Bicycle Outfitters

For every cyclist in Pennsylvania, from those exploring the scenic routes around Lancaster County to families embarking on new two-wheeled adventures, having a trusted local bicycle shop is a true asset. Today, we're highlighting Bicycle Outfitters, a long-standing establishment located in Elizabethtown, PA. This shop has been serving the local cycling community since 1991, offering a diverse range of bicycles, expert repair services, and a deep commitment to getting riders back on the road with a smile.

Bicycle Outfitters aims to be your complete cycling resource, catering to both beginners and seasoned experts. They understand that a bicycle is more than just transportation; it's a tool for fitness, adventure, and joy. While some experiences may vary, their dedication to making bikes "like brand new" through their service department and their long history in the community speak to their foundational commitment to quality and customer satisfaction. They strive to offer competitive pricing, quality products, and superior customer service to provide great value.

Bicycle Outfitters is conveniently located at 51 S Market St, Elizabethtown, PA 17022, USA. This central location, just one block from the square in downtown Elizabethtown, makes it easily accessible for residents within Elizabethtown and surrounding communities such as Mount Joy, Lancaster, Middletown, Harrisburg, Hummelstown, and Hershey. Its downtown setting provides a charming backdrop for your visit, with street parking readily available nearby. The shop's prime spot ensures that whether you're driving in for a specific repair or simply Browse for a new ride, your visit will be straightforward and convenient.

Bicycle Outfitters offers a comprehensive array of services designed to meet all your cycling needs, from meticulous repairs to finding your next dream bike. Their team of professional personnel, with over 40 years of combined experience, is equipped to handle various brands, models, and issues.

• Expert Bike Repair and Maintenance: Bicycle Outfitters is known for its repair expertise. They are staffed by professionals trained to fix your bicycle, no matter the brand, model, or problem. They offer both à la carte repairs for minor fixes and comprehensive tune-up packages.
• Tune-Up Packages: For the most thorough service and value, they recommend their complete tune-up packages. These include:
  • Basic Tune-Up (Starting at $59): Covers brake adjustments, shifter adjustments, and chain lubrication.
  • Advanced Tune-Up (Starting at $79): Includes everything in the Basic Tune-Up, plus wheel truing, headset adjustments, hub adjustments, and bottom bracket adjustments.
  • Complete Overhaul (Starting at $149): Encompasses the Advanced Tune-Up, with additional drivetrain removal, cleaning, reinstallation, inspection, and fine-tuning.
  A satisfied customer noted how a tune-up and needed repair made their Trek bike feel "like brand new."
• Wide Selection of Bicycles for Sale: They boast a reasonable selection of bicycles and carry products from some of the best bicycle brands in the world, including two of the top three brands in the US: Trek and Giant/Liv. They also sell Cannondale, Electra, and GT BMX bikes. They cater to all cycling styles, including road, mountain, hybrid, electric, commuter/urban, cyclocross, comfort, cruiser, tandem, and children's bikes.
• Bicycle Fitting Services: Proper bicycle fit is crucial for comfort and performance. Bicycle Outfitters offers professional bike fitting services, where certified fit specialists evaluate your riding position and configure your bike to meet your specific cycling goals.
• Cycling Accessories and Gear: Beyond bikes, they stock a full line of cycling essentials. This includes bike parts, wheels, tires/tubes, helmets, cycling lighting, shifting/braking components, bags & racks, handlebars, and a variety of cycling clothing and footwear.
• Free Estimates: They invite customers to visit for a free, no-obligation estimate on any service or repair needs, ensuring transparency before any work begins.
• One Year Unlimited Adjustments Plan: They back all the bikes they sell with a free one-year, unlimited adjustments plan, and offer discounts on future service needs, demonstrating a commitment to long-term customer satisfaction.

Bicycle Outfitters has several key features that make it a notable establishment in the Pennsylvania cycling community:

• Decades of Experience: Having been in business since 1991, Bicycle Outfitters brings over 30 years of experience to the table. Their staff collectively has "40+ years experience and training," ensuring a deep understanding of bicycles and repair techniques.
• Commitment to Quality Repairs: One review highlights their ability to "make my bike right" after previous disappointments elsewhere, with a tune-up that made a Trek bike "like brand new." This demonstrates their capability to perform high-quality repairs.
• Diverse Bike Brands and Types: Carrying top brands like Trek, Giant/Liv, Cannondale, Electra, and GT BMX, along with a wide range of bike types (road, mountain, hybrid, electric, kids', etc.), ensures that customers have a good selection to choose from, catering to various preferences and budgets.
• Professional Bike Fitting: The availability of certified fit specialists for professional bike fitting is a significant advantage, helping riders achieve optimal comfort and performance, which is a crucial aspect of enjoying cycling.
• Customer Service Focus (and areas for growth): While one review indicated an area for improvement in initial customer engagement for new bike sales, the overall business philosophy emphasizes "superior customer service" and a "friendly staff" who are "passionate about cycling." They state a commitment to listening to needs and working hard to find the right products. Their "Low Price Promise" also reflects a commitment to value.
• Comprehensive Service Packages: Their structured tune-up packages (Basic, Advanced, Complete Overhaul) provide clear options for maintenance, catering to different levels of need and offering good value for comprehensive service.
• Local Presence and Community Roots: As a long-standing local business, Bicycle Outfitters has deep roots in Elizabethtown and serves a broad surrounding area, fostering a sense of community and local support.

Ready to visit Bicycle Outfitters or need to schedule a service? Here's how to reach them:

Address: 51 S Market St, Elizabethtown, PA 17022, USA

Phone: (717) 361-8100

Mobile Phone: +1 717-361-8100

For residents throughout Pennsylvania, especially those in and around Elizabethtown and Lancaster County, Bicycle Outfitters offers a valuable resource for all their cycling needs. Its convenient downtown location and decades of experience make it a deeply rooted part of the local community.

While one customer noted an area for improvement in initial sales engagement, the core strength of Bicycle Outfitters lies in its comprehensive service department and its commitment to making bikes ride their best. The review from the customer whose Trek bike was made "like brand new" after disappointments elsewhere highlights the technical proficiency and dedication of their mechanics. This expertise, combined with a wide selection of quality bicycles from top brands like Trek and Giant, and specialized services like professional bike fitting, ensures that they can meet a diverse range of cycling requirements.

Bicycle Outfitters stands as a testament to local businesses striving for excellence. They offer not just products, but solutions, from helping you select the perfect bike to ensuring it runs smoothly for years to come. Their long history, experienced staff, and commitment to quality repairs make them a suitable and reliable choice for anyone in Pennsylvania looking for a dedicated and knowledgeable bicycle store. When you choose Bicycle Outfitters, you're choosing a local business with a passion for cycling and a track record of quality service.

Bicycle Outfitters

51 S Market St, Elizabethtown, PA 17022, USA