Total Cyclery

Greetings, Wisconsin cycling enthusiasts! If you're seeking a local bike shop in Kenosha that blends a long-standing history of service with a dedication to the cycling community, look no further than Total Cyclery. This family-owned business has been a staple in Kenosha since the mid-1980s, evolving over the decades to meet the diverse needs of local riders. Whether you're looking to purchase a new bike, get your current ride professionally serviced, or even trade in an old bicycle, Total Cyclery offers a comprehensive approach to all things cycling. They’ve been instrumental in making Kenosha a biking town, and their commitment to quality and service continues to this day.

Our aim with this article is to provide you, our fellow Wisconsinites, with a detailed overview of Total Cyclery, highlighting what makes it a go-to resource for the local cycling community. We’ll delve into its convenient location, the extensive range of services it provides, its standout features, and all the essential contact information you’ll need. We’ll also address some areas where recent feedback suggests there might be room for improvement, providing a balanced and factual perspective to help you make informed decisions for your cycling needs in Kenosha.

Total Cyclery is conveniently located at 5039 6th Ave, Kenosha, WI 53140, USA. This address places it in a central and accessible part of Kenosha, making it easy to reach for residents within the city and from surrounding areas in Southeastern Wisconsin. 6th Avenue is a well-known thoroughfare, ensuring straightforward navigation whether you're driving to the shop or cycling there for service. The downtown Kenosha location provides good visibility and typically offers convenient parking options nearby, making your visit to drop off a bike for repair, browse accessories, or explore new bikes a hassle-free experience. This prime location solidifies Total Cyclery’s role as a vital and easily reachable hub for the local cycling community.

Total Cyclery provides a wide range of services designed to cater to every cyclist's needs, from new bike sales and comprehensive repairs to specialized maintenance and even educational workshops. They aim to be a one-stop shop for all bike-related requirements.

• Bicycle Sales: They offer a great selection of new bicycles from reputable brands such as Cannondale, Giant, Liv, and Sun bicycles. Their inventory caters to various riding styles, including road, mountain, and leisure bikes.
• Used Bike Trade-In Program: Total Cyclery provides fair prices on used bike trade-ins, allowing customers to receive credit towards a new bike purchase. This is a convenient option for those looking to upgrade.
• Comprehensive Bicycle Repair & Maintenance: They are a full-service repair shop, happy to work on all bike brands. Services include:
  • Tune-Ups: Offering various levels of tune-ups, including complete tune-ups ($99) that cover wheel truing, bearing adjustments, brake and derailleur adjustments, and lubrication. They also offer quick tune-ups for bikes in good shape ($79).
  • Flat Repair: Fast flat tire repairs, often done while you wait ($14 labor + tube cost).
  • Complete Overhauls: Their most comprehensive service ($249), involving complete disassembly, cleaning, lubrication, overhaul of headset, hubs, and bottom bracket, and replacement of all cables and housing.
  • Component Adjustments & Replacements: Including derailleur adjustments, brake services, chain and cassette replacements, and installation of various components.
  • Wheel Services: Flat repair, hub overhauls, and wheel builds (custom wheels are a specialty).
  • Suspension Overhauls: Services for both forks and rear suspension systems.
• Accessory Installation: Installation of bike computers, car racks (especially for racks purchased at Total Cyclery), handlebars, stems, and other accessories.
• Bicycle Boxing/Shipping: Services for preparing and shipping bicycles.
• Bicycle Assembly: Assembly of bikes purchased from the shop or mail-order.
• Tool School: Personalized instruction and multi-class courses on bicycle maintenance for those who want to learn DIY repairs.
• Mobile Repair Service: Offering a "We Come To You" mobile repair service within the city of Kenosha (with an additional fee for outside areas), which can be booked online.

Total Cyclery boasts several key features and highlights that have cemented its place as a long-standing local favorite in the Kenosha cycling community. These aspects reflect their dedication to service and connection with local riders.

• Long-Standing Family-Owned Business: Established in 1986 by Marty Gauss and now run by his son Robby, Total Cyclery is a second-generation family-owned shop. This deep local history fosters strong community ties and an "old school" customer service ethic where every customer is treated with importance.
• Fair Trade-In Prices: Customers appreciate their policy of giving "fair prices on used bike trade in," which makes upgrading to a new bike more accessible and convenient without the hassle of private sales.
• Great Selection of Bikes and Accessories: The shop is noted for having a "great selection of bikes and accessories," including popular brands like Cannondale, Giant, and Liv, catering to various cycling needs.
• Good Work and Professionalism: Loyal customers consistently commend the shop for doing "good work" and having a "very professional" staff, particularly regarding their repair services.
• Quick Turnaround for Repairs: Most repairs are stated to be completed by the next day, and minor adjustments or flat repairs can often be done while you wait, demonstrating their efficiency.
• Community Involvement: The Gauss family has been heavily involved in Kenosha-area bicycle racing, coaching, and supporting local racers for decades, showcasing their deep roots and passion for the sport within the community.
• Acceptance of All Bike Brands: Unlike some shops that only service brands they sell, Total Cyclery is "happy to work on all bike brands" for repairs and tune-ups, making them a versatile choice for any cyclist.
• Custom Wheel Builds: For serious riders, they offer custom wheel builds to enhance the riding experience.

To experience the long-standing expertise and community spirit of Total Cyclery, you can reach them using the following details:

Address: 5039 6th Ave, Kenosha, WI 53140, USA

Phone: (262) 652-2222

Mobile Phone: +1 262-652-2222

Operating Hours (subject to change, please confirm directly):

• Monday: 10:00 AM - 6:00 PM
• Tuesday: 10:00 AM - 6:00 PM
• Wednesday: Closed
• Thursday: 10:00 AM - 6:00 PM
• Friday: 10:00 AM - 6:00 PM
• Saturday: 10:00 AM - 4:00 PM
• Sunday: Closed

Whether you're looking for a new bike, need a repair, want to trade in an old one, or simply have a question, the team at Total Cyclery is ready to assist you. Feel free to give them a call or stop by their shop in downtown Kenosha.

For anyone in Wisconsin, particularly those in the Kenosha area, Total Cyclery is a highly suitable and deeply integrated local resource for all cycling needs. Its multi-decade presence and commitment to the community solidify its role as a trusted partner for riders of all levels. While recent feedback indicates some minor areas for improvement, the overall strengths of Total Cyclery make it a valuable asset.

Firstly, the shop's status as a second-generation, family-owned business operating since 1986 provides an unparalleled level of local trust and continuity. Robby Gauss, having grown up in the shop, carries forward an "old-school" customer service ethic, prioritizing every customer. This long-standing dedication means that locals aren't just dealing with a business; they're engaging with a part of Kenosha's history that has actively contributed to its biking culture, including involvement in local racing. This inherent community connection makes it a genuinely local choice that understands the specific needs and values of Wisconsin residents.

Secondly, the comprehensive range of services, coupled with fair practices like their used bike trade-in program, directly addresses common local needs. The ability to receive a fair price for an old bike when upgrading simplifies the process for many families and individuals. Moreover, their willingness to service "any and all brands and types of bikes" sets them apart, offering a convenient solution for diverse bike owners. This flexibility, along with generally quick repair turnarounds (often by the next day), ensures that locals can keep their bikes in excellent condition without excessive downtime, crucial for daily commuters and recreational riders alike.

While one customer expressed disappointment regarding minor issues on a new bike and a lack of follow-up, it’s important to view this within the context of numerous positive reviews and decades of service. Such feedback, while valuable for the business to address, does not negate the overall pattern of "good work" and professionalism. The core value propositions—a wide selection, expert repairs, fair trade-ins, and a deep community connection—remain strong. For these reasons, Total Cyclery stands as an indispensable and highly suitable local bike shop in Kenosha, continuing its legacy of serving Wisconsin's cycling community with dedication and expertise.

Total Cyclery

5039 6th Ave, Kenosha, WI 53140, USA