spectrum of repair and maintenance services, from quick fixes for minor issues to detailed tune-ups and preventative maintenance packages, all with free estimates.
- Community Involvement and Support: Owner Tom Hughes and Bike Town USA have a long history of supporting the local cycling community through events and advocating for legislative changes in biking laws, demonstrating a deep commitment beyond just business.
- Long-Standing Reputation: Established in 1978, the shop has a decades-long history of serving the Gainesville area, continually expanding and modernizing to meet community needs.
- Customer Trust and Loyalty: Reviewers express high satisfaction and a strong recommendation, indicating that customers feel confident in their purchases and service decisions.
- Welcoming Atmosphere: The store aims to be a place where new patrons and friends are always welcome to drop in, check out the store, and meet the staff.
For all your cycling needs in Georgia, whether you're looking to buy a new bike, get expert service, or simply chat about your riding adventures, Bike Town USA welcomes you. Here's how to reach their knowledgeable team:
- Address: 1604 Dawsonville Hwy, Gainesville, GA 30501, USA
- Phone: (770) 532-7090
You can visit Bike Town USA during their business hours: Monday-Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. They are closed on Sundays. Feel free to call for a free service estimate or to inquire about their extensive selection of bikes and accessories.
For residents of Georgia, especially those in Gainesville and the surrounding areas, Bike Town USA stands out as an exceptionally suitable and highly recommended local bicycle store. Its long-standing history, beginning in 1978, has allowed it to deeply integrate into the community, building trust and a reputation for excellence. The core suitability of Bike Town USA for locals lies in its unique blend of expert knowledge, a customer-first sales approach, and a strong commitment to service that extends beyond the initial purchase.
The testimonials from satisfied customers perfectly illustrate this, highlighting that the staff, particularly Kevin, Trent, and Keith, are not just salespeople but true cycling enthusiasts who provide honest, no-pressure guidance. For locals, this means a refreshing buying experience where their actual "needs in bikes" are prioritized, rather than being oversold. The anecdote of a customer, typically prone to extensive comparison shopping, making an immediate decision to purchase two bikes and accessories speaks volumes about the persuasive power of genuine, knowledgeable service. This builds immense confidence and ensures that locals are making well-informed decisions that truly suit their riding style and budget.
Furthermore, Bike Town USA offers comprehensive service options, from free estimates for repairs to detailed tune-up packages. The availability of immediate fixes for minor issues like flat tires further enhances convenience for busy locals who rely on their bikes. Beyond the transactional aspects, owner Tom Hughes's long-term involvement in supporting the cycling community through local events and legislative changes demonstrates a deep commitment to fostering a vibrant cycling culture in Georgia. This level of community engagement makes Bike Town USA more than just a retail establishment; it's a vital local institution that contributes to the quality of life for cyclists in Gainesville and beyond.
In essence, Bike Town USA offers a complete package for Georgians: a diverse selection of quality bikes, unparalleled expert guidance, reliable and transparent service, and a genuine dedication to the local cycling community. For anyone in the region looking for a trusted partner in their cycling adventures, Bike Town USA is undoubtedly a prime choice, ensuring a satisfying experience from the first pedal stroke.
Bike Town USA Photos










Bike Town USA Location
Bike Town USA
1604 Dawsonville Hwy, Gainesville, GA 30501, USA
Bike Town USA Reviews
The best bicycle buying experience!!! Kevin knows his stuff. My husband and I explained our needs in bikes and he gave us options to choose from. He never once tried to pressure or oversell. We went in thinking this would be our first stop in comparison shopping. But left after having purchased two bikes with accessories. My decision! And I’m ALWAYS the one that wants to shop items to death. When we left Biketown, my husband said to me, “Who are you?” 🤣 I told him that I just knew in my heart it was the right decision to make. You won’t go wrong shopping here.
Jan 20, 2025 · Carol WileyTrent, Keith & Kevin are always super helpful. They provide quality bikes and honest service! I highly recommend Bike Town for all your 2 wheel needs!
Apr 12, 2025 · Brooke PayneEasy and friendly experience. I did my research, found the bike I wanted, called to see if it was in-stock. Trent put it on hold for me, I came 30 minutes late and picked it up. As a new owner I had a few questions and they were all answered very well. Trent gave me some tips, helped with a few additional products, and I was on my way. Thanks!
Jan 13, 2022 · Cameron CampbellAwesome bike shop for adults and kids. Just got my daughters first “real” bike and she loves it. Ask for Trent, he’s super knowledgeable and very helpful. I also use them for service as well which is top notch!
Oct 29, 2022 · Tim KWent in with an older bike and was able to get parts at a very affordable price. Staff were extremely helpful and did not try to upsell me.
Jan 27, 2025 · Sebiv
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