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Edgebrook Cycle ico

Edgebrook Cycle

6450 N Central Ave, Chicago, IL 60646, USA

4.0
Absolutely love this bicycle shop! I purchased a brand new bike from here and have been bringing it in for tune-ups ever since. The staff are very helpful and knowledgeable, and you cannot put a price on personalized service. I have also purchased many bike accessories here including a rack and detachable shoulder bag, front and rear lights as well as a custom seats and custom handlebar wrist/hand grips. These guys are fair and honest, and I would always prefer to shop at an independently owned business rather than a big box store. Absolutely five stars for edgebrook cycle! - Mary Biancalana
Edgebrook Cycle Overview Intro Photos Location Reviews

Edgebrook Cycle Introduce

For cyclists across Illinois, finding a bicycle store that combines extensive knowledge with genuinely personalized service is a true gem. In Chicago, IL, Edgebrook Cycle has stood as a pillar of the community for over 40 years, earning a reputation for being much more than just a place to buy a bike. As an independently owned business, it offers a level of care, honesty, and expertise that sets it apart from larger retailers, making it a beloved destination for riders of all levels in the Illinois region.

Edgebrook Cycle is dedicated to getting more people on bikes and helping them enjoy the ride. They understand that cycling is not just a sport or a mode of transportation, but a lifestyle. This deep understanding is reflected in their approach to customer service, where every interaction is characterized by helpfulness and a genuine desire to meet individual needs. From guiding a first-time buyer through the vast selection of bikes to providing meticulous tune-ups and offering custom accessories, the staff at Edgebrook Cycle prioritize a tailored experience that you "cannot put a price on."

The shop's long-standing presence, having been founded in 1981, speaks volumes about its commitment to the community. They have watched generations of customers grow up, returning with their own families, testament to the trust and loyalty they've built. This family-owned business, led by Jim and Mary Kersten, has expanded over the decades, becoming a vital resource for anyone looking for quality bicycles, parts, and expert service in Chicagoland.

Beyond their retail and repair services, Edgebrook Cycle actively engages with the local community. They are known for supporting charity and advocacy events, providing mechanical support at local rides, and even hosting their own Holiday Toy Ride. This deep community involvement, coupled with their passion for cycling, reinforces their status as a truly exceptional bicycle store for Illinois residents.

Location and Accessibility

Edgebrook Cycle is conveniently located at 6450 N Central Ave, Chicago, IL 60646, USA. This strategic address places it on the far northwest side of Chicago, a neighborhood that blends urban convenience with a suburban feel, characterized by lush greenery and ample parks. Its proximity to the southern terminus of the popular North Branch Bicycle Trail makes it an ideal stop for cyclists before or after their rides. The location on North Central Avenue ensures high visibility and straightforward access for residents within Chicago and the wider Illinois area.

The area surrounding Edgebrook Cycle typically offers convenient parking options, a crucial factor for customers transporting bicycles for purchase or repair. Being within city limits yet having a "suburban" feel provides a unique advantage, offering the benefits of urban accessibility without the typical congestion. The straightforward address, 6450 N Central Ave, Chicago, IL 60646, USA, integrates seamlessly with GPS and online mapping services, ensuring a smooth and direct journey to the shop.

The accessibility of Edgebrook Cycle, combined with its welcoming environment and excellent services, reinforces its position as a trusted "go-to" bicycle shop for the Illinois cycling community, providing ease of access for everything from new bike purchases to essential maintenance and personalized accessories.

Services Offered

  • Bicycle Sales: Offers a wide range of new bicycles including Road, Mountain, Electric, Fitness, Commuter, and Kids' Bikes from quality manufacturers like Giant, Jamis, Reid, Marin, and Pure Cycles. They also sell balance bikes.
  • Comprehensive Bicycle Repair and Maintenance: Provides full-service repair for all bicycle makes and models (not just those they sell). This includes quick flat tire replacements, minor repairs on the fly, tune-ups (Quick Tune, Basic Tune-Up, Deluxe Tune-Up), and major overhauls. They have professionally trained and certified technicians who participate in regular factory training sessions.
  • E-Bike Service: Specializes in servicing e-bikes with Bosch, Shimano Steps, and TQ drive units, offering diagnostics, repairs, and maintenance tailored to electric bicycles.
  • Parts and Accessories Sales: Offers a vast selection of bike accessories including racks, detachable shoulder bags, front and rear lights, custom seats, custom handlebar wrist/hand grips, clothing, helmets, shoes, car racks, wheels, tires/tubes, and various components.
  • Customization Services: Assists customers in customizing their bikes with specific accessories like custom seats and handlebar grips, ensuring a personalized riding experience.
  • Bike Trade-In Program: Provides an option for customers to trade in their old bikes towards a new purchase.
  • Assembly of Shipped Bikes: Offers professional assembly for bikes that have been shipped to the store.
  • Free Estimates for Repairs: Staff will discuss customer needs and clearly explain recommended repairs and expected outcomes, always respecting choices and budget. Estimates are always free.
  • No Appointment Needed for Repairs: Customers can simply drop by with their bike for assessment and service. For full tune-ups or overhauls, turnaround is typically 2-3 days in season.
  • Community Engagement & Classes: Known for supporting local charity and advocacy events, providing onsite mechanical support at rides and races, and hosting events like the Holiday Toy Ride. They also offer flat tire clinics and maintenance classes.

Features / Highlights

  • Independently Owned and Operated: A family-owned business for over 40 years (since 1981), fostering a personal connection with the community and prioritizing customer satisfaction over corporate metrics.
  • Highly Knowledgeable and Helpful Staff: Consistently praised for being "very helpful and knowledgeable" and providing "personalized service." Staff are described as fair and honest.
  • Exceptional Customer Care: Goes "above and beyond" with gestures like handwritten thank you notes, creating a "warm and fuzzy" feeling for customers and fostering strong loyalty.
  • Wide Range of Products: Offers an expansive selection of new bikes, parts, and accessories for all types of riders and budgets.
  • Expert Repair and Tune-Up Services: Technicians are professionally trained and certified, ensuring bikes are returned in optimal condition. They are skilled at diagnosing and fixing issues, making bikes ride beautifully.
  • Located Near North Branch Trail: Benefits from being just two blocks from a very popular bicycle trail, making it convenient for trail riders and drawing a significant number of their customers from this amenity.
  • Community Pillar: Recognized as a "pillar of this community" for its long-standing presence and contributions to local schools, churches, and fundraising efforts. They frequently support a dozen local charity and advocacy events annually.
  • Lifetime Warranty on Bikes: All bikes purchased come with a lifetime warranty, and a comprehensive maintenance plan, demonstrating their confidence in product quality and commitment to long-term customer support.

Contact Information

Address: 6450 N Central Ave, Chicago, IL 60646, USA

Phone: (773) 792-1669

Mobile Phone: +1 773-792-1669

Conclusion: Why this place is suitable for locals

For residents of Illinois, especially those in Chicago and its surrounding areas, Edgebrook Cycle at 6450 N Central Ave, Chicago, IL 60646, USA, is an exceptionally suitable and highly recommended local bicycle store. Its convenient location on the northwest side of Chicago, just a stone's throw from the popular North Branch Bicycle Trail, makes it an ideal and accessible spot for all cycling enthusiasts. The blend of urban proximity and a suburban feel, coupled with convenient parking, ensures a hassle-free visit for anyone looking to shop or service their bike.

What truly solidifies Edgebrook Cycle's status as a local favorite is its unwavering commitment to personalized, honest service. As an independently owned and family-operated business with over 40 years of history, they prioritize building relationships. Customers consistently rave about the "very helpful and knowledgeable staff" and the "personalized service" that cannot be "put a price on." This includes thoughtful gestures like handwritten thank you notes, which create a "warm and fuzzy" feeling and foster deep loyalty, making customers feel genuinely valued.

The shop's comprehensive range of services, from selling new bikes from quality manufacturers to providing expert tune-ups and specialized e-bike repairs, caters to every cycling need. Their policy of accepting all bike makes and models for repair, coupled with no appointment needed for service, offers unparalleled convenience for busy locals. The lifetime warranty on bikes and a comprehensive maintenance plan further assure customers of long-term support and quality.

Beyond sales and repairs, Edgebrook Cycle's deep integration into the community, through supporting local charities and hosting events, makes it more than just a retail outlet; it's a true "pillar" of the community. For any Illinois resident seeking a reliable, knowledgeable, and genuinely caring bicycle store that offers top-notch products and unparalleled customer service, Edgebrook Cycle is an absolute five-star choice.

Edgebrook Cycle Photos

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Edgebrook Cycle Location

Edgebrook Cycle

6450 N Central Ave, Chicago, IL 60646, USA

Edgebrook Cycle Reviews

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