Urban Electrica E-Bikes Introduce
Hello, fellow Arizonans! Are you ready to experience a new way of navigating our beautiful state, whether it's for your daily commute, a leisurely ride, or an exhilarating off-road adventure? Then it's time you got acquainted with Urban Electrica E-Bikes in Tempe. This isn't just another bike shop; it's a dedicated hub for the future of personal electric mobility, offering a fantastic range of e-bikes and an unparalleled commitment to customer satisfaction. From the bustling streets of Phoenix to the scenic routes surrounding Tempe, Urban Electrica is quickly becoming the trusted name for electric two-wheelers.
In a state where sunshine is abundant and outdoor activities are a way of life, electric bikes are rapidly gaining popularity as an efficient, eco-friendly, and incredibly fun mode of transport. Urban Electrica E-Bikes is at the forefront of this movement, providing high-quality electric bikes that cater to various needs and preferences. What truly sets them apart, as countless local customers attest, is their exceptional customer service. They go above and beyond to ensure every interaction, from initial inquiry to post-purchase support, is seamless and positive.
Whether you're new to the world of e-bikes or a seasoned electric rider looking for an upgrade, Urban Electrica offers a welcoming and informative environment. Their staff, described as "extremely responsive and great to work with," understands the nuances of electric mobility and is dedicated to helping you find the perfect ride that fits your lifestyle. This commitment to the customer experience, combined with a curated selection of advanced e-bikes like the 79bike Falcon Pro, makes Urban Electrica a standout choice for anyone in Arizona considering the switch to electric.
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Urban Electrica E-Bikes is conveniently located at 1425 E University Dr Suite B-104, Tempe, AZ 85288, USA. This prime Tempe address makes it easily accessible for residents across the greater Phoenix metropolitan area, including Mesa, Chandler, Scottsdale, and downtown Phoenix itself. East University Drive is a major arterial road, ensuring straightforward navigation to the shop.
The shop's placement within a suite in a commercial complex means there's generally ample parking available, which is a practical benefit for those transporting bikes or visiting for an extended period to browse their selection. Its central location in Tempe also makes it a convenient stop for university students, commuters, and anyone looking to explore the vibrant city with a new electric ride. Being able to easily visit their physical location for a test ride or to discuss specific needs offers a significant advantage over online-only retailers, allowing Arizonans to truly experience the product firsthand before making a purchase.
The presence of Urban Electrica in Tempe reinforces the city's reputation as a hub for innovation and sustainable transport. Its accessibility ensures that more locals can discover the benefits of electric mobility, contributing to a greener and more efficient way of getting around our beautiful state.
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Urban Electrica E-Bikes specializes in electric personal mobility, offering a range of products and support designed to get Arizona residents on their preferred electric ride. While they primarily focus on sales and ensuring customer satisfaction, their services extend to supporting the lifecycle of their products.
- Electric Bike Sales: They offer a diverse range of electric bicycles, catering to various riding styles and needs, including popular urban models, lightweight options, adventurer models, and all-terrain conquerors. A frequently mentioned model is the "79bike Falcon Pro," known for its power and features. They also sell urban elegance series (C1 Xpress ST Ebike, C2 Xpress Ebike), cargo e-bikes (A6 D Volt Cargo Ebike), and vintage-inspired mopeds (V1 Velo Moped).
- E-Moto Sales: Beyond traditional e-bikes, they also carry electric motorcycles (e-motos) and e-scooters, expanding their offering in the electric mobility space. Brands like Freego and GhostCat are mentioned in relation to their e-moto and e-scooter inventory.
- Accessories & Parts: Urban Electrica provides a wide selection of accessories to enhance and personalize e-bike adventures. This includes essential gear like helmets, theft prevention locks, storage solutions (pannier bags, rear shelf bags, cargo baskets), and various e-bike components like displays, chargers, motors, chainrings, and fenders.
- Customer Support & Responsiveness: While specific repair services aren't detailed in the reviews, the overwhelming emphasis is on their exceptional customer service and responsiveness. They are "extremely responsive" and "great to work with," handling customer inquiries, shipping status updates, and post-purchase questions with impressive speed and efficiency. This indicates a strong commitment to supporting customers with their purchases.
- Test Rides: Urban Electrica explicitly invites customers to visit their shop in Tempe for a "personalized experience" and to "take a test ride," allowing potential buyers to try out different models before committing.
- Shipping & Delivery Assistance: Although bikes might ship from external locations (e.g., China, as noted in a review), Urban Electrica takes full ownership once they "hit US soil," ensuring prompt handling and addressing shipment status questions quickly.
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Urban Electrica E-Bikes has distinguished itself in the Arizona market through several key features and highlights that consistently earn them high praise from customers.
- Exceptional Customer Service: This is by far their most highlighted feature. Customers consistently rave about their "never encountered a better customer service," describing the staff as "extremely responsive" and swift in their replies, even outside of typical business hours. This dedication to customer satisfaction is a major draw.
- Diverse Range of Electric Mobility Products: Beyond just e-bikes, Urban Electrica offers e-motos, e-scooters, and e-trikes, providing a comprehensive selection for various electric mobility needs. This diverse inventory ensures that a wide array of customers can find the perfect fit for their lifestyle.
- Curated Selection of Quality E-Bikes: While the review mentions the 79bike Falcon Pro, their website lists several models like A2 Elite, A4 Gentry, F3 Adventurer, and C-series urban models, indicating a focus on specific, quality models rather than an overwhelming, uncurated inventory.
- Focus on Urban & Adventure Riding: Their product descriptions suggest bikes suited for both "smooth city commutes" and "all-out thrill rides" with "all-terrain tires," catering to Arizona's varied landscapes and riding preferences.
- Strong Post-Purchase Support: The review highlighting the quick response from "the owner's mother" regarding shipment status demonstrates a hands-on, dedicated approach to customer care, even for logistics that might originate from overseas. This shows a commitment to seeing the purchase through from start to finish.
- Physical Showroom for Test Rides: Having a physical location in Tempe allows potential customers to "explore products firsthand" and "take a test ride," which is crucial for such a significant purchase, enhancing confidence and ensuring the right fit.
- Positive Customer Experiences: The reviews collectively paint a picture of great experiences, with customers "highly recommend the bike and the business," indicating a strong track record of satisfied buyers.
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Ready to explore the world of electric mobility with Urban Electrica E-Bikes? Here’s how you can get in touch with their dedicated team:
Address: 1425 E University Dr Suite B-104, Tempe, AZ 85288, USA
Phone: (602) 962-9898
Their website also lists an email for inquiries: [email protected]. Their general store hours are 11:00 AM - 5:00 PM Tuesday through Friday, and 11:00 AM - 4:00 PM on Saturday, being closed on Sundays and Mondays. It's always a good idea to confirm hours or book an appointment for a test ride, especially if you're traveling a distance.
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For Arizona locals looking to embrace the exciting world of electric bikes and personal mobility, Urban Electrica E-Bikes in Tempe is an exceptionally suitable and highly recommended destination. Its unique strengths directly cater to the needs and preferences of our community, making it a standout choice.
Firstly, the unparalleled emphasis on customer service makes Urban Electrica a trusted partner in your e-bike journey. As locals, we value businesses that are responsive, helpful, and genuinely care about our experience. The glowing reviews highlight their swift communication and dedication, ensuring that any questions or concerns, even about shipping logistics, are addressed with remarkable efficiency. This level of support provides peace of mind for what can be a significant investment.
Secondly, their specialization in electric bikes and related mobility devices means they possess focused expertise that a general bike shop might not. In a rapidly evolving market like e-bikes, having a dealer that understands the nuances of different models, technologies, and maintenance needs is crucial. They offer a diverse range of models, from urban commuters to all-terrain adventurers, perfectly suited for Arizona's varied landscapes and lifestyles. This specialization ensures locals get informed advice and a product that truly fits their specific riding goals.
Lastly, the ability to visit a physical showroom for test rides is invaluable. While online shopping is convenient, experiencing an e-bike firsthand – feeling its power, assessing its comfort, and understanding its features – is essential before making a purchase. Urban Electrica provides this crucial opportunity, allowing Arizonans to confidently choose the right electric ride. By choosing Urban Electrica, locals are not just buying a product; they are investing in a seamless experience backed by a responsive and dedicated team, ready to support their electric adventures across the Grand Canyon State.
Urban Electrica E-Bikes Photos










Urban Electrica E-Bikes Location
Urban Electrica E-Bikes
1425 E University Dr Suite B-104, Tempe, AZ 85288, USA
Urban Electrica E-Bikes Reviews
We have had and continue to have great experiences with the whole staff at Urban Electrica. They are extremely responsive and great to work with. Purchased a 79bike Falcon Pro and highly recommend the bike and the business!
Mar 22, 2025 · DanSerious review; I have never encountered a better customer service than this company right here, I purchased my falcon pro and had questions regarding my purchase shipment status after a week. The owners mother responded quicker than I could finish the question! Gotta remember these bikes are coming out of China but as soon as the hit US soil they he company is all over it!
Jun 29, 2025 · Daniel DuranBought a bike a few weeks ago for my daughter, was good until the derailleur had to be removed(not a normal part that has to be removed to fix a flat, well aware of that but It has to be installed wrong from factory). Dropped it off few weeks ago to get it fixed, swing arm is on back order for 2+ months. They are working on a temporary fix with a universal part from Amazon that has delivered the wrong part twice now. Called to follow up today 6/24 and wasn't greeted very friendly and she assured me that they're working on it and she said that she "has to go now". For spending that much on a bike I would expect some better support especially from a local shop
Jun 24, 2025 · Konner Kaples1st time buying a ebike originally tried purchasing one but they were out of stock after I made the purchase, I received a call and they had explained what happened but offered a different bike. It was the one I wanted to buy my son originally. It worked out great. He loves the bike. I would say that the experience i had was good great communication there. Definitely would purchase again and plan on it in the future.
Jun 07, 2025 · mike izetaGreat people and very easy to work with. I bought a Cyrusher Kommodo from them a few weeks ago. My GF bought a different bike a week ago and it just wasn't a good fit for her due to her height. They were beyond helpful and helped us find a way to get her out of that bike and into the same one i got. They had nothing to do with her getting a bike that wasn't quite right but did everything they could to help us get her into a better fit for the best cost. I highly recommend them!
Apr 24, 2025 · Ryan Jacobson
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