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Cycling GuiderBike ShopsCaliforniaOrange CountyFullertonBike Shops in East Commonwealth AvenueFullerton Electric Bicycles
Fullerton Electric Bicycles ico

Fullerton Electric Bicycles

400 E Commonwealth Ave, Fullerton, CA 92832, USA

4.0
Update 5/6/21 (6 stars if I could): Dave is absolutely the BEST. Haven't been in for months, didn't expect he would even remember me. They had several days worth of bikes to service in the shop, yet fit me in for a rear tube replacement anyways and had it done in 2 hours. On top of that, I wasn't charged a dime for it, because the manufacturer somehow failed to install a rim strip on the back wheel,causing the tube to tear. So, it was either covered under warranty or he took care the cost of it himself. Either way, incredible service. I will be fiercely loyal to Dave and this shop!Original review 10/10/20 (5/5 stars): Dave and Randy were friendly, informed and super helpful. We were able to test ride bikes and ended up getting a pair of Aventon Level (step through M/L, and step over L). Dave went above and beyond to help us get the bikes we wanted in time for a trip the next weekend. Broke them in while camping and ride them all over town when we're at home. Will definitely be back if we're ever in the market for different bikes or accessories! - Trevor Dyck
Fullerton Electric Bicycles Overview Intro Photos Location Reviews

Fullerton Electric Bicycles Introduce

In the vibrant and active communities of Orange County, California, electric bicycles have revolutionized the way people commute, exercise, and explore. Offering an exhilarating blend of traditional cycling and modern technology, e-bikes make covering greater distances and conquering challenging terrains more accessible and enjoyable for everyone. For those in Fullerton and beyond seeking to embrace this exciting mode of transport, Fullerton Electric Bicycles stands as a highly reputable and customer-adored destination. This article will provide a detailed and engaging overview of what makes this store a cornerstone for electric bike enthusiasts in the region, from their exceptional service to their impressive inventory.

Fullerton Electric Bicycles is not just a place to buy an e-bike; it's a dedicated hub for electric cycling, part of the larger Fullerton Bicycle Company family of stores that has been serving the community for over 50 years. This heritage speaks volumes about their deep understanding of cycling needs and their commitment to long-term customer satisfaction. Their specialization in electric bikes means they possess focused expertise on the unique components and maintenance requirements of e-bikes, setting them apart from general bike shops.

The stellar customer reviews consistently highlight the personalized attention and going-above-and-beyond attitude of the staff, particularly owner Dave and team members like Randy and Eric. This dedication to truly helping customers, rather than just making a sale, has cultivated a fiercely loyal customer base who praise the swift, efficient, and often incredibly generous service. Whether you're a seasoned cyclist looking for an upgrade or a newcomer exploring the world of electric mobility, Fullerton Electric Bicycles offers a welcoming and knowledgeable environment.

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Location and Accessibility

Fullerton Electric Bicycles is conveniently located at 400 E Commonwealth Ave, Fullerton, CA 92832, USA. This address places it in a central and easily accessible part of Fullerton, making it a prime destination for residents within the city and from surrounding Orange County areas. Commonwealth Avenue is a well-known thoroughfare, ensuring that the shop is straightforward to find, regardless of your mode of transport.

Its location within a commercial hub provides ample parking options, making visits hassle-free for customers bringing in bikes for service or looking to test ride new models. For cyclists, the shop is situated in an area that allows for relatively easy access from various local bike routes and residential neighborhoods. This strategic and accessible location contributes significantly to its reputation as a convenient and reliable go-to for all electric bicycle needs in the Fullerton area.

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Services Offered

Fullerton Electric Bicycles provides a comprehensive array of services tailored to electric bikes, ensuring that customers receive expert care from purchase through long-term maintenance. Their offerings include:

  • Electric Bike Sales: They offer a wide selection of new electric bikes from reputable brands. Customer reviews specifically mention Aventon models (like the Aventon Level 2 step-through), indicating a focus on popular and high-quality e-bike brands. They also list other major brands like Liv, Electra, Townie, and Momentum, and are an authorized Yamaha and Bosch service center.
  • Expert Repair and Maintenance: Their professionally trained technicians are equipped to handle a full range of e-bike services, from minor adjustments to major overhauls. This includes specific services like tire/tube replacement (for both front and rear wheels), chain replacement, brake and gear adjustments, cable replacement, and wheel truing.
  • Comprehensive Tune-Ups: They offer various tune-up packages, from basic adjustments to super tunes, with prices ranging from $55 to $200 (excluding parts). Notably, a "Standard Tune" is often offered for one year free with any new bike purchase, adding significant value.
  • Wheel Building and Spoke Replacement: Specialized services like wheel building (including internal wheel builds) and spoke replacement are available, catering to more complex repair needs.
  • Free Estimates: When customers bring their bikes in for maintenance or repair, the friendly staff provides a free, no-obligation estimate, ensuring transparency in pricing.
  • Warranty Service: As evidenced by a customer's experience with a free tube replacement due to a manufacturer's oversight, they honor warranties and potentially absorb costs for issues that are not the customer's fault.
  • Accessories & Parts: They stock a wide selection of e-bike specific parts and accessories, including tires, tubes, clothing, helmets, shoes, and car racks, covering most cycling needs.
  • Test Rides: Customers are able to test ride bikes before purchasing, allowing them to find the perfect fit and feel.
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Features / Highlights

Fullerton Electric Bicycles consistently receives glowing reviews, highlighting several key features and aspects that set it apart:

  • Exceptional Customer Service: This is by far their strongest highlight. Owner Dave, Randy, Eric, and the entire team are frequently praised for being "friendly," "informed," "super helpful," and going "above and beyond." Customers repeatedly emphasize the personal touch and genuine care they receive.
  • Expert Knowledge and Guidance: The staff's deep understanding of electric bikes, including various models and their nuances (like the Aventon Level 2), helps customers make informed decisions and find the "perfect" bike for their needs.
  • Unparalleled Loyalty and Trust: The "fiercely loyal" customer base is a testament to the trust the shop builds. Instances like the free tube replacement due to a manufacturing defect (even when unexpected by the customer) demonstrate an incredible commitment to fairness and customer satisfaction.
  • Fast and Efficient Service: Despite a busy shop, they are noted for fitting in urgent repairs quickly (e.g., a rear tube replacement done in 2 hours), minimizing downtime for riders.
  • Competitive Pricing and Value: While providing premium service, their pricing for bikes and services is perceived as competitive, especially with added benefits like free tune-ups with new bike purchases.
  • Wide Range of Electric Bikes: Offering popular models like Aventon and being an authorized service center for Yamaha and Bosch, along with other brands, provides customers with diverse, high-quality options.
  • Consistency and Reliability: Customers who have been returning for years and purchased multiple bikes underscore the consistent quality of service and products.
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Contact Information

To experience the top-tier service and explore the wide selection of electric bicycles at Fullerton Electric Bicycles, you can reach them using the following details:

Address: 400 E Commonwealth Ave, Fullerton, CA 92832, USA

Phone: (714) 992-5591

It's always a good idea to call ahead to inquire about specific bike models, current inventory, or to schedule a service appointment, ensuring that you receive prompt and personalized attention during your visit.

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Conclusion: Why this place is suitable for locals

For the active and discerning residents of Fullerton and the greater Orange County region of California, Fullerton Electric Bicycles is unequivocally the ideal local destination for all things electric biking. Its suitability stems from a rare combination of deep expertise, exceptional customer care, and a consistent track record of going above and beyond for its patrons.

Locals seeking an electric bike will appreciate the knowledgeable team, led by owner Dave, who prioritize finding the perfect fit for individual needs rather than just pushing sales. The ability to test ride a wide range of popular e-bike brands like Aventon, combined with honest and informed advice, ensures that customers make confident and satisfying purchases.

Furthermore, the unparalleled service department, highlighted by fast turnaround times even for unexpected repairs and genuine acts of generosity (like the uncharged tube replacement due to a manufacturer issue), builds immense trust and loyalty. This level of dedication means that a local's investment in an e-bike is supported by reliable, long-term care. In a community that values outdoor activity and efficient transport, having a bike shop that truly stands by its products and its customers, offering competitive pricing and a full suite of services, makes Fullerton Electric Bicycles the undisputed choice for anyone in California looking to embrace the electric cycling revolution.

Fullerton Electric Bicycles Photos

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Fullerton Electric Bicycles Location

Fullerton Electric Bicycles

400 E Commonwealth Ave, Fullerton, CA 92832, USA

Fullerton Electric Bicycles Reviews

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