Trek Bicycle Pontiac Introduce
For cycling enthusiasts and casual riders alike across Michigan, finding a bicycle shop that combines expert knowledge with genuinely helpful service is key to a rewarding riding experience. In Pontiac, Trek Bicycle Pontiac stands as a premier destination, providing a comprehensive range of high-quality bikes, professional repair services, and an unwavering commitment to customer satisfaction. This isn't just a store; it's a hub for the local cycling community, where passion for two-wheeled adventures is shared and supported.
Trek Bicycle Pontiac understands that every rider has unique needs and aspirations. Whether you're seeking a sturdy commuter bike, a high-performance road machine, a rugged mountain bike, or a versatile electric bike, their dedicated team is ready to guide you. Their mission extends beyond simply selling bikes; they aim to empower Michigan residents to embrace cycling as a lifestyle, ensuring their bikes are safe, comfortable, and ready for any journey on the state's diverse trails and roads.
Trek Bicycle Pontiac is conveniently located at 203 Perry St, Pontiac, MI 48342, USA. This accessible location in Pontiac makes it a straightforward destination for cyclists throughout the city and surrounding areas in Michigan, including communities like Lake Angelus, Auburn Hills, and Sylvan Lake. Situated near significant local riding spots like the Great Lake-to-Lake Trail, Joe Louis Greenway, and the Dequindre Cut Greenway, the shop's position is ideal for riders eager to hit the trails immediately after a purchase or service. The area generally offers easy parking, making for a convenient visit whether you're dropping off a bike for repair or spending time exploring the extensive selection on display.
Trek Bicycle Pontiac offers a comprehensive suite of services to ensure that every Michigan rider's bike is performing optimally and safely. Their team of skilled technicians is equipped to handle a wide range of needs for bikes of any brand, though some limitations may apply for non-Trek bikes requiring proprietary parts or for certain advanced service packages. Their services include:
- Bicycle Sales: A wide selection of new Trek and Electra bikes, encompassing various categories such as road bikes, mountain bikes (hardtail and full suspension), gravel bikes, electric bikes (e-MTB, city electric, road electric), hybrid bikes (city, comfort, active), and kids' bikes. They cater to all experience levels and riding styles.
- Bike Service & Repair (for all brands): From minor adjustments to major overhauls, their service staff is dedicated to getting you back on the road as soon as possible.
- Level 1 Service (The Scrub Down): Includes a thorough bike wash, alignment and adjustment of brakes and shifting, and torquing of all fasteners. Recommended every 25 hours of riding.
- Level 2 Service (The Deep Clean): Includes all Level 1 items, plus deep cleaning of drivetrain components, lateral and vertical wheel truing, and adjustment of wheel bearings. Recommended every 50 hours of riding.
- Level 3 Service (The Strip Down): A complete overhaul where the entire bike is disassembled, deep cleaned, all bearing systems are overhauled, hydraulic brakes are flushed, and all cables and housing are replaced and re-routed. Recommended every 100 hours of riding. This service may not be available for non-Trek bikes that require proprietary parts.
- E-Bike Service: Includes all Level 1 items, plus inspection of electrical components and cables, diagnostics, and firmware/software updates. Limited to Trek & Electra e-bikes.
- A La Carte Repairs: Services for common repairs such as standard tube/tire changes, gear adjustments, brake adjustments, spoke replacement, and wheel truing.
- Bike Boxing for Shipping: Professional boxing services for safely shipping your bicycle.
- Parts and Accessories: A wide range of Bontrager and other top-brand parts, accessories, clothing, helmets, shoes, and car racks to enhance your riding experience. This includes clearance items, as noted by a customer who found a great deal on a helmet.
- Bike Fitting and Consultation: Staff are very knowledgeable and take into account all customer concerns and needs to help find the right bike. While not explicitly detailed as a separate service, the high level of personalized sales guidance acts as a de facto fitting consultation.
- Clearance Items: Opportunities to find high-quality gear and accessories at significantly reduced prices, offering excellent value.
Trek Bicycle Pontiac distinguishes itself through several notable features and highlights that contribute to its strong reputation among Michigan cyclists:
- Knowledgeable and Helpful Staff: Customers consistently praise individuals like Lewis and Louis for their extensive knowledge, patience, and dedication to helping riders find the "right bike" that perfectly meets their needs. This personalized approach fosters trust and ensures a satisfying purchase.
- Exceptional Customer Service: The team goes "above and beyond" to make customers happy, as evidenced by positive testimonials. This commitment extends from sales to post-purchase support and expert repair services.
- Comprehensive Service Department: With detailed service packages (Level 1, 2, 3, and E-Bike specific) and a la carte repair options, the shop ensures bikes are well-maintained and quickly returned to the rider. They strive to get you "back out riding as soon as possible."
- Quality Brands: As a Trek Bicycle store, they offer the latest products from Trek and Bontrager, brands known for their reliability, innovation, and performance across various cycling disciplines.
- Great Deals and Clearance Items: The availability of "awesome clearance items," as highlighted by a customer who snagged a high-value helmet at a steep discount, provides excellent value for shoppers.
- Proximity to Riding Trails: The shop's location near popular Michigan trails like the Great Lake-to-Lake Trail, Joe Louis Greenway, and Dequindre Cut Greenway, makes it a convenient and practical hub for local cyclists.
- Community Integration: The store serves as a vital resource for the cycling community in Pontiac and surrounding areas, offering not just products but also valuable tips and insights, such as suggestions for local gravel rides.
To connect with the team at Trek Bicycle Pontiac and explore their offerings, here is their contact information:
Address: 203 Perry St, Pontiac, MI 48342, USA
Phone: (248) 440-7778
For Michigan locals, Trek Bicycle Pontiac is an outstanding choice for all their cycling needs. Its suitability stems from a powerful combination of factors: the availability of high-quality Trek and Electra bikes for every type of rider, a highly skilled and customer-focused service department that can handle repairs for almost any bike, and a team of knowledgeable sales associates like Lewis and Louis who prioritize understanding your individual needs. Residents in Pontiac and neighboring Michigan communities will appreciate the shop's commitment to getting them the "right bike" and providing ongoing support to keep them riding safely and happily. The convenient location near popular cycling routes further enhances its appeal, allowing for immediate enjoyment of newly purchased or serviced bikes. Moreover, the opportunity to find excellent clearance deals adds significant value. Whether you're a seasoned cyclist or just starting your two-wheeled journey, Trek Bicycle Pontiac offers the expertise, products, and dedicated service that makes it a true asset to the Michigan cycling scene.
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Trek Bicycle Pontiac Location
Trek Bicycle Pontiac Reviews
Lewis and the staff are very knowledgeable. If you're looking for a new bike this is the place to go. They take all your concerns and needs into account and helping you find the right bike to meet your needs. The service staff does a great job. And we'll get you back out riding as soon as possible. Five stars all day everyday.
Apr 28, 2025 · Ralph HummerI made the right choice shopping here. Louis was great to work with and helped me pick out the right bike. He went above and beyond to make me happy. I also got great tips on gravel rides in my area from the service manager. I’ll be back to this shop for sure. They also have awesome clearance items, got a $300 helmet for $50!
Jan 08, 2025 · Dr. Ken Bates, Ph.D.Dave was extremely patient and helpful when I brought my daughter in for a new bike. He took the time to make sure my daughter and I both understood the pros and cons of the different options, and didn't push me toward spending more than necessary. We left the store with a new bike, and with confidence that it is a good fit for my daughter's riding style and our local conditions, without breaking the bank.
May 23, 2025 · Marc HoweMy wife and I stopped in today to get some riding gear. Ended up with a helmet, car rack mount and other miscellaneous items. Louis and Dave were GREAT! Excellent customer service, great knowledge and they even installed the bike rack on the car. We will be back! 10/10 would recommend.
Jun 06, 2025 · Jared WardDave and Louis, the store manager, were super friendly and helpful! I went around to about half a dozen shops to ask questions and look around. I haven't ridden for 15 years, and have gained a whole lot of weight in that time, so I was looking for professional guidance.Initially, I was looking for a hardtail mountain bike, because that's what I road as a kid, and I'm hoping to build up my skill and fitness to get out on some proper trails. I didn't do a lot of challenging riding back then, but the more technical rides I did are my fondest biking memories. Dave was very informative, but crucially convinced me that a full-blown mountain bike with a suspension fork and all probably wouldn't be the best option for me as I get back into riding. He suggested I'd be more comfortable on a hybrid or comfort bike, and that, in the beginning, making it easy to get out and ride is going to be more important than where and how I want to be riding in 2 or 3 years. As a person, I tend to lean toward spending a little more now to avoid spending later, but $900 is also a hefty pill to swallow! I want to highlight this, because Dave could have just as well gone the route of other shops in showing me $600 or $700 options - which would have been fine, none of the other shops felt dishonest or scummy - but instead went the extra mile in talking to me about an option that ultimately was about $550, after tax and with all the accessories I need, out the door. He and Louis were both very knowledgeable and answered all my questions, eventually leading to a layaway order for a Verve 2 Lowstep in Rage Red.There was a little delay in getting the bike ready for pickup, caused by the rush of business at the start of the season, and a factor out of their control. No big deal, things happen! What was important to me, though, was that they were communicative throughout the process, and Louis was very attentive in letting me know what was happening and what my options were. At the end of the day, it was a Wednesday when the bike arrived at the shop and the following Monday when it got home, rather minor.Before going for a quick test ride, I noticed the rear break felt inconsistent and they did a quick service for me right then - took 5, maybe 10 minutes. Test ride went great, and they gave me some tips as a returning rider who - let's be real - never learned "properly" in the first place lolI drive a 4-door sedan and decided to hold off on getting a trunk rack, because I plan to start off slow near home. I was pretty confident it would fit in my car, because the front axel is quick release, allowing me to take the front wheel off to transport and put back on at home. I 3D printed a brake caliper spacer to bring with, after reading online that this was a thing I would need. Before walking out with the bike, Louis showed me how to remove the front wheel, put the spacer in, and rethread the axel. He also explained what to feel for, to know when it's been threaded in far enough to close the clamp.. latch.. part. I don't remember what it's called, but it's the same sort of tensioner that holds the seat in place. Then, before helping me load it up in my car, he showed me how to put the wheel back on and how to check that the brake rotor was aligned properly, and how to realign it if the brakes were rubbing! Even gave me a couple "official" caliper spacers to take home lolThese guys were really friendly and super helpful. I had good experiences at other shops as well, but I think the deciding factor was Dave taking the step beyond considering what mountain bike would work best for me into considering if a mountain bike was really the right choice. One other shop did mention hybrid or comfort bikes as a consideration, but Dave was more thorough and thoughtful in making the recommendation, rather than just a mention.Bit of a bummer that it's Trek only, but if that's what you're looking for, I'd happily recommend this shop!
Apr 01, 2025 · Sara Brown
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