Outland Bike Introduce
For cyclists across Tennessee, finding a bicycle shop that combines expert knowledge with unwavering integrity is truly invaluable. Outland Bike, located in Nolensville, stands out as just such a place. This local establishment has quickly gained a reputation for its deep understanding of bicycles, especially electric bikes, and its commitment to honest, customer-focused service. Whether you're in need of a quick fix, a significant upgrade, or a complete overhaul, Outland Bike aims to be your trusted partner on two wheels, right here in Tennessee.
What truly sets Outland Bike apart, as highlighted by numerous glowing customer reviews, is the remarkable professionalism and integrity of its team. In an industry where trust is paramount, customers consistently praise staff members like Max and Carson for their transparent communication, willingness to explain technical details without jargon, and their commitment to fair pricing. This dedication to doing what's right for the customer, rather than padding bills or taking advantage of a customer's limited knowledge, has earned them a loyal following and "customers for life."
Outland Bike offers a comprehensive range of services, catering to a diverse array of bicycle types and needs. From ensuring your new e-bike is safely and correctly assembled, to recommending crucial upgrades like hydraulic brakes for enhanced safety and performance, their team demonstrates a thorough understanding of bicycle mechanics. They are adept at handling various repairs and tune-ups for almost any make and model, ensuring that you can get back on the road or trail quickly and safely.
Beyond their exceptional service, Outland Bike also operates with an innovative retail approach, leveraging its connection to OutlandUSA.com. This allows them to offer a wide range of outdoor products and potentially a broader selection of bikes from brands like Giant, Liv, Scott, and Haro. This blend of in-person expertise and a wider product catalog positions Outland Bike as a versatile and reliable resource for the entire Tennessee cycling community, offering both specialized knowledge and accessible products.
Outland Bike is conveniently located at 7223 Haley Industrial Dr, Nolensville, TN 37135, USA. This address places the shop in Nolensville, a growing community within the greater Nashville metropolitan area of Tennessee. Its position within an industrial drive suggests easy access and likely ample parking, which is a significant convenience for customers needing to transport bikes for service or pick-up.
For residents of Nolensville and surrounding areas like Franklin, Brentwood, and Nashville, this location offers a readily accessible option for bicycle sales and service. While not necessarily on a bustling main street, its industrial park setting often means less traffic congestion and straightforward navigation. This ease of access ensures that cyclists from across Middle Tennessee can reach Outland Bike without hassle, contributing to a smooth and efficient visit.
The strategic placement in Nolensville allows Outland Bike to serve as a key local resource, bridging the gap for expert bicycle service in a rapidly developing part of Tennessee. Its commitment to convenience, including walk-in availability or appointment scheduling, further enhances its accessibility and suitability for the local cycling community.
- Comprehensive Bike Service and Repair: Outland Bike offers a full range of repair services, from simple flat tire fixes to complex brake and drivetrain issues. Their mechanics are trained to work on nearly any make and model of bike.
- Safety & Assembly Checks: They provide professional assembly checks for new bikes, ensuring all components are correctly installed and safe for riding, particularly important for bikes purchased online.
- Upgrades and Customizations: The team provides expert advice and installation for bike upgrades, such as recommending and installing hydraulic brakes as an important safety and performance enhancement.
- Basic & Deluxe Tune-ups: They offer tiered tune-up services. A "Basic Tune-up" includes brake and derailleur adjustments, crank/bottom bracket inspection, tire inflation, minor wheel true, lubrication, and a full safety check. A "Deluxe Tune-up" adds a deep clean of all drivetrain components.
- Wheel Truing and Hub Adjustments: They perform lateral wheel truing and minor adjustments to front and rear hubs.
- E-Bike Service and Assembly: Specializing in electric bikes, they are experts in e-bike assembly and service, ensuring these specialized bikes function optimally.
- Free Inspections and Quotes: Customers can stop by for a free inspection and quote on any bike-related job or tune-up.
- New Bike Sales (Connected to OutlandUSA.com): While the physical store focuses on service, they offer bikes from brands like Giant, Liv, Scott, and Haro, potentially leveraging the larger inventory of OutlandUSA.com.
- Bike Maintenance Education: Staff members like Max patiently answer questions on bike maintenance, helping customers understand how to care for their bikes.
- Unwavering Professional Integrity: Customers consistently laud the staff for their deep integrity, honesty, and trustworthiness, noting that they never pad bills or take advantage of a customer's lack of knowledge. This is cited as "priceless."
- Highly Knowledgeable Bike Experts: Staff members like Max and Carson are praised for being "bike experts," providing clear explanations and sound recommendations for repairs and upgrades.
- Exceptional Customer Service: Described as "beyond professional and helpful," the employees at Outland Bike go the extra mile to assist customers, earning loyalty and repeat business.
- Specialization in E-Bike Service: They are particularly adept at assembling and servicing e-bikes, understanding the specific needs and potential upgrades for electric models.
- Versatile Repair Capabilities: Capable of working on "nearly any make and model of bike," ensuring broad service accessibility for the community.
- Focus on Customer Safety: As demonstrated by recommendations for crucial upgrades like hydraulic brakes for improved safety, their advice prioritizes the rider's well-being.
- Efficient Service: They aim to get customers back on the road or trail quickly and safely.
- Innovative Retail Experience: Potentially leverages the connection to OutlandUSA.com, offering a broader range of outdoor products delivered directly to the store for a unique Browse experience.
Address: 7223 Haley Industrial Dr, Nolensville, TN 37135, USA
Phone: (615) 776-1488
Mobile Phone: +1 615-776-1488
For residents across Tennessee, particularly those in Nolensville and the surrounding Middle Tennessee area, Outland Bike stands out as an exceptionally suitable and highly recommended local resource for all their cycling needs. Its convenient location at 7223 Haley Industrial Dr in Nolensville offers easy access, ensuring that locals can readily reach the shop for expert service, whether they are bringing in a bike for repair or seeking advice on an upgrade.
The paramount reason for Outland Bike's suitability for locals is the consistent and overwhelming feedback regarding the staff's professionalism, deep integrity, and trustworthiness. In an industry where trust can be a concern, employees like Max and Carson are repeatedly praised for their honesty, transparent communication, and genuine commitment to prioritizing the customer's best interest. This dedication to ethical service, where padding bills is unheard of and explanations are clear, builds invaluable loyalty and ensures that customers feel safe and respected.
Moreover, Outland Bike's comprehensive range of services, including expert assembly checks, advanced repairs (like hydraulic brake upgrades), and versatile tune-ups for "nearly any make and model" of bike, makes them a one-stop shop for diverse cycling needs. Their particular expertise in e-bikes further enhances their value in today's evolving cycling landscape. For Tennesseans, choosing Outland Bike means partnering with a local business that not only possesses the technical skills to keep your bike performing safely on the road or trail but also upholds the highest standards of customer care and honesty, making them a truly priceless asset to the community.
Outland Bike Photos










Outland Bike Location
Outland Bike
7223 Haley Industrial Dr, Nolensville, TN 37135, USA
Outland Bike Reviews
Got a new Schwinn Marshal Ebike and wanted to make sure it was assembled right. Not only did I get a very reasonable price to do a safety/assembly check, I was made aware that the metal pads on the bike would likely fail and Max recommended hydraulic brakes instead. Again another reasonable price and Max broke down why it was an important upgrade.He was super helpful in showing me how to unlock the front wheel and was patient as I asked various questions on bike maintenance. Later I went back because my bike seat bolt was hard to unscrew and Carson helped me out. He also was happy to help me mount the new bike seat. Both Carson and Max were beyond professional and helpful in my visit, Outland has a customer for life!
Sep 26, 2023 · Ali SWe’ve only been relying on Outland Bike a short time to assemble and service our e-bikes, but we’ve found the employees (Jay and Steven??) to be very knowledgeable, very honest and super helpful. Most importantly, we had an experience today that showed us, without a doubt, that the employees of this store work from a place of deep integrity and trustworthiness.This is *extremely* rare, especially in the service industry, which makes it even more precious than it already is.The employees at Outland Bike are bike experts, and I’m not even close to that—I just ride. There was an issue with my bike, and they could have very easily taken advantage of my lack of knowledge and I never would have figured it out…but they didn’t. They explained exactly what was going on and it was obvious—this is not the kind of shop that pads bills or takes advantage of its customers. This is a shop that truly appreciates its clientele and these employees pride themselves on doing a great job, every time.I hope the guys read this review and understand how much their skills mean to us—they keep my bike on the road and they keep me safe!!—but I hope they know their incredible professional integrity means more than I can properly convey. That is priceless.
Jan 17, 2023 · Tracy De SotoCarson really took care of me and had a top tier personality - Very chill and friendly employee. I came in for a tube replacement and he took a few extra minutes to make sure my breaks were functioning right. Didn’t have to do that but he did. Thanks man, you just earned a regular customer! I hope this business does really well, and encourage everyone to support them.
Jan 21, 2023 · Doug BuckleyAmazing customer service! They know all things about all bikes. I will definitely be coming back. Carson was great!
Dec 29, 2023 · Bliss BirthMy husband Carl stopped in last week to look at new bikes, buy some parts and inquire about repairs. He found the staff to be very knowledgeable and helpful. They did one simple repair quickly while he looked at the new bikes and we will definitely be going back for future bike repairs and purchases!
Oct 07, 2020 · Aubrei Burns Conway
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