Landry's Bicycles

For cyclists across Massachusetts, from those rediscovering the joy of riding after years away to absolute beginners taking their first pedal strokes, Landry's Bicycles in Natick stands as an exemplary destination. With a history stretching back to 1922, Landry's has earned its reputation as one of "America's Best Bike Shops," built on a foundation of deep expertise, an expansive selection, and, most notably, unparalleled customer service. This isn't just a place to purchase a bike; it's a supportive community hub where every cyclist, regardless of their experience level, feels respected, encouraged, and empowered to achieve their riding goals.

What truly sets Landry's Bicycles in Natick apart, as attested by loyal customers, is their exceptional team. Individuals like Mark, Oliver, and Anna Mae are consistently praised for their profound knowledge, extensive experience, and unwavering honesty. They go above and beyond, providing not just technical advice, but also genuine enthusiasm and encouragement that can make all the difference, especially for those returning to cycling or just starting out. This personalized attention ensures that customers find the perfect bike and gear that not only fits their body but also aligns with their fitness aspirations and budget, without any pressure to upsell.

As an employee-owned company, the staff at Landry's Bicycles have a vested interest in delivering collaborative teamwork and exceptional customer service. This unique ownership structure fosters an environment where every interaction is imbued with a genuine commitment to customer satisfaction. For Massachusetts residents, this means visiting a bike shop where the team truly cares about their experience, making Landry's Bicycles in Natick a trusted and invaluable resource for everything from purchasing a new road bike or e-bike to getting expert fitting information and reliable repairs. Their dedication to the cycling community makes them a cornerstone for local riders.

Landry's Bicycles in Natick is conveniently located at 790 Worcester St, Natick, MA 01760, USA. This address places the store along Route 9 (Worcester Street), a major commercial artery in Massachusetts, making it highly visible and easily accessible from various parts of the state. For those driving, the location offers plenty of parking available in their lot, which is a significant convenience when transporting bicycles. Directions are straightforward, particularly for those coming from Route I-95, involving a quick exit onto Route 9 West and then a simple maneuver to reverse direction onto Route 9 East, with Landry's being immediately visible after the Music Go Round store.

The strategic location in Natick allows Landry's Bicycles to serve a broad demographic of cyclists across Central and Eastern Massachusetts. Its placement along a major highway means that customers from neighboring towns like Framingham, Wellesley, and Wayland, as well as those from further afield, can reach the store with ease. This accessibility is crucial for a business that caters to specialized needs like bike fitting and comprehensive repairs, which often require dedicated visits.

Adding to its local appeal, Landry's Natick store is located less than a mile from the Cochituate Rail Trail (CRT), a beautifully designed 4-mile shared-use path. This proximity makes it incredibly convenient for local riders to visit the shop, whether for service, to test ride a new bike, or simply to browse before heading out onto the trail. This integration with local cycling infrastructure solidifies Landry's Bicycles as a truly convenient and integral part of the Massachusetts cycling scene.

• Comprehensive Bicycle Sales: Offers a wide selection of new bicycles from top brands like Specialized, Trek, Electra, Santa Cruz, Fuji Bikes, Tuesday Cycles, Breezer Bikes, and Gazelle. This includes:

  • Road Bikes (e.g., road race, all-road, electric road, gravel, cyclocross, triathlon)
  • Mountain Bikes (e.g., full suspension, hardtail, e-MTB, fat bikes, dirt jump/slopestyle)
  • Electric Bikes (e-bikes for various categories, including road, mountain, city, and cargo)
  • Hybrid/City Bikes (e.g., comfort & recreation, active & fitness, urban & commuter, cruiser, cargo)
  • Kids' Bikes
  • Custom Bikes
  • Pre-owned Bikes (well-tuned and serviced)

• Expert Bicycle Service and Repair: Provides comprehensive repair and maintenance services for all types and brands of bicycles. This includes:

  • FREE Estimates: Customers can bring their bike to any Landry's store for a free inspection and advice on repair options.
  • General Tune-ups and Repairs: From basic adjustments to more complex mechanical needs.
  • E-bike mechanical needs: Specialized service for electric bicycles.

• Professional Bike Fitting: Offers expert bike fitting services, including computerized video-analysis systems and thorough assessments. This service helps eliminate discomfort and improve performance, making a world of difference for riders of all levels.

• Cycling Parts, Accessories, and Apparel: Stocks a wide range of essential cycling gear, including:

  • Parts (e.g., wheels, tires/tubes, saddles, handlebars, pedals, drivetrain components)
  • Accessories (e.g., helmets, lights, car racks, bags, pumps, tools, water bottles)
  • Clothing and Shoes for men and women.

• Group Rides and Events: Organizes group rides for various skill levels, including women's specific rides, and hosts repair clinics and special events to foster community engagement.

• Gift Cards: Available for purchase, offering a flexible option for cycling enthusiasts.

• Exceptional Customer Service: Consistently praised for friendly, knowledgeable, experienced, and honest staff (e.g., Mark, Oliver, Anna Mae, Hannah, Graham, Sterling). They make customers feel respected, never pressured to upsell, and provide encouragement.

• Employee-Owned Company: Since 2010, Landry's has transitioned to an ESOP (employee stock ownership plan), meaning all core staff own shares. This fosters a vested interest in collaborative teamwork and exceptional customer service, aiming to be "the best bike shop for the world."

• Extensive Selection of Bikes: Offers a vast inventory covering virtually every type of bike imaginable, from road and mountain to electric and kids' bikes, catering to a wide range of budgets and preferences.

• Expert Bike Fitting: Highlighted by customers as a "world of difference" in comfort and performance, with staff like Andy Palmgren specifically mentioned for their skill and patience in this area.

• Highly Reliable Service Department: Provides free estimates, services all types/brands of bikes, and is known for quick, professional, and knowledgeable repairs, including e-bikes.

• Strong Community Involvement: Committed to building better bicycling, recognized as one of "America's Best Bike Shops" for community service and bicycle advocacy. They sponsor maintenance of local trails like the Cochituate Rail Trail.

• Long-Standing Reputation: Serving New England bicyclists since 1922, making them one of the longest-operating bike shops in America, instilling deep trust and loyalty.

• Supportive for Beginners: Customers new to cycling feel respected and receive valuable information to help them succeed in their fitness goals, with staff providing patience and expertise for all questions.

Address: 790 Worcester St, Natick, MA 01760, USA

Phone: (508) 655-1990

For Massachusetts residents, especially those in Natick and the surrounding MetroWest area, Landry's Bicycles is not just suitable but truly exceptional as a local cycling resource. Its unique position as an employee-owned company fosters a palpable sense of dedication and collaborative spirit among its staff, translating into customer service that consistently earns the highest praise. This isn't merely a place to buy a bike; it's a supportive environment where every cyclist, from beginners to seasoned riders, feels genuinely valued and expertly guided.

The extensive selection of bikes, spanning everything from cutting-edge road and mountain models to versatile e-bikes and family-friendly options, ensures that every local can find precisely what they need to navigate Massachusetts' diverse terrain and achieve their fitness goals. The emphasis on professional bike fitting, a service that customers testify makes a "world of difference" in comfort and performance, underscores Landry's commitment to personalized care. Combined with a highly capable service department that can handle any bike, any brand, Landry's eliminates the stress of maintenance and repairs for busy locals.

Furthermore, Landry's deep roots in the community, evidenced by their nearly century-long history and active involvement in local bicycle advocacy and trail maintenance (like the Cochituate Rail Trail), firmly establish them as an integral part of the Massachusetts cycling landscape. For those seeking expert advice, a welcoming atmosphere, and a truly reliable partner in their cycling journey, Landry's Bicycles in Natick is an indispensable local gem that consistently goes above and beyond, earning lifelong loyalty from its Massachusetts customers.

Landry's Bicycles

790 Worcester St, Natick, MA 01760, USA