Synaptic Cycles Electric eBike Sales Service Rentals Introduce
In the picturesque coastal town of Dana Point, California, Synaptic Cycles Electric eBike Sales Service Rentals stands as a beacon for electric bike enthusiasts and mountain biking aficionados alike. This esteemed establishment is far more than just a retail space; it's a hub of unparalleled expertise, first-class service, and a genuine passion for fostering strong relationships within the cycling community. From the moment they first opened their doors, Synaptic Cycles has consistently delivered exceptional technical support and customer care, setting a high standard in the local cycling scene. Whether you're in the market for a brand-new electric mountain bike, need a complex custom build, or simply require a quick charge for your e-bike battery while exploring Dana Point's scenic routes, Shawn (the owner) and Sean (the Master Technician) lead a team that is always ready to go above and beyond. They understand the intricacies of modern electric bicycles and are dedicated to providing thoughtful recommendations, ensuring compatibility, and delivering swift, reliable solutions, making them an indispensable resource for Californians passionate about two-wheeled adventures.
Synaptic Cycles Electric eBike Sales Service Rentals boasts a prime location at 34119 Pacific Coast Hwy Suite F, Dana Point, CA 92629, USA. Situated directly on the iconic Pacific Coast Highway, the shop offers exceptional accessibility for residents and visitors alike across Dana Point, Orange County, and even further afield in Southern California. This strategic positioning makes it incredibly convenient for cyclists exploring the coastal routes or those driving in for specialized service. The easily identifiable address ensures that finding the shop is a breeze, and ample parking in the vicinity contributes to a smooth, hassle-free visit. Being located in such a vibrant and scenic area means that Synaptic Cycles is not just a destination for sales and service, but also a gateway to some of California's most breathtaking cycling experiences. Its accessibility underscores its commitment to serving the broad cycling community, making it a go-to spot for everything from quick battery charges to complex custom bike builds.
Synaptic Cycles offers a comprehensive suite of services catering specifically to the needs of electric bike and mountain bike enthusiasts, underpinned by expert technical support and exceptional customer care:
- Electric Bicycle Sales: They boast an "awesome lineup" of e-bikes from top brands such as Aventon, ZOOZ, SUPER73, Lectric, Xero2, and Rad Power. They cater to various needs, from everyday commuters to adventure-ready models, ensuring customers find the perfect e-bike for their style and budget.
- Expert Technical Support and Service: With a "Master Technician" like Sean, they provide top-tier technical assistance, including diagnosing issues, performing repairs, and tune-ups on both e-bikes and conventional mountain bikes. This includes complex tasks like full bike assemblies from individual components.
- Custom Bike Builds: As highlighted by a customer, they excel in assembling high-end custom bikes, even from components sourced from various dealers. Their expertise ensures compatibility and a perfect build, transforming a "pile of parts" into a "stunning, ride-ready machine."
- Parts and Component Sales & Recommendations: They assist customers in sourcing specific components and offer thoughtful recommendations on parts and compatibility for custom builds or upgrades, often having necessary items like front axles and brake adapters in stock.
- Electric Bike Battery Charging: They offer immediate assistance for e-bike riders with low batteries, allowing them to charge their battery on-site, as demonstrated by an instance where the owner, Sean, helped a customer in need.
- On-the-Spot Repairs: For minor issues, the team, particularly Sean, is known to fix bikes "on the spot," demonstrating efficiency and a strong commitment to immediate customer satisfaction.
- Electric Bike Rentals: Synaptic Cycles offers a range of e-bikes for rent, providing hourly and daily options, with all rentals including helmets, locks, and cargo bags. They also offer hybrid/hardtail mountain bike rentals.
- Concierge Service: For rentals, they offer a concierge service, delivering and picking up bicycles from clients at their home, hotel, Airbnb, or vacation rental in Orange, Los Angeles, or San Diego County.
- Advice and Consultation: Shawn and Sean are consistently available to answer questions and provide expert guidance on all aspects of bikes and components, ensuring customers make informed decisions.
Synaptic Cycles distinguishes itself through several outstanding features and highlights that consistently earn them glowing reviews and establish them as a premier destination for electric and mountain biking in Southern California:
- First-Class Service & Expert Technical Support: This is the hallmark of Synaptic Cycles, with customers consistently praising the high level of service and the deep technical expertise of the team, especially Master Technician Sean and owner Shawn.
- Incredibly Fast Turnaround Times: A standout feature is their remarkable efficiency. A complex custom bike build, expected to take days, was completed in just four hours. Similarly, minor repairs are often handled "on the spot," minimizing downtime for riders.
- Profound Knowledge and Thoughtful Recommendations: Shawn and Sean are highly knowledgeable, offering insightful advice on parts, compatibility, and solutions for various bike issues, even for complex, multi-sourced builds.
- Genuine Passion for Bikes and Relationships: The team's passion extends beyond just sales and service; they are genuinely interested in "building relationships with their customers (and their dogs!)," creating a welcoming and personal atmosphere.
- Exceptional Problem-Solving and Resourcefulness: Their ability to have critical missing parts (like a front axle and brake adapter) "in stock" for a custom build showcases excellent inventory management and foresight.
- Owner and Master Technician Involvement: The direct involvement of Shawn (owner) and Sean (Master Technician) in daily operations and customer interactions ensures a consistently high standard of service and expertise.
- Customer-Centric Approach: Going out of their way to charge a customer's e-bike battery for free while they had a drink next door, and fixing a girlfriend's bike immediately, exemplifies their dedication to immediate customer satisfaction and convenience.
- Specialization in E-Bikes and Mountain Bikes: Their clear focus on these popular segments of cycling, combined with extensive experience, positions them as the go-to experts in the area.
- Wide Range of Services: From sales and rentals to complex builds and quick fixes, they offer a comprehensive solution for all cycling needs, making them a one-stop shop.
For top-tier electric bike sales, expert service, or convenient rentals, Synaptic Cycles Electric eBike Sales Service Rentals is ready to assist you. You can reach them using the following contact information:
Address: 34119 Pacific Coast Hwy Suite F, Dana Point, CA 92629, USA
Phone: (949) 484-6409
Mobile Phone: +1 949-484-6409
Hours: Open Every Day 10 AM – 6 PM
For locals across Dana Point, Orange County, and indeed the entire Southern California region, Synaptic Cycles Electric eBike Sales Service Rentals is an exceptional and highly suitable choice for all their electric and mountain biking needs. The overriding reason is the consistent delivery of "first-class service and expert technical support," as overwhelmingly highlighted by their loyal customer base. The dedication of Shawn and Sean, who are not just business owners but true cycling enthusiasts, translates into unparalleled knowledge, incredibly fast turnaround times even for complex projects, and a genuine willingness to go above and beyond for every customer. This personalized and highly efficient approach, including everything from custom bike builds to on-the-spot repairs and convenient e-bike rentals, ensures that locals spend less time waiting and more time enjoying California's beautiful trails and scenic coastal paths. The shop's commitment to building lasting relationships, even extending to a friendly nod to customers' pets, fosters a deep sense of community and trust. For any Californian seeking a truly expert, reliable, and welcoming electric bike and mountain bike shop, Synaptic Cycles stands out as the definitive destination, ensuring that every ride is a pleasure.
Synaptic Cycles Electric eBike Sales Service Rentals Photos










Synaptic Cycles Electric eBike Sales Service Rentals Location
Synaptic Cycles Electric eBike Sales Service Rentals
34119 Pacific Coast Hwy Suite F, Dana Point, CA 92629, USA
Synaptic Cycles Electric eBike Sales Service Rentals Reviews
I've been working with Synaptic Cycles since they first opened, and they've consistently delivered first-class service and expert technical support. Recently, I purchased a Specialized Turbo Levo S-Works frame from a dealer in Arizona and sourced the wheels, drivetrain, and other components from a variety of places—including Synaptic.Throughout the process, Shawn (the owner) and Sean (the Master Technician) were incredibly helpful, always available to answer questions and offer thoughtful recommendations on parts and compatibility.When I showed up at their shop at 10am with boxes full of parts—frame, fork, wheels, and more—I was missing a front axle and a brake adapter. No problem: they had both in stock. I expected the build would take several days, but when I returned at 2:00pm to check on progress, I was shocked to find the bike already fully assembled. What had been a pile of parts was now a stunning, ride-ready machine.Shawn and his team are professional, reliable, and genuinely passionate—not just about bikes, but about building relationships with their customers (and their dogs!). I highly recommend Synaptic Cycles for anyone in need of top-tier e-bike or mountain bike sales and service.
May 04, 2025 · AL B.Rode my e bike into Dana and realized my battery was getting low. I wasn't sure if I could make it home. I popped in and Sean the owner was more than helpful to charge my battery while I was having a few cold ones next door. On another date Sean fixed my gf bike on the spot. We weren't expecting it to be fixed immediately but he insisted. Great service.
Jun 23, 2025 · EricShawn doesn’t sell bikes; he sells Magic. If you’ve been thinking about buying an e-bike then get off the couch and go get one today from Synaptic Cycles because every day you postpone your purchase is a day you miss out on experiences that will redefine your life. Riding up and down our beautiful coastline on our RadPower e-bikes from Synaptic brings us so much simple joy, and my wife says she feels like a kid again. Shawn, Jackson, and the whole crew give great customer service and work very hard to ensure that each rider is on a bike that’s right for the rider, taking into consideration the unique needs of each customer. We couldn’t be happier!
May 31, 2025 · Affordable SUPs and Affordable Standup PaddleboardsAmazing! I walked in with an e-bike I bought online that had a flat. The repair guy was helping another customer so I looked at the huge selection of high quality e-bikes in and outside the shop. I was surprised by how great the prices were for high quality brands. When it was my turn I let the repair guy know I was eventually interested in a new cargo bike but that I wanted the new tube and let him know some other issues I had noticed. He began to write up a repair quote as it was an hour away from closing and I mentioned that I needed the essential repairs immediately as I had to get to school in the morning. He immediately got straight to repair mode and went above and beyond to accommodate my request. He did the repair and let me know what was not urgent and also what was not needed at all. He told me that if I was using this as a hold over until I can buy the new bike he would just help me maintain it and keep it safe to ride without sinking a bunch of money into it.I asked if I could ride one of the cargo bikes, and even though it was closing time he let me take a go around the parking lot.This store has friendly and knowledgeable people who care about building long time relationship based business and aren’t concerned with making a quick buck.In addition, he noticed that the person who sold the bike to me and fastened the front wheel to the frame using zip ties. I hadn’t even thought to look for that because it had not occurred to me that someone would sell a bike in that dangerous condition. He searched through his hardware, found the right fit and put it on with no additional charge.Synaptic Cycles delivered platinum service, has great prices and is right there in the middle of Dana Point. This is my new place for everything bike related.Simply amazing!
Jan 07, 2025 · Nathan CrossHighly recommend coming here to look for an electric bike. Best shop in Dana Point by far.I bought my bike there last August and had a great experience then. Yesterday I had part that needed to be replaced they took care of it at no charge within a day. Just super friendly and knowledgeable. Best selection in town too.
May 04, 2025 · danny c
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